Progent's Application Experts
Business Software Experts:
Microsoft Office Project, Project Server and Project Online
Additional Topics of Interest
Professional NetApp Disaster Recovery
NetApp SnapMirror Technology Professional
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of seasoned network experts can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to show adherence with information assurance standards and government requirements.
Forefront Network Inspection System Online Support Services
Forefront TMG Firewall Information Technology Consulting
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that acts as a single-server solution for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Remote Employees IP Voice IT Consultant
Offsite Workers IP Voice Support Services
Progent can help small and medium-size businesses to configure IP voice platforms to give their teleworkers the advantage of virtual extensions of the company phone network.
Apple Logic Learning
After Hours InDesign Learn
Progent's Mac consultants can promote the creative facets of Mac computing by providing help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Urgent Windows Server 2012 R2 upgrade Specialists
Top Quality IT Services Microsoft Windows Server 2012 R2
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Engineers Offsite Managed Backup and Recovery Services
Cloud Backup Security and Compliance Support and Integration
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
WiFi 6/6E migration Integration Services
WiFi 6E migration Support
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Monitoring and Reporting Engineer
System Center Operations Manager Computer Consultant
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems world-class availability, protection and productivity.
Remote SharePoint 2016 Power BI Technical Support Services
Specialist SharePoint 2016 On Prem
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Peppercon eRIC Services
Aten IP9001 Technology Professional
Remote server management cards offer IT administrators full control over a server without the need for a personal presence. Using these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient off-site technical help. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Email Anti-fraud Intelligence Professional
Email Anti-fraud Intelligence Consultants
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
After Hours Security Contractor Juniper SSG5 Router
24-Hour Juniper SSG140 Router Firewall Configure
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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Integration Services Meraki Switch Topology
24/7/365 Meraki MS 200 Series Switch Network Consulting
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to assist your company to design and deploy an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, set up policies to maintain compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Top Quality Immersive Telepresence Consulting Services
Radvision Video Conferencing Consulting Services
Progent can provide the services of a certified consultant with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure engineers able to help businesses of all sizes to create and maintain a communications network that delivers the speed, reliability, protection, and scalability required to support your video conferencing/telepresence solution.
24x7 Outlook Security Consultant
Spam filter Network Solutions
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
WLAN Site Survey IT Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Configuration
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, performance, capacity, data protection, and hand-off capability your company requires.
24 Hour Remote Employees Infrastructure Support Outsourcing
Work from Home Infrastructure Online Consulting
Progent can help small and mid-size companies to design, deploy and troubleshoot the infrastructure required for teleworkers.
Sun Solaris Remote Consultant Services
UNIX Online Information Technology Outsourcing Group
Progent offers nationwide urgent help and troubleshooting services for companies that operate Sun Solaris networks or whose IT systems feature a combination of Solaris and Microsoft products. Remote technical support offers maximum leverage for your information technology dollar by extending client productivity and limiting the time charged for computer repair services. Advanced remote support utilities and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security specialists to assist with the most challenging system issues.
Windows 8 Services
24-Hour Small Business Networking Windows 8.1 Migration
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and support networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans following proven methodologies.
Immediate Juniper SSG520M Router Firewall Support
Juniper SSG520M Router Protect
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Lync Server 2013 Front End Pool Professionals
Lync Server 2013 and Cisco Unified Communications Services
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that permits the modern BYOD computing style with IM, presence, web conferencing with app sharing, as well as IP and PSTN calling across a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Supplemental Help Desk Support and Setup
Urgent IT Consultants Shared Help Desk
Progent provides three basic types of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a dependable technical resource with extensive experience providing phone support and online repair for networks based on Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a solid contributor to company productivity. Progent's goal is to fix rather than merely record problems.
Top SQL Server 2016 Capacity Planning On-site Technical Support
Urgent SQL Server 2016 and Amazon Marketplace Web Service Computer Consultant
SQL Server 2016 introduces significant enhancements in performance, scale, data security, availability, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Antispam Technical Support Services
Anti-Virus Consultants
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing constantly updated spam and virus blocking, policy management, content testing, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities plus outgoing email testing to help you repair your email environment and define and enforce company security policy.
Outsourcing Small Business
Small Office Software Consulting Firm
Progent is a pioneer in affordably providing enterprise-class network help to small companies. Progent's achievement in handling the network service needs of the historically underserved small business market is the cumulative result of major technical and process breakthroughs that have removed a great deal of the traditional expenses out of managing IT support, injected unprecedented professional skill into the support system, and dramatically accelerated the repair cycle.
Emergency Windows Server 2012R2 Security Outsourcing
Award Winning Windows Server 2012R2 Configuration Manager Remote Consulting
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Emergency Professional ProSight Phishing Protection
Consultants ProSight Phishing Protection
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology from SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Intune and Apple iOS Integration
Intune Certification Management Help and Support
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic case for adopting Intune for configuring and managing your portable computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help you to define security and compliance policies, set up pilot environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Technology Professional Oracle Database Resource Manage
Consultants Oracle 10g
Progent offers affordable online access to an authorized Oracle DBA expert or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications written with SQL and PL/SQL. Progent also offers support for Streams replication technologies and ASM file/volume manager.
