Remote server management cards give IT managers full control of a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management team, develop a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
For enterprise project management assistance, Progent offers access to veteran information technology professionals with years of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to make sure development or deployment projects are completed on time and within budget.
When conducting consulting projects for corporate clients, Progent uses a phased approach driven by defined milestones in order to meet financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are recorded to make available a detailed description of IT services delivered and to assist in downstream system maintenance.
Progentís non-stop inter-site connectivity and 24x7 network infrastructure engineers can help small businesses create fault tolerant Interoffice connectivity through redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable non-stop interoffice networking.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment.
Progentís IT outsourcing services provide economical network consulting for small businesses. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network service budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system architecture for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft Exchange Server Hosting Services provide an enterprise-class data center with redundant electrical and environmental control systems, round-the-clock site security and operations center, and failover connections to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtual machines for high uptime, smooth expandability, and fast recovery. Progent's services feature complete incorporation with your business network, access to mobile computing devices, continual monitoring of efficiency and security, spam protection, patch and revision management, Contact Center services, per-day data backup, and comprehensive messaging management support.
Email Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and virus protection service program. Progentís certified e-mail security consultants can show you how to devise an email defense strategy that incorporates antispam and antivirus services and policies.
Email Guard by Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and antivirus service program. Progentís expert email security consultants can help you devise an email security strategy that includes spam filtering and virus defense services and policies.
Progent offers two low-cost service bundles designed to allow small businesses to get an objective network security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from a secure computer within your company firewall to uncover your exposure to inside threats. Both security inventory services are configured and executed from a secured remote site.
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has few competitors. Small businesses who work with trusted independent service providers or who maintain internal support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and efficient.
Progent's management team includes seasoned professionals with decades of experience providing network consulting services, troubleshooting, and strategic information system planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent stands out by having put together a management staff that can provide customers with the best service value available anywhere.
System Center Operations Manager Remote Support Services
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other email infrastructure to lower hardware expense and administrative overhead. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that fits your functional requirements and budget, carry out an efficient move from your current Exchange system to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
For mid-size companies looking for IT consulting services, Progent offers a variety of options such as on-site service, on-line support, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation services, application development, and professional consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises help for solving technical issues quickly and affordably.
Progent's Juniper-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from outdated devices to current versions. Progent's Junos OS engineers can offer support for Juniper's premier network control software to help your business to streamline the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.
Progent offers advanced online support services to help companies connect their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine local resources as well as public clouds. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable online consulting services to assist you to manage your current Microsoft Office Word environment or help you to move to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Office Word, integrating Word with different Office apps such as Office Excel and Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and online training tailored for individuals or groups.
Progentís wireless consultants can help small organizations design, choose, evaluate, configure and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of security that matches or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and deploy the wireless connectivity solutions that align best your company requirements.
Our Experts Group offers consulting in important fields that include Macintosh integration and programs; Support for Linux, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and vertical application help; CIO, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, electronic business, EDI, and customer portal design and deployment; DBM support and performance help; Business intelligence consulting; and Telecommunications systems support.
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical services created to assist you to detect and resolve a most network problems before they get big enough to disrupt your business.
Server growth puts pressure on IT budgets and management resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more leveraged use of servers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual servers are resource consolidation, economical hosts for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's UNIX platform consulting services provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent can give your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient single source to help you build and manage a secure and robust mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's Computer Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Top SCOM 2012 Microsoft Azure Monitoring Information Technology Consulting
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security services addressed within GIAC accreditation such as auditing network vulnerability, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem so you get maximum business value.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your growing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive line of hardware and software targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Windows Hyper-V 2016 utilizes key technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and execute a smooth migration plan, educate your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent has more than a decade of experience deploying, and supporting the core components that make up System Center and can assist your organization to design, install, manage, and fix your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the latest version of System Center from an earlier release or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Lync 2013, now called Skype for Business, allows organizations of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT team and end users. Progent has expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progentís Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common spot for your employees or customers to access, manage, distribute and interact with useful information, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge theyíve developed in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Windows Server Essentials is an affordable, versatile OS that allows small organizations to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes on-premises and virtualized cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management support to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers continuing consulting, troubleshooting, and training.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has few competitors. Medium-size businesses who utilize trusted independent consultants or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of the time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration solution.
important characteristics of Dynamics GP accounting include a modular structure that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting capabilities that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to process information from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing SCOM environments and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications consultants offer online and on-premises support to assist you to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.
The CISA accreditation is a globally recognized achievement that represents expertise in information system security audit and control. Certified by ANSI, the CISA credential has consultants pass an extensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit professional trained to assist companies in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology support, protection of information assets, and disaster recovery preparedness.