Computer Security and Compliance Consulting

Overview of Progent's Security Support Services
Progent's certified network security consultants offer a wide range of support services intended to help companies of all sizes to identify and eliminate security weaknesses, defend against attacks, recover from any issues resulting from a breach of security, and comply with regulatory requirements for protecting information and reporting incidents. Progent can deliver world-class support for critical security and restoration technologies including AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-premises backup.

Progent offers a choice of service delivery modes:

• As-needed online and on-site support invoiced to the nearest minute
• Continual managed services billed at an affordable flat monthly fee
• Set-price service bundles for a single security and compliance evaluation
• Emergency ransomware response. Progent will propose a bid based on an assessment of the damage.
  (If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.)

Delivery alternatives for Progent's on-demand support include:

• Remote Security Support Services
  Most security-related problems can be handled remotely via a mix of phone support and a remote Internet connection between Progent's Technical Response Center (TRC) and a customer's network. Progent's Technical Response Center can provide remote security help by offering efficient access to consultants who have the experience and resources to fix some of the most challenging issues quickly, making your support costs low and reducing lost productivity.
• On-premises Security Support Services
  For cases where onsite assistance is necessary, Progent can dispatch a technical professional to major cities throughout the U.S. Progent can also dispatch a security specialist with top certifications and world-class skills to any site in the U.S.

ProSight Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing family of in-depth reporting tools created to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-up or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

• ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
  Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
  ProSight Email Guard is Progent's email security solution that uses the technology of leading data security companies to provide centralized control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Find out more about Progent's ProSight Email Guard spam filtering, virus defense, content filtering and data loss prevention.

• ProSight Duo MFA: Two-Factor Identity Authentication
  ProSight Duo MFA is a selection of managed services utilizing top-ranked cybersecurity technology developed by Duo, a Cisco company, to build two-factor authentication (2FA) environments. Two-factor authentication uses an out-of-band device to validate identity, providing an additional level of protection rather than just passwords. This protects against the majority of IT security breaches like social engineering, brute-force password attacks, and purloined credentials. Duo's push technology can avoid wasted time and minimize frustration by permitting users anywhere to verify their identity simply by clicking "Approve" on the authentication box on their own unique device, which could be a phone, a watch, or other supported device. This one-tap process avoids the requirement to find an email or text message and transcribe a temporary security passcode. Find out more about Progent's ProSight Duo MFA multi-factor identity authentication service plans.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your organization's preparedness to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current cybersecurity profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Set-price Security Evaluation and Verification Bundles
Progent offers a variety of flat-rate security assessment packages that provide exceptional value by deploying Progent's advanced system monitoring and analysis software plus Progent's technical experience to produce an unbiased and thorough evaluation of your IT environment security posture.

• Security Assessment Service Packages for Small Businesses
  Progent offers two value-priced security inventory service packages intended to allow small businesses to get an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your network from outside your firewalled perimeter to identify potential gaps in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security consultant runs a system scan from an authorized machine inside your corporate firewall to evaluate your vulnerability to inside threats. These two security inventory scans are configured and run from a secured offsite location. The scan is administered by a consultant who has been awarded advanced security certifications and who creates a document that describes and evaluates the information collected by the scan and suggests practical enhancements where appropriate.
• Security Vulnerability Assessment Bundles for Large Businesses
  Progent offers three levels of flat-rate security assessment service packages designed for enterprises who want to meet compliance standards required by government or industry regulators. Progent's security assessment service bundles offer larger organizations an opportunity to obtain a professional look at the strength of their security profile. For each security evaluation bundle, Progent consultants with top security credentials study and report on collected data and provide recommendations for cost-effective improvements. Each of the network security assessment bundles include an added-cost option for onsite engineers at any location in the United States.
• Consulting Services for Horizon3.ai's NodeZero PEN Testing Products
  NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable testing of your network so you can expose, rank, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more details about Progent's threat analysis solutions based on on NodeZero's pentest products, visit Consulting Support for NodeZero's Penetration Test Platform.
• Stealth Penetration Testing
  Stealth penetration testing, often known as PEN testing, is a vital tool for helping businesses to find out how open their network systems are to current-generation attacks. Progent's stealth penetration testing check how well your corporate security procedures and platforms stand up to authorized but unannounced penetration attempts managed by Progent's experienced security specialists utilizing cutting-edge hacking methods. Find out about Progent's stealth penetration testing services.

Our System Has Been Hacked: What Do We Do Now?
If your business is now experiencing a security emergency and you have no formal recovery plan, go to Progent's Remote Network Support to find out how to get immediate assistance. Progent provides remote assistance from experienced network technicians and can refer problems to certified security experts if required. Your business does not need to be a current Progent client to receive emergency help for a security problem, but you can sign up as a Progent client in advance at no cost and your status as a current customer could save precious time during an emergency.

Typically, smaller companies do not have a response plan in the event of a damaging security breach. This is not good, since the cost of a successful security attack can be even more devastating for a small company than for a large corporation. Progent's security engineers can help your company to create a practical response and event reporting procedure that minimizes the IT system disruption following an attack. The formal incident handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method for handling a serious security attack.

