About Progent
Microsoft and Cisco Qualified IT Support Engineers Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, Azure Development, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with faster and better technical solutions for your information network.
Small and midsize businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure |
The MCSE Cloud Platform and Infrastructure certification verifies that an IT expert has the knowledge required to run a modern data center and has advanced skills in the areas of cloud technologies, identity management, systems management, virtualization, storage, and networking. |
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Microsoft Certified Solutions Expert: Private Cloud |
The MCSE Private Cloud certification validates that an IT professional has the knowledge and experience required to plan and carry out the deployment of Microsoft System Center and can configure and deploy virtual machines (VMs) and services. An MCSE Private Cloud expert can also configure storage and network fabric, automate datacenter processes, monitor network resources, and manage updates and backup/recovery. |
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Microsoft Certified Solutions Associate: Windows Server 2012 |
The MCSA: Windows Server 2012 credential validates an IT professional's skill in deploying, managing, and supporting Windows Server 2012 services and infrastructure. This MCSA credential attests to a technical expert's ability in implementing and configuring Windows Server 2012 services like Active Directory and networking as well as knowledge about maintaining Windows Server 2012 infrastructure including user and group management, network access, and data security. This certification also verifies advanced skills in advanced areas like fault tolerance, certificate services, and federated identity. |
| Microsoft Certified Solution Developer | The MCSD credential attests to an IT professional's knowledge and experience in planning and creating applications based on Microsoft development platforms and technologies. Application areas include web and SharePoint apps and Azure cloud solutions. |
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Microsoft Certified Solutions Associate: SQL Server |
The MCSA: SQL Server credential validates an IT professional's knowledge in database development, administration, and analysis. The certification demonstrates skill in writing queries, setting up and tuning database systems, designing and implementing security policies and backup/recovery processes, data cleansing, Extract Transform Load (ETL), data warehouse implementation, and Business Intelligence (BI) solutions. |
| Microsoft Certified Trainer | The MCT certificate verifies that an IT professional is an expert on delivering training on Microsoft technologies and has experience and knowledge in using Microsoft products and solutions in training courses. MCT certifcation requires a current qualifying Microsoft technical certification such as an MCSA or MCSE plus certification of instructional skills from a recognized organization such as CompTIA CTT+ or IAMCT. |
Microsoft certifications earned by Progent's IT consultants during two decades of work providing online and onsite expertise to small and midsize businesses throughout the United States include:
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small and midsize businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Microsoft Certified Engineer Windows Server Essentials and SQL Server
Windows Server Essentials Backup Consultants
Microsoft Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to make the move from the older stand-alone on-premises datacenter to the new hybrid networking paradigm that includes both local and virtualized cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support services for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent can provide full-service project management support to help you design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide ongoing consulting help, technical support, and customized training.
Cisco ASA 5500 Firewall Upgrade Technical Consultant
ASA 5520 Firewall Consulting Services
Progent's Cisco CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Small Office Computer Firms
Help Small Business
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to show clients affordable ways to help businesses optimize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's network engineers can show you how to enhance your network's e-mail architecture, protection, reliability, throughput, and system management.
Professionals CRISC Certified Risk and Information Systems Control
24/7/365 CRISC Certified Risk and Information Systems Control Architect Consultant Services
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
Hybrid cloud solutions Specialist
Hybrid cloud solutions Consult
Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine on-premises resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Microsoft Forefront TMG Network Consulting
Microsoft Threat Management Gateway 2010 Configuration
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
CRISC Certified Support Outsourcing
Risk Monitoring IT Consultants
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan to prepare for an IT system disaster. Progent can help you create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop network architecture that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.
Microsoft LCS Server Consulting
Microsoft LCS Server IM Outsourcing
Microsoft Communications Server provides IM and Real Presence in an extensible, world-class package offering enhanced protection, seamless integration with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers lower costs and improved business efficiencies, increased worker output, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and mediation services for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to design and carry out an efficient migration that will add business value to your information network
Exchange 2013 Integration Network Consultant
Professional Exchange 2013 VoIP
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements affect vital IT areas including ease of administration, availability, security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.
Office Wireless Online Troubleshooting
iPhone Integration Remote Support Services
Progent's Wireless Consulting Services provide a fast, economical option for companies of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
24/7 Security Consulting Check Point Ransomware Protection
Firewall Support Check Point Firewalls
Progent's Check Point Software firewall experts can help you plan, integrate, and manage firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent can also assist you support legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Virus Recovery Technology Consulting Services
Consultant Services ProSight ASM Endpoint Protection
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
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