Additional Topics of Interest
UNIX, Windows Engineers
If your company computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows integration assistance services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Support Desk Management Services Integration Services
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most issues.
Engineers for VMware Site Recovery Manager and NSX
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for recovering applications and services rapidly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
Cisco SIP and CUBE Professionals
Progent's Cisco CCIE-certified SIP integration experts can assist your business to design, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or onsite support to assist businesses to migrate efficiently to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Integration Services for Windows Server 2008 Active Directory
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and flexibility that accelerate output of local, branch office, and mobile workers. Progent's network experts can provide cost-effective remote engineering, technical support, and education services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Exchange 2016 In-Place Hold Remote Troubleshooting
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Windows 2008 Specialists
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test programs and migration strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your support staff how to run new management tools, and provide continuing consulting and tech support via affordable options such as Help Desk support and online technical support.
Intune and Windows 8.1 Remote Support
Progent's Intune consultants can help you to assess the business value of adopting Intune for managing your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Wireless Security Consultant Services
Progent provides expertise for security evaluation products including Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to uncover potential security problems. Progent has broad experience with security auditing tools and can help you to understand audit reports and respond effectively. Progent can show you how to build protection into your business operations, configure scanning tools, plan and deploy a secure network architecture, and recommend policies to optimize the security of your IT system. Progent's security consultants are ready to show you how to set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's qualified security engineers can also test the security of web software and can provide comprehensive information security tests of company-wide security to determine your company's compliance with recognized international security standards such as FISMA, PCI, and ISO 17799.
Citrix Workflow Studio Consultant
Progent's Citrix consultants can help you to evaluate the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and recoverability of your virtualized network while lowering the cost of resources and support and streamlining management tasks.
IT Consultants for Wireless Network
Progentís Wireless Consulting Services offer a fast, economical way for companies of any size to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Dynamics GP Software Troubleshooting
Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering easy access to strategic data and a rapid ROI. Dynamics GP confers important business benefits including its ability to extend the reach of your organization, manage your financials, computerize financial processes, unify procedures across your business, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains consultants to help you reap the full advantages of your Microsoft Dynamics GP software.