Progentís Wireless Site Survey makes it easy to design and implement a wireless LAN optimized for your facilities, offering you a WLAN that has the coverage, performance, capacity, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 helps protect business applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your company benefits from a highly functional and economical combination of protection, productivity, and speed.
Office 365 is Microsoft's extensive suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles intended for markets ranging from students and home offices to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that seamlessly integrate local and cloud products and services.
Progentís Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of servers and quicker ROI, more leveraged use of servers, streamlined operations, enhanced network uptime, and easier management. Common uses for virtual servers include resource consolidation, economical platforms for mission-critical legacy software based on obsolete operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
The Contact Center support model adopted by Progent gives small companies an dependable alternative to dependence on freelance consultants by offering extensive expertise shared by multiple support groups, optional round-the-clock access to urgent help, escalation capability to appropriate engineers for handling even the most intractable issues, service consistency and reliability, prompt follow through enforced by veteran service managers, a selection of easy-to-use techniques for initiating support tasks, and excellent progress visibility enabled by ticket updates and accessible through a web-based portal.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the product's original release. Progent can provide in-depth expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to design, validate, and carry out a cost-effective upgrade from a an outdated release to the current edition of Dynamics GP.
Progent's ProSight portfolio of managed IT services are geared to provide organizations who have small internal IT support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed services include predictable IT management costs, automation of routine management processes, ongoing adoption of the latest information technology, smooth migration from legacy technology to current solutions, close alignment of computer technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business instead of ever-changing network technology.
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any facet of IT security. Progent can create efficient security solutions that guard a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users sharing IT resources distributed over multiple physical sites and various clouds.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that information security managers are expected to master. CISM gives executive management the confidence that those who have qualified for their CISM certification possess the background and capability to provide effective security administration and support consulting.
Online Consulting SCOM 2012 Microsoft Azure Monitoring
Before Progentís MOM-based solution, system issues were handled reactively, after users complained about them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now address system issues before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class availability, security and performance.
Progentís Wireless Site Survey helps you to design and implement a wireless network customized for your environment, offering you a wireless solution that has the reception, performance, load-handling capability, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server 2011 calls for a network support expert with real-world background designing and building cohesive, comprehensive business technology environments. Progent's Small Business Server consultants have an average of more than 10 years of experience supporting computer networks built on Microsoft products. This experience ensures you success in deploying, administering, and repairing IT environments that include the Microsoft SBS Server package of servers and productivity software.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to upgrade from an older version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem so you realize the highest possible return on investment.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the business impact of your information system; integrate XenDesktop technology with your servers, end-user computers, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent can help small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent can help you to utilize Cisco's infrastructure products to build a solid foundation for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Progentís computer outsourcing support offerings for small businesses include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, fixing chronic integration problems, and creating a company-wide security plan. Progent can show you how to maximize network availability and throughput with zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers project management help for large-scale migrations and can assist with requirements definition, resource identification, BOM development, sourcing selection, procurement logistics, and complete documentation. Progentís IT outsourcing service also includes training for office productivity packages such as Office XP.
Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your new messaging environment, educate your IT team and end users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
SCOM 2012 Infrastructure Monitoring On-site Support
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce capital expense and administrative overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to help your small businesses to evaluate the benefits of Exchange Online, plan a network topology that fits your business needs and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Microsoft IT Consultants Microsoft System Center OpsMgr 2012 R2
Progent offers access to a senior consultant with extensive hands-on experience configuring, managing, and enhancing video conferencing platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support team, your Internet Service Provider, and your telepresence technology supplier to help your organization increase the business value of your video conferencing ecosystem.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Built-in Sales and Customer Service components allow employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service databases.
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier IT support professionals. With Progent's affordably priced network support packages, small and midsize businesses can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class reliability, security, and productivity.
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and wireless users irrespective of their location or device.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote access to NetDocuments experts who can assist your law firm to plan, deploy, administer, tune, or debug a document management system solution based on NetDocuments.
Progent provides expertise for security testing products such as Microsoft Baseline Security Analyzer for running a set of programmed network testing scans to uncover potential security gaps. Progent has broad knowledge of security analysis tools and can show you how to make sense of testing reports and respond appropriately. Progent can help you build protection into your company operations, configure auditing tools, plan and implement a protected network architecture, and recommend policies to optimize the safety of your IT system. Progent's security professionals are available to assist you to set up a firewall, implement secure remote connectivity to email and data, and install VPN. Progent's qualified security experts can also test the protection of web-based software and can run comprehensive security evaluations of company-wide security to determine your organization's compliance with key industry security standards including HIPAA, NIST, and ISO.
Progent's certified Windows Server 2003 consultants can provide computer help and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and maintenance offerings include network planning, installation, project management, in-person and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting support to help you to design, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and anticipated workloads.
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.