ProSight Reporting is an expanding suite of in-depth reporting tools designed to integrate with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on experience and in-depth knowledge in designing and building seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's consulting support can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Citrix offers a comprehensive family of platforms that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Solaris platform consulting experts offer small companies and developers support for administering and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience offers you an easy one-stop source to show you how to build and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET apps rapidly and affordably.
Cisco's Small Business series of APs are Linux-based devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises integration and troubleshooting services to help your organization to plan, implement, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.
Progent can provide economical remote support from engineers with expertise in a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to design, enhance, or maintain data backup systems for a range of environments including local, edge to datacenter, cloud-based, or hybrid.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the network security disciplines covered under GIAC accreditation such as auditing infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to assist your organization to plan, configure, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also help you to plan and deploy hybrid environments that combine on-premises and cloud-based resources and that deliver easy access, enhanced protection, unified management, and dependable performance for all your mobile and desktop endpoints.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management, staff, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service experts offer telephone support and remote secure computer access to isolate and repair technical problems rapidly and affordably. The scope of technical experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult network issues to qualified specialists as required.
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as alarms and robotics.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent has over two decades of experience configuring, maintaining and troubleshooting the core platforms included with System Center and can help your organization to plan, deploy, support, and fix your Microsoft System Center solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist your organization to migrate to the current version of Microsoft System Center from a previous one or from another datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security, plus datacenter and critical application performance monitoring.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Cisco has designed a full product line of routers that includes appliances built to deliver the security, bandwidth, and availability demanded by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified consultants can show you how to rationalize the business justification for implementing SharePoint Server 2007, advise you on the appropriate version of SharePoint Portal Server for your application, offer setup and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, design a company-wide security plan that incorporates portal technology, and deliver maintenance and Help Desk support.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive protection for key workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Progent's Sun Solaris family consulting services provide small and mid-size companies and developers help with administering and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience provides you with an easy single source to show you how to create and manage a protected and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to integrate, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Microsoft-certified consultants can help you evaluate the possible advantages of Hyper-V-based server virtualization for your company, perform test installations to validate Hyper-V's operation with your production applications, assess your network and server infrastructure for smooth performance with virtual server technology, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to track and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, establish and validate disaster recovery procedures that maximize network uptime, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough examination and significant work with information security design. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Progent can help you to design, install and administer a backup solution built around MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by human mistakes, software flaws, malicious insiders, and external attacks such as ransomware.
Progent believes that a well architected and executed network is a crucial piece for enabling any company's success, and we follow this philosophy in our corporate network infrastructure. Progent has created a fault-tolerant virtual office network that allows our in-house consultants and authorized contractors to offer fast and effective service, collaborate easily on sophisticated jobs, and experience professional and personal maturity by acting as a member of an exciting business culture of self motivation and freedom.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
SQL Server 2005 delivers indispensable, familiar tools to computer professionals and network users, lessening the difficulty of creating, integrating, administering, and accessing company information and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
This page contains the latest information on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs assistance securing your system against the latest IT security threats.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can create or modernize .NET apps quickly and at low cost.
Progent's consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that consolidates the management of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition help your company to perform a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server 2010 to improve the collaborative functions of Microsoft Office applications, and offer training and ongoing technical support for Microsoft Lync Server and other Microsoft platforms.
Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the core of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite support to help businesses of any size to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent can provide fast access to the skills of seasoned Wi-Fi specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and position Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and throughput.