Progent offers affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional consulting to assist you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.
Cisco's Small Business series of wireless access points are Linux-based units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and troubleshooting services to help your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
Progent's Cisco CCIE-certified wireless network consultants offer online or on-premises configuration and debugging support to help your organization to plan, implement, update, tune, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated workloads.
Progentís Microsoft certified experts provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to specified users, reduce software costs and stay compliant by understanding usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.
Even if your company has a minimal computer services group and a modest technology budget, your information network can still feature the same high availability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent's certified wireless experts can assist your organization to assess the benefits of adopting Cisco Wi-Fi controllers to manage wireless networks of any scale. Progent can help you to maintain and debug your existing Wi-Fi environment or help you plan and implement an efficient transition from outdated wireless controllers to current models.
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products included with Small Business Server 2011 requires a computer support expert with real-world experience planning and building seamless, end-to-end business network environments. Progent's SBS Server consultants have an average of over 10 years of background integrating business networks based on Microsoft platforms. This expertise ensures you success in deploying, administering, and maintaining network solutions that include the Small Business Server package of servers and applications.
Progent's certified Office Word and Office 365 Word consultants offer a wide selection of economical online consulting services to help your organization to manage your current Microsoft Word environment or help you to move to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility issues between different versions of Office Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training sessions tailored for your special requirements.
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to plan, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure test labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, network protection services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to iCloud. For business networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Medium-size companies can get all the benefits of Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier Certified network support professionals. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing package based on Operations Manager with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For companies with mission-critical environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company networks world-class reliability, security and productivity.
Progent is among the most qualified network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent offers access to the affordable support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution meets your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth use, vendor and plan analysis and selection, network provisioning, and managing a seamless switchover to a different carrier and/or service plan. Network provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading dependable BGP architectures.
Colocation sites allow businesses to share enterprise-class facilities for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation program such as selecting and migrating to a colo site, creating system topology, defining required equipment, on-premises and on-line troubleshooting, establishing online system administration, and training your support personnel.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified mechanism for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, design processes for building and installing VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.
Citrix offers a comprehensive family of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and help you design, validate, deploy, troubleshoot, and maintain Citrix solutions.
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a previous version of System Center, or debug your System Center solution.
System Center Management Packs Computer Consulting
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance issues.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with designing, installing, administering and supporting sophisticated information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Microsoft Windows SUS allows network managers to deploy and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Progent offers access to the cost-effective services of remote Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Progent's management team consists of industry professionals with decades of experience delivering network consulting, technical support, and long-term information system planning to organizations ranging in size from startups to global enterprises. Great support calls for great personnel, and Progent stands out by having put together a management staff that can provide businesses with the top service value in the industry.
Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain minimal in-house IT administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed services include predictable network maintenance costs, smart automation of common management processes, ongoing absorption of the latest information technology, smooth migration from older technology to current solutions, close alignment of computer technology with strategic goals, guidance from seasoned IT consultants, and freeing up management to focus on business issues instead of fast-evolving information technology.
Progent's certified ISA Server consultants have broad experience creating corporate security designs for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement an installation of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit email, search the GAL, import addresses, sync up appointments, and invite people to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Emergency SCOM 2012 Cloud Monitoring Information Technology Consulting
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
In addition to offering access to Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training tailored to meet your specific needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent's Juniper Networks-certified NetScreen consultants can help you to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper products, and repair infrastructure issues in Juniper-only or mixed-technology environments.
Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, in the trenches of IT support, performing a wide range of technical projects for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This means that you get not just world-class technical capability, but also a consultant with proven approaches for using computer knowledge to fix real-world network problems quickly.
Progent provides consulting for security auditing software including LANguard from GFI for running a variety of automatic system testing scans to identify potential security problems. Progent has extensive experience with network auditing tools and can show you how to understand audit reports and react effectively. Progent can help you build security into your business processes, install scanning software, define and implement a protected system architecture, and suggest procedures to optimize the security of your network. Progent's security engineers are available to help you set up a firewall, design safe remote access to email and business applications, and integrate virtual private network. Progent's accredited security experts can validate the protection of web software and can run comprehensive security evaluations of enterprise-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, PCI, and ISO 17799.
Cisco's network security and remote access products for small organizations offer a complete range of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit best with your company objectives.
Microsoft System Center OpsMgr 2012 R2 Help and Support
Progent is a leader in economically delivering world-class network help to small businesses. Progent's success in addressing the IT service requirements of the historically underserved small company market is the combined outcome of key technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of managing IT support, injected unmatched technical skill into the IT service mechanism, and dramatically streamlined the solution cycle.
Progent's ProSight Virtual Hosting combines proven virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing solution that improves network dependability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers hosted in a safe and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.
Cisco's network security and remote access technology for small companies provide a full line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company objectives.
Forefront Threat Management Gateway builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent is among the most qualified network consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 for common situations including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Cisco offers a full array of routers that includes routers designed to deliver the security, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Progentís Cisco-Certified technology consultants provide experienced PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
If you have a small business IT system with 10 to 50 network users, Progent's network outsourcing services save your company from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network support. By providing IT consulting service when you require it, offering specialized expertise for critical applications, delivering value-added support such as automated network monitoring, and charging only for services you use, Progent offers you an economical solution for maximizing the productivity of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and safe IT system and to benefit from quick access to the skilled help typically available only to enterprises who are able to support a large internal IT group.
Progent's Cisco CCIE-certified networking experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging issues.
The CISA accreditation is an important achievement that indicates mastery in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Premier network security audit professional trained to help businesses in the areas of information systems audit services, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of information assets, and disaster recovery planning.
Microsoft allows you to create seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or local support firms who provide scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every customer. The practice of detailing and archiving service records results in more efficient service and avoids a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom.
Progent can provide the part-time assistance of a veteran Chief Information Officer who can provide strategic direction to assist you pick and support network technology to match your present needs and that can be a solid foundation for your growth. Progent's temporary CIO services provide economic advantages to companies trying to optimize the impact of their IT investment but who are unable or hesitant to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a large team of consultants certified to support all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide objective advice along with advanced technical help for developing information systems that fit the special needs of your business.
Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, develop test systems and rollout strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to use new administration tools, and provide continuing consulting and technical support via budget-friendly options such as Contact Center support and remote technical support.
Progent can assist you to design and execute an efficient transition from a UNIX-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your data and minimize business disruption by designing an efficient migration plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, migration strategy and testing, Exchange migration services, data and application software migration, and server and storage migration and consolidation.
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of all sizes to plan, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing especially challenging problems, or full project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progentís experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every consultant to each customer. The practice of detailing and archiving service records results in more effective service and eliminates a variety of typical problems such as when a support customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Altaro VM Backup software provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent's Check Point experts can help you choose and configure Check Point Firewall/VPN software and appliances powered by Check Point Software's technology to provide an affordable and efficient security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a central stop for continuing network support, administration, training, and design expertise.