Progent is a leader in affordably providing enterprise-class network help to small businesses. Progent's success in handling the IT support requirements of the chronically underserviced small business sector is the cumulative outcome of major technical and process innovations that have removed a great deal of the conventional expenses out of managing network service, added unprecedented technical skill into the support system, and significantly accelerated the solution process.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, install and debug a Wi-Fi LAN adapted to your environment, offering you a wireless solution that delivers the coverage, performance, density, Quality of Service, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and debugging an operational wireless network.
Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent can provide quick access to the skills of veteran wireless consultants who can help organizations to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.
To deliver cost-effective IT support for small businesses, Progent offers comprehensive IT outsourcing packages that offer small offices fast access to network help without requiring you to recruit, train, and manage a large full-time computer support team. Progent’s IT outsourcing services give you an economical alternative for building a secure and reliable system for your important Microsoft Windows business productivity products such as Office XP and Microsoft Office 2003.
Progent's engineers can deliver a variety of consulting services to assist companies of any size to deploy, manage, and support environments that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up test labs to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.
Progent offers nationwide remote technical support and troubleshooting services for companies that run Apple Mac environments or whose information systems feature a combination of Mac with Microsoft technology. Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, upgrading to the most recent version of Mac OS X from legacy versions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote IT help offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours charged for computer analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help with the most difficult network problems.
Progent is a certified Altaro partner and can design and manage an implementation of Altaro O365 Backup to preserve your Office 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to create and maintain a network that provides the performance, dependability, protection, and expandability you need to support your telepresence solution.
Progent can help your business to design a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent offers online and on premises expertise to help your organization with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and implementing an advanced BI environment. Progent's management reporting experts can help your company to maintain your existing BI system, help you to upgrade reports and databases from a legacy reporting product to a modern solution, and deliver as-needed remote mentoring to meet your specific needs. Progent’s management reporting and analytics professionals offer experience in all popular business intelligence reporting tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's Linux support experts offer small businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise provides you with an easy one-stop source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
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Progent is one of the most expert information technology consulting firms for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent's Microsoft consultants can provide advanced support in deploying, using and debugging any edition of Project Server and can deliver a broad range of cost-effective remote consulting services based on proven best practices to assist organizations of any size to get all the benefits of this powerful platform. Services offered by Progent include system planning, installation and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as lower capital expenditures, reductions in operational expense, better executive focus, world-class protection, greater availability, and business continuity.
Progent's consultants have supported Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, software development, training, and debugging services since the product's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and implement an efficient migration from a an outdated version to the newest version of Dynamics GP.
Progent’s data center support services are designed for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring timely in-person help at the collocation facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of data center and IDC and colo consulting services including system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, design and installation of fault tolerant configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning high-availability server clustering systems.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of performance that information security professionals are required to learn. It provides executive management the assurance that those who have earned their CISM certification possess the background and knowledge to provide efficient security management and consulting services.
Progent offers the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent's network engineers can assist your company to automate desktop change and update management by delivering support for administration platforms like System Center Configuration Manager, SMS 2003, and WSUS.
Progent’s computer outsourcing support offerings for small businesses include planning Windows XP, .NET, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving stubborn integration problems, and producing a comprehensive security strategy. Progent can help you maximize network availability and performance with non-stop configuration, resilient network topology, and proactive server monitoring. Progent also offers project management assistance for major migrations and can help with needs assessment, resource identification, bill of materials development, sourcing selection, procurement coordination, and professional documentation. Progent’s computer outsourcing help also includes training for office productivity programs such as Microsoft Office.
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Exchange 2010 for your company and can help you to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining administration, and consolidating your vital communications technologies.
Progent can show you how to prepare and execute an efficient migration to Dynamics GP so that you preserve your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business disruption by creating and following a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent’s data center IT services are intended for businesses with hardware located at Internet Data Centers or data center collocation hosting sites and requiring timely on-site service at the collocation site plus off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of data center and IDC and collocation consulting services including system topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and deployment of fault tolerant systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering systems.
Progent's Microsoft engineers can provide advanced expertise in deploying, using and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online support services following industry best practices to assist organizations of all sizes to get all the benefits of this leading platform. Support services offered by Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent’s professionals provide expertise in multiple technologies relevant to mobile connectivity including network infrastructure, wireless data synchronization, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified consultants can save your organization work and money by applying their wireless experience to help you choose and integrate wireless connectivity technologies that fit the needs of your company. Progent can also optimize your IT architecture so that wireless handhelds work better.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for key workloads by offering centralized, mixed-platform monitoring of physical and virtual resources installed across local datacenters and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist businesses of any size to plan, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier versions or from other monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Cisco-certified wireless integration experts can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can give your company a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security plan, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business processes.
Progent's Citrix-accredited consultants can help you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help you to plan, test, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
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Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud services. For business environments built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your company's objectives.
Progent's Microsoft-Premier SQL consultants can provide an array of support services to assist small and midsize companies to design, configure, administer, and troubleshoot MS SQL Server 2008 systems so that they get the optimum business advantage from this advanced information management platform. In addition, Progent offers help with system infrastructure, company-wide security, and application development to increase the strategic value of your SQL Server network.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet FortiGate security appliances to safeguard all your IT resources at the network edge, within the data center core, at branch locations, and at the cloud edge.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system management, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the obstacles involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.
E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Manager technology through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert e-mail protection consultants can show you how to create an email defense plan that includes spam filtering and anti-virus products and processes.
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified ISA Server 2006 engineers can help you plan, rationalize, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your information system.
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company needs.
Progent is convinced that a carefully designed and implemented network is a crucial factor for accelerating a company's growth, and Progent follows this belief in our own system infrastructure. We have created a non-stop virtual office network that enables Progent's in-house engineers and authorized contractors to offer fast and effective service, cooperate easily on challenging projects, and experience professional and private growth by acting as part of an exciting company ethos of personal drive and independence.
Progent can provide cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to work with your unique office layout, construction, and expected workloads.
Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the coverage, performance, capacity, security, and hand-off capability your business needs.
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your specific company needs. Progent’s Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management applications.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business operations.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact vital facets of IT like ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Exchange 2013.
Progent offers remote and on premises expertise to help your organization with any facet of business intelligence (BI) reporting from troubleshooting or modernizing applications to planning and implementing an advanced BI solution. Progent's management reporting experts can assist your company to maintain your current BI system, assist you to upgrade reports and databases from a legacy reporting platform to a modern one, and deliver custom remote mentoring to meet your individual needs. Progent’s business reporting consultants offer expertise in all popular business analytics reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized credentials. Progent believes that customers deserve to know that their IT service providers have accredited testing plus extensive practical experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially better vendor assistance than is available to uncertified service providers, allowing Progent to deliver clients a higher level of IT support. In other cases, major credentials such as CISSP or ISSEP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the assistance of accredited IT experts.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that allow small companies with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Remote management cards offer network administrators full control over a server without the need for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent is familiar with a number of remote management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from outdated switches to modern devices.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security services covered within GIAC accreditation such as auditing infrastructure vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent can show you how to plan, deploy, manage, and troubleshoot an efficient Wi-Fi LAN infrastructure, select sensible products, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough 802.11x network security strategy that is well aligned with the security strategy for your overall business network.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and administration of company email by providing constantly updated spam and virus blocking, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outgoing email filtering to let you fix your email system and specify and enforce corporate security policy.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
