macOS and OS X, Linux, Solaris Expertise
Consulting and Support for Apple macOS, OS X and iOS:
Office 365 for Mac Integration and Support
Additional Topics of Interest
Remote Support Computer Service Companies
Expert District of Columbia
Progent’s Technical Response Center (TRC) offers low-cost national extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and remote direct network connection to isolate and repair network problems rapidly and economically.
Top Ranked Postini Support and Integration
Postini Support
E-Mail Guard from Postini provides constantly updated spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s certified email security professionals can show you how to devise an email defense plan that incorporates spam filtering and anti-virus services and processes.
Virtual Help Desk Integration Support
Immediate Support Desk Sharing Support and Setup
Progent offers several essential kinds of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients instant access to a dependable support resource with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than simply record problems.
Configuration Manager Integration
Remote Troubleshooting SCCM Mobile Application Management
System Center Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Remote Consulting 64-bit Upgrade
64-bit Server Consultant Services
Progent’s Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop computing, plan an affordable migration strategy that minimizes operational disruptions, and offer inexpensive, professional remote support to assist your organization to install 64-bit desktop software and application programs on your current computers.
Support Services System Center Operations Manager
MOM 2007 Remote Support Services
Progent offers a selection of network support packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art network and system support product that monitors the availability, performance, and security of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Online Support Services Dynamics GP Accounting
Microsoft Dynamics GP Support Services
Microsoft Dynamics GP can help you expand and manage your business more efficiently by delivering deep access to strategic data and a rapid return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your organization, handle your financials, automate financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the benefits of your Dynamics GP software.
Support SQL Server 2014 Virtual Machines
SQL Server 2014 Monitoring Specialist
SQL Server 2014 incorporates major enhancements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services including planning, deployment, management, remediation, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Support and Setup SCVMM 2016 and PowerShell
24 Hour VMM 2016 Database On-site Support
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy versions of VMM, design processes for creating and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
ProSight Remote Desktop Monitoring Specialist
Online Technical Support Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt productivity.
Internal Network Security Inventory Consulting Services
Network Security Scan Services
Progent provides small organizations two ultra-affordable security evaluation scanning packages that include, at a preset price, remotely managed inventory scans of your security profile which are evaluated by certified information security specialists who interpret the results of the scan, deliver objective summaries of your current security vulnerability, and offer suggestions for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-class evaluations of your IT network's exposure to attack.
CISSP Certified Security Manager Consultant Services
CISSP Certified Security Engineers
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread across multiple physical sites and public and private clouds.
An index of content::
Consulting network infrastructure documentation management
24x7x365 Consult IP address management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.
Jabber and Windows Configuration
Jabber and Webex Online Technical Support
Progent's Jabber consultants can provide remote or onsite support to assist organizations of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the technologies that make up building an end-to-end Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Specialists Mirial
Technology Professional SCOPIA Video Conferencing
Progent can provide the expertise of a senior consultant with years of experience installing, maintaining, and enhancing video conferencing systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management team, your Internet Service Provider, and your telepresence technology vendor to help your organization maximize the strategic value of your telepresence ecosystem.
Solaris-Windows Upgrade
Sun Solaris Migration Consultants
Progent can assist you to plan and implement an efficient transition from a Solaris-based information environment to a network based on Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and minimize business disruption by developing an efficient transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application transition, and server and storage transition and consolidation.
24x7 Professionals Cisco GTP/GPRS
Cisco ASA 5500 Firewall Upgrade Network Consulting
Progent's CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
CCDP Expert Certified Redundant Network Specialists
24x7 Fault Tolerant EIGRP Network Information Technology Consulting
Progent’s high availability inter-site connectivity and fault tolerant network connection professionals can help small companies create non-stop Interoffice connectivity through fully redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.
wireless IP phone security Professional
Wi-Fi VoIP phone integration Remote Support
Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within campus, warehouse, health-care or other venues where IT management wants portable phones that offer more control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many key pieces of your wireless environment such as APs, switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer online and onsite support to help you build and administer a Cisco wireless IP phone solution by delivering services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Cisco Experts Small Business Integration Services
Small Office Integration Support
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your company from over-reliance on single freelance consultant while giving you affordable and dependable access to high-quality network expertise. By providing IT support service when you need it, offering specialized expertise for critical technologies, offering unique services such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an affordable solution for maximizing the business value of your small office information system. Progent is the smart way for small organizations to build and support a reliable and secure information system and to have fast access to the experienced help ordinarily restricted to businesses who can afford a large internal IT organization.