Microsoft Expert SCCM 2016 Patch Management Support Outsourcing
SCCM 2016 Peer Cache Computer Engineer
Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables secure self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help you with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
SCDPM 2012 Support
SCDPM 2012 Security Computer Engineer
Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of all sizes to plan, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
CCIE Certified Firepower Services Network Consultants
Cisco ASA and VMware Consultants
Progent's Cisco-Premier technology experts provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Catalyst 802.11ax Access Point Online Support
Catalyst 9166 Access Point Engineer
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Fault Tolerant EIGRP Network IT Consultant
High-Availability Interoffice Connections Specialists
Progent's high availability inter-site connectivity and 24x7 network infrastructure engineers can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant networks featuring transparent failover. Progent's CCIE engineers can design and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
ProSight Reporting Remote Infrastructure Management Computer Consultant
Online Help ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is a growing family of real-time reporting plug-ins created to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Duo Two-factor Authentication Network Consulting
Immediate Duo Identity Verification Technology Consulting
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Exchange 2013 Compliance Computer Consultant
Exchange 2013 OWA Consultant
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital facets of IT including manageability, availability, compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
Office Word troubleshooting Engineers
Top Rated MCSE Expert Certified Office Word training Consulting
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad selection of economical online support services to assist your organization to maintain your existing Microsoft Office Word environment or help you to migrate to a current release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Word, integrating Word with different Microsoft Office apps like Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone synchronization, and remote training tailored for your special requirements.
Antispam Support and Help
24/7/365 Postini Technology Consulting
E-Mail Guard is Progent's economical antispam and virus defense service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other types of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based spam filtering and anti-virus services that ward off email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server platform, hardware type, or data center location.
24 Hour SQL Server Consulting Services
SQL 2008 Reporting Services Development
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of high-end applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Technical Support Services ProSight Patch Management Automation
24/7 ProSight Server and Endpoint Management Support and Setup
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they can disrupt productivity.
Citrix NetScaler Online Help
Citrix VDI Remote Consulting
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your IT staff to follow industry leading practices to maintain XenDesktop efficiently.
SharePoint 2007 Support Outsourcing
Microsoft Expert Technical Support Services Windows SharePoint 2007 Services
Progent's Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, teams and information. SharePoint offers a central spot for your workers or clients to connect to, manage, share and interact with relevant information, files, and software and to interact with one another. SharePoint enables faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Microsoft Certified Expert Technology Professional 64-bit Computing
Cisco and Microsoft Certified Experts 64-bit Migration Consulting Services
Progent's Microsoft-expert consultants can help you to enhance your servers and/or workstations from 32 to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional remote support to assist you to install 64-bit software and applications on your existing hardware.
ProSight Remote Managed IT Services Consulting
ProSight Managed Services Consult
Progent's ProSight family of managed services are intended to provide businesses who have minimal internal network administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of routine administrative processes, continual adoption of new information technology, smooth migration from older systems to modern solutions, improved alignment of information technology with strategic goals, access to veteran network consultants, and freeing up management to focus on business issues instead of fast-evolving information technology.
Online Support Services CRISC Certified
CRISC Cybersecurity Remote Troubleshooting
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, zero-downtime network architecture that addresses availability issues covering a broad range of network technologies and processes.
Home Based Network Engineer Positions
Work from Cisco Engineer Telecommute Jobs
Progent believes that a carefully designed and implemented network is a vital factor for accelerating any firm's growth, and we follow this philosophy in our own system environment. Progent has created a zero-downtime virtual office infrastructure that enables Progent's staff engineers and authorized contractors to offer rapid and effective support, collaborate easily on sophisticated jobs, and gain from professional and private maturity from acting as a member of an exciting company ethos of self motivation and freedom.
Helpdesk Sharing Remote Support Services
Microsoft Certified Partner Onsite Technical Support Helpdesk Sharing
Progent's Microsoft certified experts offer several service programs to help mid-size and large companies develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Integration Services help organizations sift through the various high-quality Help Desk software packages available and determine what packages might be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk staff for special projects or to substitute for absent or incapacitated workers.
24x7x365 ProSight network infrastructure documentation management Consultant Services
password management system Consultant
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Altaro Microsoft 365 Total Mailbox Backup Online Help
Hornetsecurity Altaro 365 Total Backup Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
24x7 Call Center Integration Services
Help Desk Call Center Consulting
The Help Desk support model adopted by Progent's Technical Response Center gives small companies an efficient option to dependence on freelance service individuals by offering broad expertise shared by numerous support groups, optional round-the-clock availability of emergency help, escalation capability to world-class experts for handling the most complex problems, service consistency and reliability, prompt follow through enforced by seasoned support administrators, a choice of convenient techniques for requesting support jobs, plus a high level of progress transparency enabled by ticket updates and accessible through a web portal.
Backup and Recovery Software Consulting
Mac Backup Specialist
Progent can provide economical remote access to IT engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide consulting support for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to install, enhance, or troubleshoot backup/restore solutions for a range of topologies including local, edge to datacenter, cloud-based, or hybrid.
Microsoft Financial Software Online Consulting
Top Ranked Dynamics GP Remote Technical Support
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently need, with the option to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP support engineers can help you deploy, configure and administer the current version of Dynamics GP or upgrade efficiently from an older edition.
Emergency Computer Consultancy Firms Mid-sized Business
Midsized Company Server Install
Progent provides IT support for mid-size companies with 100 to 250 network users. The medium size company or office has typically been an overlooked part of the market for network support expertise. The overhead and service delivery practices of major third-party support firms make them too expensive for the typical small company or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the network support costs of a small-medium business while offering the small organization with big-company service from certified, IT consultants knowledgeable in a wide array of small business technologies. If your medium size company or small business is searching for the quality of IT support appropriate by a medium size organization without paying big-company prices, you need Progent.
24x7 ISA Server Engineers
Engineers ISA Server
Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security solutions for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your network.
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