Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network planning, deployment, documentation, on-site and off-site technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network solution that takes into account availability issues covering a broad array of infrastructure technologies and processes.
Progent applies no minimum fee and asks no monthly commitment for support services provided during normal business hours. Progent's one-minute granularity avoids large bills for quick repairs so you won't be forced to permit simple problems to stay unaddressed.
Progent's seasoned ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's certified Cisco IT security consultants provide expert PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
Fortinet next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet security appliances to safeguard your IT resources at the network edge, within the data center core, at branch locations, and in the cloud.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Progent can assist you to create, deploy and administer a backup/restore plan built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by user mistakes, computer glitches, ill-intentioned insiders, and external attacks like ransomware.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent can help small and medium-size organizations to deploy collaboration software to make it easy for their remote workforce to benefit from positive interaction with fellow workers and other stakeholders.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of vital devices.
Microsoft Windows SUS enables information technology managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to help your organization to plan, program, test, deploy, manage, and troubleshoot applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand support to organizations looking for a quick solution to a stubborn problem related to Office Excel and Progent also offers full project management services for migrating or developing mission-critical applications built on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security defense systems and policies are properly set up and effective.
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent's private cloud to eliminate large investments in the acquisition, maintenance, and management of network equipment and data center facilities while achieving world-class levels of network availability and security.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can implement efficient security systems that protect a small business from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.
SQL Server 2016 offers major enhancements in speed, scale, data security, availability, BOYD integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics platform that unifies information and operations across your business, communicates seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, secure server and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content according to user type and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
For over two decades, Progent has delivered affordable IT planning, integration, troubleshooting, security services, and development for networks of all sizes.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange components to lower capital costs and management overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your organizations to evaluate the benefits of Exchange Online, design a network topology that fits your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
Progent can assist your company to design, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, works with all leading public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, computer errors, malicious insiders, and malware assaults like ransomware. For details, visit ProSight DPS 360 Backup solutions.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to enhance business operations so they align more closely with your corporate goals. Your business can develop and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
If your company is producing UNIX-based software on a network that includes Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your area of strategic expertise while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by providing online and in-person assistance as your company needs it, Progent represents an economical solution for managing an IT system that provides high reliability, security, and performance. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and on-site service and repair, network monitoring services, and Help Desk Call Center support.
E-Mail Guard is Progent's economical anti-spam and virus protection solution that offers small companies world-class protection against spam, viruses, DHA attacks, and other types of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-managed antispam and anti-virus services that stop email attacks before they are able to breach the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, irrespective of server vendor, hardware technology, or geographic location.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital assets.
Progent's Cisco certified Wi-Fi experts offer affordable online and onsite help for legacy and modern 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
24/7 MCSE Expert Certified Systems Management Server Online Help
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact your business.
Microsoft Dynamics GP/Great Plains can help you expand and control your business better by offering deep availability of strategic data and a fast ROI. Microsoft Dynamics GP offers important productivity benefits including its ability to expand the reach of your company, manage your accounting, automate financial processes, unify processes throughout your business, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and increase cash flow. Progent can show you how to configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP/Great Plains software.
Before Progent's MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now ward off network issues before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class availability, safety and productivity.
Remote server management cards give network administrators full control of a server without the need for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a high-availability business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Progent can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent can provide the support of Microsoft-certified engineers as well as seasoned software developers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and security professionals to help you to assess the likely benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Citrix-certified experts can help you to evaluate the potential business value of the various versions of Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and simplifying administrative tasks.
Progent's Linux support experts offer small and mid-size businesses and software developers help with managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with an easy one-stop source to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent has delivered support for Dynamics GP and Great Plains ERP software for over two decades and Progent has provided system integration, software development, education, and debugging services since the product's debut. Progent can provide high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and implement an efficient upgrade from a a legacy release of GP to the current version of Dynamics GP.
Progent can provide the expertise of BlackBerry-certified experts who can assist small companies to design, administer, and troubleshoot BlackBerry solutions economically and successfully, doing away with the need for an internal BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small companies an efficient solution for incorporating BlackBerry technology seamlessly into their information system.
If your office network mixes Linux-based products technology with Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high dependability, superior performance, and strong security. Progent's Linux and Microsoft Windows integration assistance services feature IT infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and Contact Center services.
Progent's Office Word and Microsoft 365 Word experts offer a wide range of economical online support services to assist you to manage and troubleshoot your current Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility issues between different releases of Office Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training customized for individuals or groups.
