Additional Topics of Interest

Remote Support Computer Service Companies
Expert District of Columbia

Progent’s Technical Response Center (TRC) offers low-cost national extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and remote direct network connection to isolate and repair network problems rapidly and economically.

Top Ranked Postini Support and Integration
Postini Support

E-Mail Guard from Postini provides constantly updated spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s certified email security professionals can show you how to devise an email defense plan that incorporates spam filtering and anti-virus services and processes.

Virtual Help Desk Integration Support
Immediate Support Desk Sharing Support and Setup

Progent offers several essential kinds of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients instant access to a dependable support resource with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than simply record problems.

Configuration Manager Integration
Remote Troubleshooting SCCM Mobile Application Management

System Center Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

Remote Consulting 64-bit Upgrade
64-bit Server Consultant Services

Progent’s Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop computing, plan an affordable migration strategy that minimizes operational disruptions, and offer inexpensive, professional remote support to assist your organization to install 64-bit desktop software and application programs on your current computers.

Support Services System Center Operations Manager
MOM 2007 Remote Support Services

Progent offers a selection of network support packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art network and system support product that monitors the availability, performance, and security of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

Online Support Services Dynamics GP Accounting
Microsoft Dynamics GP Support Services

Microsoft Dynamics GP can help you expand and manage your business more efficiently by delivering deep access to strategic data and a rapid return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your organization, handle your financials, automate financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the benefits of your Dynamics GP software.

Support SQL Server 2014 Virtual Machines
SQL Server 2014 Monitoring Specialist

SQL Server 2014 incorporates major enhancements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services including planning, deployment, management, remediation, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.

Support and Setup SCVMM 2016 and PowerShell
24 Hour VMM 2016 Database On-site Support

System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy versions of VMM, design processes for creating and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

ProSight Remote Desktop Monitoring Specialist
Online Technical Support Desktop Monitoring and Reporting

ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt productivity.

Internal Network Security Inventory Consulting Services
Network Security Scan Services

Progent provides small organizations two ultra-affordable security evaluation scanning packages that include, at a preset price, remotely managed inventory scans of your security profile which are evaluated by certified information security specialists who interpret the results of the scan, deliver objective summaries of your current security vulnerability, and offer suggestions for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-class evaluations of your IT network's exposure to attack.

CISSP Certified Security Manager Consultant Services
CISSP Certified Security Engineers

Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread across multiple physical sites and public and private clouds.