ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so any potential problems can be resolved before they can disrupt productivity.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of IT experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also help your business to design and execute a migration to the Flexential facility by providing services such as planning solution configuration, recommending hardware components, system setup and validation, debugging, streamling remote network management, and training your network staff.
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can help create cost-effective security solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources spread across multiple physical sites and public and private clouds.
The cluster technology built into the high-end editions of MS Windows Server 2008 is radically redesigned to streamline the installation, setup, and maintenance of server clusters that offer greater levels of network dependability, security, efficiency, and flexibility. New or enhanced features include automated cluster Validation, easier setup and installation, improved cluster administration, new cluster infrastructure for maximum availability, better security and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of Windows clustering, plan and implement a deployment, educate your IT staff to administer your failover clusters, provide continuing consulting and support services, and produce and validate a workplace recovery plan.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent's CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Technical Response Center (TRC) offers affordable national extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone support and remote direct computer access to troubleshoot and repair network problems quickly and affordably.
Progent's Microsoft-certified engineers can assist you to update your workstations from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit desktop computing, plan an efficient upgrade process that minimizes business disruptions, and deliver inexpensive, professional remote help to assist your organization to configure 64-bit PC desktop software and applications on your current computers.
Les Kent has a 35-year history of successful network integration, corporate management, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions during his time as as a system architect, application developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global corporations.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is designed to offer a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from legacy releases of VMM, develop workflows for creating and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of new capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi expertise.
Progent's expert programmers, relational database architects, and project management consultants can assist enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by providing relational database architects and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can help businesses to build, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Progent has been providing SharePoint consulting services since the initial product was published over two decades ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific tasks related to your SharePoint 2013 deployment.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so all looming problems can be resolved before they can disrupt your business.
Progent practices information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces little competition. Mid-size companies who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, protected, and efficient.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline network management, provide technical support and repair, and strengthen security. Progent can also help you design, justify, and execute a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test programs to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and safer AD environment. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with information security standards, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and less downtime.
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of servers and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced system uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of software development or pilot testing systems from production systems.
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of all sizes to plan, deploy, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or full project management support. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 offered by Progent include ROI estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing consulting support.
Progent's certified Office and Microsoft 365 experts can assist businesses of any size to integrate Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides fast ROI and promotes improved business results. Progent can assist you to integrate Office or Microsoft 365 apps with one another and with additional key Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems with different versions of Office and can provide customized online instruction to individual users or teams.
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to assist your company to manage and repair your existing Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's consultants offer online and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security environment for your Skype for Business deployment that meets government and industry requirements.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Progent provides nationwide remote phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft products. Remote network consulting offers optimum leverage for your IT budget by preserving client productivity and limiting the hours charged for computer repair services. Advanced online access technology and skilled technicians and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to assist you with the most difficult system issues.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, reducing the complexity of designing, deploying, administering, and accessing company data and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling enhanced efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server can protect business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, configure, and maintain ISA Server on your system so your company benefits from a smart and affordable combination of security, productivity, and speed.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution effectively.
Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that utilize local resources as well as one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud integration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other personal devices.