Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network consultant with real-world background designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background integrating computer systems powered by Microsoft technology. This background assures you success in deploying, administering, and maintaining IT environments that incorporate the Small Business Server package of servers and productivity software.
Dynamics GP allows you to grow and manage your business more efficiently by offering deep access to decision-driving data and a rapid ROI. Dynamics GP offers important business benefits such as its ability to expand the reach of your company, handle your accounting, automate financial processes, standardize processes throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize cash flow. Progent can show you how to set up and maintain a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance problems.
If your business network combines Linux platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent dataflow, high reliability, superior performance, and strong protection. Progent's Linux and Windows coexistence support offerings feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include local offices, data centers, and cloud resources.
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems.
Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a broad range of products and technologies and can provide that assistance by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle high-level security design and problem solving. Progent has provided remote network support to businesses in all 50 states in the United States.
Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for an IT expert with real-world background and broad knowledge in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and servicing IT environments based on the Microsoft SBS line of servers and programs.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and onsite expertise to assist organizations of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can help with any facet of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Progentís Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Microsoft Systems Management Server provides added capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it simpler to copy system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage PDAs and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, processes and IT products to keep your IT computer system safe.
Progent's Microsoft-certified database application developers can provide small and midsize businesses online support for leading database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database architecture and programming, management support, replication and synchronization strategies, storage management, performance optimization, migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent can provide affordable online and on-premises support to help businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Progent offers nationwide remote help and consulting services for businesses that operate UNIX or Linux networks or whose information systems feature a combination of UNIX and Microsoft technology. Online network consulting provides maximum leverage for your IT budget by protecting user productivity and shortening the time charged for computer analysis and repair. Sophisticated online access technology and experienced service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult system issues.
Progent offers nationwide remote phone support and troubleshooting services for companies that operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's engineers offer Apple macOS and OS X users a range of services including desktop assistance, upgrading to the latest version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online network consulting provides maximum return for your IT budget by protecting user productivity and shortening the time billed for network repair services. Sophisticated online access utilities and experienced technicians and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be remediated by telephone or through a mix of phone help and online connectivity. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest system problems.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, staff, create a corporate-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a DR/BC plan.
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help implement efficient cybersecurity systems that protect a small business against advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, online, and mobile users sharing network resources spread over a mix of physical sites and public and private clouds.
Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements affect vital IT areas like ease of administration, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management for Exchange 2013.
Progent's Microsoft and Cisco authorized experts offer several service programs to help mid-size and large companies create a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous high-quality Help Desk application programs available and determine which packages might be too costly, lack key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their in-house Help Desk team for special tasks or to fill in for vacationing or indisposed workers.
Microsoft Windows Server Update Services allows network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your network environment.
Exchange 2013 incorporates significant improvements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect vital IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.
Progent's application experts offer advanced consulting, software programming, integration assistance, and webinar training for leading applications covering vital areas including ERP, financials, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support remotely, Progent can assist clients anywhere in the U.S. to eliminate the time and expense associated with travel and on-premises visits without compromising the high quality of technical support.
Progent's certified consultants offers remote and on-premises consulting services to help your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online connectivity, smartphone and tablet management, wireless network design, and remote system monitoring and alerts.
Progent can assist small companies to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Progent's Cisco-Premier network engineers can assist you to use Cisco's network management tools along with a variety of powerful third-party applications to build a complete network management strategy to keep your network operating reliably, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious attacks, and enable you to add or repurpose network resources sensibly and economically as your company evolves.
Progent provides several essential kinds of Call Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients easy access to a reliable support resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to resolve rather than simply record problems.
Progent can assist small businesses to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.
If your company does not require emergency online support but you think you will require technical services with your information system in the near future, you can conserve time and expenses and guarantee that the right IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email firstname.lastname@example.org.