Additional Topics of Interest
Midsized Office Designer
Progent offers technical support for medium size companies with 100 to 250 system clients. The mid-size business or work group has traditionally been an overlooked part of the market for network consulting services. The cost structures and service access practices of major outside support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT network whose advanced technology and capability are frequently comparable to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and proactive server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the mid-size organization with enterprise-level support from certified, IT experts knowledgeable in a wide array of small business network solutions. If your medium size company or small business is looking for the quality of network help needed for a mid-size office without budgeting enterprise prices, you need Progent.
Solaris Remote Services
Progent offers nationwide urgent phone support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving client efficiency and shortening the hours charged for network analysis and repair. Advanced remote access utilities and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the toughest system issues.
PC Desktop Small Business IT Outsourcing Firms
Progent offers a wide array of affordable support services to help your company to deploy, integrate, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for individual machines or notebooks or help your business to plan and implement a company-wide rollout of new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to help your company to plan for and complete an office move or consolidation organized to produce the least possible interruption to your productivity.
Consultancy for Dynamics GP BizTalk Adapter
Progent's seasoned solution designers and programmers can help your business to build customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a range of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Help and Support for Anti-Spam
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing constantly updated spam and virus filtering, policy management, content filtering, and defense against email-based DHA and denial of service attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email testing to let you fix your email environment and define and regulate company security policy.
Help Desk Consulting Services
The Helpdesk support delivery model used by Progent gives small businesses an dependable alternative to dependence on independent consultants by offering broad expertise accessible to numerous support groups, optional round-the-clock availability of urgent help, fast escalation to top-level engineers for handling the most complex problems, support consistency and dependability, quick follow-up enforced by veteran IT service administrators, a choice of easy-to-use ways for requesting service jobs, and excellent progress visibility made possible by trouble ticket updates and accessible via a web portal.
Technology Professional for Email Block Lists
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Anti-Virus Setup and Support
E-Mail Guard is Progent's affordable antispam and anti-virus solution that offers small businesses world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and virus protection services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server platform, hardware technology, or data center location.
Exchange 2016 Data Loss Prevention Online Technical Support
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Infor SyteLine CloudSuite Purchasing Management Professionals
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing and service organizations to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Meraki Access Point Security Specialists
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Project Pilots Professional
For advanced project management support, Progent can provide access to senior IT professionals with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers follow leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.
MS CRM Configuration
Microsoft CRM helps small companies build profitable customer relationships. Integrated Sales and Customer Service components allow employees to share information to help improve selling success and offer consistent, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service data.