Progent offers national online help and consulting services for companies that run Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft products. Remote technical support provides optimum return for your IT budget by protecting user productivity and limiting the time billed for network analysis and repair. Advanced remote access technology and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the toughest network problems.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's Cisco-Premier network management engineers can show you how to run Cisco's management tools along with a variety of specialized third-party applications to build a comprehensive network management solution in order to keep your network operating reliably, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or malicious attacks, and enable you to add or repurpose network resources intelligently and affordably as your business grows.
Even if your company has a minimal computer services group and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent has over 20 years of experience integrating, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, install, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can assist you to migrate to the current version of System Center from an earlier release or from a third-party datacenter management solution to provide the benefits of best-in-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Progent's remote access and smartphone synchronization specialists can help you to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your information network, enabling your business to optimize the productivity of your off-site workers.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent's virtual classroom webinars offer small companies the cost savings, convenience, and flexibility of virtual seminars and the effective training methods of expert instructors who utilize sophisticated technology to emulate real-time, interactive learning environments. Progent can provide webinar training for popular desktop software including elements of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management information software including Microsoft Dynamics GP; plus additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Help Desk Call Center management and co-management service programs allow companies to save money, improve productivity, and adapt quickly to fast-changing economic environments.
Progent's Power BI consultants can help you to plan, install, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can help you build and administer a local, cloud based, or hybrid architecture for Power BI.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
If your business operates a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire organization in a broad range of security topics including security management practices, security design and strategies, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core competencies and international standards of knowledge that information security managers are required to master. These certification give executive management the confidence that consultants who have achieved their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security management and engineering services.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, at the forefront of network support, performing a wide variety of technical tasks for an extensive mix of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This guarantees that you get not just world-class technical capability, but also a support engineer with proven methods for using computer knowledge to resolve actual network problems quickly.
Progent's Meraki wireless access point consultants provide remote and onsite support to help organizations of any size to plan, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's Microsoft-expert consultants can help your organization to enhance your servers or workstations from 32 to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit computing, plan an efficient upgrade strategy that minimizes operational disruptions, and offer economical, professional online help to aid your company to install 64-bit software and applications on your existing hardware.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows users.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent offers advanced online consulting support to help businesses connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco's security and offsite access technology for small businesses provide a comprehensive line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your company goals.
Progent's remote connectivity and wireless synchronization specialists can help you to plan and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling you to optimize the productivity of your remote workforce.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent offers companies of any size expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a comprehensive security strategy and select the right products from a variety of vendors to support your security objectives while sticking within your spending restraints.
Progent's proven ransomware recovery experts can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and extensive experience with network security architecture. ISSAP security experts possess in-depth knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
For large businesses, Progent can supplement in-house IT staffs by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent local extension of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and top-level support for multiple location office environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a site relocation or office move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.
Progent's seasoned group of network consultants and application specialists have years of experience providing remote and on-premises assistance for organizations of all sizes who need to incorporate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent offers the range of know-how to solve network issues that involve multiple manufacturers and that represent a combination of older and up-to-date technology. Progent offers budget-friendly online consulting to assist you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can provide as-needed support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete major network initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones to maximize their business value.
With virtual server technology, companies can run many virtual servers on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is the critical technology for building private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and management while improving data security, network availability, and disaster recovery. Other important server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you in all areas of server virtualization and management to enable your business to cut costs and save time.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry experience, in the trenches of IT service, performing a broad range of IT projects for a large mix of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical capability, but also a consultant with proven methods for using technical knowledge to fix actual IT problems efficiently.
Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are designed specifically for small businesses who need fast availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Selection and Integration.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to help you to design, deploy, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and global standards of skill that information security professionals are required to master. It provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security administration and support services.
If your company is producing UNIX or Linux applications on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of strategic know-how without the continual hassle of maintaining your business network. Through the use of automated network monitoring and by delivering online and on-site support when your business needs it, Progent offers an affordable solution for supporting an IT network that provides high availability, security, and efficiency. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, 24x7 monitoring, and Helpdesk services.
Progent's seasoned group of IT consultants and subject matter experts have extensive background providing remote and onsite support for businesses of any size who want to integrate Android phones into their information systems so that users can work together from anywhere. Progent offers the breadth of skills to solve technical issues that span multiple manufacturers and that represent a mix of legacy and up-to-date technology. Progent offers cost-effective remote expertise to assist you with any facet of designing, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you complete major IT projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and use Android phones efficiently.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
This page contains the latest information on cybersecurity threats, patches, and best practices. Call or email Progent if your organization needs assistance defending your network against the latest cybersecurity threats.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network costs and enhance productivity.
Progent's consultants offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can provide full-service project management support so you can plan and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support for Windows Server Essentials. Progent can provide full-service project management to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, implement, optimize, manage and debug a Wi-Fi solution adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can assist you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.
Progent's Ekahau-certified Wi-Fi consultants can help you to design, deploy, optimize, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Even if your business has a minimal computer services staff and a limited IT budget, your information system can still feature the same high availability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent has more than 20 years of background deploying, and supporting the core components that make up System Center and can help your organization to design, install, maintain, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist your organization to upgrade to the latest version of Microsoft System Center from an earlier one or from another datacenter management solution to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.
SQL Server 2014 incorporates significant improvements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services that include system design, deployment, administration, remediation, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.