355 S Grand Ave
Los Angeles, CA 90071
Additional Topics of Interest
Urgent Juniper J Series Gateway IT Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
The Progent Test and Training Lab at the QTS Data Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network initiatives on schedule.
Small Company Technology Consulting
If you have a small business network with 10 to 50 desktop clients, Progent's computer outsourcing services free your company from over-reliance on single freelance consultant while giving you affordable and reliable access to high-quality technical expertise. By providing IT support service when you require it, providing specialized expertise for critical applications, delivering unique services such as automated server monitoring, and charging only for support you receive, Progent gives you an economical solution for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and support a robust and safe information network and to have fast access to the experienced help ordinarily restricted to enterprises who are able to support a large in-house IT group.
24 Hour VMware Site Recovery Manager and NSX Consulting
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly recover the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and manage a DR system based on VMware SRM and VMware NSX.
macOS Online Troubleshooting Specialists
Progent offers nationwide online phone support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer macOS and Mac OS X clients a variety of services including desktop support, upgrading to the most recent version of OS X from legacy versions of macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or migrating to iCloud. Online technical support provides optimum return for your IT dollar by protecting client productivity and shortening the hours charged for computer repair services. Advanced remote support technology and experienced technicians and consultants allow Progent to solve the majority of network problems without wasting time and expense by going to your site. In most of situations your IT issues can be remediated over the phone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help with the toughest system problems.
Symantec Security Network Security Auditor
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical help, administration, training, and security consulting.
Citrix Xen Hypervisor Consulting Services
Progent's Citrix-certified engineers can assist you to understand the business advantages of XenServer and additional Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer environment and show you how to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.
scom 2016 management packs Support
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for key applications by offering unified, mixed-platform monitoring of IT resources deployed across on-premises systems and cloud environments. Progent's consulting group offers advanced online and onsite support to help organizations of all sizes to design, integrate, tune, update and repair Operations Manager 2016 solutions. Progent can assist you to move to Operations Manager 2016 from older versions or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft CRM Network Engineer
Progent's team of application experts offer in-depth consulting, software development, deployment assistance, and online training for popular applications covering key areas including ERP, general accounting, management reporting, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting services remotely, Progent can help small businesses anywhere in the U.S. to save the time and fees related to travel and on-site visits without sacrificing the effectiveness of technical support.
Amazon EC2 mobility Developer Firm
Progent can provide affordable remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Computer Consultancy Firms Microsoft Office 2003
Progentís IT outsourcing services offer budget-friendly computer consulting for small businesses. Whether it involves designing network architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize risks, permitting network support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your vital applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
ProSight Patch Management Automation Remote Consulting
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they can impact productivity.
Remote Troubleshooting SharePoint
Progentís Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint Server offers a central spot for your employees or customers to access, manage, share and interact with relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information theyíve created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint environment or migrate to the latest release of SharePoint.