Overview of Progent's Security and Compliance Consulting Services
Progent's industry certified network security and compliance experts can provide a wide range of services designed to help companies of any size to uncover and eliminate security weaknesses, block malicious attacks, remediate the problems resulting from a breach of protection, and comply with regulatory requirements for guarding data and reporting incidents. Progent can provide a choice of service delivery models:

  • On-demand online and on-site support billed by the minute
  • On-going managed services billed at a low fixed monthly fee
  • Set-price service packages for a one-time security evaluation
As-needed Security and Compliance Support Services
After you register for Progent's services (registration is free), you can get as-needed online or onsite assistance from one of Progent security and compliance expert. This traditional service model is primarily reactive and optimized for quickly taking care of IT problems that are disrupting your productivity or that are beyond the scope of your in-house support personnel. Typical scenarios include replacing a firewall or VPN tunnel, implementing a critical security patch for a Cisco switch, setting up compliant access to cloud-based resources, or restoring data after a ransomware attack. These security services are invoiced to the nearest minute, which eliminates the annoying case of getting large invoices for quick repairs.

Delivery alternatives for Progent's on-demand support services include:

  • Remote Security Services
    Most security issues can be resolved remotely via a combination of phone help and a remote Internet connection between Progent's Technical Response Center (TRC) and a customer's computer. Progent's TRC group can deliver online security support by offering easy access to consultants with the background and technical resources to resolve many of the most difficult problems quickly, keeping your support costs low and minimizing lost productivity.
  • On-premises Security Support Services
    For cases where onsite assistance is required, Progent can dispatch a technical expert to major cities across the United States. Progent can also dispatch a security specialist with top certifications and world-class skills to any location in the U.S.
Progent's accredited consultants are premier to support systems powered by Windows, Linux, macOS and OS X, Sun, and popular versions of UNIX. Progent's broad range of consulting services covers firewall technology, e-mail systems, secure system architecture, and data restoration. Progent's support staff has been awarded the world's top security credentials including CISA and ISSAP. Progent also can provide fast access to remote Cisco CCIE network consultants who can provide world-class support with complex network integration problems.

ProSight Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, apps and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's ProSight Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup system that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report.

Flat-rate Security Assessment and Verification Packages
Progent has put together a selection of flat-rate security evaluation packages that provide exceptional value by deploying Progent's advanced network monitoring and analysis tools plus Progent's technical skills to produce an objective and thorough evaluation of your IT environment security posture.

  • Security Inventory Service Bundles for Small Businesses
    Progent offers two ultra-affordable security inventory scanning service packages designed to enable small businesses to obtain an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a consultant administers a comprehensive examination of your network from outside your firewalled perimeter to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a certified security expert executes a network scan using an authorized computer within your company firewall to evaluate your vulnerability to internal assaults. These two security inventory services are configured and run from a secured external site. The project is managed by an engineer who has been awarded high-level security certifications and who produces a report that details and evaluates the information captured by the security scan and recommend various improvements where appropriate.
  • Security Vulnerability Evaluation Packages for Large Organizations
    Progent has developed three levels of fixed-price security assessment service bundles intended for enterprises who need to meet compliance standards required by government or industry regulators. Progent's security assessment service bundles offer larger organizations an opportunity to get a professional look at the strength of their security profile. For each security evaluation package, Progent engineers with advanced security credentials analyze and report on collected data and provide recommendations for cost-effective remediation. All the network security assessment packages include an added-cost option for on-premises engineers anywhere in the U.S.
  • Stealth Penetration Testing
    Stealth penetration testing, commonly called PEN testing, is an accepted technique for allowing organizations to find out how open their IT environments are to current-generation threats. Progent's stealth penetration testing services test how effectively your corporate security procedures and platforms stand up to authorized but unannounced intrusion attempts managed by Progent's certified security specialists utilizing cutting-edge hacking methods. Read about Progent's stealth penetration testing (PEN Test) services.
Our Network Has Been Hacked: What Can We Do?
Network Security ConsultantsIf your business is currently faced with a network security emergency and you have no formal recovery plan, go to Progent's Online Network Support to find out how to get immediate help. Progent provides remote technical support from skilled engineers and can escalate problems to certified security specialists if required. Your business does not have to be a registered Progent customer to receive emergency support for a security breach, but you can register as a Progent customer in advance at no cost and your standing as a current customer could save valuable time during a crisis.

Typically, smaller organizations have not documented a recovery procedure in the event of a successful security breach. This is not good, since the damage from a serious security attack can be more catastrophic for a small company than for a big corporation. Progent's security consultants can help your you to design an efficient recovery and incident reporting procedure that reduces the network downtime resulting from a security breach. The step-by-step post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's suggested procedure for reacting to a serious security incident.

