Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support services to assist you to maintain and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can create cost-effective security systems that guard a small office against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources spread over a mix of physical datacenters and various clouds.
The QTS Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your company is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of affordable consulting services such as colocation relocation, equipment deployment and upgrades, infrastructure improvements, project management, virtualization configuration, remote monitoring, streamlined network management, application programming, disaster recovery planning, security assessment, and the use of the Progent Test Lab.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email systems for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system offers security, high availability, easy connectivity for off-site and wireless users, efficient management tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2000. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent provides IT support for mid-size companies with 100 to 250 system users. The mid-size company or office has typically been an underserved segment of the market for IT consulting services. The cost structures and support delivery models of large third-party support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose advanced technology and capability are often similar to the networks of much larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the small organization with enterprise-level service from professional, IT experts with background in a broad array of small business network solutions. If your mid-sized organization or small business is searching for the quality of network help appropriate by a medium size office without paying big-company costs, call Progent.
Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of any size to deploy, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on proven methodologies.
Progent can help your business to design an upgrade to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security strategy, automate network administration, assist with application development, and build and validate a DR/BC plan.
Progentís team of expert programmers, database architects, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database designers and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other data sources such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to create, enhance, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Progent can provide cost-effective remote support to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
For help writing, improving, or troubleshooting business aplications for Windows, Linux, or the Web, Progentís expert team of programmers, database architects, and software project managers can ensure you get the project completed on time and within your budget. Progent's experienced software developers can provide cost-effective and expert online help for jobs as small as writing VBA scripts for Excel or as large as rolling out mission-critical database applications based on SQL Server or MySQL.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Windows Enterprise Directory requires extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online Active Directory environments, and fixing unsuccessful installations of Active Directory and Active Directory-integrated programs.
Progent's company culture will allow you to become a more capable consultant by enhancing your technical skills and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top professional talent for you to operate with, providing a state-of-the-art network and communications infrastructure, running custom application utilities to deliver the maximum quality of service, and by streamlining proven business structures for finding and keeping clients.
Progent can help your company to plan and execute a smooth transition from a Sun Solaris-based IT system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to guard your information and minimize productivity disruption by designing an efficient migration plan that preserves your existing investments in Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, data and application software migration, and server and media migration and consolidation.
Mid-sized businesses can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Premier Certified IT support professionals. With Progent's economically priced IT support packages, medium-size organizations can select a basic co-sourcing service program built around Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer mid-size business information systems enterprise-class availability, security and productivity.
Progent's company culture will make you a better consultant by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent delivers this promise by attracting the best consulting experts for you to work with, offering an advanced network and communications architecture, using specialized software utilities to enable the maximum level of support, and by optimizing proven operational structures for attracting and keeping customers.
To deliver cost-effective network services for small companies, Progent offers comprehensive computer outsourcing packages that offer small organizations quick access to technical help without forcing you to hire, educate, and manage an expensive full-time IT staff. Progentís IT outsourcing packages give you an affordable way for creating a protected and robust system for your favorite Windows business productivity applications such as Office XP and Office 2003.
Nagios and MRTG are useful, license-free monitoring utilities that operate under Linux and can be deployed to monitor UNIX/Linux environments, Windows networks, or mixed-platform situations in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network support engineers to monitor system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network monitoring consultants can show you how to use both these programs to streamline and troubleshoot your computer network.
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the foundation of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises expertise to assist businesses of any size to build and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Microsoft and Cisco premier computer consultants offer advanced help with a broad array of products and technologies and can deliver that assistance online nationwide or in person in major cities across the United States and anywhere in . Progent provides online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also offers the help of Cisco CCIE network specialists for the toughest network problems, as well as the the support of CISA-accredited security engineers to handle complex security planning and problem solving. Progent has delivered remote network support to businesses in every state in the U.S.
Progent's ProSight Virtual hosting services provide small companies a range of benefits such as lower capital expenditures, savings on operational costs, better management focus, enterprise-class protection, greater availability, and business continuity.
Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate appropriate technology to enhance business operations so they align better with your business goals. Your company can create and implement a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.
Progent can provide cost-effective online consulting to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support services to assist businesses of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or device.
For large businesses, Progent can leverage in-house IT staffs by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can perform as a seamless local extension of enterprise network management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2000. Progent can offer on-site engineers and specialists to assist with a campus move or branch move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.
Progentís Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
If your business network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX and MS Windows coexistence assistance offerings include network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk support.
Progent offers expert online consulting support to help organizations integrate their networks with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine physical resources as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's management team includes seasoned veterans with years of background providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from startups to global enterprises. Great service calls for great people, and Progent is proud to have put together a management team that can provide businesses with the top service value available anywhere.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, automate IT administration, help with application development, and generate and test a DR/BC plan.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts offer remote and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for centralized management.
