Additional Topics of Interest

System Center MOM Consultants
Remote Network Monitoring Remote Support Services

Even if your business has a minimal network support group and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the most recent network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers operating.

Online Wireless Site Survey IT Services
Wi-Fi RF Coverage Maps Computer Consultants

Progent's Wi-Fi site survey services make it easy to plan, implement and debug a Wi-Fi network adapted to your facilities, offering you a wireless solution that delivers the coverage, performance, density, QoS, security, and hand-off capability your business needs. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and onsite survey services for validating, optimizing, and troubleshooting a functioning wireless network.

Infor SyteLine CloudSuite Data Conversion Consultants
Infor SyteLine CloudSuite Upgrade Services

Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and service companies to simplify complex supply chains and streamline critical processes to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

Specialist ProSight Email Spyware Protection
Professional Email Anti-fraud Intelligence

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

Microsoft Certified Partner Lync Server 2013 and Android Consultant Services
After Hours Lync Server 2013 IM Professionals

Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

Microsoft CRM Support and Setup
24/7/365 Integration Support Customer Relationship Management

Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help improve selling success and deliver steady, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.

Contract Programmer Amazon Marketplace Web Service integration
Amazon Marketplace Web Service integration Developer Firms

Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

After Hours Meraki MR18 Access Point Troubleshooting
IT Consultants Meraki Outdoor APs

Progent's Meraki wireless access point consultants provide remote and onsite support services to help businesses of all sizes to design, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.

SCOM 2012 Migration Onsite Technical Support
Help and Support SCOM 2012 R2

Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.

Tracking Service Costs Remote Troubleshooting
Tracking Service Costs IT Consulting

Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support organizations who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to every client. The practice of documenting and archiving support records results in more efficient support and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of vital service information.

Online Support Office 365 Exchange migration
Hybrid Exchange Online and Exchange on-premises Consulting Services

Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated email infrastructure to lower hardware expense and management hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your organizations to assess the potential advantages of Exchange Online, design a network topology that aligns with your business needs and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.

Exchange Server 2007 Support
24-Hour Exchange 2007 Technology Consulting Services

Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.

Operations Manager Network Consultant
Microsoft System Center Operations Manager IT Services

Medium-size companies can derive all the benefits of Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, medium-size businesses can choose a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, automated alerts, in-depth reporting, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size business information systems enterprise-class reliability, security and productivity.

Security Services Juniper SSG20 Router
Juniper SSG20 Router Security Auditing

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.