Progent is a Microsoft Gold Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.

Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:

  • A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
  • A Partner's business is reliable and experienced working with Microsoft technologies
  • A Partner has access to more Microsoft training and support resources than non-certified companies
Microsoft Certified Partners have passed the highest level of technical requirements from Microsoft and have demonstrated the most robust, efficient and scalable implementations of Microsoft technologies in demonstrated enterprise customer deployments. As a Microsoft Certified Partner, Progent has access to a broad range of technical and educational resources such as Microsoft's Partner Training and Readiness Resource Center, Microsoft's Partner Knowledge Base, priority online emergency support from Microsoft's technical experts, and previews of new software products from Microsoft. All these benefits of being a Microsoft Certified Partner help Progent's engineers and consultants to provide the highest level of professional expertise to small business clients.

An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.

Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:

Microsoft Certified Solutions Expert:
Cloud Platform and Infrastructure
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking.
Microsoft Certified Solutions Expert:
Private Cloud
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery.
Microsoft Certified Solutions Associate:
Windows Server 2012
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity.
Microsoft Certified Solution Developer The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions.
Microsoft Certified Solutions Associate:
SQL Server
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions.
Microsoft Certified Trainer The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT.

Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:

  • Microsoft Certified Application Developer (MCAD)
  • Microsoft Certified Desktop Support Technician (MCDST)
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
  • Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
  • Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
  • Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
  • Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
  • Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
  • Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
  • Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
  • Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
  • Microsoft Certified Professional Developer (MCPD): Windows Developer 4
  • Microsoft Certified Professional Developer (MCPD): Web Developer 4
  • Microsoft Certified Solution Developer (MCSD)
  • Microsoft Certified Solutions Expert (MCSE) Private Cloud
  • Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
  • Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
  • Microsoft Certified Solutions Master (MCSM) Data Platform
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Systems Engineer (MCSE 2003)
  • Microsoft Certified Systems Engineer (MCSE 2003+Security)
  • Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
  • Microsoft Certified Systems Engineer (MCSE 2000)
  • Microsoft Certified Systems Engineer (MCSE NT)
  • Microsoft Certified Technology Specialist (MCTS): Exchange
  • Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
  • Microsoft Certified Trainer (MCT)
  • Microsoft Certified Technology Specialist (MCTS): Windows 7

Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit Microsoft Server and Application Consulting.

How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

For emergency network support, Progent maintains a toll-free Technical Response Center phone number: 1-866-PROGENT (866-776-4368). You can also sign up online for immediate emergency network assistance.



An index of content::

  • 24 Hour Ubuntu Linux, Sun Solaris, UNIX Consultants Fedora Linux, Solaris, UNIX Integration
  • 24x7 Microsoft Exchange Small Business Specialist Philly Microsoft Exchange 2010 Technical Support Organization Philly, USA

  • CISA Certified Technology Consulting
    CISA Certified Security Audit Services

    The CISA accreditation is a recognized qualification that indicates mastery in IS security audit and control. Accredited by ANSI, the CISA credential has candidates pass an extensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant able to help companies in the areas of information systems audit services, IT administration, network assets and architecture ROI, information technology service delivery, safeguarding of data resources, and disaster recovery preparedness.

  • 24x7 Security Cybersecurity Contractors Hayward, United States After Hours Security Audit Services Security Hayward Alameda County

  • Ryuk ransomware hot line Professional
    Locky ransomware hot line Consult

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800

  • 24x7x365 Computer Engineer Microsoft SharePoint Server Rio Grande do Sul State SharePoint Server 2010 IT Consultant Porto Alegre, Estado do Rio Grande do Sul
  • After Hours Brisbane Crypto-Ransomware Locky Preparedness Assessment Brisbane Immediate Brisbane Crypto-Ransomware Avaddon Vulnerability Assessment Brisbane CBD
  • After Hours Telecommuters Consulting Services in Columbus - Security Solutions Guidance Columbus Georgia Columbus Work from Home Employees Endpoint Security Systems Consulting and Support Services
  • At Home Workers Norfolk Expertise - Backup/Recovery Systems Consulting Experts Teleworkers Consulting and Support Services near Norfolk - Backup/Recovery Technology Consulting Norfolk, VA, United States
  • BlackBerry Email Tech Support Colorado Springs, El Paso County BlackBerry Synchronization IT Consulting Group El Paso County Colorado

  • Remote Support Outsourcing Microsoft Project
    Microsoft CRM Support and Setup

    Progent's application experts offer advanced consulting, custom development, integration help, and webinar training for leading business applications covering key areas including ERP, general accounting, business reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting support online, Progent can assist small businesses anywhere in the U.S. to avoid the lost productivity and fees associated with travel and on-site visits without compromising the effectiveness of technical support.

