MS Communications Server provides IM and presence in an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, increased worker productivity, and stronger IP protection. MS Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add significant strategic value to your information network
Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent offers a broad range of affordable support services to help you to deploy, configure, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online help for single machines or notebooks or help you to plan and implement a large-scale migration to new or revised OS software and business applications. Progent can also supply consultants and technicians to assist your company to plan for and implement an office relocation or merger organized to produce minimal disruption of your productivity.
For assistance creating, enhancing, or troubleshooting business aplications for Windows, Linux, or for the Web, Progentís expert team of programmers, relational database designers, and software project managers can make sure you get the job completed on schedule and within budget. Progent's seasoned application developers can provide affordable and efficient remote consulting for jobs as small as creating VBA macros for Office Excel or as challenging as developing line-of-business RDBMS applications built on SQL Server or Oracle.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-aware backup for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, deploy, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or deliver comprehensive project management support to help you complete your Data Protection Manager 2016 initiative on time and on budget.
Progent is among the most expert information technology support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Progent's work environment will make you a better consulting professional by improving your technical skills and boosting the loyalty of your clients. Progent delivers this promise by recruiting the top professional experts for you to work with, providing a state-of-the-art system infrastructure, running proprietary application utilities to deliver the maximum level of service, and by optimizing our business structures for finding and retaining clients.
Before Progentís MOM-based solution, network problems were approached reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now ward off system troubles before they becomes serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, safety and performance.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that improves the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, user computers, and printers; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver advanced online technical support. Progent can also train your network managers to adhere to industry leading practices to manage XenDesktop effectively.
If you are developing UNIX-based software in an environment that includes Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using smart network monitoring and by providing remote and in-person support as your business needs it, Progent represents an affordable alternative for supporting an IT system that provides excellent reliability, security, and performance. Progent's developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring, and Helpdesk support.
Progent's Cisco CCIE-certified networking consultants have extensive experience helping Internet Service Providers to design, deploy, manage, optimize, and debug fault-tolerant, scalable connectivity solutions suitable for public networks.
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows networks, or multi-platform situations where Linux and Windows coexist. The Nagios monitor allows network managers to monitor system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these utilities to tune and repair your computer network.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall/VPN solutions. Progent can also enable you to design and implement a complete security plan that can incorporate firewall/VPN devices and utilities, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing technical help, administration, training, and security expertise.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.
Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without adequate in-house resources to configure effective test systems, the lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent's Microsoft-certified engineers offer affordable remote technical support and development services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, workflows, and other tools to promote and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Progentís high availability system experts provide non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet connection design, fault-tolerant data center services, and other non-stop operations consulting to help your organization design a 24x7 network for strategic applications. Progent has the background to develop affordable, fault-tolerant systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, non-stop network architecture that addresses reliability issues involving a broad range of network technologies and procedures.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN solutions. Progent can also help you design and execute a complete security plan that can include firewall and VPN appliances and software, managed security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing network help, maintenance, training, and security expertise.
Progent can assist businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and ensure you avoid the common errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent provides network support for mid-size businesses who have 100 to 250 network users. The mid-size company or work group has typically been an overlooked part of the market for IT support expertise. The cost structures and service delivery models of major third-party service organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an information system whose complexity and capability are often similar to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 server monitoring, significantly lowers the IT support costs of a small-medium business while providing the mid-size company with big-company service from certified, IT experts knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is searching for levels of network help needed by a medium size office without budgeting big-company prices, contact Progent.
Progent's Microsoft-certified consulting experts can help you to assess the benefits of Exchange Server 2010 for your company and can help you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide fast return on investment by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and integrating your key communications platforms.
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing solution that enhances network dependability and protection, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine set up and maintained by Progent's network service professionals.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all looming issues can be addressed before they have a chance to disrupt your business.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can produce reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a DR solution based on VMware SRM.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Medium-size businesses who utilize trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive.
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from remote offices to nationwide enterprises, Progent's expert engineers can show you how to improve your network's e-mail infrastructure, security, reliability, performance, and IT administration.
SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, uptime, BOYD support, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Cisco-authorized IT consultants can show you how to design an economical, 24x7 Internet connection architecture that can achieve non-stop Internet connectivity through a wide range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the most current technology for 24x7 Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
Progent offers expertise for security testing software such as LANguard from GFI for running a variety of automatic network testing scans to uncover potential security problems. Progent has broad knowledge of security analysis tools and can help you to make sense of testing reports and react effectively. Progent can help you design protection into your company operations, configure auditing tools, define and deploy a protected network environment, and suggest procedures to optimize the security of your IT system. Progent's security engineers are available to show you how to set up a firewall, implement secure remote connectivity to email and business applications, and install virtual private network. Progent's qualified security experts can also test the security of web-based software and can run comprehensive security assessments of enterprise-wide security to validate your organization's compliance with recognized international security standards including FISMA, NIST, and ISO.
The Helpdesk service delivery model adopted by Progent offers small companies an affordable option to reliance on freelance consultants by offering broad technical knowledge shared by numerous engineering teams, optional round-the-clock availability of emergency help, escalation capability to world-class experts for handling even the most complex problems, service consistency and reliability, quick follow-up overseen by veteran support administrators, a selection of easy-to-use techniques for initiating service jobs, and a high level of process transparency enabled by trouble ticket updates and available via a web portal.