Additional Topics of Interest
Midsized Office Designer
Progent offers technical support for medium size companies with 100 to 250 system clients. The mid-size business or work group has traditionally been an overlooked part of the market for network consulting services. The cost structures and service access practices of major outside support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT network whose advanced technology and capability are frequently comparable to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and proactive server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the mid-size organization with enterprise-level support from certified, IT experts knowledgeable in a wide array of small business network solutions. If your medium size company or small business is looking for the quality of network help needed for a mid-size office without budgeting enterprise prices, you need Progent.
Linux RedHat Phone-based Services
Progent offers nationwide urgent phone support and troubleshooting services for companies who run networks powered by variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help provides optimum leverage for your IT dollar by extending user efficiency and shortening the hours charged for network repair services. Sophisticated remote access tools and skilled service specialists and consultants allow Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to help with the most difficult system issues.
Desktop Support Company
Progent can provide a variety of low-cost remote and on-premises consulting services to help your business to deploy, manage, and debug workstations and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Business Portal for Dynamics GP Professionals
Progent's seasoned application designers and software developers can help your company to build enhancements to Microsoft GP that address the special needs of your business while retaining the advantages of Windows integration. Progent can also provide expertise with a variety of software development technologies that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
E-Mail Guard is Progent's affordable antispam and antivirus service that gives small companies world-class defense against spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed spam filtering and virus protection services that stop email attacks before they can breech the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware type, or geographic location.
Microsoft Help Desk Consultants
The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small organizations an efficient option to reliance on freelance consultants by offering extensive expertise accessible to numerous support groups, optional 24x7 availability of urgent assistance, escalation capability to top-level experts for handling the most difficult problems, support consistency and dependability, quick follow through overseen by veteran IT service administrators, a variety of convenient mechanisms for requesting service jobs, plus excellent progress transparency made possible by trouble ticket updates and available through a web-based portal.
ProSight Email Guard Content Filtering Service Consultant
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft SQL 2008 IT Consulting
Progent's Microsoft-Certified SQL Server engineers can provide an array of support services to help small and midsize companies to plan, install, manage, and repair MS SQL 2008 systems so that they gain the maximum competitive benefit from Microsoft's state-of-the-art relational database technology. Also, Progent offers expertise for network architecture, enterprise-wide protection, and software programming to optimize the strategic advantage of your computer network.
Exchange 2016 In-Place Hold Online Technical Support
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Infor SyteLine CloudSuite Database Tuning Engineers
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to simplify supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Remote Support Services for Meraki Traffic Shaping
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support services to help organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.
IT Development Project Consult
For enterprise project management support, Progent can provide access to veteran IT professionals with years of background in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow best practices to ensure that strategic projects are completed on schedule and within budget.
Microsoft Dynamics CRM Remote Troubleshooting
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and offer steady, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support data.