Dynamics GP 2010 software is a comprehensive business management solution that unifies information and operations across your company, interfaces easily with other solutions, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you set up and manage a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology by SentinelOne to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Progent can show you how to plan and execute an efficient migration to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN deployments efficiently based on best practices.
Progent offers the support of an accredited engineer with expertise deploying products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a network that provides the speed, reliability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Network monitoring ordinarily entails tracking a network's resource usage in order to uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's system support engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux consulting services provide small businesses and programmers help with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.
For corporations with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco system consultants offer a range of IT consulting services such as project planning, SOX compliance, site moves, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations plan, integrate and maintain major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going network help, maintenance, education, and security expertise.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing and service companies to manage complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite consulting that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
If you are an information technology consultant with technical support expertise, teaming with Progent and helping Progent's clients will enhance your abilities through collaboration with Progent's team of mutually supportive, world-class consultants. Progent's commitment to providing IT expertise and computer help to small businesses will offer you the opportunity to work in depth with decision makers and contribute tangibly to the growth of dynamic organizations. In addition, Our virtual office environment offers the most advanced technology for remote support and wireless connectivity to help you to come up with speedy fixes when you take on business-critical issues.
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact vital facets of IT including ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Exchange 2013.
Progent's Microsoft Premier professionals can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or updates and can provide local technicians to assist large companies with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis tools by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the complete threat lifecycle including protection, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces few competitors. Mid-size companies who work with trusted freelance consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent can assist you to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and allows you to create a backup ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user miscues, computer errors, malicious users, and external assaults such as ransomware. To find out more, see ProSight Data Protection Services 360 Backup services.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key applications by offering centralized, mixed-platform tracking of IT resources installed across local datacenters and private and public clouds. Progent's consulting group offers advanced online and onsite support to help businesses of any size to plan, implement, optimize, enhance and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent offers online guidance from NetDocuments consultants to assist your law firm to plan, deploy, administer, tune, or debug a document management system (DMS) environment powered by NetDocs.
With Catalyst switches for small and mid-size companies, Cisco allows organizations to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching product line allows you to enable features that make your network infrastructure highly robust to handle time-critical needs, scalable to facilitate growth, safe enough to protect restricted information, and capable of prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM certified security consultants can help you create a comprehensive protection policy and configure Cisco Catalyst switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent can help your IT team to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that combine on-premises resources along with one or more cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Cisco's security and offsite connection products for small organizations represent a complete line of manageable security solutions to help safeguard your local and remote information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your company goals.
Progent can help your business in all phases of your upgrade to Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support services to help businesses of all sizes to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
System Center OpsMgr 2012 Technology Consulting Services
Progent's Citrix-certified experts can help you to evaluate the potential strategic benefits of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and support and streamlining management tasks.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to expand with your changing business requirements. Progent's Cisco-Certified network consultants support Cisco's comprehensive line of hardware and software aimed at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
If you are an information technology consultant with technical support experience, joining Progent and assisting our customers will enhance your abilities through interaction with Progent's staff of motivated, high-output consultants. Progent's concentration on offering network expertise and technical help to small companies will give you the chance to work in depth with decision makers and add significantly to the growth of dynamic companies. In addition, Our virtual office network provides state-of-the-art tools for remote support and wireless connectivity to help you to deliver speedy solutions when you troubleshoot mission-critical problems.
Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and debug their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, finding devices that need important software patches, or resolving performance bottlenecks.
Progent's Windows 11 consulting experts can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce access, security and compliance, centralized deployment, and Help Desk services.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are designed especially for small organizations who require fast access to a Help Desk Service Center with expert phone support and effective escalation capability but who must work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Selection and Deployment.
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by offering continually improved spam and virus filtering, policy management, content filtering, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outbound email testing to let you repair your email environment and define and regulate corporate email policy.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Mac networking engineers can help you with a broad array of system foundation issues including system architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and fast wireless connectivity. For business networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, configuring, and maintaining a network architecture that is reliable, secure, productive and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide skilled professionals to support Cisco routers and switches.
