About Progent
Microsoft and Cisco Qualified Network Consulting Engineers
Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Gold Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.
Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure |
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking. |
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Microsoft Certified Solutions Expert: Private Cloud |
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery. |
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Microsoft Certified Solutions Associate: Windows Server 2012 |
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity. |
| Microsoft Certified Solution Developer | The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions. |
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Microsoft Certified Solutions Associate: SQL Server |
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions. |
| Microsoft Certified Trainer | The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT. |
Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Microsoft Experts Enterprise Windows 2003 Information Technology Outsourcing Firm
Information Technology Consulting Firms Enterprise Windows 2003
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco network consultants can provide a range of network support services including project planning, SOX compliance, office relocations, enterprise security, network design, on-site or remote emergency support, and technical support for co-location hosting environments. A Progent network architect can show you how to design a multi-site information system that makes efficient use of collocation facilities and Internet data centers. Progent’s Microsoft Premier engineers can help major enterprises plan, integrate and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
Top Juniper SSG5 Router Security Group
Juniper SSG5 Router Cybersecurity Firm
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Shared Network Support Help Desk Computer Engineer
Supplemental Help Desk Technology Consulting
Progent's Computer Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Classes Microsoft Project Server Workflow
Microsoft Project Server 2013 Installation support
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and troubleshooting all versions of Project Server and can deliver a wide range of affordable remote support services following industry best practices to assist organizations of all sizes to receive all the benefits of this powerful platform. Consulting support available from Progent include solution planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
VMM 2016 Management Server Outsourcing
24/7 Consultant SCVMM 2016 and SCOM
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, develop workflows for building and installing VMs and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere support.
Word for Mac Computer Engineer
Office for Mac Technology Consulting
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit sharing between Mac and Windows systems.
Technology Consulting Services Aironet Access Point Management
Aironet 700 Access Point Specialist
Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and debugging services to assist your organization to plan, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to work with your unique office design, building structure, and anticipated network traffic.
Microsoft Azure hybrid cloud solutions Consultants
Google Cloud hybrid integration Programming Company
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine local resources along with public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
ProSight Infrastructure Monitoring Technology Consulting
Network Performance Analysis Remote Support
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, locating appliances that need critical updates, or isolating performance problems.
ASA and PIX Firewalls IT Consulting
Online Consulting Firepower Services
Progent’s experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security gaps.
IT Consultant Cisco VoIP Phones and Unified CM
Professional 8800-EX Wireless IP Phone
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
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