Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built on proven virtualization technologies that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, providing you a WLAN that delivers the reception, speed, capacity, QoS, data protection, and roaming ability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging an operational wireless LAN.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can assist your business to plan and execute a smooth transition from a Solaris-based information system to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can help you preserve your information and reduce business discontinuity by developing an effective migration strategy that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current infrastructure, transition planning and testing, Microsoft Exchange migration expertise, data and application software transition, and processor and mass storage transition and consolidation.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
Progentís Technical Response Center (TRC) provides national extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and online direct network access to troubleshoot and resolve network problems quickly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed. For critical problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network consultants support Ciscoís comprehensive family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and in-person support as your company needs it, Progent offers an economical way for maintaining an information network that provides excellent availability, security, and efficiency. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and in-person service and repair, network monitoring services, and Contact Center services.
Progent can provide affordable remote support from IT engineers skilled in a broad range of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide consulting support for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot data backup systems for a variety of architectures including local, remote, cloud, or a mix.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent can help you to design an upgrade to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that IT security managers are expected to learn. It provides business management the assurance that those who have qualified for their CISM certification have the experience and capability to provide efficient security administration and support services.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Linux support experts offer small companies and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you an easy single source to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Windows with major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's management team consists of seasoned veterans with decades of background providing computer consulting, troubleshooting, and strategic IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have put together a management staff that can provide customers with the top service value available anywhere.
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall environments that rely on Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
Progent's Power BI consultants can assist your business to design, install, maintain, enhance or debug your Power BI business analytics solution. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud based, or hybrid network model to run Power BI.
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering continually improved spam and virus blocking, policy management, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools as well as outgoing email filtering to help you fix your email environment and define and enforce company email policy.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for law practices. Progent can provide online access to NetDocuments experts to assist your law firm to design, configure, manage, tune, or debug a document management system (DMS) environment based on NetDocs.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security strategy, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and increase worker output by making sure that operating systems and applications are always current, managing licensing, and monitoring resource usage patterns to help you make smart purchasing choices. Once you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Progent can assist your business to design and execute a smooth migration from a Sun Solaris-based IT system to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your information and minimize business disruption by designing an efficient transition strategy that preserves your existing investments in Sun Solaris application and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing infrastructure, migration strategy and validation, Exchange migration expertise, information and application software porting, and processor and storage system transition and economization.
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware expense and administrative hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your functional requirements and IT budget, carry out an efficient migration from your current Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
If your business network combines Linux technology platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high dependability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration support offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
For large businesses, Progent can supplement internal IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless nearby extension of enterprise network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbox conformance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and specialists to help with a campus move or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world industry background, at the forefront of IT service, performing a wide variety of IT tasks for a large mix of businesses. Every Progent support professional shares a refined set of personal best practices that are incorporated into company-wide leading practices training that Progent teaches its support staff. This guarantees that you get not just expert technical skills, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world IT problems quickly.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or small service organizations who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each staff member to every customer. The discipline of detailing and archiving support records allows more efficient support and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and using enterprise data and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support to assist you to manage and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed under GIAC certification including evaluating infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's webinars offer small companies the cost savings, convenience, and versatility of web-based learning plus the proven training techniques of seasoned teachers who employ advanced collaboration software to simulate live, interactive classrooms. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Dynamics accounting and management information solutions including Microsoft Dynamics GP; plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Nagios and MRTG are powerful, Open Source monitoring utilities that run with Linux and can be used to monitor UNIX/Linux networks, MS Windows systems, or multi-platform networks where the Linux OS and MS Windows coexist. The Nagios monitor lets system support engineers to monitor system services including SMTP, HTTP, FTP, and PING. MRTG permits you to track the bandwidth in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration consultants can show you how to utilize both these programs to streamline and troubleshoot your system.
Even if your company has a minimal network support group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the latest system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers operating.
Progent provide organizations of any size world-class IT online or in-person consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent can help businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the common errors small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
Progent's support specialists in Apple OS X and Windows technology can help you combine Mac and Windows computers into cohesive networks with full sharing and collaboration functionality. Enabling efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide expert support to companies that rely on these platforms to maintain their strategic advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Progent's Microsoft-authorized consultants can help you rationalize the business justification for deploying SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Progent offers advanced online support to help organizations connect their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that combine physical resources as well as public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent delivers the services of Microsoft and Cisco-Premier IT support professionals to offer clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail infrastructure, security, availability, throughput, and system management.
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.