Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and transparent system maintenance. Progent's business continuity consultants can help your company to develop and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and geographically dispersed data centers.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide affordable online or onsite expertise to help companies to migrate efficiently to a modern communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
Cisco Nexus series switches are engineered to provide the throughput, expandability, uptime, virtualization support, capacity, security and ease of management required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting services to assist your IT staff to plan an optimal switch topology, build pilot environments to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced zero-downtime features incorporated into Cisco's Nexus products. Progent's consultants can also help your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent applies no initialization fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity does away with large invoices for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of performance that information security professionals are required to master. It provides business management the confidence that consultants who have qualified for their CISM certification possess the experience and capability to provide efficient security management and consulting consulting.
Progent can assist your organization to design an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can help create cost-effective security systems that protect a small office against advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources spread over multiple physical sites and public and private clouds.
Progent's colocation center IT services are designed for companies with hardware housed at IDCs or data center colo hosting sites and requiring on-demand on-site help at the colocation site plus off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of IDC and IDC and colo support services including network topology evaluation, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, design and installation of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server clustering systems.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
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Progent's Experts Group offers consulting in key technologies that include Macintosh integration and applications; Support for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized program support; Chief Information Officer, business analyst, and project management services; Special program development and deployment; Web, eCommerce, EDI, and client portal development and integration; Database support and performance help; Management intelligence consulting; and Telecommunications architecture consulting.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises services to assist you to design, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, providing your business a WLAN that has the coverage, speed, capacity, QoS, security, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless LAN and onsite survey services for validating, optimizing, and troubleshooting an operational Wi-Fi network.
Progent's ProSight Virtual Hosting offers proven virtualization technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive IT outsourcing alternative that enhances network availability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a safe and fault tolerant data center on a fast, high-availability virtual machine configured and supported by Progent's network support experts.
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.
Progent's Cisco Catalyst 802.11ax Wireless Access Point consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Progent's Citrix-authorized consultants can assist you to evaluate the strategic advantages of XenServer and other Citrix products, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your existing Citrix technology environment and show you how to optimize consolidation, performance, protection, availability, and recoverability.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced 24x7 remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of critical assets.
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a seamless extension of your IT services team.
Progent can provide fast and affordable online access to a certified Oracle DBA consultant or an Oracle application programmer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help design, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Progent's data protection experts can help you to design, deploy and manage a backup solution based on MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent offers monitoring and management to protect against data loss caused by human miscues, computer error, malicious insiders, and malware assaults such as ransomware.
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Progent's Windows Server 2019 disaster recovery planning experts can assist your organization to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent offers national remote technical support and consulting services for businesses who run Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft technology. Progent's engineers can provide Mac users a variety of services such as desktop assistance, migration to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Online IT help offers optimum leverage for your IT budget by extending user productivity and limiting the hours charged for computer analysis and repair. Advanced online access utilities and experienced technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In most of situations your network issues can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security professionals to assist you with the most difficult network issues.
Progent's application experts can provide advanced support, software development, deployment help, and webinar classes for leading applications that address vital areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting services remotely, Progent can help clients throughout the U.S. to avoid the lost productivity and fees related to travel and on-premises activity without sacrificing the effectiveness of technical services.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent has 20 years of experience assisting small and medium-size companies to plan, implement, optimize, manage, and troubleshoot computer networks that support at-home workers.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and troubleshooting services to help you to design, configure, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist your organization to design and deploy hybrid environments that integrate on-premises and cloud-based services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or help you upgrade to more recent firewall/VPN technology. Progent can also enable you to create and implement a comprehensive security strategy that can include firewall and VPN appliances and software, outsourced security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical help, maintenance, training, and security expertise.
If your business operates a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISA and CISSP-certified consultants can assist your entire enterprise in a broad array of security areas such as security administration practices, security architecture and models, connection management products and methodology, applications development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic skills and international standards of knowledge that information security professionals are required to possess. These accreditations give IT management the confidence that those who have achieved their CISM or CISSP qualification have the experience and knowledge to offer world-class security support and engineering help.
Progent's Microsoft certified experts offer a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP package based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the functions you currently need, with the option to add users and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting experts can help you deploy, configure and administer the latest version of Dynamics GP or upgrade efficiently from an older release.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering continually improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outgoing email testing to let you fix your e-mail environment and define and enforce company security policy.
Progent's experienced ransomware recovery experts can assist your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to assist your organization to design, configure, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and implement hybrid environments that integrate local and cloud-based services and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
If your company is producing Linux-based software on a network that includes Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by providing online and on-site support as your business needs it, Progent represents an affordable solution for maintaining an IT network that features high dependability, security, and efficiency. Progent's Linux developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring, and Help Desk services.
Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours online assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide 24x7 telephone help and remote secure network connection to troubleshoot and repair network problems rapidly and affordably.
For small and midsize businesses, computer security and regulatory compliance can be too complex to master but too dangerous to overlook. The largest largest institutions have been breached, and the top cloud services have on occasion been knocked out. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize companies to implement vital IT security tasks successfully by providing the benefit of billable time to the closest minute without any minimum charge for remote support. This means you have the help of a seasoned computer expert to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
If your business computer system combines Linux-based products platforms with Windows, Progent can help you to incorporate your servers into a unified environment that permits all your OS platforms to coexist for easy management, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and repair, on-site technical support, and Contact Center support.
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching solution for protecting the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you design, cost-justify, pilot, install, customize and manage the any edition of ISA Server on your network.