24x7 Network Support Expertise
System Center Operations Manager (SCOM 2012) Outsourcing
for Small and Midsize Company Computer Networks
Additional Topics of Interest
24 Hour Technical Support Services Symantec Firewall
Symantec Security Network Security Testing
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also help you design and execute a complete security plan that can include firewall/VPN appliances and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network help, maintenance, education, and security consulting.
Biggest Online Consulting Windows Server 2019 Hyper-V
Microsoft Windows Server 2019 Remote Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Windows Server 2000 Migration Consultant
Windows 2000 Server Specialist
Progent's Microsoft-certified Windows Server 2000 experts can provide network help and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include network design, deployment, documentation, local and remote support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
802.11ac Wi-Fi Network Consultants
Top Cisco Certified Experts WiFi 6/6E Troubleshooting Consultants
Progent can show you how to design, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend appropriate products, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you create a complete 802.11ac wireless system security strategy that is well aligned with the security plan for your entire business network.
SQL Server Cluster Specialist
Windows 2003 Cluster Computer Consultant
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience helping small organizations to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and non-disruptive maintenance. Progent's business continuity consultants can assist your company to develop and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery specialists can help you to design, implement, and manage fault-tolerant technologies including non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Urgent Solaris to Windows Migration Consultants
Sun Solaris Migration Consultant
Progent can help your business to design and execute an efficient transition from a Sun Solaris-powered IT system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your data and reduce productivity discontinuity by developing an effective transition plan that protects your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, information and application transition, and processor and mass storage transition and consolidation.
Extended Service Desk Economics Technical Support Services
Remote Technical Support Supplemental Service Desk Cost Savings
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to save money, enhance productivity, and respond immediately to fast-changing business conditions.
Desktop Update Automation Technology Consulting
SCCM Outsourcing Technology
Progent's network consultants can help your company to streamline desktop change and update deployment by providing expertise with administration tools like Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
IT Services Jabber and Office 365
Remote Technical Support Jabber File Transfer
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of any size to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers in-depth support for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.
At Home Employees Infrastructure Online Troubleshooting
Teleworker Infrastructure Consulting Services
Progent can help small and medium-size businesses to design, configure and troubleshoot the network infrastructure needed to support work-from-home employees.
After Hours Microsoft Exchange Network Consultants
Technical Support Services Exchange Server 2003 Upgrade
Progent's Microsoft Certified engineers offer world-class support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can provide onsite technicians to help enterprises with deployments of Exchange Server in the or any region covered by Progent's consultants.
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Microsoft Windows 2008 Cluster Server IT Consultants
Microsoft Windows Failover Cluster Computer Engineer
The clustering technology built into the high-end editions of Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and management of clusters that offer greater levels of network availability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, easier setup and installation, unified cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum models, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help you evaluate the advantages of failover clusters, design and implement an installation, educate your network support staff to manage your cluster environment, provide continuing consulting and support services, and create and test a workplace recovery plan.
Small Business WAP150 Configuration
Small Business APs Online Support Services
Cisco's Small Business family of APs are Linux-based units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite configuration and debugging support to assist your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture.
Top Ranked WiFi Site Surveys Information Technology Consulting Companies
Consulting Firm Ransomware Hotline
Progent's IT outsourcing support offerings for small businesses feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving stubborn IT issues, and producing a comprehensive security plan. Progent can show you how to maximize network availability and performance with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also offers special project assistance for major upgrades and can assist with requirements definition, resource identification, bill of materials production, sourcing qualification, procurement logistics, and professional documentation. Progent's computer outsourcing service also includes training for office productivity packages such as Microsoft Office XP.
Ubiquiti UniFi AP Specialists
Ubiquiti's UniFi U6 WiFi access points Consultancy
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can help your organization to assess the benefits of Ubiquiti's UniFi technology for your business and help you to design, deploy, manage, and troubleshoot your UniFi solution.
System Center MOM Professionals
Comprehensive Event Management Specialists
Even if your business has a minimal network support staff and a limited technology budget, your information network can still feature the same high availability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and hardware up and running.
MFA and Single Sign-on (SSO) Engineer
Urgent Two-factor Authentication Integration
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices.
Palo Alto Networks Firewalls Firewall Configuration
Palo Alto Networks PA-3400 Series Firewalls Security Services
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that extends across your data center and cloud-based resources and guards any user at any location with any endpoint device.