Advanced Security Services Available from Progent
Progent's security engineers offer specialized help in key facets of network protection such as:

• Security Vulnerability Audits and Security Compliance Assessment
  Progent offers expertise with security auditing utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system scans to identify potential security problems. Progent has broad skills with these tools and can help you to analyze assessment results and react appropriately. Progent's certified security engineers also can perform web software testing and can conduct expert assessments of enterprise-wide security to confirm your organization's compliance with important industry security standards including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless equipment plus portable handsets. Read additional details concerning Progent's Security Vulnerability Evaluation and Compliance Testing.
• Planning, Building, and Validating Secure Environments
  Any business ought to have a thoroughly considered security plan that includes both preventive and reactive activity. The proactive plan is a set of steps that helps to reduce security holes. The reactive strategy specifies activities to help security personnel to evaluate the damage caused by a breach, repair the damage, record the event, and revive network activity as soon as feasible. Progent can show you how to incorporate protection into your business processes, set up auditing software, define and execute a safe IT infrastructure, and recommend processes and policies to maximize the protection of your network. Progent's security experts are available to help you to configure a firewall, design safe offsite connectivity to e-mail and files, and configure an efficient VPN. If you are interested in an affordable way for jobbing out your network security administration, Progent's 24x7 Network Support Services feature continual remote system monitoring and quick response to emergencies.
• Data Recovery and Failure Analysis
  Progent offers expertise in recovering networks and devices that have been hacked, are suspect, or have failed as a result of a security breach. Progent can show you how to determine the damage caused by the attack, return your company to ordinary business operations, and retrieve information lost as a result of the attack. Progent's certified specialists can also manage a thorough failure analysis by examining event logs and utilizing a variety of advanced forensics techniques. Progent's background with security issues reduces your downtime and permits Progent to suggest effective measures to prevent or contain new attacks.
• Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Firewalls Integration and Debugging
  The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. After Cisco's purchase of Sourcefire, the entire line of Cisco ASA 5500-X firewalls can be provisioned to enable Firepower Services, built on Sourcefire's Snort product, which is the world's most popular network intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services. See additional details about ASA Firewalls with Firepower configuration and debugging services.
• Other Firewall and VPN Technologies Offered by Progent
  In addition to supporting a wide array of network security solutions available from Microsoft and Cisco, Progent can provide small and mid-size organizations expert support for security products from other important firewall and Virtual Private Network (VPN) suppliers by offering services such as:
  • Palo Alto Networks consulting
    
  • Check Point help
  • WatchGuard Technologies help
  • Juniper consulting
  • SonicWall Inc. technical assistance
  • Fortinet FortiGate Firewall help
    
  • Symantec Corp consulting
  • Barracuda CloudGen Firewall Consultants
• SIEM Security Information and Event Management Solutions
  Security information and event management (SIEM) applications and services are designed to interpret the enormous amounts of information collected in security incident logs created by a wide range of sources such as network infrastructure appliances, operating systems, and application software and monitoring tools. SIEM applications analyzes the security logs from these diverse sources and creates summary reports of security incidents as mandated by government regulations and industry compliance standards. Progent's GIAC-certified network security experts and Cisco-certified network consultants can help organizations to plan, install and manage a SIEM solution that enables them to see the behavior of attacks and comply with event reporting regulations. (See Progent's SIEM solutions.)
• Software Update Management Solutions
  Patch management entails applying software updates to operating systems and applications, physical and virtual servers and endpoints, peripherals like printers, network infrastructure appliances like switches and wireless access points, and Internet-of-Things devices like alarms and health monitors. Prompt and properly managed updating optimizes security, compliance, uptime, and capability. Haphazard patch management can cause security gaps, compatibility issues, sluggish or inconsistent responsiveness, excessive downtime, or loss of key features. Progent's managed services for software and firmware patch management offer businesses of any size a versatile and affordable option for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. (See Progent's patch management service plans.)

• Certified Information Security Manager (CISM) Security Support Services
  CISM defines the core competencies and international benchmarks of service that IT security managers are expected to achieve. It offers business management the assurance that consultants who have been awarded their certification have the experience and knowledge to offer efficient security management and engineering support. Progent can offer a CISM support professional to help your organization in key security disciplines including information protection governance, vulnerability management, data protection process control, and crisis handling support. Learn additional details concerning Progent's CISM Security Consulting Expertise.

• Certified Information Systems Security Professionals (CISSP) Security Support Services
  Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation as a result of verified professional work, extensive study, and exhaustive examination. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management procedures, security design and models, access permission systems, software development security, business processes security, physical security, encryption, telecommunications, network security, and business continuity planning. Read additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Assistance.

• CISSP-ISSAP Cybersecurity Architecture Consulting Expertise
  Progent's CISSP-ISSAP Certified security architecture consultants have been awarded ISSAP status following thorough testing and substantial hands-on work with information security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's CISSP-ISSAP-premier security consultants can help your business with all phases of architecture security. Find out more information concerning Progent's ISSAP Certified Secure IT Infrastructure Consulting Support.

• Certified Information Systems Auditor Professional Expertise
  The Certified Information Systems Auditor accreditation is a prestigious achievement that represents expertise in IS security auditing. Certified by ANSI, the CISA accreditation has consultants pass an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit professional able to assist companies in the areas of IS audit services, IT governance, systems and infrastructure planned useful life, IT service delivery, protecting data resources, and business continuity preparedness. Read additional details about Progent's Certified Information Systems Auditor Professional Services.

• CRISC IT Risk Management Consultants
  The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to plan, deploy, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity strategy based on industry best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget. Progent's risk mitigation expertise is a good fit the support available from Progent's CISA-Certified security engineers for impartially auditing your IS control mechanisms and with the services of Progent's CISM experts for designing company-wide security policies and procedures. Find out more details about Progent's CRISC Network Risk Management Expertise.

• Global Information Assurance Certification Support Services
  GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security engineers. GIAC's goal is to ensure that a certified professional possesses the knowledge needed to deliver services in key areas of network, data, and program security. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent can provide the support of certified security engineers for any of the network security services covered within GIAC certification topics including auditing IT infrastructure, incident handling, traffic analysis, and web-based services security. Read more details concerning Progent's GIAC (Global Information Assurance Certification) Professional Assistance.