About Progent
Microsoft and Cisco Certified IT Consulting Experts
Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Gold Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.
Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure |
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking. |
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Microsoft Certified Solutions Expert: Private Cloud |
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery. |
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Microsoft Certified Solutions Associate: Windows Server 2012 |
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity. |
| Microsoft Certified Solution Developer | The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions. |
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Microsoft Certified Solutions Associate: SQL Server |
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions. |
| Microsoft Certified Trainer | The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT. |
Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Small Business Server 2008 Network Consulting
24x7 Consulting Small Business Server 2011
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET components included with Small Business Server requires a computer consultant with real-world experience designing and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background integrating business systems powered by Microsoft technology. This experience ensures you success in installing, managing, and repairing network environments that incorporate the Small Business Server suite of servers and productivity software.
Microsoft Certified Partner VB.NET Contract Development
.NET Blazor Programming Companies
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps quickly and affordably.
Windows Server 2016 Hybrid Solutions Support
Windows Server 2016 Failover Clusters Online Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.
Metro Ethernet Consultant Services
Urgent Internet Access Consultants
Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Exchange 2000 Upgrade Consultants
Exchange 2000 Migration Consulting
Progent is one of the most qualified information technology consulting companies for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Microsoft Mac and Linux Desktop Experts
Microsoft Desktop Server Setup
Progent can deliver a broad range of cost-effective support services to assist your business to install, integrate, troubleshoot, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for individual machines or laptops or work with you to plan and carry out a large-scale migration to new or revised OS platforms and business applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a site move or merger organized to produce the least possible interruption to your business.
Offsite Workers Infrastructure Integration
At Home Workers Network Infrastructure On-site Technical Support
Progent can help small and medium-size businesses to plan, deploy and troubleshoot the network infrastructure to support teleworkers.
ransomware removal and restore Consultancy
DopplePaymer ransomware recovery Engineers
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
After Hours NinjaOne Automated Desktop Management Remote Support
ProSight NinjaOne Remote Desktop Management IT Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the health of vital assets.
Technology Consulting Cisco Help Desk
Support and Integration Microsoft Help Desk
The Help Desk service delivery structure adopted by Progent offers small and midsize businesses an dependable option to dependence on freelance consultants by offering extensive expertise accessible to multiple engineering groups, optional 24x7 access to emergency assistance, escalation capability to world-class engineers for solving even the most difficult problems, service consistency and reliability, quick follow through overseen by seasoned support administrators, a choice of convenient mechanisms for requesting support jobs, plus excellent process visibility made possible by trouble ticket tracking and accessible through a web-based portal.
Specialists Microsoft 365 Word
Office Word forms Consultants
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable online support services to assist your organization to manage and troubleshoot your legacy Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various releases of Office Word, interfacing Word with different Microsoft Office applications such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training customized for individuals or groups.
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