Progent's Cisco CCIE-certified wireless network experts offer remote or onsite configuration and debugging services to help you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and anticipated workloads.
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing IT support budgets to increase in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system foundation for your critical applications based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Progent offers affordable online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom webinar training for Office Access application development and DBA services.
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a single point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist your organization with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete line of products aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from a graphical Web interface.
Progent’s consultants can help you to design and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity and access management for both on-premises and cloud assets.
Progent's Data Center consultants can help you identify fault-tolerant data centers that match the specific needs of your business. High availability Internet Data Centers are especially appealing to small companies because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to design an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive backup for key platforms like SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Exchange Server 2010 for your business and can assist you to design and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick payback by increasing your productivity, lowering the expense of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's servers in a solution that delivers the maximum degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization techniques that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet security appliances to safeguard your IT resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt your business.
Progent's network engineers can assist you to streamline desktop change and update management by providing expertise with administration solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical updates, or resolving performance problems.
24/7 Technical Support SCOM 2012 Infrastructure Monitoring
Progent's Citrix-certified experts can help you to evaluate the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and support and streamlining management tasks.
Progent can provide the support of a certified consultant with expertise integrating technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help you to design, install, expand, or troubleshoot a telepresence environment that protects your current investment and maximizes the business value of your IT network. Progent also offers the expertise of infrastructure consultants who can help businesses of all sizes to build and maintain a network that delivers the speed, reliability, security, and scalability required to accommodate your telepresence solution.
Progent can help your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Progent’s consultants provide experience in multiple disciplines related to mobile connectivity such as network topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your business time and expense by using their wireless background to show you how to choose and integrate wireless connectivity solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless handhelds work more reliably.
Progent’s Microsoft-certified consultants offer small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your workers or customers to access, manage, share and manipulate relevant information, files, and applications and to communicate with one another. It enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve developed in a way that makes data convenient to locate, download and apply.
Progent can provide in-depth remote support for all major technical areas associated with small company IT systems and offers a variety of vital, on-demand support services such as a part-time CIO to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical initiatives like office relocations oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, security specialists to ensure data safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
Windows Server 2008 R2 features high levels of speed, protection, availability, scalability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network professionals can provide cost-effective remote engineering, troubleshooting, and education services to assist your company to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.
Microsoft Certified Operations Manager Migration Network Consultants
Progent provides national online technical support and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X clients a range of IT services including desktop support, migration to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or migrating to iCloud. Remote technical support provides maximum return for your IT dollar by preserving client productivity and limiting the time charged for computer repair services. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to solve most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM premier security specialists to help you with the toughest network problems.
Progent provides nationwide remote technical support and consulting services for businesses who run environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides optimum leverage for your information technology dollar by extending user efficiency and shortening the hours charged for computer repair services. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your IT issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM premier security specialists to assist with the most challenging network issues.
Progent's company culture will allow you to become a better consultant by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the top consulting experts for you to work with, offering an advanced system architecture, using custom application tools to deliver the maximum quality of support, and by optimizing our business structures for finding and retaining customers.
Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package offering advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire organization.
Microsoft System Center OpsMgr 2012 R2 Troubleshooting
Progent applies no service activation fee and requires no retainer for support services provided during normal business hours. Progent's small granularity does away with big invoices for quick solutions so you will not be tempted to allow simple problems to fester.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent can help your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing wireless uptime with fast failover, and hardening security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Medium-size companies who work with trusted freelance service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more reliable, secure, and efficient.
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery solution, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the benefits of adding intelligence into their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your IT network highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to guard confidential information, and designed for prioritizing and controlling traffic flows to optimize system performance. Progent's Cisco certified consultants can help you select and integrate Cisco switches appropriate for your business. Also, Progent's CISA certified security consultants can help you create a strategic protection policy and set up Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with years of background in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise clients follow best practices to ensure that development or deployment projects are completed on schedule and within budget.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support packages, small organizations can select a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class availability, protection, and performance.
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information.
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all looming issues can be resolved before they have a chance to impact productivity.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and faster ROI, more efficient use of physical computers, simplified operations, increased network availability, and easier management. Typical uses for virtual servers include hardware consolidation, economical hosts for line-of-business legacy software running on outdated operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist you with Apple iPhone integration and iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, secure, fast and aligned with your organization's business goals.
SCOM 2012 Microsoft Azure Monitoring Professionals