Introduction to Progent's Security Consulting Services
Progent's industry certified computer security experts can provide a wide range of support services intended to assist organizations of all sizes to identify and correct security weaknesses, defend against attacks, remediate any problems resulting from a breakdown of security, and meet regulatory mandates for guarding information and reporting security incidents. Progent can provide a choice of service delivery models:

  • On-demand online and on-site assistance billed by the minute
  • On-going fully managed services invoiced at a low fixed monthly fee
  • Set-price service packages for a single security assessment
On-demand Security Consulting Services
Once you register for Progent's services (signing up is free), you can receive as-needed remote or onsite support from one of Progent security and compliance expert. This classic service model is primarily reactive and optimized for quickly taking care of technical issues that are disrupting your productivity or that have stumped your own support personnel. Typical examples include debugging a firewall or VPN tunnel, installing a vital security patch for a Cisco switch, setting up secure access to a public cloud, or restoring data after a ransomware assault. These security services are billed to the nearest minute, which eliminates the frustrating situation of getting large bills for fast repairs.

Delivery options for Progent's as-needed support include:

  • Online Security Support Services
    Most security problems can be resolved remotely through a mix of phone-based support and a remote connection between Progent's Technical Response Center (TRC) and a client's computer. Progent's Technical Response Center can deliver online security help by offering efficient access to consultants with the background and technical resources to fix some of the most challenging problems quickly, keeping your service costs low and minimizing downtime.
  • Onsite Security Support Services
    For cases where on-premises assistance is necessary, Progent can send a technical expert to major cities across the U.S. Progent can also dispatch a security specialist with top certifications and world-class skills to any site in the U.S.
Progent's accredited consultants are certified to provide help for systems powered by Microsoft Windows, Linux, Mac, Sun, and popular versions of UNIX. Progent's wide array of services encompasses firewall technology, email and messaging systems, protected system architecture, and information restoration. Progent's support team has earned the world's top security accreditations including Certified Information Security Manager (CISM) and ISSAP. Progent also offers fast access to remote Cisco-certified CCIE network infrastructure consultants who can provide world-class support with complex network configuration problems.

ProSight Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM protects local and cloud resources and offers a single platform to address the entire threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's ProSight Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require important updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your Progent engineering consultant so that all looming problems can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient security and backup system that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Fixed-price Security Assessment and Validation Packages
Progent has put together a number of set-price security and compliance evaluation packages that deliver high value by deploying Progent's advanced network monitoring tools as well as Progent's consulting experience to produce an objective and comprehensive evaluation of your network security profile.

  • Security Inventory Service Bundles for Small Businesses
    Progent offers two value-priced security inventory packages designed to enable small organizations to get an objective security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer manages an extensive assessment of your network from beyond your firewalled perimeter to identify possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a system scan using an authorized machine within your company firewall to assess your vulnerability to internal assaults. The two security inventory services are set up and run from a secured offsite location. The project is managed by an engineer who has earned advanced security certifications and who produces a report that describes and evaluates the information collected by the scan and suggests practical enhancements where required.
  • Security Vulnerability Evaluation Bundles for Large Organizations
    Progent has developed three levels of fixed-price security assessment service bundles designed for enterprises who want to meet security standards required by government or industry regulators. Progent's security assessment service packages offer larger organizations a chance to obtain an objective look at the viability of their security posture. For every security evaluation package, Progent engineers with advanced security credentials study and report on captured data and provide recommendations for cost-effective improvements. All the network security audit packages include an extra-cost option for onsite engineers anywhere in the U.S.
  • Stealth Penetration Testing
    Stealth penetration testing, often known as PEN testing, is a critical tool for helping organizations to determine how open their IT environments are to modern attacks. Progent's stealth penetration testing services test how effectively your corporate security procedures and technologies resist authorized but unannounced penetration attempts launched by Progent's certified security specialists utilizing advanced hacking techniques. Find out about Progent's stealth penetration testing (PEN Test) services.
Our Network Has Been Hacked: What Are We Supposed to Do?
Network Security ConsultantsIf your company is currently faced with a security emergency and you do not have a detailed response procedure, visit Progent's Online Technical Support to find out how to get immediate assistance. Progent offers online help from experienced engineers and can escalate trouble tickets to certified security specialists if necessary. Your company does not need to be a registered Progent customer to receive urgent help for a security problem, but you can sign up as a Progent customer in advance for free and your status as a registered customer could save precious time in case of an emergency.

Usually, smaller companies have no recovery plan in the event of a successful security breach. This is risky, since the cost of a serious security attack can be even more catastrophic for a small company than for a large enterprise. Progent's security specialists can help your company to design a practical recovery and event reporting plan that minimizes the IT system disruption following an attack. The formal incident handling model outlined by Global Information Assurance Certification is Progent's suggested procedure for handling a serious security penetration.

