Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
Progent can provide fast access to the skills of seasoned wireless consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi APs for your required signal coverage and performance.
Mid-sized companies can derive all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Certified IT support professionals. Thanks to Progent's affordably priced IT service packages, medium-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and productivity.
The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of affordable services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management, virtualization configuration, remote monitoring, automated system management, software programming, business continuity planning, security assessment, and the use of Progent's Test Lab.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to help your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to plan and execute an efficient Skype for Business migration.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Progent provides small organizations a pair of ultra-affordable network security evaluation packages that provide, at a set price, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing network security, and make suggestions for remediation. Progent has developed two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-quality evaluations of your network's vulnerability to assault.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix virtualization products and show you how to plan, test, implement, troubleshoot, and maintain Citrix solutions.
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Progent's certified professionals provide computer support and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server include planning, deployment, documentation, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent can help you to design, implement and manage a backupup/restore solution based on MSP360 Backup technology to protect your assets residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by human miscues, computer error, ill-intentioned insiders, and malware assaults such as ransomware.
Nexus switches are intended to deliver the performance, scale, uptime, virtualization support, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises support expertise to assist your IT staff to design an optimal switch topology, build pilot environments to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, run security vulnerability tests, configure advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities incorporated into Nexus family of switches. Progent's consultants can also help you to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.
Progent's Citrix-accredited consultants can assist your company to evaluate the strategic benefits of XenServer and other Citrix products, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current Citrix technology environment and show you how to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud products and services.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop test programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT staff how to use enhanced management utilities, and provide ongoing consulting and tech support via budget-friendly options such as Helpdesk support and remote technical assistance.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize businesses a range of cost-effective alternatives for backing up and recovering vital workloads including Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information networks to create an advanced state of fault tolerance and disaster recovery capability at an affordable cost.
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure you avoid the typical errors small companies make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Progent provide organizations of all sizes world-class IT online or onsite consulting for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and accessing company data and database applications in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent can assist small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure you avoid the common mistakes small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Microsoft Software Update Services Remote Technical Support WSUS Specialist
Microsoft Windows Server Update Services enables IT administrators to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Progent's managed services for software/firmware update management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and robotics.
Progent has more than 20 years of experience deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help you to design, deploy, manage, and fix your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can assist you to upgrade to the current version of Microsoft System Center from an older one or from another datacenter management platform to provide the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's Microsoft and Cisco premier computer engineers can provide advanced support for a broad range of products and technologies and can deliver that assistance by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity issues, as well as the the support of CISA and CISM-accredited security consultants to assist with complex security design and problem solving. Progent has delivered remote network support to businesses in all 50 states in the U.S.
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid solutions that transparently integrate local and cloud products and services.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate IT products to improve business operations so they match better with your corporate goals. Your company can create and implement a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's consultants can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity and access services across on-premises and Azure resources.
Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can assist your organization to utilize Cisco's infrastructure technology to build a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and disaster recovery.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to monitor all business processes, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you analyze your business more thoroughly, turning uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.