Progent has been providing SharePoint consulting services since the initial product was published over two decades ago, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
Progent can help your business to design and implement a smooth migration from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your data and minimize business disruption by developing an effective migration strategy that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, transition planning and validation, Microsoft Exchange migration expertise, information and application software porting, and processor and media transition and consolidation.
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect key IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote support and management for Exchange 2013.
SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, lessening the complexity of designing, integrating, administering, and using company data and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like alarms and robotics.
For small and midsize organizations, network security and compliance is excessively complex to master but too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have on occasion been taken down. It looks as though there's nowhere to hide. Progent makes it affordable for small and midsize businesses to implement vital IT security projects successfully by providing the advantage of billed time to the nearest minute with no minimum billing for online help. This means you can have the help of a world-class information consultant to provide just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of affordable online consulting services to help your organization to maintain your legacy Microsoft Word solution or assist you to migrate to a newer release of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Word with other Office applications such as Office Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training classes customized for individuals or groups.
Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate operations.
Forefront TMG 2010 builds on the proven security capabilities of ISA Server 2006 and provides a centrally managed web gateway that delivers a one-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Progent offers a variety of IT service bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT support software platform that monitors the availability, throughput, and safety of your information system and isolates incipient troubles before they can bring down your system. With Progent's affordably priced IT service packages, small businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent offers customized remote training for an array of client applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional in-person seminars, such as immediate interaction between clients and trainers, but avoids the expenses of travel and the challenge of attempting to synchronize the availability of many students. Available to individuals or classes of all sizes, Progent's live online instruction permits the instructor to conduct the seminar from a remote office and the clients can be dispersed throughout a campus or across the country. Live online training supports proven learning mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted to specialized topics or longer in time and wider in scope.
Progent's Microsoft certified consultants offers remote and onsite support services to help your company to manage, maintain, and repair PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Progent's Microsoft-certified consultants can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and increase worker output by making sure that operating systems and applications stay up to date, tracking licensing, and monitoring resource usage profiles so you can make smart buying choices. When you are set to update your SCCM 2007 configuration management solution, Progent can assist you to plan and implement an efficient migration to SCCM 2012.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that extends across your data center and cloud-based resources and guards any user anywhere with any device.
Progent offers affordable remote and on-premises consulting to help businesses of any size to move any portion of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
For businesses with a mix of Mac and Microsoft Windows computers, there are two basic solutions for using Windows-only software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-powered computer to run Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for running Microsoft Windows software on your Apple Macs and can also assist your company to evaluate and install third-party solutions for Microsoft Windows platform emulation.
If you have a small business network with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on an individual independent consultant while giving you affordable and reliable access to high-quality technical expertise. By providing network support service when you require it, offering specialized knowledge for critical technologies, offering unique services such as 24x7 server monitoring, and charging only for services you use, Progent gives you an economical solution for maximizing the business value of your small business network. Progent is the smart way for small businesses to build and support a reliable and secure information system and to benefit from quick access to the experienced support typically available only to businesses who are able to afford a sizeable internal IT organization.
Progent can provide affordable remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced help for application development, database migration, performance tuning, report design, and maintenance. Progent also offers custom online classes for Office Access application programming and database management.
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, hospitality, retail or other venues where IT management wants user endpoints that provide more control, security and ruggedness than is possible with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that you set up and fine tune numerous components of your Wi-Fi environment including access points, switches, wireless LAN controllers, and call management software. Progent's certified experts offer online and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with hands-on experience and broad familiarity with planning and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT support can help you with designing, installing, managing, and supporting Windows Server solutions that maximize the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent has more than two decades of experience integrating, maintaining and troubleshooting the key components included with System Center and can help you to design, deploy, maintain, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that extends across your data center and cloud-based assets and guards any user at any location with any device.
Progent can provide affordable remote and on-premises consulting to help businesses of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently based on leading practices.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent's Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Progent's Cisco-certified CCIE experts can help organization to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from legacy switches to modern devices.
Progent can provide cost-effective online and on-premises support to help organizations of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-Certified SQL engineers offer an array of services to help small and midsize companies to plan, implement, administer, and repair SQL 2008 systems in order to gain the optimum business benefit from this advanced database management platform. In addition, Progent can provide expertise for system infrastructure, enterprise-wide protection, and application development to increase the strategic benefit of your SQL Server 2008 investment.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology by SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Cisco's network security and offsite connection technology for small businesses represent a complete range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align best with your company objectives.
Progent is among the most experienced network consulting companies for designing email and messaging solutions based on Exchange 2000. Progent specializes in helping small companies receive all the benefits of Exchange Server 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
Progent's remote access and smartphone synchronization experts can assist you to plan and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing your business to optimize the efficiency of your off-site workers.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end applications that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to design, implement, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn problems, or full project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.
Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security defense tools and policies are properly configured and effective.
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and online secure computer access to isolate and resolve network problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to competent specialists as needed.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that supports a BYOD computing model with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Progent's Cisco-certified wireless integration consultants can assist you to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you get maximum business value.
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent provides national online help and consulting services for companies who run Apple Mac networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X clients a range of IT services including desktop support, migration to the current edition of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone and iPad integration and management, or moving to iCloud. Online IT help provides optimum leverage for your information technology dollar by extending user efficiency and shortening the time charged for network repair services. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall solutions. Progent can also enable you to create and execute a complete security strategy that can include firewall/VPN appliances and software, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single source for continuing network support, maintenance, training, and security consulting.
Progent offers onsite education customized for individuals who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac application software.
Progent offers cost-effective online and onsite support to help companies of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
If your company is producing Linux-based applications in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and in-person support when your company needs it, Progent represents an affordable way for managing an IT network that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer support services include full-service network support outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Helpdesk services.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive client relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help promote sales success and offer consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft CRM with your marketing or customer support data.
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to assist you to plan, configure, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also help your organization to design and implement hybrid networks that combine on-premises and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and consistent performance for all your wired and wireless endpoints.