Additional Topics of Interest

Consultant Cisco TelePresence System 3210
Videoconferencing Support

Progent offers the services of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and maximizes the business value of your IT network. Progent can also provide the services of network infrastructure engineers who can assist companies of any size to create and maintain a network that delivers the speed, dependability, security, and expandability you need to support your video conferencing/telepresence solution.

Solaris Consultants
Immediate Sun Solaris Consulting

If your business computer system mixes Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high reliability, superior performance, and strong security. Progent's Sun Solaris and Windows coexistence assistance offerings feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Helpdesk services.

Configuration SCCM Security
SCCM Hybrid Integration Support

Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and offers a single control mechanism for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.

CISM Small Business IT Outsourcing Firm
Support Organizations Certified Novell Engineer (CNE)

Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to know that their computer support providers have formal testing as well as broad real-world field experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor assistance than is offered to uncertified service providers, allowing Progent to deliver customers a higher level of IT support. In addition, major credentials such as CISA or ISSAP for IT security can aid enterprise clients to show compliance with regulatory requirements by engaging the services of accredited IT professionals.

UC560 Remote Technical Support
Voice Over IP Remote Troubleshooting

Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Support Consultant Desktop Update Automation
Technology Consultant Workspace ONE Endpoint Management

Progent's network engineers can assist your company to automate desktop change and update management by delivering expertise with administration platforms such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.

Live Communications Server 2007 Consulting Services
Microsoft LCS Server Services

MS Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution featuring enhanced security, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.

Outlook autodiscover IT Consultants
Microsoft Certified Partner Hybrid Office 365 and Exchange Online Troubleshooting

Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud resources.

Cybersecurity Team Check Point Software
Network Intrusion Penetration Testing Check Point 900 Firewalls

Progent's Check Point Software firewall consultants can show you how to plan, integrate, and manage firewall solutions that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.