24x7 Computer Help Services
MOM Case Study
The Printer Works
Additional Topics of Interest
Remote Support Services Microsoft Windows 11 Evaluation
Engineers Windows 11 Upgrade
Progent's Windows 11 experts offer a range of services for Windows 11 including cloud and hybrid solutions, mobile management, at-home workforce connectivity, security and compliance, centralized deployment, and Help Desk Call Center support services.
Project Planning Engineers
Project Management Consulting
For advanced project management assistance, Progent can provide the services of senior information technology experts with years of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to leading practices to make sure strategic projects are completed on time and within budget.
Best Support and Setup Windows Server 2016 Hybrid
Computer Engineer Windows Server 2016 Hybrid Integration
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Ubuntu Linux Engineer
Engineer PCLinuxOS Linux
Progent's Linux support services offer small companies and developers help with administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise provides you with a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Exchange 2013 Configuration Onsite Technical Support
Microsoft Certified Exchange 2013 DAG Consulting
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
CISSP Certified Security Systems Engineer Consulting Services
CISSP Certified Cybersecurity Specialists
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can create efficient cybersecurity systems that protect a small office against modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources spread across a mix of physical datacenters and public and private clouds.
Emergency Cybersecurity Scan Engineer
Wireless Security Inventory Consulting
Progent has put together two ultra-affordable service bundles designed to allow small companies to receive an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your company firewall to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from an authorized computer inside your firewall to assess your exposure to internal attacks. Both security inventory packages are configured and executed from a secured external site.
Catalyst Switch VSS Network Consultants
Best Catalyst Switch EVN Setup and Support
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Technical Consultant SQL Server 2014 and Hyper-V
24 Hour SQL Server 2014 Virtual Machines Remote Consulting
Microsoft SQL Server 2014 includes significant improvements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services such as planning, deployment, management, remediation, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Palo Alto Networks PA-3000 Series Firewalls Security Firms
Palo Alto Networks PA-800 Series Firewalls Protection
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that spans your on-premises and cloud resources and protects all users anywhere with any endpoint device.
SQL Server 2017 Always On Availability Groups Consulting
SQL Server 2017 Migration Online Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can help you to design and implement an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Urgent Access to External Support Databases Small Business Network Consulting
Problem Escalation Through Teamwork Small Business IT Outsourcing Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional background, in the trenches of IT service, executing a wide variety of technical projects for an extensive array of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting team. This guarantees that you get not only expert technical capability, but also a support engineer with proven methods for using technical knowledge to resolve actual network problems rapidly.
Systems Consultant Cisco
24-Hour Network Setup Cisco Certified CCIE
Progent's Cisco-certified CCIE network infrastructure experts can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Microsoft Project Online Contract Programmer
Emergency Project Reports Design Firms
Progent's Microsoft engineers can provide in-depth support in implementing, operating and debugging all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of cost-effective remote consulting services following industry best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Services offered by Progent include system design, installation and migration, setting up safe collaboration among local and offsite users, network optimization, and specialized webinar training classes.
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Microsoft Office 2000 Consultant
Microsoft Office 2000 Computer Consulting Group
Progent’s IT outsourcing packages provide affordable computer support for small organizations. Whether it includes planning system architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, permitting IT service expenses to increase in a more linear and controlled manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Microsoft SQL Server Application Consulting
24/7 MS SQL Server Programming Firms
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to network users, reducing the complexity of designing, deploying, managing, and using enterprise data and database applications on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Web Parts Outsourced Programming
Best Web Site Programming Firm
If you want to update your corporate web site, build internal websites for purposes such as human resources or employee training, design a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.
Private Cloud Hosting for Virtual Data Centers Consultant Services
ProSight VM Hosting Professional
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Building to Building Wireless Example Application
School Wireless Case Study
Progent delivered a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution provided improved performance and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided protection against outside interference.
Microsoft Firewall Support Outsourcing
Microsoft Firewall Configuration
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Managed IT Services Consulting IT Consulting
ProSight Remote Managed IT Services Consulting
Progent's ProSight portfolio of managed services are intended to provide organizations who have small in-house network support staffs with affordable help from world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance expenses, automation of routine management tasks, continual adoption of new information technology, smooth transition from legacy systems to modern solutions, close fit between information technology with business goals, access to veteran IT experts, and freeing up management to concentrate on business instead of fast-evolving network technology.
