Additional Topics of Interest

Aten IP9001 Consulting Services
HP Lights-Out 100c Remote Management Card Consultancy

Remote server management cards give IT managers full control of a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

Microsoft Expert Remote Technical Support Windows Server 2012 R2 Server Manager
Support Outsourcing Windows Server 2012R2 Storage Spaces

Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management team, develop a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

Hybrid Office 365 integration Technology Consulting
Office 365 Portal Consulting Services

Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

Supplemental Call Center Integration Support
Shared Network Support Help Desk Integration

Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

Project Design Consultants
Consultant Project Management

For enterprise project management assistance, Progent offers access to veteran information technology professionals with years of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to make sure development or deployment projects are completed on time and within budget.

Microsoft Solutions Framework Project Methodology Technology Consulting Company
24/7/365 Developing Phase: Pilots Security Consulting Firms

When conducting consulting projects for corporate clients, Progent uses a phased approach driven by defined milestones in order to meet financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are recorded to make available a detailed description of IT services delivered and to assist in downstream system maintenance.

IT Consulting Automatic Fail-over
24/7 Specialists Automatic Failover

Progentís non-stop inter-site connectivity and 24x7 network infrastructure engineers can help small businesses create fault tolerant Interoffice connectivity through redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable non-stop interoffice networking.

System Center Operations Manager Professional
Microsoft Operations Manager Support and Integration

Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.

SCVMM 2012 PowerShell Technology Consulting Services
Technical Support Microsoft Virtual Machine Manager

Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment.