For smaller companies, network security and information assurance and regulatory compliance can be excessively complex to master but too risky to overlook. The world's largest enterprises have been hacked, and the leading cloud service providers have occasionally been taken down. It seems as though there's no place to run. Progent has made it affordable for smaller businesses to carry out vital IT security tasks successfully by providing the advantage of billable time to the nearest minute with no minimum charge for remote help. This means you have the help of a world-class computer consultant to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and robotics.
Progent's Mac networking engineers can help you with a broad range of system infrastructure issues including network architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including Voice over IP and fast wireless networking. For business networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to handle the challenge of planning, integrating, and supporting a network architecture that is reliable, safe, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Progent's ProSight Virtual hosting services provide small companies a variety of advantages such as lower capital costs, reductions in operational expense, improved executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent's compensation structure is built on revenue sharing, so just like being an independent contractor, your income is directly driven by your generated revenue. Certain Progent consultants stress lifestyle issues and elect to work at a more relaxed pace, using our self-determined calendar to follow individual pursuits like hiking, car racing, skiing, surfing, vacations, or spending private time with family and acquaintances. Others take advantage of the opportunity to make big bucks via lots of work and long days. Progent completely supports both sides of the spectrum and everything in the middle.
Progent offers the temporary assistance of a veteran CIO who can provide a broad perspective to assist you select and support network technology appropriate for your present needs and that can be a firm foundation for your growth. Progent's part-time or temporary CIO services provide financial advantages to organizations who want to optimize the impact of their network investment but who are without the budget or unwilling to take on another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique situation to provide objective recommendations as well as advanced technical help for building and maintaining IT systems that fit the particular requirements of your business.
Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key IT areas such as manageability, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Progent's data protection experts can assist you to design, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss caused by human miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning, and Call Center services.
If you need assistance writing, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent's expert team of program developers, relational database designers, and software project managers can help make sure you get the job completed on time and within budget. Progent's experienced software developers can provide affordable and efficient online help for projects as small as creating VBA macros for Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a team of IT experts based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also help you to plan and implement a migration to the Flexential data center with services such as designing system configuration, recommending hardware components, system setup and validation, debugging, streamlining remote network management, and educating your IT support team.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the heart of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to help businesses of all sizes to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by designing and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Progent's Citrix experts can assist your organization to evaluate the potential strategic value of the available editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and support and streamlining management processes.
Progent's Microsoft-certified engineers can assist you to automate desktop PC software update deployment by providing support for management platforms such as Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent can provide economical remote support from engineers skilled in a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent offers consulting support for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to install, enhance, or troubleshoot backup solutions for a variety of environments including on-premises, remote, cloud-based, or hybrid.
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Onsite Technical Support SCOM 2012 Application Monitoring
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and onsite site survey services for confirming, tuning, and troubleshooting an operational wireless network.
Progent's Power BI consultants can assist you to design, deploy, maintain, update or debug your Power BI solution. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can help you implement and administer an on-premises, cloud based, or hybrid environment to run Power BI.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize businesses a variety of cost-effective alternatives for backing up and restoring vital applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of availability and disaster recovery capability at a budget-friendly price.
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a broad range of products and technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities across the country and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, as well as the the assistance of CISA and CISM-qualified security consultants to assist with high-level security design and problem solving. Progent has delivered online troubleshooting to companies in all 50 states in the U.S.
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of software development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
For businesses that have a combination of Mac and Windows computers, there are two basic solutions for running Microsoft Windows-only software on a Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Windows-based computer to run Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist your organization to manage these products for running Microsoft Windows software on your Macs and can also help your company to assess and configure third-party products for Microsoft Windows platform simulation.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, install, manage and debug a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can implement efficient security systems that guard a small business against modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.
Microsoft Dynamics GP/Great Plains can help you expand and manage your business more efficiently by offering easy availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains offers major productivity benefits including its ability to expand the presence of your organization, manage your financials, computerize financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP business management system.
Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to assist your organization to plan, program, pilot test, deploy, manage, and debug applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your current Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers on-demand help to organizations looking for a fast solution to a specific problem associated with Office Excel and Progent also offers full project management support for upgrading or creating line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
If your organization does not require urgent remote help but you think you will need assistance with your information system soon, you can conserve time and money and ensure that the right IT skill will be available when you want it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to email@example.com.
Progent provides Microsoft Windows Cluster Server assistance to help your organization deploy zero-downtime clustered servers that can provide 24x7 operation. Windows cluster servers for zero-downtime networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By assisting you t create fault-tolerant clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your non-stop server clusters are set up to optimize the business value of your IT network.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants and system architects can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT staff and users. Progent offers expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network architect, programmer, project manager, deployment expert, and problem solver for small companies, new ventures, and global corporations.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent has a long background providing a full-spectrum of remote IT support and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in providing expert online network support and has provided IT solutions to organizations in all 50 states. Remote support saves travel expenses and resolves issues faster than on-premises service calls.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent offers online access to NetDocuments experts who can assist legal departments and law firms to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the state of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt your business.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, deploy, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response.