Progent can help your business to plan and execute an efficient migration from a UNIX-based IT environment to a network based on Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your information and reduce business discontinuity by designing an effective transition plan that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, migration planning and validation, Microsoft Exchange migration services, data and application software transition, and server and media migration and economization.
Progent can help you in any and all facets of your upgrade to Exchange 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and troubleshooting support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements affect vital facets of IT including ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus filtering, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities plus outgoing email filtering to help you troubleshoot your e-mail system and specify and enforce corporate security policy.
Progent's qualified cybersecurity consultants can run security tests of company-wide security to validate your company's cybersecurity profile adherence to recognized industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand network-wide security reviews, and focused security assessments for critical areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security engineers can also run comprehensive information security assessments to validate your company's compliance with key international security standards such as HIPAA, NIST, and ISO 17799.
Our compensation model is built on contribution, so just like working as an independent contractor, your income is entirely driven by your work effort. Some Progent support staff stress quality of life and choose to consult at a more relaxed pace, utilizing our self-determined schedule to pursue personal pursuits like hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with relatives and acquaintances. Others use the opportunity to make big dollars via lots of work and long days. Progent fully supports either side of the spectrum plus everything in the middle.
Before Progent's MOM-based solution, system issues were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now anticipate network problems before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small business networks enterprise-class availability, security and productivity.
Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, expandability, and flexibility that improve output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online engineering, troubleshooting, and education services to assist you to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.
Cisco has developed a full array of routers that includes routers designed to provide the protection, bandwidth, and reliability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
GIAC was established in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the security services addressed under GIAC certification such as auditing infrastructure security mechanisms, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing you a wireless solution that has the coverage, speed, density, QoS, data protection, and hand-off ability your business needs. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and onsite survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
For mid-size businesses who need network support, Progent can deliver a variety of alternatives such as on-site service, remote support, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staffing, site relocation services, software development, and professional consulting. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers expert on-premises support for solving network issues quickly and affordably.
Progent's Microsoft certified experts offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical applications quickly and reliably to appropriate users, reduce product costs and adhere to licensing agreements by understanding usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has few competitors. Mid-size companies who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, secure, and productive.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by offering continually improved spam and virus blocking, policy administration, content filtering, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outgoing email filtering to let you repair your e-mail environment and define and regulate company email policy.
With virtual servers, companies are able to operate many virtual servers on a single actual server. Virtualization technology allows businesses to enjoy all the advantages of server isolation, but without the expense associated with buying extra server hardware. Virtualization is the critical technology behind private clouds, which offer important benefits such as reducing the costs of hardware, facilities, and administration while improving information protection, system availability, and disaster recovery. Other useful server management options include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you in all aspects of server consolidation and administration to allow your company to cut costs and conserve time.
Progent's CISM-certified security consultants can show you how to protect your Mac network through expert support offerings such as performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular goals of your corporate network.
Progent's certified consultants offer small and mid-size companies enterprise-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is the new name for the change management solution previously known as SMS Server. Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server such as full automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can help you use SMS or Configuration Manager effectively for automated OS and application software deployment, security patch administration, software metering, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.
Progent offers a selection of network support bundles for small organizations. These information technology outsourcing and server monitoring services are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT support software platform that monitors the availability, performance, and safety of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Progent provides national online help and troubleshooting services for companies who operate environments powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum return for your information technology dollar by preserving user productivity and shortening the time charged for network repair services. Sophisticated online access technology and experienced service specialists and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the most challenging system problems.
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide range of affordable remote consulting services to assist you to maintain your current Microsoft Word solution or help you to upgrade to a current version of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Word, integrating Word with other Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training customized for your special requirements.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management options available as economical services designed to assist you to detect and fix a most network issues before they get big enough to disrupt your business.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also help you design and implement a complete security plan that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing technical help, maintenance, education, and security expertise.