Overview of Progent's Security and Compliance Consulting Services
Progent's industry certified network security and compliance experts offer a broad range of support services designed to assist organizations of any size to uncover and correct security weaknesses, defend against assaults, recover from any problems resulting from a breach of security, and comply with government mandates for protecting data and reporting security incidents. Progent offers a selection of service delivery models:

  • As-needed online and on-premises assistance invoiced by the minute
  • On-going fully managed services invoiced at a low flat monthly rate
  • Value-priced service packages for a single security evaluation
As-needed Security Support Services
After you sign up for Progent's services (signing up is free), you can receive as-needed remote or on-premises assistance from one of Progent security and compliance consultant. This traditional support model is essentially reactive and geared toward rapidly resolving technical problems that are affecting your productivity or that have stymied your own support personnel. Typical scenarios are debugging a firewall or VPN connection, installing a vital security update for a Cisco switch, setting up compliant access to a public cloud, or restoring data after a ransomware attack. These services are invoiced by the minute, which eliminates the annoying case of receiving large bills for quick repairs.

Delivery alternatives for Progent's on-demand support include:

  • Online Security Support Services
    The majority security-related problems can be handled remotely through a combination of phone-based support and an Internet connection between Progent's Technical Response Center (TRC) and a client's computer. Progent's Technical Response Center can provide online security help by offering easy access to consultants who have the background and resources to fix some of the most difficult issues quickly, making your service costs low and reducing downtime.
  • On-premises Security Support Services
    For cases where onsite support is necessary, Progent can send a technical professional to major metropolitan areas throughout the United States. Progent can also send a security consultant with top certifications and advanced skills to any site in the U.S.
Progent's accredited engineers are premier to support environments powered by Microsoft, Linux, Apple Mac, Sun, and popular versions of UNIX. Progent's broad array of consulting services encompasses firewall configuration, email security, protected system architecture, and information recovery. Progent's support team has earned the industry's top security certifications including Certified Information Security Manager (CISM) and CISSP. Progent also offers fast access to remote Cisco CCIE network engineers who can deliver advanced assistance with complex network configuration issues.

ProSight Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight suite of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire threat progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's ProSight Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your Progent consultant so that all looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup/recovery system that meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Fixed-price Security Assessment and Validation Bundles
Progent offers a selection of fixed-price security and compliance assessment bundles that provide exceptional value by deploying Progent's enterprise-class network monitoring software as well as Progent's consulting skills to produce an unbiased and thorough assessment of your network security posture.

  • Security Assessment Service Bundles for Small Organizations
    Progent offers two value-priced security inventory service packages intended to enable small businesses to obtain a professional security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer manages a comprehensive assessment of your IT system from outside your firewalled perimeter to determine possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan using an authorized machine inside your firewalled perimeter to evaluate your exposure to inside attacks. These two security inventory services are configured and executed from a secured external site. The scan is managed by an engineer who has been awarded high-level security certifications and who creates a report that details and interprets the data captured by the scan and suggests practical enhancements where required.
  • Security Vulnerability Evaluation Bundles for Large Businesses
    Progent offers three levels of set-price security evaluation service packages intended for enterprises who want to meet security standards required by government or industry regulators. Progent's security evaluation service bundles offer enterprises an opportunity to obtain an objective assessment at the strength of their security profile. For every security assessment package, Progent engineers with advanced security credentials analyze and report on collected data and offer recommendations for efficient improvements. Each of the network security assessment bundles include an extra-cost option for on-premises engineers at any location in the United States.
  • Stealth Penetration Testing
    Stealth penetration testing, commonly known as PEN testing, is a critical technique for helping organizations to find out how open their network systems are to current-generation attacks. Progent's stealth penetration testing check how well your corporate security procedures and technologies resist authorized but unannounced intrusion attempts launched by Progent's certified security experts utilizing cutting-edge hacking methods. Read about Progent's stealth penetration testing (PEN Test) services.
We've Been Hacked: What Are We Supposed to Do?
Network Security ConsultantsIf you are now faced with a network security crisis and you do not have a detailed recovery plan, go to Progent's Online Network Support to see how to get immediate assistance. Progent offers online technical support from skilled engineers and can escalate problems to high-level security experts if required. Your business does not need to be a current Progent client to receive emergency support for a security breakdown, but you can sign up as a Progent client in advance at no cost and your status as a registered client can save precious time in case of a crisis.

Typically, smaller organizations have no response plan in the event of a successful attack. This is not good, because the damage from a successful security attack can be more devastating for a small business than for a large enterprise. Progent's security consultants can assist your company to design a sensible response and incident reporting procedure that reduces the IT system downtime following a security breach. The step-by-step incident handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's suggested procedure for handling a major security attack.

