Microsoft Office Communications Server provides IM and Real Presence as part of a scalable, enterprise-grade solution featuring advanced protection, transparent integration with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved operational efficiencies, increased individual productivity, and stronger IP security with this easy-to-manage, highly available solution. Successful deployments of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the advantages of Office Communications Server throughout your whole corporation.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
Progent can provide economical online support from engineers skilled in a wide range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent offers expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to install, upgrade, or maintain backup/restore systems for a range of architectures such as on-premises, remote, cloud, or a mix.
Progent offers remote and on premises consulting to assist you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing an advanced BI solution. Progent's BI consultants can help your company to maintain your existing reporting system, assist you to upgrade reports from an outdated reporting product to a modern one, and deliver custom remote training to meet your specific needs. Progent’s business reporting professionals offer experience in all popular BI reporting tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's certified Windows Server 2022 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent offers comprehensive help for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, system testing at customer site or at Progent's test facility, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's support staff and users.
Progent's Data Center engineers can help you find high availability data centers that match the particular needs of your business. High availability off-site data centers are especially appealing to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to build an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small companies. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Progent's consultants can assist your company to assess the value of Lync Server 2010 for your environment and can assist you to plan and carry out an installation of Lync Server that centralizes the control of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft platforms.
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your employees or customers to access, manage, distribute and interact with useful information, files, and software and to communicate with other people. It allows quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they’ve created in a way that makes data convenient to locate, download and re-use.
Progent's Power BI consultants can assist your business to design, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid environment to run Power BI.
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery between datacenters located up to 300km apart from each other. Progent's team of seasoned IT consultants can help your business to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your DR system to prove compliance with industry standards and regulatory mandates.
Progent’s professionals offer experience in a variety of disciplines relevant to mobile networking including system architecture, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified experts can save your business time and money by using their wireless expertise to help you choose and configure wireless networking solutions that make sense for your business. Progent can also tune your network infrastructure so that wireless data devices perform better.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Citrix has developed a powerful line of products that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix technology and help you plan, test, deploy, optimize, and support Citrix virtualization platforms.
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key IT areas including ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.
For mid-size businesses who need network support, Progent can deliver a variety of alternatives such as local help, on-line assistance, off-site Call Center, 24x7 support with remote network monitoring, temporary staff augmentation, business relocation support, application development, and professional consultation. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides professional on-premises support for fixing network issues rapidly and economically.
Integration Support Systems Management Server 2003
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting IT support expenses to increase in a more linear and controlled fashion than is possible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network foundation for your vital business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Cisco has designed an extensive array of routers including routers built to deliver the protection, bandwidth, and availability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Network monitoring ordinarily consists of observing a network’s resource usage in order to uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's system integration consultants can help you take advantage of both these tools to optimize and repair your network. Progent's Linux support professionals provide small businesses and developers help with managing and servicing UNIX and Linux networks that work with Microsoft-based products.
Progent provides the help of Microsoft and Cisco-Premier IT consulting professionals to offer clients affordable ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from remote offices to nationwide corporations, Progent's network consultants can help you improve your information system's e-mail architecture, protection, availability, throughput, and IT administration.
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to help organizations of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or computing device.
Expert Microsoft Certified SMS Upgrade Integration Services
Progent offers small businesses two specially designed security evaluation packages that include, for a set price, remotely managed scans of your security profile which are analyzed by professional security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your existing network security, and make suggestions for improvements. Progent has developed two complementary security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality assessments of your network's exposure to attack.
Progent's Microsoft-certified relational database consultants can provide small and midsize businesses remote support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and configuration, application design and programming, management support, replication strategies, storage management, performance optimization, migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that allow small companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's affordably priced network service packages, mid-size businesses can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size business information systems world-class reliability, security and performance.
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from legacy appliances to modern devices.
Progent can help you to understand the many subscription options available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security strategy, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.
Progent's Microsoft-certified SQL Server programmers and DBAs can provide online expertise to assist organizations of all sizes to build, manage, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent offers the expertise of BlackBerry-certified consultants who can assist small companies to design, administer, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote support model, offers small businesses a cost-effective option for integrating BlackBerry devices and software productively into their information network.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these resources available to legitimate remote users. ISA Server 2006 can protect business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can help you plan, install, set up, and maintain ISA Server 2006 on your network so your company achieves a highly functional and economical balance of protection, productivity, and speed.
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class package offering enhanced security, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, highly available solution. Successful implementations of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
Progent's certified Office and Microsoft 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers fast return on investment and enables improved business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to fix compatibility problems between different releases of Microsoft Office and offers customized online training to individual users or groups.
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and network users, reducing the difficulty of creating, integrating, managing, and accessing company information and database programs in environments ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent can provide in-depth online support for all major technologies associated with today’s small company information networks and allows you to outsource a variety of strategic, on-demand services including a part-time Chief Information Officer to provide advanced IT design and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects like site relocations oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, enhance, or repair mission-critical application programs.
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email infrastructure to reduce capital expense and administrative hassle. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to assist your small businesses to evaluate the benefits of Exchange Online, design a network topology that makes sense for your business needs and budget, carry out an efficient migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Progent’s Microsoft-certified experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is Microsoft's new title for the update management platform formerly called SMS Server. Configuration Manager provides a variety of new features to Systems Management Server such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified engineers can help you use SMS or Configuration Manager 2007 effectively for streamlined OS and application deployment, security patch control, application metering, and licensing reconciliation. Progent's engineers can also assist you to move smoothly from SMS Server to Configuration Manager 2007.