Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to the latest firewall products from Cisco. Progent's Cisco-certified experts can help you design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for critical applications by offering unified, mixed-platform monitoring of physical and virtual resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite support to help organizations of all sizes to design, implement, tune, update and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring products, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Network monitoring ordinarily entails tracking a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support professionals offer small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent offers advanced online consulting services to help organizations integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine on-premises resources along with cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid major investments in the acquisition, maintenance, and operation of network hardware and facilities while achieving world-class levels of network availability and security.
If your business has a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide range of security areas including security administration practices, security design and strategies, connection control products and methodology, software development security, business processes security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and ISSAP define the basic competencies and international standards of performance that information security professionals are required to possess. These certification give executive management the confidence that those who have achieved their CISM or ISSAP qualification have the background and theory to offer world-class security support and engineering services.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
The cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically redesigned to streamline the deployment, configuration, and administration of clusters that offer greater levels of network availability, protection, performance, and versatility. New or improved capabilities include automated cluster verification, easier setup and installation, improved cluster management, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and execute a deployment, educate your network support staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a business continuity procedure.
Progent's pricing model is to charge for phone service and in-person visits by the minute. Consequently, you owe only for delivered support. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization fee and asks no monthly commitment for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large bills for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that acts as a one-server solution for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
On-site Technical Support Internet Security and Acceleration Server 2006
Progentís Microsoft certified consultants offer a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can purchase only the capability you currently need, with the option to expand users and increase functionality in the future. Progentís Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the current release of Dynamics GP or migrate smoothly from an earlier version.
Progentís Microsoft-certified experts provide small and mid-size businesses enterprise-class consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment management. Configuration Manager is Microsoft's new name for the update management platform previously known as Systems Management Server. System Center Configuration Manager provides a variety of enhancements to SMS Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager effectively for streamlined operating system and application installation, security patch control, software tracking, and software license compliance. Progent's consultants can also assist you to move smoothly from Microsoft Systems Management Server to Configuration Manager 2007.
Progent can provide cost-effective online support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that customers have the right to know that their computer support consultants have accredited training as well as broad real-world backgrounds so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor support than is available to uncertified consultants, allowing Progent to deliver clients a higher level of computer service. In addition, recognized certifications such as CISSP or ISSEP for network security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the services of recognized industry experts.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Nexus switches are engineered to provide the performance, expandability, availability, virtualization support, capacity, security and manageability needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting expertise to help your IT staff to create an efficient switch architecture, set up pilot systems to confirm your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance assessments, configure proactive monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities available for Nexus switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent has a long background providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert online network support and has delivered network support to organizations in all 50 states. Online support saves travel expenses and resolves issues more quickly than on-premises service calls.
Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply local personnel to help large companies with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
If you are developing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant distraction of managing your company information system. By using smart network monitoring and by providing remote and on-site support as your business needs it, Progent offers an affordable alternative for managing an information system that provides high availability, protection, and performance. Progent's Linux developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Helpdesk services.
Internet Security and Acceleration Server 2006 Consultant Services
Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows secure self service, and delivers a common point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent can provide cost-effective online consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they can impact your business.
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of all sizes to plan, implement, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving especially challenging issues, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent offers small organizations two low-cost network security inventory packages that provide, for a set fee, remotely managed scans of your security profile which are analyzed by professional security engineers who assess the results of the scan, present objective evaluations of your existing network security, and offer recommendations for enhancements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to assault.
Progent has been providing SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid configuration is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual jobs related to your SharePoint 2013 deployment.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and onsite site survey services for confirming, optimizing, and debugging a functioning wireless LAN.
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management team and end users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's engineers can provide a range of technical services to help companies of all sizes to deploy, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help create testing environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans based on proven methodologies.
Progent offers access to a senior consultant with extensive experience configuring, maintaining, and enhancing telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management team, your ISP, and your video conferencing technology supplier to assist your organization maximize the business value of your video conferencing solution.
Progent provides customers the services of consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their computer service consultants have formal training as well as broad practical backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials such as the CCIE brings privileges for substantially better vendor support than is available to uncertified service providers, enabling Progent to deliver customers a higher class of IT service. In other cases, major credentials such as CISM or CISSP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the assistance of accredited industry professionals.
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to design, configure, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, software development, training, and debugging services since the platform's original release. Progent can provide advanced support for updating out of date Dynamics GP deployments. Progent can assist you to design, pilot, and carry out a cost-effective migration from a a legacy version to the latest version of Microsoft Dynamics GP.
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent can provide economical online access to consultants with expertise in a broad array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as laptops and smartphones. Progent can provide expertise for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to design, upgrade, or troubleshoot data backup solutions for a range of environments such as on-premises, edge to datacenter, cloud-based, or a mix.
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Dynamics GP/Great Plains can help you grow and manage your business better by offering easy access to decision-driving information and a fast ROI. Dynamics GP/Great Plains offers major business benefits including its ability to expand the presence of your organization, handle your financials, computerize financial operations, unify procedures across your company, refine inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Dynamics GP software.