About Progent
Microsoft and Cisco Qualified Network Support Experts Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.
Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure |
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking. |
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Microsoft Certified Solutions Expert: Private Cloud |
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery. |
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Microsoft Certified Solutions Associate: Windows Server 2012 |
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity. |
| Microsoft Certified Solution Developer | The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions. |
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Microsoft Certified Solutions Associate: SQL Server |
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions. |
| Microsoft Certified Trainer | The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT. |
Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Consulting Services Work from Home Data Protection
At Home Workers Data Protection Technology Consulting Services
Progent can assist small and mid-size companies to plan, deploy, test and maintain data protection solutions for offsite workers.
Online Support ISA 2000 Server
ISA 2004 Enterprise Edition Server Support and Integration
Progent’s Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and inside sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Microsoft Fault Tolerant Internet Data Center Integration Services
High-Availability Data Center Online Troubleshooting
Progent's Data Center engineers can help you select high availability data centers that match the particular needs of your company. Fault tolerant colocation sites are especially appealing to small businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic level of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
Excel Power Pivot Contract Programming Firm
Consulting Excel 2003
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist you to design, program, pilot test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to clients who need a quick solution to a stubborn issue related to Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business application software based on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the needs of individuals or teams.
Coding Microsoft Dynamics
Dynamics GP Continuum Consultant Services
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more effectively, transforming raw information into useful insights into your company and customers.
Operating System Education
Knowledge Transfer Server
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent has few competitors. Medium-size businesses who utilize familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, protected, and efficient.
Exchange 2019 Compliance Support
Exchange 2019 DLP Professionals
Progent can help you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Computer Consulting Group Cisco Certified CCIE
Consulting Companies Cisco Switch
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Exchange Email Hosting Consultant
Exchange Server Hosting Consultants
Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and IT support center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are set up as virtualized machines for service continuity, easy scalability, and rapid restoration. Services include integration with your network, connectivity with handheld computing devices, automated monitoring of performance and network security, spam and virus protection, security update and service pack management, Contact Center services, per-day backup, and full messaging administration services.
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