Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
Progent's Power BI consultants can help you to plan, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud based, or hybrid environment to run Power BI.
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks world-class reliability, security, and performance.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create an enterprise-wide security strategy, automate IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical applications by offering unified, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to assist organizations of any size to plan, implement, tune, update and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
If your company is producing UNIX or Linux applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic know-how without the constant distraction of managing your business network. Through the use of automated server monitoring and by providing remote and on-site support as your company needs it, Progent offers an affordable way for supporting an information network that provides excellent reliability, security, and efficiency. Progent's developer support services feature full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring, and Help Desk services.
Progent's Apple Mac experts can support the creative facets of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Microsoft-certified engineers provide computer help and network consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include system design, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client endorsement and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete support for your information system.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 300km away from one another. Progent's team of seasoned IT experts can assist you to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to verify adherence with information assurance standards and regulatory mandates.
Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.
Progent offers the support of a certified engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or maintain a video conferencing solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure engineers able to help companies of any size to build and troubleshoot a network that provides the speed, reliability, protection, and scalability required to support your telepresence solution.
Progent's Cisco certified wireless networking consultants can provide economical remote and on-premises help for end-of-life and current 802.11ac Aironet wireless APs and Progent can help you to plan and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Progentís IT outsourcing packages offer affordable network consulting for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting IT service budgets to increase in a more linear and manageable fashion than is possible by assembling a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a protected and robust network architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progent can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progentís high availability network experts provide reliability support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, 24x7 Internet architecture design, high-availability data center support, and other fault-tolerant networking services to help your organization configure a 24x7 environment for strategic applications. Progent has the experience to design economical, high-availability networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a fully mirrored Internet connection and intelligent network load balancing.
Progent's Standard Help Desk Services offer an end-to-end solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of hardware and quicker return on investment, more leveraged use of servers, simplified operations, increased system uptime, and easier management. Typical uses for virtual servers include resource consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable isolation of program development or evaluation systems from production systems.
Progentís Disaster Recovery/Business Continuity specialists offer extensive experience helping small and mid-size organizations to reduce system downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can help you to develop and test an efficient business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery engineers can assist you to design, implement, and manage fault-tolerant technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.
Cisco offers a full array of routers including appliances designed to deliver the security, bandwidth, and reliability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Progentís Technical Response Center (TRC) offers low-cost national extended hours online troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer extended hours telephone help and remote secure computer connection to isolate and repair technical problems quickly and affordably.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.
Progent's network consultants can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your company, perform test implementations to validate Hyper-V's operation with your production applications, assess your network and server architecture for optimal operation with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer world-class consulting support for enhancing the security of your virtual machines, establish and test disaster recovery procedures that optimize network availability, and deliver continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.