High-value Security Services Offered by Progent
Progent's certified security engineers offer advanced support in key facets of network security such as:

  • Security Vulnerability Audits and Security Compliance Testing
    Progent offers experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive system tests to identify potential security problems. Progent has extensive experience with these utilities and can assist your company to analyze assessment results and react efficiently. Progent's security engineers also provide web software testing and can conduct expert assessments of corporate-wide security to verify your organization's compliance with key industry security specifications such as HIPAA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security covering fixed wireless equipment as well as portable handsets. Get more details about Progent's Vulnerability Evaluation and Compliance Assessment.
  • Designing, Implementing, and Testing Protected Environments
    Every organization should develop a thoroughly thought out security plan that incorporates both proactive and responsive activity. The proactive strategy is a collection of precautions that works to reduce vulnerabilities. The reactive strategy specifies activities to help IT personnel to evaluate the damage caused by an attack, repair the damage, record the experience, and revive business functions as soon as feasible. Progent can advise you how to incorporate protection into your business processes, install scanning utilities, create and execute a safe computer architecture, and recommend procedures and policies that will enhance the protection of your information system. Progent's security experts are ready to help you to configure a firewall, deploy safe offsite connectivity to email and files, and configure an efficient virtual private network. If your company is looking for an affordable option for outsourcing your network security management, Progent's 24x7 Network Support Packages feature continual online network monitoring and immediate response to problems.
  • Data Recovery and Security Forensics
    Progent has skill in recovering systems and servers that have been compromised, are in question, or have ceased to function as a result of a security penetration. Progent can show you how to evaluate the losses caused by the breach, restore normal business operations, and retrieve data lost as a result of the assault. Progent's security engineers can also perform a comprehensive failure analysis by going over activity logs and using other proven assessment techniques. Progent's background with security consulting reduces your off-air time and allows Progent to recommend effective strategies to prevent or contain future attacks.
  • Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX 500 Firewalls Integration and Debugging
    Cisco Certified CCIE Security EngineersThe current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Following Cisco's acquisition of Sourcefire, the whole family of ASA 5500-X firewalls can be configured to enable Firepower Services, based on Sourcefire's Snort product, which is the world's most popular intrusion protection system (IPS). Firepower services provide powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Read more information about Cisco ASA Firewalls with Firepower Services integration and debugging services.
  • Other Firewall and Virtual Private Network (VPN) Solutions Provided by Progent
    In addition to offering support for a broad range of protection technologies available from Microsoft and Cisco, Progent can provide small and mid-size organizations top-level consulting for security products from other major firewall and VPN vendors by providing services such as:
  • SIEM Integration and Support
    Security information and event management (SIEM) applications and services are intended to make sense the enormous quantity of information collected in security incident logs created by a wide range of sources such as network appliances, operating systems, and application software and monitoring tools. SIEM applications organizes the security event records from these various sources and produces consolidated reports of security events as mandated by government regulations and business compliance guidelines. Progent's GIAC-certified network security consultants and Cisco CCIE certified network consultants can assist businesses to design, deploy and operate a SIEM solution that enables them to see the behavior of attacks and comply with event reporting regulations. (Visit Progent's Security information and Event Management solutions.)
Progent's Security Certifications
Progent's security consultants have earned some of the most respected certifications available in the security industry. These accreditations demand exhaustive testing and demonstrated field experience to guarantee that recipients have mastered a significant amount of security knowledge and methodologies and can offer advanced consulting to computer networks of any size.
  • CISM Security Support Services
    Certified Information Security Manager (CISM) defines the basic skills and international benchmarks of performance that information technology security professionals are required to achieve. It provides executive management the assurance that consultants who have been awarded their accreditation possess the experience and knowledge to provide efficient security management and consulting support. Progent can provide a CISM consultant to assist your enterprise in key security areas including information security governance, risk assessment, data protection process management, and incident response support. Read the details concerning Progent's CISM Security Support Expertise.

  • Certified Information Systems Security Professionals (CISSP) Security Consulting Services
    Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation through verified professional work, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management procedures, security design and models, access permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning. Read more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

  • CISSP-ISSAP} Cybersecurity Architecture Consulting Expertise
    Progent's CISSP-ISSAP Certified cybersecurity architecture experts have been awarded ISSAP status after rigorous testing and substantial hands-on work with information security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's CISSP-ISSAP-certified security specialists can assist your company with all phases of secure network architecture. Read additional information about Progent's ISSAP Certified Protected System Infrastructure Consulting Assistance.

  • Certified Information Systems Auditor (CISA) Professional Services
    The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that represents expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit professional able to help businesses in the fields of information systems audit services, IT governance, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data assets, and disaster recovery planning. Read additional details concerning Progent's Certified Information Systems Auditor Consulting Assistance.

  • CRISC IT Risk Mitigation Experts
    The CRISC certification program was initiated by ISACA to verify a consultant's skills to plan, implement, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity plan based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified security engineers for impartially assessing your IT management design and also with the services of Progent's CISM support professionals for implementing security policies and procedures. Learn additional information concerning Progent's CRISC-certified IT Risk Management Services.

  • GIAC Support Services
    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC's goal is to assure that a certified security consultant has the skills appropriate to deliver services in key categories of system, data, and application program security. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent can provide the help of certified security engineers for any of the network security services addressed within GIAC certification programs including auditing perimeters, security incident handling, traffic analysis, and web application security. Learn additional details concerning Progent's Global Information Assurance Certification Consulting Expertise.
Depend on Progent for Network Security Support
If you want security consulting, telephone Progent at 800-993-9400 or refer to Contact Progent.