Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's network engineers can assist your company to streamline desktop update and patch deployment by delivering expertise with management platforms such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft ISA Server 2006 consultants can help you plan, cost-justify, pilot, implement, customize and support the any edition of ISA Server on your information system.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
For small and midsize organizations, network security and compliance can be excessively complex to stay ahead of yet too risky to overlook. The largest largest enterprises have been breached, and the top cloud services have on occasion been taken down. It seems as though there's nowhere to hide. Progent makes it affordable for smaller organizations to carry out critical IT security tasks successfully by offering the benefit of billed time to the nearest minute with no minimum billing for remote support. You have access to a seasoned information consultant to provide just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security plan.
Configuration Manager automates software deployment and updating, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Progent's certified security consultants can run NodeZero-based penetration tests to verify your security defense systems and policies are properly configured and effective.
Progent's Citrix-certified consultants can assist you to assess the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and operations and simplifying administrative processes.
Progent has a long background delivering a full-spectrum of online IT support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing expert online IT support and has delivered network support to organizations in every state. Online support saves travel expenses and solves issues more quickly than onsite service calls.
Progent's Cisco Catalyst 802.11ax Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small and mid-size organizations to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT design, data backup and restore systems, and non-disruptive maintenance. Progent's business continuity consultants can help your company to plan and test an efficient business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent offers affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on time and on budget.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent has little competition. Medium-size companies who work with trusted freelance service providers or who employ internal support staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Microsoft CRM helps mid-market businesses nurture profitable customer relationships. Integrated Sales and Customer Service components allow in-house staff to share information to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet FortiGate firewalls to protect all your digital resources at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, network appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Progent's Network Call Center Outsourcing Services for PC desktop support are designed especially for small organizations who need fast access to a Help Desk Call Center with professional telephone support and full escalation options but who have to work within a modest network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Selection and Deployment.
Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that utilize physical IT assets along with one or more public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's ability to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup/recovery system that reduces your exposure to a ransomware attack and meets your business needs.
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to help your business to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
For small organizations interested in Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Progent's SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate operations.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, hospitality, retail or other venues where management requires user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize many key pieces of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide online and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent's Microsoft-expert consultants can assist your organization to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, plan an affordable upgrade strategy that minimizes operational disruptions, and deliver economical, professional remote help to assist your organization to configure 64-bit software and applications on your current computers.
Progent's Juniper Networks-certified network engineer can help your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network control software to help you to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a combination of Juniper's software platforms.
For custom program creation, Progent can provide programming experts to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
For businesses that have a mix of Mac and Windows computers, there are two popular solutions for running Microsoft Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Microsoft Windows-powered computer to use Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you can use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your organization to manage these solutions for running Microsoft Windows programs on your Apple Macs and can also help your company to evaluate and install other products for Windows platform simulation.
Progent's Cisco CCIE wireless network consultants offer online or on-premises integration and debugging services to assist you to design, configure, update, optimize, manage and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless access points to work with your unique workplace design, construction, and expected workloads.
Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, troubleshooting, and training services to help you to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial business value to your information system.
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's expert engineers can show you how to enhance your network's e-mail infrastructure, protection, reliability, performance, and network administration.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET apps rapidly and at low cost.
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and information. SharePoint Server offers a central location for your workers or customers to connect to, manage, distribute and manipulate useful data, files, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower TCO of servers and faster ROI, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of software development or evaluation environments from production systems.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to be your go-to source for technical support, maintenance, training, and security consulting.
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist companies of all sizes to plan, implement, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Stealth intrusion checking is an important component of any overall IT system security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your company's in-house network support staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident alerts and event history monitoring are correctly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest versions of ransomware.
Microsoft Certified Access Developer Firm SSRS Engineer
Progent can provide online and onsite consulting to assist you with any aspect of business intelligence reporting ranging from debugging or enhancing reports to designing and implementing a comprehensive BI solution. Progent's BI experts can assist you to support your current reporting environment, help you to migrate databases and applications from a legacy reporting product to a modern one, and deliver custom online mentoring to meet your individual needs. Progent's management reporting professionals offer expertise in the leading business analytics reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud-based assets and guards all users anywhere with any device.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently connecting people, groups and data. SharePoint Server offers a common spot for your employees or customers to access, organize, share and manipulate useful information, files, and applications and to interact with one another. SharePoint allows faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data they've created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help you to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and expert consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include network planning, installation, project management, in-person and off-site network support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional experience, at the front lines of network service, executing a broad range of technical projects for an extensive array of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This means that you get not just expert IT capability, but also a support engineer with field-tested methods for applying computer knowledge to resolve real-world network problems efficiently.