Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning, and Help Desk services.
Progent's qualified security and compliance engineers can conduct cybersecurity tests of enterprise-wide security to validate your company's cybersecurity profile compliance with recognized international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity like Active Directory or cloud applications. Progent's accredited security experts can also carry out comprehensive security audits to validate your organization's compliance with important industry security standards including HIPAA, NIST, and ISO.
Progent's proven ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can help implement cost-effective cybersecurity systems that guard a small business from advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new threats.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing IT support budgets to grow in a more linear and manageable manner than is feasible by building up a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system foundation for your critical business software powered by Microsoft Windows.
Remote server management cards offer IT managers full control over a server without the need for an on-site presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical help. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Our compensation structure is built on contribution, so similar to being an independent consultant, your income is directly driven by your work effort. Some Progent consultants stress lifestyle issues and elect to consult at a more relaxed pace, using our self-determined calendar to follow personal pursuits like mountain biking, car racing, snow boarding, surfing, travel, or sharing private time with family and acquaintances. Other consultants take advantage of the chance to make major dollars via hard effort and long days. Progent fully supports both ends of the spectrum plus everything in between.
Progent offers companies of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to create a comprehensive security plan and choose appropriate products from multiple vendors to achieve your security goals while staying within your spending limits.
Remote management cards offer IT managers complete control of a server without the requirement for a personal visit. Through these management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent's Shared Help Desk service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered system integration, software development, training, and troubleshooting services since the product's original release. Progent can provide high-level expertise for upgrading out of date Dynamics GP deployments. Progent can assist your business to design, validate, and carry out a cost-effective upgrade from a an outdated release to the latest version of Microsoft Dynamics GP.
Progent's Intune consultants can help your organization to understand the business case for adopting Microsoft Intune for managing your mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy test systems to confirm the benefits of Intune for your environment, deploy Intune across your enterprise, combine Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune deployment.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises consulting services to help you to plan, install, manage and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's Cisco-certified CCIE consultants can help your business to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate efficiently from legacy appliances to current models.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone deployment by providing services that range from debugging the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, automate network administration, help with creating applications, and build and validate a DR/BC plan.
Progent's Microsoft-certified experts can provide a variety of consulting services to help companies of any size to deploy, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices.
Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite integration and debugging services to help you to design, implement, update, optimize, manage and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and expected network traffic.
Cisco's Small Business family of access points are Linux-powered devices designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants offer online or onsite configuration and debugging services to help your organization to design, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
Colocation sites make it possible for companies to share enterprise-class data centers for housing computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including choosing and migrating to a colo site, creating system architecture, defining hardware, on-premises and on-line maintenance, establishing offsite network administration, and education your support staff.
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are on the move within campus, hospitality, health-care or other environments where management requires user endpoints that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that IT teams set up and fine tune many components of your wireless environment including access points, routers, wireless LAN controllers, and network management tools. Progent's certified consultants can provide online and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, cutting the cost of equipment and support, streamlining management, and consolidating your key communications platforms.
Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server engineers can show you how to plan, cost-justify, pilot, implement, customize and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
Progent is a leader in cost-effectively providing enterprise-class IT help to small companies. Progent's achievement in handling the network service needs of the historically underserviced small business sector is the cumulative outcome of major technical and operational innovations that have eliminated much of the traditional costs out of managing network support, added unmatched professional expertise into the IT service system, and dramatically accelerated the repair cycle.
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Microsoft 365, previously branded Office 365, is Microsoft's expanding family of productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles intended for markets from students and households to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Progent's IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and minimize risks, permitting IT support expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network architecture for your vital business software powered by Microsoft Windows.
Progent's certified Windows Server 2000 experts offer network help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and support services include network planning, installation, project management, local and remote technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote direct network connection to troubleshoot and repair technical problems quickly and economically. The scope of IT expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as required.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications rapidly and affordably.
Progent offers the support of Microsoft-certified consultants and seasoned software developers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and data security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless information management system.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are built upon mature virtualization techniques that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital investments, system support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require important updates, or identifying the cause of performance issues.
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For business networks built solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is available, safe, fast and aligned with your company's business goals.
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers offer phone help and remote secure computer access to isolate and resolve technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate experts as required.
Progent offers the services of BlackBerry-certified experts who can assist small companies to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven remote support model, offers small businesses an efficient solution for incorporating BlackBerry technology seamlessly into their IT network.
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and throughput.
When conducting consulting tasks for enterprise clients, Progent follows a structured approach driven by defined milestones in order to achieve budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are recorded to provide a detailed description of technical services performed and to assist in ongoing system maintenance.
Progent's Microsoft-certified consultants can help your company to automate desktop update and patch management by delivering expertise with administration platforms such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent can help you to design, deploy and administer a backup solution based on MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from user miscues, computer error, malicious insiders, and external attacks such as ransomware.
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network support experts. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small and midsize business networks world-class availability, protection and productivity.
Progent can assist your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical machines, works with all leading public clouds, and allows you to create a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss resulting from user mistakes, system errors, malicious insiders, and external attacks like ransomware. For details, go to ProSight DPS 360 Backup solutions.
Cisco's wireless IP phones are hardened wireless handsets designed for professionals who are mobile within office, warehouse, retail or other environments where management wants portable phones that offer more administrative control, security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your wireless infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide online and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's Wi-Fi site survey services help you to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that has the reception, performance, capacity, data protection, and roaming capability your company needs.
If your business has a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole enterprise in a broad range of security areas such as security management procedures, security design and strategies, connection management products and techniques, software development security, business processes security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of performance that network security managers are required to possess. These certification offer executive management the assurance that consultants who have achieved their CISM or CISSP certification have the experience and knowledge to offer effective security management and consulting help.