Online Technical Support Aironet Wireless AP
Aironet Wireless Access Point Online Technical Support
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite configuration and troubleshooting support to help you to design, implement, update, optimize, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and expected workloads.
Microsoft Dynamics GP 2015 Reporting Consultant
Consultant Microsoft Dynamics GP 2015 App Development
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud integration, works with the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical product.
Biggest Dynamics GP Great Plains Software Support Services
MCSE Expert Certified Dynamics GP/Great Plains Features Integration
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to license only the functionality you require, a standardized architecture based on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, enhanced reporting services that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process information from virtually any database or desktop software into Microsoft Dynamics GP, plus an open design that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP consultants to help you convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Microsoft Office System Computer Consultancy Company
Microsoft Office XP Computer Outsourcing Consultants
Progent imposes no startup charge and asks no monthly commitment for services provided during normal working hours. Progent's one-minute granularity does away with big bills for quick solutions so you will not be forced to allow simple problems to stay unaddressed. .
24x7 Dynamics GP App Development Contract Programming
Dynamics GP Web Services Consulting
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw data into useful insights into your company and customers.
Operations Manager Migration IT Consulting
Microsoft SCOM 2012 Computer Engineer
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Microsoft Exchange 2010 Upgrade Professional
Consultancy Exchange 2010 Migration
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Exchange Server 2010 for your business and can assist you to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, lowering the expense of hardware and service, streamlining management, and consolidating your vital communications technologies.
SQL Server 2014 Reporting Services Integration Services
SQL Server 2014 Capacity Planning Configuration
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services that include planning, deployment, administration, troubleshooting, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Engineer Internal Security Inventory
Security Scan Consulting Services
Progent offers small organizations a pair of low-cost network security inventory packages that include, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by expert information security engineers who assess the data collected by the remote scan, deliver unbiased evaluations of your existing security vulnerability, and make recommendations for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while delivering enterprise-class evaluations of your IT network's exposure to attack.
Altaro VM Backup Cloud Management Help and Support
Altaro VM Backup Restore Help and Support
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Engineer Meraki AP Management
24 Hour Meraki MR20 Access Point Consultant
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid networks that integrate local and cloud-based services and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop devices.
Urgent QTS Colocation Center Consulting Services
QTS Colocation Center Professional
The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services such as data center migration, system installation and upgrades, network optimization, comprehensive project management, virtual server configuration, offsite monitoring, streamlined network administration, application programming, business continuity solutions, data security assessment, and the support of Progent's Test Lab.
Exchange 2016 Security Technology Consulting Services
Microsoft Exchange 2016 Computer Engineer
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
24-Hour Dharma ransomware recovery Consulting
ransomware cleanup and file recovery Consultancy
Progent's experienced ransomware recovery experts can help your business to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
SharePoint Specialists
SharePoint Support and Integration
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, teams and data. SharePoint Server provides a common location for your workers or clients to access, manage, distribute and manipulate useful data, documents, and software and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
ISA Server 2006 Computer Consultants
ISA Server 2006 Technical Support Services
Application Publishing with ISA Server 2006 provides more protection of intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote or mobile users. ISA Server can guard business applications, services, and data across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you plan, deploy, set up, and maintain Internet Security and Acceleration Server on your system so that your business achieves a smart and affordable balance of security, productivity, and speed.
MRTG IT Services
Linux Network Monitoring, Nagios and MRTG Consulting Services
Network monitoring typically entails tracking a network’s resource utilization in order to identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's network integration engineers can help you use both these programs to tune and repair your network. Progent's UNIX support services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Fortinet Firewall IPS Network Consultants
24-Hour Fortinet NGFW Firewalls IT Consultant
Fortinet next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate firewalls to safeguard all your IT resources at the network edge, within the data center, at branch locations, and at the cloud edge.
Microsoft Experts Skype for Business Front End Pool Consulting Services
Consultancy Skype for Business and Cisco Unified Communications
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business deployment that meets government and industry standards.
Cisco Virtual Private Network Remote Troubleshooting
Cisco Cisco Virtual Private Network Remote Consulting
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of manageable security products to let you safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate objectives.
Wi-Fi controllers patch management Professionals
iOS patch management Professional
Progent's managed services for software/firmware update management offer businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, such as scanners, network appliances such as routers and wireless access points, and IoT devices like sensors and health monitors.
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