  • BlackBerry Software Networking Help Guadalajara BlackBerry BPS Service Providers Guadalajara
  • Certified Microsoft Partner Computer Support Consultant
  • Brasilia Brasília Telecommuters Management Systems Consultants Brasília At Home Workforce Management Solutions Guidance
  • Buffalo Dharma Ransomware Data-Recovery Buffalo New York Emergency Buffalo Snatch Crypto-Ransomware System-Restore
  • Cincinnati Avaddon Ransomware Business Recovery Cincinnati, Hamilton County Cincinnati Phobos Ransomware Business Recovery Cincinnati, OH
  • Cisco CCIE Engineer Vallejo Dixon Microsoft and Apple Small Business IT Outsourcing Group Vallejo, US
  • Cisco Consultant Services Webster, Texas Cisco Computer Installation Harris County
  • Debian Linux, Solaris, UNIX Consultant Vancouver , BC CentOS Linux, Sun Solaris, UNIX Professional Vancouver
  • Des Moines Crypto-Ransomware Nephilim Preparedness Testing Polk County Iowa Des Moines, IA Des Moines Ransomware Hermes Readiness Evaluation
  • Exchange Server 2016 Computer Consultancy Firms Oklahoma City, OK, United States Exchange Repair
  • Fort Wayne Work at Home Employees Integration Consultants Telecommuters Fort Wayne Expertise - Setup Consulting Fort Wayne, United States
  • Immediate Larkspur Network Consultants Sausalito Remote Support Services

  • Urgent SQL Server 2017 Enterprise Support and Help
    SQL Server 2017 High Availability Configuration

    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support services ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and on budget.

  • Certified Microsoft Partner Server Migration Specialists
  • Information Technology Integrators Cisco Durham Cisco IT Outsource
  • Microsoft Certified Server Setup
  • Jackson Mississippi Security Consulting 24x7x365 CISSP Consulting Services Jackson, Mississippi

  • ProSight Email Guard Spam and Virus Filtering Service Consulting Services
    ProSight Email Virus Filtering Consulting Services

    Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

  • Los Angeles Short Term IT Staffing Services San Fernando, U.S.A. Temporary IT Support Staffing Help Expertise

  • Telecommuting Support and Integration
    Specialist Offsite Workers

    Progent has 20 years of experience helping small and medium-size companies to plan, deploy, tune, administer, and troubleshoot computer networks that support teleworkers.

  • Mandrake Linux, Solaris, UNIX Support Services Downers Grove-DuPage County Gentoo Linux, Sun Solaris, UNIX Technology Consulting

  • Microsoft Computer Expert
    Microsoft Office XP Computer Systems Consulting

    Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting IT service expenses to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust system foundation for your critical business software powered by Microsoft Windows.

  • Microsoft Exchange 2016 Computer Network Support Company Oxford 24-Hour Exchange 2003 Server Small Business Network Consulting Company Oxfordshire, England

  • IT Consultants Windows Server 2019 Windows Defender ATP
    Windows Server 2019 Virtual Machine Help and Support

    Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

  • Microsoft Windows Server 2016 Information Technology Consulting Firms Silicon Valley Windows Server 2019 Software Consultant Fremont California
  • Offsite Workforce Assistance - Cambridge - Help Desk Call Center Augmentation Consulting and Support Services Bedford Remote Workforce Cambridge Consulting Services - Help Desk Call Center Solutions Consulting Experts Cambridge, Britain
  • Offsite Workforce Toledo Consulting - Integration Solutions Consulting Experts Toledo Toledo Telecommuters Connectivity Consultants Toledo, Lucas County

  • Exchange 2019 O365 Integration Technology Consulting
    Urgent Online Troubleshooting Exchange 2019 DLP

    Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.

