Additional Topics of Interest

Integration Catalyst 9130AX Access Point
Cisco DNA Center Network Engineer

Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP consultants can provide economical remote and onsite help for Catalyst Wi-Fi 6 wireless APs.

Outsourcing Customer Relationship Management
Customer Relationship Management Online Troubleshooting

Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help promote sales success and offer steady, efficient customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.

Dynamics GP 2015 Excel Reports Integration
Technology Professional Dynamics GP 2015 Workflows

Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, works with the most popular handheld devices, permits single sign-on with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.

ProSight Remote Network Infrastructure Monitoring Information Technology Consulting
ProSight Remote Network Infrastructure Monitoring On-site Technical Support

Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that need critical updates, or resolving performance problems.

Consulting for IT Service Providers On-site Support
Expertise for IT Service Firms Support and Integration

Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your network services team.

Microsoft Technology Providers
Security Consulting Microsoft Office

Progent’s IT outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, resolving stubborn integration problems, and producing a company-wide security plan. Progent can help you enhance system availability and performance with non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides project management help for major upgrades and can assist with needs definition, product identification, BOM production, vendor qualification, procurement coordination, and full documentation. Progent’s IT outsourcing service also features training for office productivity programs such as Microsoft Office.

Microsoft Certified Fault-tolerant Failover Clustered Servers Setup and Support
Support Outsourcing Fault-tolerant Failover Clustered Servers

The clustering technology incorporated into the high-end versions of Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and management of clusters that provide greater levels of system availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped setup and installation, unified cluster management, new cluster infrastructure for increased uptime, better security and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of Windows clustering, design and execute an installation, train your IT personnel to administer your failover clusters, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.

64-bit Server Technology Consulting Services
64-bit Server Specialist

Progent’s Microsoft-certified consultants can help your organization to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit PC desktop processing, plan an efficient upgrade process that reduces operational disruptions, and offer inexpensive, professional remote support to assist you to install 64-bit PC desktop operating systems and applications on your existing hardware.

Server Installation Solaris Online
UNIX Online Small Business Outsourcing

Progent provides national remote phone support and troubleshooting services for companies that operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote network consulting provides optimum return for your IT budget by protecting user productivity and limiting the hours charged for computer repair services. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or through a combination of phone support and remote access. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist with the most difficult network problems.

After Hours Microsoft Teams data loss protection Services
Teams Engineers

Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

Design Progent Management
Progent's Management Computer Consulting Companies

Progent's management team includes industry professionals with years of background providing computer consulting services, technical support, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have assembled a management team able to provide customers with the top service value available anywhere.

Remote Troubleshooting Altaro VM Backup Management
Immediate Remote Technical Support Altaro VM Backup Troubleshooting

Altaro VM Backup offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.

System Center 2016 Endpoint Protection Integration
System Center 2016 and SSRS Reporting Remote Technical Support

Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class availability, protection, and productivity.

Top Network Device Configuration Management IT Services
Network Performance Troubleshooting Online Help

Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks.