Additional Topics of Interest

Juniper SA2500 SSL VPN Cybersecurity Companies
Juniper SA2500 SSL VPN Firewall Support

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

MSP360 Ultimate Backup IT Consulting
24/7 MSP360 VM Backup Network Consultant

Progent can assist you to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits you to build a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from human miscues, computer errors, ill-intentioned insiders, and external assaults such as ransomware. To learn more, see ProSight DPS 360 Backup solutions.

Cisco Remote Access Manage
Computer Outsourcing Consultant Cisco Switch

Progent can provide fast online access to Cisco CCIE networking experts. Progent's CCIE consultants can connect to your network via powerful remote diagnostic utilities to provide quick and affordable troubleshooting and remediation of urgent network infrastructure problems.

After Hours Exchange Server 2016 Upgrade Planning Computer Consulting
Online Help Exchange 2016 Migration Planning

Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Branch Routers Online Technical Support
Remote Support 1900 Router

Cisco has developed an extensive product line of routers including appliances built to provide the security, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.

Services Documentation Support and Integration
Top Services Documentation Specialists

Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every staff member to every customer. The practice of documenting and organizing service records results in more effective service and avoids a slew of typical problems such as when a service customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.

24x7 Catalyst Wi-Fi 6 Access Point Consulting
Remote Support Services Catalyst 802.11ax Access Point

Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts can provide affordable online and onsite help for Catalyst Wi-Fi 6 wireless APs.

Windows 8.1 Help Desk Online Support
24 Hour Windows 8.1 Work Folders Computer Consultants

Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and signature tile user interface, offer a wide selection of advantages for companies who understand how to put them to work. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and make sure you gain maximum competitive value from the product's many technical enhancements.

Network Installation Consultant Rates
Consulting Rates Network Design and Configuration

Progent's pricing policy is to charge for online service and in-person help by the minute. Consequently, you are billed just for received support. Progent does not demand a higher rate for off-hours or priority support, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no monthly commitment for services provided during normal working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you will not be forced to permit simple problems to fester.

Postini Technology Consulting Services
Postini Help and Support

E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus blocking, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outbound email testing to let you repair your e-mail system and define and regulate corporate security policy.