VMware's NSX virtual network technology enables you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate SLAs and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-platform environments in which the Linux OS and Microsoft Windows coexist. Nagios lets network managers to track system services such as SMTP, HTTP, FTP, and NNTP. MRTG lets you graph the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring engineers can help you use both these tools to tune and troubleshoot your system.
Progent can provide cost-effective remote support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of vital assets.
Colocation data centers allow businesses to share world-class data centers for housing network hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program such as selecting and moving to a colocation site, creating network architecture, defining hardware, on-premises and on-line troubleshooting, setting up remote network management, and training your IT staff.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by each staff member to each client. The discipline of detailing and archiving service activity results in more efficient service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Disaster Recovery/Business Continuity consultants have extensive experience assisting small and mid-size businesses to reduce system downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help your company to develop and validate an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can help you to design, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security strategy, streamline network management, assist with application development, and build and validate a DR/BC plan.
If you have a small business information system with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on an individual freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing network consulting help when you require it, offering advanced expertise for critical applications, offering value-added support such as 24x7 network monitoring, and charging only for services you use, Progent offers you an affordable way for maximizing the business value of your small office network. Progent is the smart way for small businesses to create and maintain a reliable and safe information network and to have fast access to the experienced support typically available only to businesses who are able to afford a sizeable internal IT organization.
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall solutions. Progent can also help you create and execute a complete security strategy that can include firewall and VPN appliances and utilities, managed security and virus defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your single source for on-going network support, administration, education, and security expertise.
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory environment. Both options also provide the long-term advantages of advanced remote network monitoring and management technology. These advantages can include simpler management, improved compliance with government and industry security regulations, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging, presence, web conferencing with application sharing, as well as IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and network architects can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a network consultant with hands-on background designing and building seamless, comprehensive business network environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience supporting computer systems founded on Microsoft products. This expertise assures you results in installing, managing, and troubleshooting network environments that incorporate the Microsoft SBS Server package of servers and applications.
Progent offers access to a senior specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network support group, your ISP, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing solution.
Progent can assist organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM environment to make sure you realize the highest possible business value.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to network users, reducing the complexity of creating, deploying, administering, and accessing enterprise information and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Before Progent's MOM-based solution, system issues were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to address network troubles before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class service continuity, safety and productivity.
Progent's certified Windows Server 2003 engineers can provide computer help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support offerings include system design, installation, project management, in-person and off-site network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent can provide affordable remote and on-premises consulting to assist companies of any size to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Certified IT support experts. With Progent's economically priced IT service programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small company networks world-class reliability, protection, and productivity.
Progent's certified SQL Server 2019 consultants can help you to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or onsite contact with experts in solution planning and deployment, application development, database administration, and cybersecurity.
Progent offers affordable online access to an Oracle MySQL RDBMS administrator or software programmer and can help businesses of all sizes to configure and maintain MySQL in a dependable IT infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an older release of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you get the highest possible business value.
Microsoft Windows SUS enables network managers to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent has two decades of experience helping small and medium-size businesses to design, implement, tune, administer, and troubleshoot IT networks that support teleworkers.
Progent's certified SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design security into your business practices.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Cisco's security and remote connection technology for small businesses represent a comprehensive line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align most closely with your business goals.
Progent's certified security consultants can perform NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly set up and effective.
Apple Certified Desktop Technician (ACDT) Small Business Network Consulting Company Help CompTIA Security+
Progent provides clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support professionals have accredited testing plus broad practical field experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials such as the CCIE brings priority for substantially better vendor help than is available to non-certified consultants, allowing Progent to deliver customers a higher class of computer support. In addition, major certifications such as CISSP or ISSEP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by using the services of accredited industry professionals.
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Progent's certified failover clustering experts can help businesses to evaluate the advantages of adopting Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Cisco's Small Business family of wireless access points are Linux-powered units designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite integration and troubleshooting services to help your organization to design, implement, update, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or topology.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Progent's non-stop inter-site connectivity and fault tolerant system connection engineers can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.
Progent can provide expert online consulting services to help companies integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine local resources along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over two decades of background providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, including touch screen interface and signature tile user interface, provide a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and make sure you gain significant competitive value from the operating system's many technical enhancements.
Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a wide array of products and technologies and can provide that assistance remotely nationwide or in person in select cities throughout the United States and anywhere in California. Progent provides online support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure specialists for complex network issues, as well as the the support of CISA and CISM-qualified security engineers to assist with complex security planning and troubleshooting. Progent has delivered online network support to companies in all 50 states in the United States.