Additional Topics of Interest

Consultant Microsoft SBS Server
SBS 2008 Specialists

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network consultant with real-world background designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background integrating computer systems powered by Microsoft technology. This background assures you success in deploying, administering, and maintaining IT environments that incorporate the Small Business Server package of servers and productivity software.

Dynamics GP Great Plains Accounting Remote Support Services
Microsoft Expert Dynamics GP/Great Plains Support and Integration

Dynamics GP allows you to grow and manage your business more efficiently by offering deep access to decision-driving data and a rapid ROI. Dynamics GP offers important business benefits such as its ability to expand the reach of your company, handle your accounting, automate financial processes, standardize processes throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize cash flow. Progent can show you how to set up and maintain a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.

Modern Network Security Computer Consultant
ProSight Ransomware Defense Engineers

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.

Azure Stack integration Consultants
24x7 Services Azure hybrid cloud integration

Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.

Automatic Network Infrastructure Diagrams Online Troubleshooting
IT Consultant ProSight Remote Network Infrastructure Troubleshooting

Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance problems.

Windows and Linux Support
Windows and Linux Integration

If your business network combines Linux platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent dataflow, high reliability, superior performance, and strong protection. Progent's Linux and Windows coexistence support offerings feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.

Integration Services Firepower Management Center
Cisco Firepower 1000 Series Firewalls IT Consultant

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include local offices, data centers, and cloud resources.

Support Desk Outsourcing Services Online Technical Support
Configuration Call Desk Management Services

Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems.

Computer Networking Small Business
Small Business Network Consulting Firm

Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a broad range of products and technologies and can provide that assistance by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle high-level security design and problem solving. Progent has provided remote network support to businesses in all 50 states in the United States.

Best Altaro VM Backup Cloud Management Consultants
Altaro VM Backup with Azure Online Technical Support

Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

Microsoft SBS Server Consultant Services
Award Winning On-site Technical Support SBS 2011

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for an IT expert with real-world background and broad knowledge in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and servicing IT environments based on the Microsoft SBS line of servers and programs.

Cisco Certified Expert IM and Presence Service Specialist
Unified Mobility Connect Technical Support

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and onsite expertise to assist organizations of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can help with any facet of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.

Desktop Help Desk Outsourcing Services Professional
Call Desk Outsourcing Services Online Technical Support

Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.