Progent can provide the temporary services of a seasoned Chief Information Officer who can offer a broad perspective to assist your company select and support IT technology appropriate for your current situation and that can serve as a firm basis for your future growth. Progent's part-time or temporary CIO consulting services provide financial advantages to organizations trying to maximize the benefits from their network investment but who are unable or unwilling to take on another executive-level manager to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in an ideal position to offer unbiased recommendations as well as advanced technical support for developing IT solutions that match the particular needs of your business.
Progent's wireless consultants can help small companies design, select, evaluate, install and support secure building-to-building wireless bridges that integrate transparently into your IT network while offering a level of protection that matches or excels wired connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity solutions that match your company requirements.
Progent's accredited cybersecurity consultants can run security evaluations of enterprise-wide security to validate your company's cybersecurity profile compliance with key international cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted security assessments for specific areas of cybersecurity like endpoints or cloud applications. Progent's qualified security experts can also conduct comprehensive security audits to validate your organization's compliance with key industry security standards such as FISMA, NIST, and ISO 17799.
Progent's service experts in Mac and Microsoft Windows technology can help you combine Mac and Windows systems into seamless networks with full sharing and workgroup support. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Mac and Windows products. Progent's background in Windows and Macintosh service makes it possible to offer world class assistance to companies that depend on these platforms to maintain their strategic edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.
Progent can assist you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a team of network experts located in the Tampa area, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover planning experts. Progent can also assist you to plan and execute a move to the Flexential data center by providing services such as planning system configuration, recommending hardware, system configuration and testing, troubleshooting, streamlining online network management, and training your network staff.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote consulting, troubleshooting, and education services to help you to design, implement, and maintain Windows Server 2008 R2 to add significant business value to your network.
Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact key facets of IT such as ease of administration, availability, compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management for Exchange 2013.
Progent's Cisco certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and robotics.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and affordably.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent include assessment of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and designing dependable BGP architectures.
Progent can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL SSRS, and IIS.
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can help you design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Cisco CCIE wireless network consultants offer online or on-premises integration and debugging support to assist you to design, configure, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected network traffic.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of economical remote consulting services to assist you to manage and troubleshoot your legacy Microsoft Office Word solution or help you to migrate to a newer release of Office Word. Services offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Word, interfacing Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training customized for individuals or groups.
Progent's Cisco wireless IP phone configuration experts offer remote and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and virus protection service program. Progent's expert e-mail protection consultants can show you how to develop an email defense strategy that includes antispam and anti-virus technologies and processes.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your business requires.
Progent can show you how to plan, deploy, manage, and repair an efficient Wi-Fi LAN infrastructure, select sensible hardware and software, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete wireless system security strategy that is well aligned with the security strategy for your entire corporate network.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows users.
Remote Technical Support SCOM 2012 Microsoft Azure Monitoring
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Progent offers the temporary services of a veteran Chief Information Officer to provide strategic direction to assist your company select and maintain network solutions appropriate for your current situation and that can be a firm foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial leverage to companies who want to optimize the benefits from their IT investment but who are unable or hesitant to add another high-level position to their head count. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in a unique situation to provide unbiased recommendations as well as advanced technical help for developing IT solutions that match the particular requirements of your business.
Progent's UNIX family consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The server cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and administration of clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include cluster verification, easier configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum structure, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the business benefits of failover clusters, design and implement a deployment, educate your IT personnel to manage your cluster environment, deliver continuing consulting and support services, and create and validate a business continuity procedure.
This page contains current updates on cybersecurity threats, fixes, and leading practices. Contact Progent if your organization needs assistance securing your network against the latest cybersecurity threats.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services encompassing your entire enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your single resource for technical help, maintenance, education, and cybersecurity consulting.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable customer interactions. Built-in Sales and Customer Service modules enable employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support data.
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco-certified experts can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's certified engineers can help you to evaluate Windows 7 to verify application compatibility and to check its performance and stability working with your applications. Progent's consultants can also help you to estimate the likely strategic benefits of adopting Windows 7. If Windows 7 fits your business strategy, Progent can assist your IT organization to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a an older version of Microsoft Windows.
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial products in the Dynamics GP family, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented approach you can purchase only the capability you currently need, with the ability to add users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software consulting engineers can help you install, customize and administer Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
The cluster feature set incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and administration of clusters that provide improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster Validation, easier setup and installation, unified cluster management, redesigned cluster architecture for increased uptime, hardened protection and quorum structure, elimination of failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of failover clusters, plan and execute a deployment, train your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and produce and test a workplace recovery plan.
Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a degree of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to detect and resolve a most network problems before they can disrupt productivity.
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of any size to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.