Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's Microsoft-certified professionals average over 10 years of background delivering unified communications solutions for companies ranging from small offices to global enterprises. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and facilitate off-site and wireless email access. Progent's Exchange support services can assist you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. In addition provides support for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in an environment that delivers the maximum level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to help organizations of any size to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, implement, enhance, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Lync 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management team and end users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory control, operations control, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can assist your organization to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment model.
The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent's consulting support can assist you with planning, installing, managing, and supporting Windows Server systems that increase the productivity of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent's Cisco-premier CCIE network engineers can assist you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and within budget.
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of high-value expertise without the constant distraction of maintaining your company information system. By using automated server monitoring and by delivering remote and in-person support as your company needs it, Progent offers an affordable alternative for supporting an information network that provides high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring, and Contact Center support.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables secure end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
Progent's Microsoft-certified consultants average over 10 years of experience providing email support for companies that range from small offices to large corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and implement off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can assist you in planning and executing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 clients using Outlook and can show you how to integrate Microsoft Outlook Web App for all major browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Cisco Nexus series switches are designed to deliver the speed, scale, resilience, virtualization support, density, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting services to help you to plan an efficient network topology, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and implement effective policies, run security and compliance assessments, set up advanced monitoring, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent can also assist your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can help you to design, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing Citrix technology environment and help you to optimize consolidation, responsiveness, protection, availability, and recoverability.
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and designing dependable BGP architectures.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with hands-on background and broad experience in designing and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and servicing IT environments powered by the SBS suite of servers and applications.
Progent's seasoned group of IT consultants and application specialists have years of experience providing online and on-premises support for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the range of skills to resolve network issues that involve numerous manufacturers and that represent a mix of older and current information technology. Progent offers budget-friendly remote consulting to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to ensure that you finish strategic network projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and operate Android phones and tablets efficiently.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email infrastructure to lower hardware costs and management hassle. You can use Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that fits your business needs and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Cisco offers an extensive array of routers including routers designed to deliver the security, performance, and availability demanded by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email infrastructure to lower capital expense and administrative hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your management staff and end users, and provide as-needed consulting and technical support.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and build security into your corporate processes.
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources distributed over a mix of physical datacenters and public and private clouds.
NetDocuments (NetDocs) is a leading cloud-based document management system built for legal workflows. Progent can provide remote access to NetDocuments experts who can help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system solution based on NetDocs.
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that need important software patches, or resolving performance problems.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or provide end-to-end project management services to help you complete your Data Protection Manager 2016 initiative on time and within your budget.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security plan, automate IT administration, assist with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software quickly and automatically to specified workers, lower software expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and appliance inventory.
Microsoft Dynamics GP software offers analytics and reporting capabilities that allow you to monitor all operations, sales and spending, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that let you understand your business more completely, turning raw data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom business software development and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide range of infrastructure technologies and procedures.
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology from SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Progent can assist you to design, deploy and administer a backupup/restore plan built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from human miscues, computer error, malicious insiders, and malware attacks such as ransomware.
Microsoft Windows 8.1 is engineered to run on devices from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen interface and signature live tiles user interface, offer a broad selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's various technical enhancements.
Progent offers national urgent phone support and troubleshooting services for businesses that run UNIX, Linux, or Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Online IT help provides optimum leverage for your information technology budget by preserving user efficiency and limiting the hours charged for computer repair services. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your site. In most of situations your network issues can be dealt with over the phone or via a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist you with the most challenging network problems.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective assessment of the health of their network. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner and more secure Active Directory implementation. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and increased uptime.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent has more than 20 years of experience integrating, and supporting the core components that make up System Center and can assist you to plan, configure, maintain, and repair your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist you to upgrade to the current edition of System Center from an earlier release or from a third-party datacenter management platform to provide the advantages of best-in-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's Meraki wireless access point consultants provide online and on-premises support to assist organizations of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can help your business to maintain System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage profiles so you can make informed purchasing decisions. Once your organization is ready to update your SCCM 2007 change management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports sent by every consultant to every client. The discipline of documenting and organizing service records allows more efficient service and avoids a variety of typical problems such as when a support customer is virtually held captive to a consultant who won't release the keys to the kingdom.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of high-end programs that can provide your business a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, in the trenches of network service, executing a wide variety of IT tasks for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This means that you get not only world-class technical help, but also a support engineer with field-tested approaches for applying computer knowledge to fix real-world network problems quickly.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that require network help with the flexibility common to with small organizations but which includes professional client interaction, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a branch office located anywhere in California or any area served by Progent's consultants, Progent can offer a wide range of on-premises and remote network support services and network architecture expertise.
Progent offers cost-effective online consulting to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent provides nationwide online phone support and consulting services for companies that run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers maximum leverage for your IT dollar by preserving user productivity and limiting the time billed for network analysis and repair. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to help you with the toughest system problems.
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for key applications by offering unified, mixed-platform tracking of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to assist organizations of any size to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should adopt next generation firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent offers IT services for mid-size companies with 100 to 250 network users. The medium size company or office has traditionally been an overlooked part of the market for network support services. The overhead and support delivery models of large third-party service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are often comparable to the networks of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small organization with enterprise-level service from professional, IT experts knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is looking for levels of network support needed for a mid-size organization without budgeting big-company prices, call Progent.
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts offer telephone help and online secure computer access to isolate and repair network problems rapidly and economically. The breadth of IT experience represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult problems to competent specialists as needed.
With virtual server technology, companies can operate multiple virtual machines on one physical server. Virtualization technology allows businesses to enjoy all the advantages of server isolation, but without the expense that goes with buying additional server hardware. Virtualization is also the enabling technology for building private clouds, which provide major benefits such as lowering the costs of capital equipment, datacenter facilities, and administration while improving data protection, system availability, and recoverability. Other key server management options include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you with all areas of server consolidation and management to allow your company to cut costs and conserve time.
Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, allows safe self service, and delivers a single point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Progent's Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important applications quickly and reliably to appropriate workers, lower software expense and stay compliant by understanding usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and hardware inventory.
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, databases and log files; configuring hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).