Advanced Security Expertise Offered by Progent
Progent's certified security consultants can provide consulting support in key areas of IT security including:

  • Information Risk Evaluation and Compliance Testing
    Progent offers experience with information risk auditing utilities like MS Baseline Security Analyzer or LANguard for conducting a set of comprehensive system scans to identify potential security gaps. Progent has extensive skills with these and similar utilities and can assist you to understand assessment results and react appropriately. Progent's certified security consultants also offer web software validation and can conduct expert evaluation of corporate-wide security to validate your company's compliance with key worldwide security specifications including FISMA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment plus portable devices. Read more details about Progent's Information Risk Audits and Compliance Testing.
  • Designing, Building, and Validating Protected Networks
    Any organization should develop a carefully thought out security plan that includes both preventive and reactive elements. The pre-attack strategy is a set of precautions that helps to reduce security holes. The reactive plan defines procedures to help security staff to inventory the losses resulting from a breach, repair the damage, record the experience, and restore business activity as quickly as feasible. Progent can advise you how to design protection into your business processes, install auditing utilities, create and implement a safe IT infrastructure, and recommend processes and policies to enhance the safety of your information system. Progent's security experts are ready to help you to set up a firewall, deploy secure offsite access to e-mail and files, and install an efficient VPN. If you are looking for an affordable option for jobbing out your security management, Progent's Round-the-clock Network Support Options feature non-stop remote system tracking and quick resolution of emergencies.
  • System Recovery and Security Forensics
    Progent provides expertise in restoring networks and devices that have been hacked, are suspect, or have ceased to function as a result of a security penetration. Progent can help assess the losses resulting from the attack, return your company to ordinary business operations, and retrieve information lost owing to the attack. Progent's certified specialists can also oversee a thorough failure evaluation by examining event logs and utilizing other advanced assessment techniques. Progent's background with security issues reduces your off-air time and permits Progent to suggest efficient ways to prevent or contain new attacks.
  • Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Security Appliances Integration and Debugging
    Cisco Certified CCIE Security ConsultantsThe latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Following Cisco's purchase of Sourcefire, the whole family of ASA 5500-X devices can be provisioned to support Firepower Services, built on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system. Firepower services provide enhanced capabilities such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, configure, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Learn more information about Cisco ASA Firewalls with Firepower configuration and debugging support.
  • Additional Firewall and Virtual Private Network (VPN) Consulting Services
    As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent can provide small businesses top-level consulting for security products from other important firewall and VPN suppliers such as:
  • SIEM Integration and Support
    Security information and event management (SIEM) software and services are designed to digest the enormous amounts of data represented by security event records created by a wide range of sources including network infrastructure appliances, servers, and application software and monitoring tools. SIEM software analyzes the security logs from these various sources and produces consolidated reports of security events as mandated by state regulations and business compliance guidelines. Progent's GIAC-certified information assurance consultants and Cisco CCIE certified network infrastructure experts can assist organizations to design, deploy and manage a SIEM system that helps them to see the behavior of attacks and comply with security incident reporting requirements. (Visit Progent's SIEM solutions.)
Progent's Security Certifications
Progent's security engineers have been awarded the most prestigious accreditations offered in the industry. These accreditations require extensive testing and proven work experience to guarantee that candidates have acquired expertise with a substantial body of security information and methodologies and can offer high-level consulting to information networks of any complexity.
  • Certified Information Security Manager (CISM) Security Consulting Services
    CISM defines the fundamental competencies and worldwide benchmarks of performance that information technology security professionals are expected to achieve. CISM offers executive management the assurance that those who have been awarded their accreditation have the experience and skill to provide effective security management and engineering support. Progent can offer a CISM-certified consultant to assist your organization in critical security disciplines including data protection governance, risk assessment, data security process management, and crisis handling support. Read more information concerning Progent's CISM Security Consulting Services.

  • CISSP Security Support Expertise
    Progent's CISSP experts are security engineers who have been awarded CISSP status as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP qualification recognizes expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management practices, security architecture and models, access control methodology, software development security, business processes security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning. Get more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Assistance.

  • CISSP-ISSAP} Cybersecurity Architecture Consulting Services
    Progent's CISSP-ISSAP Premier cybersecurity architecture experts have earned ISSAP certification following rigorous testing and substantial hands-on work with information security design. ISSAP consultants possess comprehensive understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's CISSP-ISSAP-certified security specialists can assist your company with all aspects of architecture security. Learn more information about Progent's ISSAP Accredited Secure Network Infrastructure Consulting Support.

  • Certified Information Systems Auditor (CISA) Consulting Expertise
    The Certified Information Systems Auditor accreditation is a prestigious achievement that signifies mastery in information system security auditing. Certified by ANSI, the CISA credential requires that consultants undergo an exhaustive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security professional able to help companies in the areas of IS audit process, IT governance, network assets and infrastructure planned useful life, IT service delivery, safeguarding data resources, and disaster recovery preparedness. Read more information about Progent's CISA Consulting Expertise.

  • CRISC IT Risk Mitigation Experts
    The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's ability to plan, implement, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and carry out a business continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are a good fit the support available from Progent's CISA-Premier consultants for impartially assessing your IS management design and with the services of Progent's CISM-certified experts for defining security policies. Read additional information concerning Progent's CRISC Risk Management Expertise.

  • GIAC (Global Information Assurance Certification) Support Services
    Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security professionals. GIAC's mission is to ensure that a certified security consultant possesses the skills necessary to deliver services in key categories of system, information, and application program security. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States National Security Agency (NSA). Progent offers the assistance of GIAC certified security engineers for all of the network security disciplines covered under GIAC accreditation programs including assessing networks, security incident response, traffic analysis, and web services security. Read additional information about Progent's GIAC (Global Information Assurance Certification) Support Assistance.
Contact Progent for Network Security Expertise
If you're looking for network security help, telephone Progent at 800-993-9400 or go to Contact Progent.