Progent can provide the services of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to assist businesses of any size to build and troubleshoot a network that provides the speed, dependability, protection, and expandability required to support your video conferencing/telepresence solution.
Progent's Experts Team provides support in key fields that include Apple OS integration and programs; Expertise for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom applications design and integration; Web, electronic business, Electronic Data Interchange, and customer portal development and deployment; DBM support and performance help; Business information expertise; and Telecom architecture consulting.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a level of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages created to help your company to identify and resolve a an array of network problems before they get big enough to impact your business.
Progent can provide onsite education customized for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X applications.
For corporations with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco system consultants offer a variety of IT support services including project planning, SOX compliance, site relocations, enterprise security, network architecture, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you design a multi-office network that makes smart use of collocation facilities and Internet data centers. Progentís Microsoft Certified consultants can help major enterprises plan, integrate and maintain major rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help your company to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Progent's SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your business operations.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent offers the support of certified engineers and experienced database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent can help your business to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent can assist you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
SQL Server 2016 introduces significant enhancements in speed, scale, data security, uptime, BOYD integration, plus built-in BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
For smaller businesses, network security and information assurance and regulatory compliance can be excessively complex to stay ahead of but too risky to ignore. The largest biggest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's no place to run. Progent has made it affordable for small and midsize organizations to carry out vital security projects successfully by offering the benefit of billed time to the closest minute with no minimum billing for remote support. You can have the help of a seasoned computer consultant to deliver just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security plan.
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing technical help.
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information.
Progent's Meraki wireless access point consultants offer online and onsite support services to assist businesses of all sizes to design, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same access, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or device.
Progentís IT outsourcing packages provide budget-friendly network support for small organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network support expenses to grow in a more linear and manageable fashion than is feasible by building up a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available system architecture for your critical business software powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by software originally developed by Connectix, provides the performance needed to accomplish server consolidation, software migration, and server quarantine projects through virtualization techniques in an enterprise-ready computing environment with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in application development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate Microsoft Virtual Server.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
By using virtual servers, businesses can operate many virtual servers on a single physical server. Virtualization technology allows businesses to gain all the advantages of server isolation, but without the expense associated with buying extra server equipment. Virtual servers are the enabling technology for private clouds, which provide major benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing data security, network reliability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can help you with all aspects of server virtualization and administration to enable your business to cut expenses and conserve time.
Progent's seasoned team of network consultants and subject matter experts have extensive background providing remote and onsite assistance for organizations of any size who want to incorporate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent offers the range of skills to solve technical problems that involve multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual classes to show you how to manage and operate Android phones and tablets securely and productively.
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent's expert application designers and programmers can help your business to build enhancements to Microsoft Dynamics GP that address the special requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a range of software development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's Microsoft-certified network experts can assist you to determine the value of Exchange 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining management, and consolidating your key communications platforms.
Progent offers the expertise of Microsoft-certified consultants and seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent provides nationwide urgent technical support and consulting services for businesses who run Sun Solaris environments or whose information systems include a mix of Solaris and Microsoft Windows products. Online IT help offers optimum leverage for your IT dollar by protecting client productivity and shortening the hours charged for computer analysis and repair. Sophisticated online support tools and experienced technicians and consultants allow Progent to handle most network issues without wasting time and money by traveling to your location. In most of situations your network issues can be remediated by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the most challenging network problems.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
Systems Management Server 2003 On-site Technical Support
Progentís Technical Response Center provides affordable national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 phone help and online direct computer access to isolate and repair network problems quickly and economically.
Citrix offers a comprehensive line of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix technology and help you plan, test, deploy, optimize, and support Citrix virtualization platforms.
Cisco Unified Communications Manager, formerly named CallManager, operates as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and on-premises support to help businesses of all sizes to build and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent can help with any aspect of CUCM setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security environment that extends across your data center and cloud-based resources and guards any user at any location with any device.
Progent provided a wireless integration environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against local interference.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet firewalls to protect your IT assets at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
In conducting consulting tasks for enterprise customers, Progent follows a phased approach driven by defined milestones in order to achieve financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional deployment. All phases are recorded to provide a detailed description of IT services performed and to help in ongoing system support.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Progent's Sun Solaris family support services provide small businesses and developers help with administering and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with an easy single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and manageability that your business needs.
The QTS Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if your company is planning on migrating your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of affordable services such as data center migration, equipment installation and upgrades, infrastructure optimization, project management services, virtual server expertise, remote monitoring, automated system management, application development, disaster recovery/business continuity solutions, data security evaluation, and the use of Progent's Test Lab.