Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
If your company operates a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad array of security topics including security management procedures, security architecture and models, access management systems and methodology, applications development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification provide executive management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver world-class security support and engineering help.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and rollout plans, install Windows Server 2008 with your IT environment and workload, train your support staff how to use enhanced administration tools, and deliver continuing consulting and support via low-cost alternatives such as Helpdesk service and remote technical assistance.
Progent offers affordable online and on-premises consulting to help businesses to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent offers customized remote instruction for a range of client apps and operating systems such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of conventional in-person instruction, such as instant communication between students and trainers, but avoids the costs of transportation and the hassle of attempting to synchronize the availability of multiple workers. Available to individuals or groups of all sizes, Progent's live online instruction permits the instructor to conduct the class from an online facility while the clients can be spread throughout an office or all over the country. Virtual instruction supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized subjects or longer in duration and broader in coverage.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
If you are a network engineer with system support expertise, teaming with Progent and working for Progent's clients will expand your skills via interaction with Progent's team of motivated, high-output consultants. Progent's concentration on offering IT expertise and technical support to small and midsize companies will offer you the opportunity to consult closely with business leaders and contribute tangibly to the success of exciting organizations. In addition, Progent's virtual office network provides the most advanced technology for remote service and wireless access to help you to come up with speedy solutions when you troubleshoot business-critical problems.
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.
Progent's pricing policy is to charge for remote service and in-person help by the minute. As a result, you pay only for received services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for support services provided during normal working hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you won't be tempted to permit less critical problems to fester.
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Progent's Standard Help Desk Services offer a complete solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's UNIX family support experts offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience offers you a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent's veteran group of network consultants and application experts have years of background delivering online and on-premises support for organizations of any size who want to incorporate Android phones into their information networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to resolve network problems that involve multiple vendors and that represent a combination of legacy and current information technology. Progent provides budget-friendly online technical support to help you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones and tablets securely and productively.
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for individual files and emails, support for Windows CSV and for vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Progent's work environment will allow you to become a more capable professional by improving your information technology skills and boosting the loyalty of your customers. Progent delivers this promise by attracting the best consulting experts for you to operate with, providing an advanced system infrastructure, running specialized application utilities to enable the highest level of support, and by optimizing our operational models for attracting and keeping customers.
Progent provides national remote help and troubleshooting services for businesses who operate macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a range of services including desktop support, upgrading to the most recent version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online technical support offers optimum leverage for your information technology budget by preserving user productivity and limiting the time billed for computer analysis and repair. Sophisticated online support utilities and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security professionals to assist with the most difficult network problems.
Progent's Microsoft-certified database application consultants can provide businesses of any size remote support for popular database products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include installation and integration, database architecture and coding, management services, replication strategies, storage management, performance tuning, data migration, security and compliance, backup/restore systems, problem solving, and training.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training customized to meet your specific requirements. Progent's experts also can show you how to build and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
If you are producing Linux-based software on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the constant hassle of managing your business network. Through the use of smart network monitoring and by providing remote and on-site support when your business needs it, Progent offers an economical solution for maintaining an IT network that provides excellent reliability, protection, and performance. Progent's Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk Call Center support.
If your business network mixes Linux-based products platforms with MS Windows, Progent can help you to integrate your servers into a cohesive environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration support services feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and repair, in-person technical support, and Helpdesk support.
Progent's certified Office Word and Office 365 Word experts offer a broad selection of affordable online support services to assist your organization to manage your current Microsoft Office Word solution or help you to upgrade to a newer version of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, interfacing Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and remote training classes tailored for individuals or groups.
Progent provides national online technical support and troubleshooting services for companies who run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide Apple macOS and Mac OS X clients a range of services including desktop support, upgrading to the current version of OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Remote IT help offers maximum return for your IT budget by protecting client efficiency and limiting the hours billed for network analysis and repair. Sophisticated online access utilities and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be remediated over the phone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist with the toughest system issues.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt your business.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, superior performance, and strong protection. Progent's UNIX and Windows coexistence support offerings include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, at the front lines of network service, performing a wide variety of IT projects for a large mix of clients. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world IT problems rapidly.
Progent offers national urgent phone support and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Online network consulting provides maximum leverage for your information technology dollar by extending user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the toughest network problems.
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical remote consulting services to assist you to manage and troubleshoot your existing Microsoft Word solution or help you to migrate to a current release of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between various releases of Word, integrating Office Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft ISA Server 2006 consultants can help you plan, cost-justify, test, install, customize and support the any edition of ISA Server on your information system.
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, configure, manage and troubleshoot a BDR system based on Barracuda Backup.
Progent has been delivering SharePoint support since the first product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in specific jobs related to your SharePoint 2013 deployment.
Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's economically priced IT service programs, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business information systems enterprise-class reliability, security, and performance.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless APs for your business and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and place UniFi Wi-Fi APs for your required coverage and performance.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical service packages created to assist you to detect and resolve a most network issues before they can hurt productivity.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity ecosystem that spans your data center and cloud resources and protects all users at any location with any endpoint device.
Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to experts in system planning and deployment, software development, SQL Server management, and cybersecurity.