Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the front lines of network support, executing a broad range of technical tasks for a large mix of businesses. Each Progent consultant shares a refined collection of individual best practices which are combined into company-wide best practices training that Progent instills in its consulting staff. This ensures that you get not only world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to repair real-world IT problems quickly.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Progent's Microsoft-expert engineers can assist your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces business disruptions, and deliver inexpensive, professional remote help to aid your organization to configure 64-bit operating systems and application programs on your existing computers.
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Progent can help you to deploy Cisco's networking technology to build a solid foundation for your local, private cloud, or hybrid data center and improve operations in key areas including resource utilization, security and compliance, versatility, uptime, and recoverability.
Progent's ProSight Virtual Hosting offers proven virtualization architecture, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing alternative that enhances network availability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers supported within a safe and fault tolerant data center on a fast, high-availability virtual server configured and supported by Progent's network service experts.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of online services to help you to plan, program, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your current Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to clients looking for a fast fix to a specific issue associated with Office Excel and Progent also offers full project management support for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the special requirements of individual users or teams.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without restricting your productivity.
Progent provided a wireless networking solution that allowed a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided immunity to outside interference.
Progent's Microsoft-certified consultants average more than 10 years of background providing unified communications solutions for companies ranging from small offices to large corporations. Progent offers economical consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement remote and wireless email access. Progent's Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 desktops using Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Progent can help you to plan a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.
Progent's consultants offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For business networks based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Progent's Juniper Networks-certified NetScreen engineer can assist your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your current SCCM 2012 environment to support your evolving business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by every consultant to every client. The discipline of detailing and archiving service activity allows more effective service and eliminates a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who won't let go of vital service information.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Progent can help small and mid-size businesses to install endpoint security protection solutions and provide cleanup expertise required for at-home workers.
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, manage and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to improve business operations so they align more closely with your business goals. Your company can develop and install a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.
Progent can assist you to design, install and manage a backup/restore solution built around MSP360 Backup software to protect your resources hosted on any major public cloud. Progent can provide monitoring and remote management to protect against data loss caused by human mistakes, software errors, malicious insiders, and external attacks such as ransomware.
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce programs that work transparently with Microsoft Dynamics GP/Great Plains.
E-Mail Guard is Progent's economical anti-spam and virus protection managed service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and virus defense services that stop email attacks before they can penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server platform, hardware type, or geographic location.
Progent's private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. You can use Progent's private cloud hosting service to avoid major investments in the acquisition, maintenance, and operation of network equipment and data center facilities while achieving world-class levels of system availability and physical security.
Progent's SonicWall firewall consultants can help you deploy, maintain, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build protection into your business operations.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key workloads such as SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, deploy, manage, and repair an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that need important software patches, or resolving performance issues.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outbound email testing to let you repair your e-mail system and specify and regulate corporate security policy.
If you have a company information system with 10 to 50 network users, Progent's computer outsourcing services save your company from dependence on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network expertise. By providing IT consulting service when you need it, offering advanced expertise for critical technologies, offering value-added support such as automated server monitoring, and billing only for services you use, Progent offers you an affordable solution for maximizing the profitability of your small office information system. Progent is the intelligent way for small organizations to create and maintain a robust and safe information network and to have quick access to the skilled help ordinarily restricted to businesses who can support a sizeable internal IT organization.
Progent has two decades of experience assisting small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that incorporate teleworkers.
Progent's Microsoft-certified engineers can help you to automate desktop PC software update management by providing support for administration solutions such as Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Progent offers advanced online consulting support to help organizations integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you design reports that let you track your business more effectively, transforming raw information into valuable insights into your business.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to help you to design, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent's wireless consultants can help small organizations plan, select, pilot, configure and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a level of security that matches or excels wired connections. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless link solutions that fit best with your business needs.
ProSight Reporting is an expanding line of in-depth reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
If you are a network consultant with system support expertise, joining Progent and working for our clients will expand your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's commitment to providing IT consulting and technical support to small companies will offer you the opportunity to work in depth with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Progent's virtual office network offers the most advanced tools for remote service and wireless access to allow you to deliver fast fixes when you take on mission-critical problems.
Progent can provide fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network using advanced remote diagnostic tools to deliver quick and affordable analysis and repair of critical network infrastructure issues.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent has little competition. Medium-size businesses who utilize trusted independent service providers or who employ in-house IT personnel benefit when Progent transfers information about new technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to migrate from an older version of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you get maximum business value.
Progent applies no service activation charge and requires no retainer for services provided during regular working hours. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to permit less critical problems to fester.
Progent's experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the functions you currently need, with the option to expand clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you install, configure and manage the latest release of Dynamics GP or upgrade smoothly from an older release.
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical experience and in-depth knowledge in designing and integrating seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's consulting support can help you with designing, installing, managing, and troubleshooting Windows Server solutions that maximize the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of high-end applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with hands-on background and broad knowledge in planning and implementing effective end-to-end business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network environments powered by the SBS line of servers and programs.
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software expertise.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management services are based upon mature virtualization techniques that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that transparently integrate local and cloud products and services.
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances such as switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Sun Solaris family consulting experts provide small businesses and developers support for managing and maintaining Solaris systems that run with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with an easy one-stop source to help you build and manage a secure and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum business value.