24x7 Network Support Services
Microsoft System Center Operations Manager for Organizations of Any Size
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Firepower Services Technical Consultant
Emergency ASA and PIX Firewalls Troubleshooting
Progent’s experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
24x7x365 Dynamics GP eConnect Consultant
24 Hour Dynamics GP eConnect Consultants
Progent's expert solution designers and software developers can help your company to create customizations to Microsoft GP that support the unique requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also provide help with a variety of development technologies that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Immediate Wave 2 Wi-Fi controller Support
8540 wireless controller Remote Support Services
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing wireless availability with fast failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Windows Server 2012R2 Multitenancy Online Support
Windows Server 2012 R2 upgrade Professional
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, create a corporate-wide security plan, streamline IT administration, help with application development, and generate and validate a DR/BC plan.
Remote Support Services SBS 2011
On-site Technical Support Small Business Server Premium Add-on
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a powerful but manageable IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network consultant with real-world background designing and building seamless, end-to-end business network environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of background supporting business networks built on Microsoft platforms. This background assures you success in installing, administering, and repairing IT environments that incorporate the SBS Server suite of servers and productivity software.
Unified Communications Manager Express Onsite Technical Support
IM and Presence Service Setup and Support
Cisco Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the foundation of Cisco's collaboration platform. Unified CM and Cisco Unified CM Express offer a modern IP-PBX by integrating closely with unified messaging applications like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to help businesses of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent's consultants can assist with any aspect of CUCM setup and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.
Online Support Exchange 2007 Edge Server
Exchange 2007 Server Professional
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
SCCM 2007 Patch Management Computer Consultants
Network Engineer SCCM 2007
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking licensing, and reporting resource usage profiles so you can make smart buying choices. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.
Remote Employees IP Voice Support Outsourcing
24x7x365 Remote Workforce VoIP Computer Consultant
Progent can assist small and mid-size companies to configure VoIP solutions to give their teleworkers the advantage of seamless extensions of the company phone infrastructure.
Windows 7 Migration System Consultant
Windows 7 Consulting Services
Progent's Microsoft certified engineers can assist you to assess
Small Business WAPs Online Consulting
Immediate Cisco Certified Small Business WAP121 IT Services
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
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Cisco RADIUS Security Consulting
Remote Access Online Technical Support
Cisco's security and remote access technology for small to mid-size businesses offer a full range of easy-to-administer security hardware and software to help you safeguard your entire information system. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business objectives.
Consultant application Testing Lab
PXE evaluation Lab Consultant Services
Progent's Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.
SQL Server Replication Consultant Services
MS SQL Consultants
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to information workers, reducing the difficulty of designing, integrating, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in planning and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Microsoft SQL Server 2008 Troubleshooting
Microsoft SQL Server Computer Consultant
Progent’s Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Top Quality Comprehensive Event Management Computer Engineer
Troubleshooting Remote Monitoring and Reporting
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Symantec VelociRaptor Cybersecurity Firms
Symantec Raptor Security Team
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can include firewall and VPN appliances and software, managed security and network defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing technical help, maintenance, training, and security consulting.
Online Troubleshooting SQL Server 2016 Stretch Database
SQL Server 2016 AlwaysOn Availability Groups IT Consulting
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Services Outsourcing Network Help
Small Business IT Outsourcing Consulting Services
Progent is organized deliver comprehensive remote consulting for all major technical areas common to small business information systems and offers a variety of strategic, as-needed support services including a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management help for critical projects such as site moves oroperating system upgrades, Cisco-certified experts for designing fast and reliable infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical application programs.
24x7 SharePoint Server farm Design Technology Consulting
Consulting Services SharePoint Online Migration
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Urgent Remote Support Microsoft Exchange
Exchange Server 2003 Information Technology Consulting
Progent's certified engineers provide technical support and IT consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.
Windows Server 2019 Storage Replica On-site Technical Support
Windows Server 2019 Storage Replica Technology Consulting Services
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Windows and Solaris Professionals
Windows and Solaris Online Technical Support
Progent can assist you to design and implement an efficient migration from a UNIX-based IT system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your data and minimize business disruption by designing an efficient migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration support, information and application software porting, and processor and storage transition and consolidation.
Microsoft and Apple Mac Desktop Computer Consulting Companies
Assessment Microsoft and Apple Mac Desktop
Progent can deliver a variety of affordable online and on-premises consulting services to assist your business to install, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Collaboration Engineer
Unified CM and Exchange Information Technology Consulting
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly online and onsite support to help organizations of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum business value. Progent's consultants can help with any aspect of Unified CM setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
24/7 PIX Firewall Upgrade IT Consulting
Cisco PIX Migration Support and Help
Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you determine if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
ASA 5550 Firewall Engineer
Cisco VPN and Firewall Online Technical Support
Progent's CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
CRISC Network Security Auditor
Consulting CRISC Certified Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Remote Troubleshooting Dynamics GP/Great Plains
On-site Technical Support Microsoft Dynamics GP ERP
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the option to add clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP consulting experts can show you how to deploy, configure and manage the latest release of Dynamics GP or migrate smoothly from an older version.
Macintosh OS X Support Services
Apple OS X Tiger Specialists
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud services. For business environments built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, safe, efficient and aligned with your company's business goals.
Microsoft Mac and Linux Desktop Migration Company
Microsoft Desktop Migration Consultants
Progent can provide a variety of low-cost remote and onsite consulting services to assist your business to configure, administer, and debug desktops and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
CIO Computer Consulting
Part-Time CIO Consultants
Progent offers the temporary services of a seasoned CIO to offer a broad perspective to help your company pick and support network technology appropriate for your current situation and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services offer economic advantages to companies trying to maximize the benefits from their network expenditures but who are without the budget or unwilling to take on one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of consultants certified to maintain all major OS platforms and networking technologies plus a wide range and business applications, Progent is in a unique situation to offer unbiased recommendations along with advanced technical support for creating information solutions that match the special needs of your business.
VMware Hy7brid Cloud Consult
VMware vSphere Integration Computer Consultant
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.
On-site Support Online Troubleshooting
Support and Integration Onsite Support
For mid-size businesses looking for IT consulting services, Progent offers an array of options including local service, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, site relocation services, application development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional onsite support for solving technical problems quickly and economically.
Consultant Services Dynamics GP/Great Plains
Dynamics GP/Great Plains IT Consultant
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to install and configure, and with its segmented approach you can license only the functions you currently need, with the ability to expand users and enlarge capabilities when necessary. Progent’s Dynamics GP Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP.
Support Windows Server 2012 R2 Virtual Fibre Channel
Consulting Services Windows Server 2012 R2 Private Cloud
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, create an enterprise-wide security plan, streamline IT management, help with creating applications, and build and test a DR/BC plan.
MSF Design Firm
Stabilizing Phase: Design Tuning Tech Consulting
When conducting consulting projects for corporate customers, Progent uses a phased methodology based on defined milestones in order to achieve financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are recorded to provide a detailed summary of technical services delivered and to assist in downstream network support.
wireless IP phone configuration On-site Support
wireless IP phone integration Remote Troubleshooting
Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
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