Additional Topics of Interest

Internet Access Consulting
Consulting Internet Service Provider Selection

Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.

24/7/365 Hybrid Configuration Wizard Online Technical Support
Microsoft 365 mail flow On-site Support

Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.

Ubiquiti UniFi WiFi access point Consultants
Ubiquiti UniFi XG switch Consultant Services

Progent can provide fast access to the skills of seasoned wireless consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi APs for your required signal coverage and performance.

MOM 2016 Support
System Center Operations Manager Outsourcing

Mid-sized companies can derive all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Certified IT support professionals. Thanks to Progent's affordably priced IT service packages, medium-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and productivity.

QTS Sacramento Natomas Data Center Consultant
QTS/Heracles Colocation Center Services

The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of affordable services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management, virtualization configuration, remote monitoring, automated system management, software programming, business continuity planning, security assessment, and the use of Progent's Test Lab.

Microsoft Lync Server 2013 Consultant Services
Lync Server 2013 and SharePoint Engineer

Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to help your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to plan and execute an efficient Skype for Business migration.

24 Hour Engineers ProSight network asset documentation management
Urgent ProSight SSL certificate management Consultant Services

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.

Top Security Inventory Engineers
Information Risk Evaluation Specialist

Progent provides small organizations a pair of ultra-affordable network security evaluation packages that provide, at a set price, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing network security, and make suggestions for remediation. Progent has developed two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-quality evaluations of your network's vulnerability to assault.

24/7/365 Microsoft Exchange 2003 Upgrade Troubleshooting
Online Consulting Exchange 2003 Server Upgrade

Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.

Citrix VDI Online Support
Citrix OpenCloud Access Professionals

Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix virtualization products and show you how to plan, test, implement, troubleshoot, and maintain Citrix solutions.