Largest Catalyst 2960 Switch IT Consulting
Catalyst Switching Online Help
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of adding intelligence to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your IT network highly available to accommodate time-critical needs, expandable to support growth, secure enough to protect restricted information, and designed for differentiating and managing all traffic to optimize system operations. Progent's CCIE certified engineers can show you how to select and deploy Catalyst switches that make sense for your business. Also, Progent's CISSP certified security consultants can show you how to develop a comprehensive security policy and configure Cisco Catalyst switches so they help enforce your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Online Wireless Site Survey Support Outsourcing
Remote Online Wireless Site Survey Information Technology Consulting
Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
Support Services Citrix NetScaler
virtual application delivery Consultant
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the strategic value of your IT network; configure XenDesktop technology with your physical and virtual servers, user computers, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also train your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
Forefront Threat Management Gateway 2010 Remote Support
24 Hour Forefront TMG Firewall IT Consultant
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily administered web gateway that delivers a one-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can assist you to design and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Urgent Internet Carrier Selection Professionals
Metro Ethernet Consulting Services
Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Automated Desktop Monitoring Support and Integration
Desktop Monitoring Online Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the health of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt your business.
Specialists Sarbanes Oxley Compliance
Software Consultants Multi-site
For large businesses, Progent can supplement internal network support staffs by offering extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate network management. Progent’s enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site consultants and technicians to help with a site relocation or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Azure Resource Manager Consultancy
Award Winning Azure integration Services
Progent can help small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Training Professional Live Online PowerPoint
Engineer Online Microsoft Project Training
Progent's webinar training classes provide small companies the cost savings, simplicity, and flexibility of online seminars and the effective pedagogic techniques of seasoned teachers who employ advanced technology to reproduce live, participatory learning environments. Progent offers online training for popular desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Outlook: Dynamics accounting and analytics products such as Microsoft Dynamics GP; as well as other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Professional Cisco PIX to ASA upgrade
Cisco ASA 5500-X Firewall Remote Consulting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Network Architecture Technology Consulting
Microsoft Expert Network Service Enterprise Windows 2000
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and certified Cisco network consultants can provide a range of IT consulting services such as project management, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent�s Microsoft Certified consultants can help large enterprises design, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent�s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Best Practices IT Consulting Services
Microsoft Certified Company-wide Standards for Best Practices Tech Support
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, in the trenches of network service, performing a wide range of IT projects for an extensive mix of businesses. Every Progent consultant shares a refined collection of individual best practices that are combined into shared best practices training that Progent instills in its support team. This ensures that you get not just world-class technical capability, but also a consultant with field-tested approaches for applying computer knowledge to solve actual IT problems efficiently.
Top Rated Firepower Services Specialists
Cisco Firepower 9300 Series Firewalls IT Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Amazon EC2 migration Design Firm
Amazon EC2 mobility Integration Companies
Progent can provide cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Remote Support Services Windows Server 2012R2 Storage Spaces
Open Now Windows Server 2012 R2 Configuration Manager Onsite Technical Support
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Microsoft Expert Exchange Server 2016 Upgrade Engineer
Exchange Server 2016 Upgrade Planning Engineer
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Experts Support Services System Center 2012 Configuration Manager
SCCM 2012 Patch Management Computer Consultant
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
QTS/Herakles Data Center Technology Professional
QTS Sacramento Colocation Center Consultant Services
The QTS (formerly Herakles) Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your company is planning on moving your main or disaster recovery system to the Herakles data center, Progent offers a variety of affordable services such as colocation migration, system deployment and updates, network improvements, project management, virtualization configuration, offsite monitoring, automated system management, software development, disaster recovery/business continuity planning, security evaluation, and the use of Progent's Test Lab.
SMS Server 2003 Migration Troubleshooting
24x7x365 SMS Server Migration Network Consultants
Microsoft Systems Management Server provides added capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to advising you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system safe.
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