Additional Topics of Interest

Small Business IT Consulting Firm Small Business
Small Office Troubleshoot

Progent is a leader in affordably providing enterprise-class network help to small businesses. Progent's success in handling the IT support requirements of the chronically underserviced small business sector is the cumulative outcome of major technical and process innovations that have removed a great deal of the conventional expenses out of managing network service, added unprecedented technical skill into the support system, and significantly accelerated the solution process.

System Center 2012 Configuration Manager Professional
Support and Help SCCM 2012 Windows 2010 Provisioning

Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

Windows 10 Business Store Portal Support and Setup
Cisco Experts Microsoft Windows 10 Specialists

Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.

Online Wireless Site Survey Onsite Technical Support
Wi-Fi RF Coverage Maps Online Support Services

Progent's Wi-Fi site survey and predictive modeling make it easy to design, install and debug a Wi-Fi LAN adapted to your environment, offering you a wireless solution that delivers the coverage, performance, density, Quality of Service, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and debugging an operational wireless network.

Immediate IP-PBX Technology Consulting Services
VoIP Online Troubleshooting

Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Ubiquiti UniFi Security Gateway Engineer
Ubiquiti's UniFi XG AP WiFi access points Technology Professional

Progent can provide quick access to the skills of veteran wireless consultants who can help organizations to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.

Consultancy Services Group Microsoft Office 2003
Urgent Microsoft Windows Systems Consultant

To deliver cost-effective IT support for small businesses, Progent offers comprehensive IT outsourcing packages that offer small offices fast access to network help without requiring you to recruit, train, and manage a large full-time computer support team. Progent’s IT outsourcing services give you an economical alternative for building a secure and reliable system for your important Microsoft Windows business productivity products such as Office XP and Microsoft Office 2003.

Microsoft Windows 8.1 Evaluation Online Help
Network Solutions Windows 8.1 BitLocker

Progent's engineers can deliver a variety of consulting services to assist companies of any size to deploy, manage, and support environments that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up test labs to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.

Mac Configuration Consultancy
OS X Troubleshooting Services

Progent offers nationwide remote technical support and troubleshooting services for companies that run Apple Mac environments or whose information systems feature a combination of Mac with Microsoft technology. Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, upgrading to the most recent version of Mac OS X from legacy versions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote IT help offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours charged for computer analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help with the most difficult network problems.

Altaro O365 Mailbox Backup Professional
Altaro O365 Backup Technology Consulting

Progent is a certified Altaro partner and can design and manage an implementation of Altaro O365 Backup to preserve your Office 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.

24-7 LifeSize Video Conferencing Consulting Services
Radvision XT5000 Consult

Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist companies of any size to create and maintain a network that provides the performance, dependability, protection, and expandability you need to support your telepresence solution.