Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security experts can perform thorough penetration tests without the awareness of your organization's internal network support resources. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event history monitoring are correctly configured and actively monitored. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your present and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and end users. Progent has in-depth expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control network environments that span local offices, data centers, and cloud resources.
Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within office, hospitality, retail or other venues where IT management wants user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you set up and fine tune numerous key pieces of your Wi-Fi environment including access points, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite support to help you create and maintain a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud assets.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to upgrade from an older version of SCVMM or from another management system, and Progent can help you to enhance and repair your existing SCVMM ecosystem to make sure you get the highest possible business value.
Progent offers small organizations a pair of low-cost network security evaluation packages that provide, at a preset price, remotely administered scans of your security profile which are analyzed by expert information security specialists who interpret the results of the remote scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to attack.
Progent offers rapid online access to Cisco CCIE networking experts. Progent's CCIE engineers can connect to your environment via powerful remote support tools to deliver fast and economical analysis and repair of urgent network problems.
Progent's fault tolerant system experts offer non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice access, 24x7 Internet connection design, high-availability data center support, and other high-availability networking consulting to help your company design a 24x7 environment for mission-critical applications. Progent has the experience to develop economical, non-stop systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-location network with a fully redundant Internet connection and intelligent system load balancing.
Progent has two decades of experience helping small and mid-size companies to plan, implement, tune, administer, and debug computer networks that support telecommuters.
Progent's Microsoft-certified engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit PC desktop computing, design an affordable migration strategy that minimizes operational disruptions, and provide inexpensive, professional remote help to aid your organization to install 64-bit PC desktop software and application software on your existing hardware.
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Progent offers affordable online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Microsoft-certified engineers can provide advanced expertise in implementing, managing and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective remote consulting services based on industry best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Services offered by Progent include system design, installation and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized online training.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a more manageable and more secure Active Directory implementation. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and less downtime.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of vital devices.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to plan, deploy, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone help and remote direct network connection to troubleshoot and repair network problems quickly and economically. The breadth of IT experience represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to appropriate experts as required.
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed specifically for small organizations who require fast availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Colocation sites make it possible for companies to share enterprise-class facilities for housing network equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation program including choosing and moving to a colocation site, designing system topology, defining hardware, on-site and remote troubleshooting, establishing remote network administration, and education your support personnel.
Microsoft 365, previously branded Office 365, is Microsoft's extensive family of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of subscription plans targeted at customers ranging from students and households to global enterprises. Progent offers quick and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid solutions that transparently combine local and cloud-based resources.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
If your business has a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a broad range of security topics such as security management procedures, security architecture and strategies, connection management products and methodology, applications development security, business processes security, physical security, communications, network and web security, and workplace recovery preparedness. CISA and CISM define the core competencies and worldwide standards of performance that network security managers are expected to possess. These accreditations give IT management the assurance that those who have earned their CISA or CISSP certification have demonstrated the background and knowledge to offer world-class security support and consulting services.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size organizations to minimize system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to develop and validate a sensible business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to design, implement, and support resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location data centers.
This page contains the latest updates on security threats, patches, and leading practices. Call or email Progent if you need assistance securing your system against the latest cybersecurity threats.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Progent can assist you with any stage of Azure cloud integration such as requirements definition, prerequisites evaluation, system architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's work environment will make you a better professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to operate with, providing a state-of-the-art network and communications infrastructure, running specialized application utilities to enable the highest level of service, and by optimizing proven business structures for finding and maintaining customers.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite access to experts in system planning and deployment, software programming, database administration, and cybersecurity.
Progent's Cisco-Premier network management engineers can assist you to run Cisco's management tools alongside a variety of powerful third-party applications to create a complete network management strategy in order to keep your network running reliably, conserve expensive resources, guard your data, recover quickly from hardware failure or malicious assaults, and allow you to expand or reassign network resources intelligently and economically as your business grows.
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as one or more public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
The CISA credential is an important achievement that represents expertise in IS security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit process, information technology enforcement, network assets and architecture lifecycle, information technology support, protection of data resources, and disaster recovery preparedness.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent has little competition. Small businesses who utilize familiar independent consultants or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, secure, and efficient.
Progent's certified ISA Server consultants have extensive experience developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the rapid creation of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
Progent's Microsoft and Cisco authorized Consultants provide several service programs to help medium-size and large businesses create a cost-effective and successful in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the various high-quality Help Desk software packages available and decide what packages might be too expensive, miss critical capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed workers.
Progent offers economical remote access to engineers skilled in a broad range of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help your company to install, upgrade, or troubleshoot data backup systems for a range of topologies including local, edge to datacenter, cloud, or hybrid.