Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent imposes no service activation charge and requires no monthly commitment for services provided during normal working hours. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to permit less critical problems to fester.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data.
Progent's certified consultants can provide offsite and onsite consulting services to assist your company to administer, maintain, and repair computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online access, mobile device management, Wi-Fi configuration, and remote network monitoring.
Progent has two decades of background helping small and medium-size companies to plan, implement, optimize, administer, and debug IT networks that incorporate telecommuters.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
The Help Desk support model used by Progent's Technical Response Center gives small and midsize companies an affordable option to dependence on independent consultants by offering extensive expertise accessible to multiple engineering groups, optional 24x7 access to emergency help, escalation capability to top-level experts for handling even the most intractable issues, service consistency and reliability, prompt follow through overseen by seasoned support administrators, a variety of convenient mechanisms for initiating service jobs, plus excellent progress transparency made possible by ticket tracking and available through a web portal.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of adopting Microsoft Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define policies, set up pilot environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and ongoing Call Center support services.
ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server 2006 experts can show you how to plan, cost-justify, pilot, install, customize and manage the any version of ISA Server on your information system.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your network managers to adhere to best practices to maintain XenDesktop efficiently.
This page contains current information on security threats, patches, and best practices. Call or email Progent if you need help defending your system against the latest IT security threats.
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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's certified consultants can assist you to test Windows 7 to verify application compatibility and to check its performance and reliability running with your applications. Progent's consultants can also help you to assess the potential strategic benefits of adopting Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist you to plan and carry out a non-disruptive migration to Windows 7 from a previous release of Windows.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's Microsoft-authorized experts can show you how to evaluate the business case for implementing Microsoft SharePoint 2007, consult with you on the most appropriate version of Microsoft SharePoint for your circumstances, provide setup and deployment expertise, help you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint Portal Server 2007, design a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging solutions for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, fault tolerance, easy access for off-site and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.
Progent offers nationwide online help and consulting services for companies who run Apple Mac environments or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's experts can provide macOS and Mac OS X users a range of services such as desktop assistance, migration to the most recent version of OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Online IT help offers maximum leverage for your IT dollar by protecting user productivity and shortening the time charged for network repair services. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the most difficult network issues.
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Progent can provide economical remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide expert assistance for Access application programming, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access application development and DBA services.
For custom application creation, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Power BI consultants can help your business to plan, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and manage an onsite, cloud, or hybrid environment to run Power BI.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
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Progent's ProSight Active Security Monitoring utilizes cutting edge behavior AI technology from SentinelOne to guard endpoints as well as servers and VMs against known and novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
If your business operates a UNIX or Linux network or a multi-OS computer system, Progent's CISA and CISSP-premier security specialists can assist your entire organization in a broad range of security areas such as security management procedures, security design and models, connection management products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that information security managers are required to master. These certification provide IT management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the experience and knowledge to offer effective security support and engineering services.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics solution that integrates data and operations throughout your business, interfaces easily with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting services include system design, installation, documentation, local and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's certified engineers provide technical help and IT consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and support expertise for Exchange 2003 Server include system design, installation, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Progent can assist small and medium-size companies to provide their home-based workforce with efficient integration with cloud applications and services.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent can provide the part-time or temporary services of a seasoned CIO who can provide strategic direction to help you pick and maintain IT technology to meet your present situation and that can serve as a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to add one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal position to offer objective recommendations along with expert technical help for creating IT solutions that match the particular requirements of your organization.
Cisco's security and remote access technology for small to mid-size businesses offer a complete array of easy-to-administer protection products to let you protect your entire information system. Cisco's VPN product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate goals.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management, staff, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and world-class protection for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent's high availability system consultants offer non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center consulting, and other high-availability operations services to show your organization integrate a 24x7 environment for mission-critical applications. Progent has the background to develop affordable, 24x7 networks by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a completely redundant Internet connection and efficient network load balancing.
Colocation sites allow businesses to share enterprise-class data centers for hosting network equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation strategy including selecting and migrating to a colocation facility, designing network topology, defining required equipment, on-site and on-line maintenance, establishing remote system administration, and training your IT personnel.
Progent can assist you to create, install and administer a backup solution built around MSP360 Backup software to protect your resources hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from user mistakes, software flaws, ill-intentioned insiders, and malware attacks like ransomware.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect vital facets of IT like ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange 2013.
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by identifying threats and filtering traffic content based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent's Solaris platform consulting services offer small companies and software developers assistance with administering and supporting Sun Solaris environments that run with Microsoft-based technology. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience offers you an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Mac support consultants can help you with a wide range of system infrastructure issues such as system architecture, off-site and mobile access, internetwork communication, protection, and new technologies including Voice over IP and fast wireless networking. For business networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, integrating, and supporting a network architecture that is reliable, secure, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
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Server proliferation puts pressure on network budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of hardware and quicker ROI, more leveraged use of physical computers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from on-line systems.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts can provide economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages created to help your company to detect and fix a an array of IT network problems before they can disrupt productivity.