  • Petaluma Remote Workforce Management Tools Consulting and Support Services Petaluma, United States Petaluma At Home Workers Consultants in Petaluma - Endpoint Management Tools Consultants
  • Portland, OR IT Consulting Group Urgent Small Business IT Consulting Group Oregon

  • MCSE Expert Certified Internet Security and Acceleration Server Support Outsourcing
    Microsoft ISA 2004 Server Support Services

    Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

  • ProSight Remote IT Management Consulting Services 24x7 Small Business Managed IT services Services
  • RIM BlackBerry Administration Barueri Small Business Specialist BlackBerry Desktop Manager Barueri, Alphaville Industrial
  • Redhat Linux, Sun Solaris, UNIX Technical Support Services Manaus, Estado do Amazonas Remote Support Services Ubuntu Linux, Sun Solaris, UNIX Manaus
  • Remote Workers Columbus Consulting - Video Conferencing Technology Expertise Columbus, Muscogee County, America Columbus Work at Home Employees Voice/Video Conferencing Systems Consultants Muscogee County Georgia

  • Proxim Wireless Case Study
    Case Studies School Wireless

    Progent delivered a wireless networking environment that allowed a school to increase efficiency and eliminate the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered protection against local interference.

  • Riverside - Fontana Offsite Workforce Consulting and Support Services nearby Riverside - Backup/Restore Solutions Expertise Teleworkers Riverside Consulting - Backup Technology Consulting Services
  • Ryuk Ransomware Hot Line Jersey City, Hudson County NotPetya Ransomware Hot Line
  • Sandy Springs Crypto-Ransomware Malware Recovery Sandy Springs-Dunwoody, GA Sandy Springs Phobos Ransomware Business Recovery

  • .NET IoT Development Group
    DotNET Web Application Programming Firm

    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET applications rapidly and affordably.

  • Skokie, Illinois IT Outsource 24x7 Server Setup Skokie, Illinois
  • Small Business Network Consulting Group Exchange California Exchange Migration Support California
  • Support Consultant Reston Reston Small Office IT Outsourcing

  • SQL Server Management Studio Consultants
    PowerPivot for Excel Troubleshooting

    Progent can provide the support of Microsoft-certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and certified data security consultants to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

  • Telecommuters Fargo Assistance - Endpoint Management Tools Consultants Fargo-Bismarck, ND Offsite Workforce Expertise nearby Fargo - Management Tools Consulting Experts Fargo-Minot, North Dakota

  • Virtual Call Desk Economics Network Consulting
    Online Support Extended Support Desk Cost Savings

    Progent's Helpdesk management and co-management services help organizations to cut costs and increase productivity.

  • Toledo At Home Workers Security Systems Consultants Toledo, OH, United States Toledo, Lucas County At Home Workers Toledo Guidance - Network Security Systems Consultants
  • Virginia Beach Teleworkers Endpoint Security Systems Consulting Virginia Beach, Southside 24x7 Virginia Beach Teleworkers Security Solutions Expertise Virginia Beach Virginia

  • Consulting Services Azure and iPhone integration
    24/7/365 Azure Stack integration Engineers

    Progent can assist you with any phase of Azure cloud integration such as requirements analysis, readiness evaluation, solution design, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN connections so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure resources.

  • Wichita County, United States Microsoft and Apple Software Outsourcing Consultant Computer Network Specialist Windows Security Wichita Falls Burkburnett
  • Windows 2019 Server Information Technology Consulting Firms Cabo Frio Cabo Frio, RJ Windows Server 2016 Design Company
  • Yonkers Ryuk Ransomware Negotiation Support Yonkers New York 24x7 Yonkers Maze Crypto-Ransomware Negotiation Help Westchester County New York

  • Computer Consultants Nexus Switch Fabric Extender
    Nexus 5000 Switch IT Consultant

    Cisco Nexus series switches are designed to provide the speed, expandability, resilience, virtualization support, density, data protection and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises support expertise to assist your IT staff to create an efficient network topology, set up pilot environments to validate your network design, deploy Nexus switches, create and enforce effective policies, perform security and compliance assessments, configure proactive monitoring, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and set up the advanced zero-downtime features available for Cisco's Nexus switches. Progent's consultants can also help you to upgrade efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.


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