About Progent
Microsoft and Cisco Qualified Network Consulting Experts
Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Partner and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with better technical solutions for your information network.
Small businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Application Developer (MCAD) |
The Microsoft Certified Application Developer (MCAD) credential provides industry recognition for professional developers who build powerful applications using Microsoft Visual Studio .NET and Web services on the Microsoft .NET Framework 1.0 and Microsoft .NET Framework 1.1. |
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Microsoft Certified Desktop Support Technician (MCDST) |
The Microsoft Certified Desktop Support Technician (MCDST) certification ensures that a technician has the skills to troubleshoot and repair desktop environments running on the Microsoft Windows operating system. |
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Microsoft Certified Professional (MCP) |
The Microsoft Certified Professional (MCP) credential is for professionals who have the skills to carry out a successful implementation a Microsoft product or technology as part of a business solution in an organization. |
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Microsoft Certified Solution Developer (MCSD) |
The Microsoft Certified Solution Developer (MCSD) for Microsoft .NET credential is the top-level certification for advanced developers who design and develop leading-edge enterprise solutions using Microsoft development tools and technologies in addition to the Microsoft .NET Framework 1.0 and Microsoft .NET Framework 1.1. |
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Microsoft Certified Systems Administrator (MCSA) |
The Microsoft Certified Systems Administrator (MCSA) certification ensures that an individual has the skills to successfully manage and troubleshoot system environments running on the Microsoft Windows operating system. |
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Microsoft Certified Systems Engineer (MCSE 2003) |
The MCSE on Windows Server 2003 credential verifies an engineer's ability to analyze the business requirements for information systems solutions, and to design and implement infrastructures based on Windows Server 2003. Engineers who have earned the MCSE on Windows Server 2003 certification have experience implementing and administering both network and client operating systems and are knowledgeable about the planning, design, and implementation of Microsoft Windows server solutions and architectures in mid-sized to large companies. |
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Microsoft Certified Systems Engineer (MCSE 2003: Security) |
Engineers who have been awarded the MCSE: Security on Windows Server 2003 certification have experience implementing and administering both network and client operating systems and are knowledgeable about the planning, design, and implementation of Microsoft Windows security solutions in mid-sized to large companies. |
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Microsoft Certified Systems Engineer (MCSE 2003: Messaging) |
The MCSE 2003: Messaging on Windows Server 2003 credential verifies an engineer's ability to analyze the business requirements for information systems solutions, and to design and implement the messaging infrastructure based on Windows Server 2003. |
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Microsoft Certified Systems Engineer (MCSE 2000) |
The Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 Server certification is designed for IT professionals working in the typically complex computing environment of mid-sized to large organizations. An MCSE 2000-certified engineer has experience implementing and administering a network operating system and a client operating system, and designing a network infrastructure. |
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Microsoft Certified Systems Engineer (MCSE NT) |
The Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows NT Server credential indicates proven skill in implementing and supporting Microsoft Windows NT Server and Workstation 4.0. |
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Service Providers Linux RedHat Online
System Consultants Linux Online
Progent offers national remote technical support and troubleshooting services for businesses who run networks powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting provides maximum leverage for your information technology dollar by extending user efficiency and shortening the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and engineers allow Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to help with the toughest system issues.
Small Business 300 Access Point Technical Consultant
Support Services Small Business APs
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite configuration and debugging support to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture.
Remote NinjaOne Server and Desktop Monitoring and Reporting Support and Integration
ProSight NinjaOne Server and Endpoint Management Support Outsourcing
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they have a chance to disrupt productivity.
Microsoft System Center Operations Manager Remote Support
On-site Support MOM 2007
Medium-size companies can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network support programs, medium-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size company networks world-class reliability, security and performance.
Technology Consulting Cybersecurity Bulletins
Audit Security Threat Bulletins
This page contains the latest information on security threats, fixes, and best practices. Call or email Progent if your organization needs assistance defending your network against the latest IT security threats.
Windows Server 2022 DNS-over-HTTPS Support and Integration
Windows 2022 Technology Consulting Services
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
SharePoint Designer 2010 Consultant Services
SharePoint Foundation Online Troubleshooting
Progent's Microsoft-certified consultants can provide affordable remote technical support and programming services to help your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs including Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Security Firm Juniper SA Series SSL VPN
Security Audit Services Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
24-Hour Windows Server 2012 Cluster Management Network Consulting
Windows 2012 Failover Clustering IT Consultants
Progent's certified failover clustering consultants can assist you to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, assist your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to streamline the administration of clustered servers.
Ubiquiti UniFi U6 WiFi access points Consultant Services
Professionals Ubiquiti Security Gateway
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent can provide the expertise of seasoned Wi-Fi consultants who can help your organization to assess the value of UniFi technology for your business and assist you to plan, install, manage, and maintain your UniFi ecosystem.
CCIE Certified Computer Network Providers NetBSD
Solaris Consultancy
Progent's UNIX family consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Windows and Solaris Network Engineer
Technology Professional Windows and UNIX
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Part-Time CIO Remote Support Services
Remote Support CIO
Progent can provide the temporary assistance of a seasoned Chief Information Officer to provide a broad perspective to assist you pick and maintain network technology to meet your current needs and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial leverage to organizations trying to maximize the impact of their network investment but who are unable or hesitant to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal situation to offer objective recommendations along with expert technical support for building and maintaining IT systems that match the special needs of your business.
DoubleTake Carbonite Replication Support Services
Online Technical Support Double-Take Backup
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize businesses a range of affordable alternatives for backing up and recovering business-critical workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to create a high state of fault tolerance and business continuity capability at an affordable cost.
Consulting Services ASA 5500-X Firewall with Firepower
Network Consultant Cisco ASA firewall VPN
Progent's Cisco-Premier network experts provide experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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