High-value Security Services Offered by Progent
Progent's veteran consultants can provide advanced support in vital facets of network compliance such as:

  • Security Vulnerability Audits and Compliance Testing
    Progent provides experience with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive system scans to reveal possible security problems. Progent has broad skills with scanning tools and can help you to analyze audit results and react appropriately. Progent's certified security consultants also provide web software testing and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with major industry security standards such as HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless security including stationary wireless appliances plus mobile devices. Get additional details concerning Progent's Information Risk Audits and Compliance Assessment.
  • Planning, Building, and Testing Protected Networks
    Any business should develop a carefully considered security plan that includes both preventive and reactive activity. The proactive plan is a collection of precautions that works to reduce vulnerabilities. The reactive strategy defines procedures to assist security personnel to evaluate the losses caused by a breach, remediate the damage, record the event, and revive business functions as quickly as possible. Progent can show you how to design security into your business operations, set up auditing utilities, define and build a secure network infrastructure, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy protected remote connectivity to e-mail and data, and configure an efficient virtual private network (VPN). If your company is looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Monitoring Options feature continual remote network monitoring and quick resolution of emergencies.
  • System Recovery and Security Forensics
    Progent offers skill in restoring systems and devices that have been compromised, are quarantined, or have failed as a result of a security breach. Progent can help determine the damage caused by the attack, return your company to ordinary business operations, and retrieve information lost as a result of the event. Progent's security specialists can also oversee a comprehensive failure evaluation by going over event logs and utilizing a variety of advanced forensics tools. Progent's background with security issues minimizes your downtime and permits Progent to suggest effective ways to avoid or mitigate new attacks.
  • Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Security Appliances Integration and Debugging
    Cisco Certified CCIE Network Security ExpertsThe new ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Following Cisco's purchase of Sourcefire, the entire family of ASA 5500-X devices can be provisioned to enable Firepower Services, based on Sourcefire's Snort technology, which is the world's most popular intrusion protection system (IPS). Firepower services bring enhanced features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Find out additional details about Cisco ASA Firewalls with Firepower configuration and troubleshooting support.
  • Additional Firewall and VPN Solutions
    In addition to supporting a wide array of security technologies available from Microsoft and Cisco, Progent can provide small businesses expert consulting for solutions from other major firewall and Virtual Private Network vendors including:
  • SIEM Integration and Support
    Security information and event management (SIEM) software and services are designed to make sense the massive amounts of information represented by security incident logs generated by multiple sources such as network infrastructure appliances, servers, and applications and tools. SIEM software organizes the security event records from these various sources and creates consolidated reports of security incidents as required by government regulations and industry compliance standards. Progent's GIAC-certified network security experts and Cisco-certified network experts can assist businesses to plan, deploy and operate a SIEM system that helps them to see the behavior of security incidents and comply with event reporting regulations. (Visit Progent's Security information and Event Management (SIEM) solutions.)
Progent's Security Credentials
Progent's security engineers have earned some of the most respected certifications available in the security industry. All of these accreditations demand exhaustive testing and demonstrated work background to ensure that candidates have acquired expertise with a substantial amount of security knowledge and methodologies and can offer high-level solutions to information environments of any complexity.
  • Certified Information Security Manager Security Support Expertise
    CISM identifies the basic competencies and international standards of service that IT security professionals are required to master. CISM provides executive management the confidence that those who have earned their certification possess the background and knowledge to provide effective security administration and engineering services. Progent can offer a CISM expert to help your organization in critical security areas including data protection governance, vulnerability assessment, information protection program control, and incident handling support. Learn more details concerning Progent's Certified Information Security Manager Security Consulting Services.

  • CISSP Security Consulting Services
    Progent's CISSP experts are security specialists who have earned CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for information security. American National Standards Institute has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration procedures, security architecture and models, connection control systems, applications development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning. Read additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

  • CISSP-ISSAP} Cybersecurity Architecture Consulting Support
    Progent's CISSP-ISSAP Premier cybersecurity architecture consultants have earned ISSAP accreditation following thorough testing and substantial experience. field experience with information security design. ISSAP security experts have in-depth knowledge of access control mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's CISSP-ISSAP-premier security experts can assist your company with all phases of architecture security. Learn additional details about Progent's ISSAP Accredited Protected IT Architecture Consulting Assistance.

  • Certified Information Systems Auditor Consulting Expertise
    The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier security audit professional trained to help businesses in the areas of information systems audit services, information technology governance, network assets and infrastructure lifecycle, IT support, safeguarding information resources, and disaster recovery preparedness. Get more details about Progent's Certified Information Systems Auditor (CISA) Professional Assistance.

  • CRISC Network Risk Mitigation Specialists
    The CRISC certification program was established by ISACA in 2010 to verify a consultant's ability to design, implement, and support information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Certified consultants for impartially evaluating your IT control mechanisms and with the expertise of Progent's CISM-certified consultants for implementing security policies. Find out the details concerning Progent's CRISC Network Risk Management Expertise.

  • GIAC Consulting Services
    GIAC was founded in 1999 to validate the skill of information technology security professionals. GIAC's goal is to ensure that a certified security consultant possesses the skills needed to provide services in vital categories of system, information, and application software security. GIAC certifications are acknowledged by companies and institutions all over the world including and the U.S. NSA. Progent offers the assistance of certified security engineers for any of the security capabilities covered under GIAC accreditation topics including assessing security systems, incident response, intrusion detection, and web application security. Read more information concerning Progent's GIAC (Global Information Assurance Certification) Professional Assistance.
Contact Progent for Network Security Support
If you want network security engineering help, telephone Progent at 800-993-9400 or visit Contact Progent.