Technical Consultant Duo Two-factor Authentication
Identity Authentication Network Engineer
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
MSP360 Backup Online Help
Network Consultant MSP360 Managed Backup
Progent's data protection experts can help your company to design, implement and debug a backup solution based on MSP360 software. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, system errors, ill-intentioned insiders, and external assaults such as ransomware. To find out more, see ProSight DPS 360 Backup services.
Remote Network Monitoring IT Consultants
Remote Support Services System Center Operations Manager
Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of any size can get a degree of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as low-cost services designed to help your company to identify and fix a most IT network problems before they can disrupt productivity.
Exchange 2000 Migration Consulting
Expert Microsoft Certified Exchange Server 2000 Technical Support Services
Progent is one of the most qualified IT support companies for designing email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses receive all the advantages of Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Microsoft Certified Expert SQL Server 2008 Migration
SQL Server 2008 Migration Consultants
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Solaris with Windows Consultants
UNIX, Windows Technology Professional
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-premier security specialists can assist your whole organization in a broad range of security areas including security management procedures, security architecture and strategies, access management products and methodology, software development security, operations security, physical security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the core competencies and international standards of knowledge that network security professionals are expected to master. These accreditations offer executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver effective security support and engineering help.
Small Office Information Technology Consulting
Cisco and Microsoft Computer Support Consultants Small Offices
Progent delivers the help of Microsoft and Cisco-Certified network support experts to show clients affordable alternatives to help organizations maximize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's network engineers can assist you to improve your information system's e-mail architecture, security, availability, throughput, and network administration.
Microsoft Experts System Center 2016 Troubleshooting Computer Consulting
System Center 2016 Amazon AWS Integration Computer Consulting
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Open Now Network Consulting Mac Security Audits
Macintosh Virus Recovery Consultant
Progent's certified security staff can help you secure your Apple Mac environment through expert services such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular objectives of your corporate information system.
Exchange Computer Network Support Group
Microsoft Exchange 2010 Consultant
Progent's Microsoft-certified consultants average more than a decade of background delivering unified communications support for customers that range from small offices to large enterprises. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, configure high availability email environments, and implement remote and wireless email access. Progent's Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides integration help for Windows 10 and Windows 11 clients using Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Computer Engineer Operations Manager
Monitoring and Reporting Computer Engineer
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a degree of protection that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as economical services designed to help you to detect and resolve a an array of IT network problems before they get big enough to hurt your business.
On-site and Remote Support Branch Office
Internet Data Center Remote Troubleshooting
For large businesses, Progent can supplement in-house IT groups by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a transparent local extension of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level service for multiple location office environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a campus move or branch move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
CRISC Certified Specialist
MS Certified CRISC Certified Cybersecurity Remote Support Services
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT system disaster. Progent can help you create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide range of infrastructure technologies and processes.
Fedora Linux Help and Support
Redhat Linux Specialist
Progent's Linux consulting services offer small and mid-size businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Egregor ransomware recovery Engineers
LockBit ransomware recovery Professionals
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Support and Help Project Management
MS Certified Remote Branch Office Software Consultants
For large businesses, Progent can supplement in-house IT staffs by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices, Progent can perform as a transparent local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2003. Progent can provide on-site consultants and specialists to assist with a campus relocation or office move, or a network architect to help with setting up or using an Internet Data Center or co-location site.
Top Ranked Integration Specialist Mid-sized Business
Mid-sized Business Engineers
Progent provides network support for mid-size businesses who have 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and service delivery practices of major outside service organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information system whose advanced technology and sophistication are often comparable to the networks of far larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the network maintenance costs of a small-medium business while providing the mid-size organization with enterprise-level service from certified, IT experts with background in a wide range of midsized business network solutions. If your medium size company or small business is looking for the quality of network support needed for a mid-size organization without budgeting enterprise prices, you need Progent.
Windows Server 2012 R2 Private Cloud Professional
Microsoft Expert Windows Server 2012R2 Configuration Manager Support and Integration
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
24/7/365 Microsoft Experts SCCM 2016 IT Consultant
System Center 2016 Azure Integration On-site Support
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
WatchGuard Firebox M-Series Firewall Consulting
Protect WatchGuard Firebox Firewall
Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Microsoft Exchange 2016 Upgrade Network Consulting
24/7/365 Microsoft Exchange 2016 Upgrade Planning Outsourcing
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Top Ranked Small Business Small Business IT Outsourcing Firms
Small Business Software Consultant
Progent offers businesses of any size world-class IT remote or onsite consulting for information systems powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Offsite Workers Endpoint Security Consultant
Online Help Work at Home Endpoint Security
Progent can help small and mid-size companies to set up security protection solutions and provide mitigation services needed to support remote workers.
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