Additional Topics of Interest
Support Services for Customer Relationship Management
Microsoft CRM helps mid-market companies build profitable client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve sales success and deliver consistent, effective customer service. Progent can configure the optimal network environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.
iPhone and Skype for Business integration Support Outsourcing
Progent offers cost-effective remote consulting to help you to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information network.
Microsoft ISA Server Technical Support Services
Progent's certified TMG 2010 and ISA Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your company requires.
Ubiquiti UniFi WiFi AP Specialist
Progent can provide quick access to the skills of seasoned wireless consultants who can help you to assess the value of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and place UniFi Wi-Fi APs for optimal coverage and throughput.
QuickBooks Pro Installation support
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes customized to address your particular requirements. Progent's experts also can help you integrate and support a protected, robust network foundation to run your ERP, MRP and accounting applications.
Progent's Management Security Consulting Services
Progent's management team includes industry veterans with years of experience delivering network consulting services, technical support, and long-term information system planning to organizations ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having assembled a management team that can provide businesses with the top service value in the industry.
Data Protection Manager 2016 Storage Pools Online Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, implement, manage, and repair a multi-site backup/restore system built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide end-to-end project management or co-management services to make sure you finish your SCDPM 2016 deployment on schedule and within your budget.
SQL Server 2017 Application Migration Professional
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Online HelpDesk Call Center Consultant Services
The Helpdesk service delivery model adopted by Progent gives small organizations an effective option to reliance on independent service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent help, escalation capability to top-level engineers for handling the most difficult problems, support consistency and dependability, quick follow through enforced by veteran support managers, a choice of convenient techniques for requesting support tasks, plus excellent progress transparency made possible by ticket updates and available via a web portal.
Active Directory Professional
Windows Active Directory requires significant practical experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are skilled in designing, deploying, and supporting complex Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory environments, and repair of unsuccessful installations of AD and AD-associated applications.
Microsoft Access Report Development Firms
For custom application creation, Progent can supply programming experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.