About Progent
Microsoft and Cisco Certified Network Consulting Experts
Importance of Being a Microsoft Certified Partner
Progent is a Microsoft AI Cloud Partner and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.
Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure |
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking. |
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Microsoft Certified Solutions Expert: Private Cloud |
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery. |
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Microsoft Certified Solutions Associate: Windows Server 2012 |
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity. |
| Microsoft Certified Solution Developer | The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions. |
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Microsoft Certified Solutions Associate: SQL Server |
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions. |
| Microsoft Certified Trainer | The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT. |
Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
24/7 Palo Alto Networks User-ID Firewall Support
Security Certification Palo Alto Networks PA-5450 Firewall
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity environment that spans your data center and cloud assets and guards any user anywhere with any device.
MSP360 SQL Backup Outsourcing
24x7x365 MSP360 Desktop Backup Remote Support Services
Progent can help you to create, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows businesses to build a data protection solution with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer glitches, ill-intentioned users, and external attacks like ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
External Network Security Inventory Consulting
Engineer Information Risk Evaluation
Progent offers small organizations a pair of specially designed security inventory packages that provide, at a preset price, remotely administered inventory scans of your network security profile which are evaluated by expert security specialists who interpret the results of the scan, deliver objective summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while offering enterprise-quality evaluations of your network's vulnerability to attack.
Network Consultant Meraki 802.11ax Access Point
Meraki MR55 Access Point Consultant
Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to help businesses of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and wireless users regardless of their location or device.
Developer Firms Amazon cloud AMI
Amazon SQS Contract Programming
Progent offers cost-effective online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Urgent Questions about Telecommuting Network Consultants Full-Time Jobs
Subcontractor FAQ about Microsoft MCSE
For replies to common enquiries about being employed by Progent, refer to Employment at Progent Q&A.
Microsoft Exchange 2000 Engineer
Emergency Exchange Server 2000 Upgrade Consultant
Progent is among the most experienced network consulting firms for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Network Consulting VMM Self-Service Portal
Microsoft Virtual Machine Manager Support Services
Progent can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Cisco PIX 500 Firewall Migration Remote Troubleshooting
Cisco Firewalls Computer Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco technology experts can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
System Center 2016 and Hyper-V Integration IT Consulting
Consulting System Center 2016 Troubleshooting
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.
Consultants Citrix Virtualization
Citrix Live Migration Professional
Progent's Citrix-accredited engineers can assist you to evaluate the strategic benefits of XenServer and other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.
After Hours Windows Hyper-V 2016 Hybrid Cloud Professional
Windows Hyper-V 2016 Shielded VMs Consultants
Hyper-V 2016 utilizes core features first developed for and proven on Azure, among the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive upgrade strategy, educate your IT management and support personnel, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
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