Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Solaris platform consulting experts provide small businesses and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise provides you with an easy single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's high availability network consultants provide reliability consulting, disaster recovery services, system load balancing, non-stop interoffice connectivity, 24x7 Internet architecture design, high-availability data center services, and other non-stop operations support to help your small business create a non-stop network for strategic applications. Progent possesses the knowledge and experience to design economical, non-stop systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a fully redundant Internet connection and efficient network load balancing.
Progent offers a wide array of cost-effective services to assist you to install, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for single computers or laptops or work with your business to plan and implement a company-wide rollout of new or updated OS platforms and business applications. Progent can also provide engineers and technicians to help you to prepare for and complete an office move or consolidation designed to cause minimal interruption to your business.
Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, works with popular handheld devices, allows one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this powerful product.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently following best practices.
After Hours Chief Information Officer Information Technology Consulting CIO Technical Support
Progent offers the part-time services of a veteran CIO to provide strategic direction to assist your company pick and support IT solutions to match your present situation and that can be a solid basis for your future growth. Progent's part-time CIO services provide economic leverage to organizations trying to maximize the benefits from their network investment but who are without the budget or hesitant to add one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all leading operating systems and networking technologies plus a wide selection and business applications, Progent is in an ideal position to offer unbiased recommendations as well as expert technical help for creating information solutions that fit the special needs of your business.
Progent can help small and mid-size organizations to deploy VoIP solutions to give their at-home workforce the advantage of virtual access to the company phone infrastructure.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while supporting increased productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can protect business applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to design, install, set up, and support ISA Server on your system so that your business achieves a highly functional and economical balance of protection, productivity, and speed.
Progent can provide online and on premises consulting to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence environment. Progent's BI consultants can assist your company to maintain your existing BI environment, assist you to upgrade reports from an outdated reporting platform to a current solution, and deliver custom online training to meet your individual requirements. Progent's management reporting and analytics consultants offer expertise in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
NetDocuments (NetDocs) is a cloud-based document management system built for legal workflows. Progent offers online access to NetDocuments consultants to assist legal departments and law firms to design, configure, manage, optimize, or debug a document management system (DMS) environment based on NetDocs.
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
If your company is producing Linux-based software on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an economical alternative for managing an IT network that provides excellent reliability, security, and performance. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and in-person support and repair, network monitoring services, and Helpdesk support.
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, centralized provisioning, and Help Desk Call Center services.
Les Kent has a 35-year track record of effective network integration, corporate management, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
Progent's certified failover clustering experts can assist businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and help you to automate the management of clustered servers.
For large organizations, Progent can supplement internal network support staffs by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can act as a transparent nearby supplement of corporate network management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbox conformance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to help with a site move or branch move, or a system architect to help with building or utilizing an Internet Data Center or co-location site.
Progent's qualified security and compliance experts can provide security audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with recognized international cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security consultants can also carry out comprehensive security assessments to evaluate your organization's compliance with recognized international security standards such as HIPAA, PCI, and ISO.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support firms who offer scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving support activity results in more effective service and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
If you are a network consultant with technical support experience, teaming with Progent and helping Progent's customers will expand your abilities through interaction with our team of mutually supportive, world-class consulting experts. Progent's focus on providing IT expertise and computer help to small companies will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the growth of dynamic organizations. Also, Our virtual office network provides state-of-the-art tools for remote service and wireless access to allow you to deliver fast fixes when you take on mission-critical problems.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can implement cost-effective security solutions that guard a small office from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients sharing IT resources distributed over multiple physical sites and public and private clouds.
Progent can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to upgrade from an earlier version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment to make sure you get maximum business value.
Citrix has developed a powerful family of platforms that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix technology and help you design, test, implement, optimize, and maintain Citrix virtualization platforms.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital devices.
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint offers a common spot for your employees or customers to access, organize, distribute and interact with useful data, files, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they've created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or upgrade to the current version of SharePoint.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to keep as well as the new 64-bit editions of software you plan to run.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing and service companies to manage supply chains and streamline critical processes in order to bring products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and cloud resources.
Visual Basic for Applications for Mac Support and Integration
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical network projects on schedule.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive information management solution.
Progent can provide cost-effective remote access to an Oracle MySQL administrator or software developer and can help businesses of any size to integrate and support MySQL in a robust IT environment that provides advanced performance, expandability, and protection. Progent also has proven skill helping companies migrate applications from an Oracle environment to MySQL.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, at the front lines of network service, performing a wide range of technical tasks for a large mix of clients. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class IT capability, but also a support engineer with proven approaches for applying technical knowledge to solve actual IT problems efficiently.
The clustering technology incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and maintenance of server clusters that provide improved levels of system dependability, protection, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help you evaluate the business benefits of failover clusters, plan and execute a deployment, train your IT staff to administer your cluster environment, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the health of vital devices.
Progent's Cisco Catalyst 802.11ax Wireless Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security strategy for your Skype for Business solution that meets government and industry standards.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless intranet system.
If your business network combines Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy administration, seamless dataflow, high availability, superior throughput, and strong security. Progent's Solaris and MS Windows integration assistance offerings include network architecture integration and service, support for Windows services for UNIX, online network monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk support.
Progent's virtual classroom webinars offer small companies the cost savings, ease, and versatility of web-based learning plus the proven training methods of seasoned teachers who employ the latest collaboration software to simulate real-time, interactive classrooms. Progent offers webinar training for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: MS Dynamics business accounting and management software including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent is one of the most expert network consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 under common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Microsoft SQL Server 2016 offers significant improvements in performance, scale, security and compliance, availability, mobile computing integration, and integrated BI. New features include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.