Additional Topics of Interest

Open Now Apple Certified Desktop Technician (ACDT) IT Outsourcing
GIAC Web Application Security (GWAS) Support services

Progent provides customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to know that their computer service professionals have accredited training plus broad practical experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the CCIE brings privileges for substantially superior vendor assistance than is offered to non-certified consultants, enabling Progent to deliver customers a better class of IT support. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of recognized industry experts.

Ransomware Recovery Readiness Analysis Consultants
Ransomware Recovery Preparedness Analysis Consultant

Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with data security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime.

Project 2016 Integration
After Hours Project 2019 Integration Companies

Progent's Microsoft-certified engineers offer in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on industry best practices to help businesses of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.

64-bit Computing Engineers
64-bit Migration Professionals

Progent's Microsoft-certified consultants can help your organization to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit desktop processing, plan an efficient migration process that reduces business disruptions, and provide economical, expert online support to aid you to install 64-bit desktop operating systems and application programs on your current computers.

Online Technical Support Microsoft Skype for Business IM
Skype for Business and Active Directory Consultancy

Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts can provide online and onsite support services to help you to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.

VMware Data Recovery Consultants
Specialists Apple Time Machine Backup

Progent can provide affordable remote support from consultants skilled in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup systems for a variety of environments such as on-premises, edge to datacenter, cloud, or hybrid.

802.11ac Wireless IT Consulting
wireless IP phones and CUCM Network Engineer

Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Microsoft Windows Server 2012 R2 Virtual Fibre Channel Setup and Support
Microsoft Windows Server 2012 R2 Outsourcing

Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security strategy, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

Consultancy OS X Remote
OS X Troubleshooting Professionals

Progent offers national remote technical support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Mac users a range of services such as desktop assistance, upgrading to the latest version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or moving to iCloud. Remote network consulting offers maximum return for your IT dollar by preserving user productivity and limiting the hours billed for computer repair services. Advanced remote access technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your IT issues can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist you with the most challenging system issues.

On-site Support Cisco VoIP phones Single Number Reach
SPA500 Series IP Phone IT Consultant

Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

IT Security Consulting Services
Cybersecurity Evaluation Consulting Services

Progent's certified cybersecurity consultants can run cybersecurity reviews of company-wide security to validate your company's cybersecurity profile compliance with important international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security engineers can also conduct extensive information security assessments to determine your company's compliance with recognized international security standards such as HIPAA, NIST, and ISO 17799.

Supplemental Help Desk Computer Consulting
24/7/365 Support Desk Sharing Information Technology Consulting

Progent's Microsoft authorized Consultants provide three ways to help mid-size and large companies develop a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs on the market and decide which products may be too costly, miss key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk staff for occasional projects or to fill in for absent or indisposed personnel.

iPhone and Exchange integration Professionals
iPhone VPN Integration

Progent offers cost-effective remote assistance to assist your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information system.