Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own service brand as a transparent extension of your IT services team.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
For over 20 years, Progent has provided budget-friendly IT planning, integration, debugging, security services, and development for networks of all sizes.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Progent's compensation model is based on contribution, so just like working as an independent consultant, your income is directly tied to your work effort. Certain of our consultants stress quality of life and choose to consult at an easy pace, utilizing our self-determined calendar to pursue individual pursuits such as hiking, motorcycle racing, snow boarding, surfing, travel, or sharing free time with family and friends. Other consultants use the chance to make major dollars via lots of work and long days. Progent fully supports either end of the spectrum plus everything in between.
Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can assist businesses to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business networks built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit email, examine the GAL, import addresses, sync up appointments, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Progent can provide the support of certified consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security professionals to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
ProSight Reporting is a growing line of in-depth reporting tools created to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and service organizations to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI tools from SentinelOne to guard endpoints and servers and VMs against recognized and zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity programs and cloud services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of subscription plans targeted at customers from individuals and home offices to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to understand the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud-based products and services.
Microsoft CRM helps mid-market companies nurture profitable client relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help improve selling success and offer consistent, efficient customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer support databases.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Cisco certified Wi-Fi experts can provide affordable online and onsite support for both legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can assist your business to design and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.
Progent's experienced ransomware recovery consultants can help your business to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent has been delivering SharePoint consulting services since the initial product was released more than two decades ago, and Progent has the scope of IT know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.
Progent's Microsoft engineers offer in-depth expertise in deploying, managing and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services following industry best practices to assist businesses of any size to receive all the advantages of this leading platform. Consulting support offered by Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training.
MS Office Communications Server delivers IM and presence as part of a scalable, world-class solution offering enhanced protection, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Successful deployments of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the benefits of Office Communications Server across your whole corporation.
For more than two decades, Progent's consultants have delivered affordable IT planning, integration, troubleshooting, security services, and development for information networks of all sizes.
Progent's Intune consultants can assist your company to understand the business value of adopting Intune for administering your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to define security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Progent's seasoned group of network consultants and application specialists have years of experience providing online and onsite support for organizations of any size who want to incorporate Android phones into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the range of know-how to solve technical issues that involve numerous manufacturers and that represent a combination of legacy and current information technology. Progent offers affordable remote technical support to help you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and use Android phones and tablets securely and productively.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, implement, optimize, manage and debug a Wi-Fi network adapted to your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.
Before Progent's MOM-based solution, system issues were approached reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off server troubles before they becomes critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class availability, security and productivity.
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers several RMM options available as economical services designed to help your company to identify and resolve a most IT network problems before they get big enough to impact productivity.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Progent's Juniper Networks-authorized network engineer can help you to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer support for Juniper's premier network control software to enable your business to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that include a mix of Juniper's software platforms.
Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT administration and support staff, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Cisco's network security and offsite connection products for small businesses provide a full range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company goals.
Progent's consultants offer expertise in multiple technologies related to mobile networking such as system architecture, Activesync, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified experts can save your company time and money by using their wireless background to show you how to select and configure mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless handhelds work better.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location migrations, Progent has the background to complete your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business goals.
24-Hour Co-managed Support Desk Network Consulting
SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as reduced capital costs, reductions in operational expense, improved executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can show you how to implement and administer a local, cloud, or hybrid environment to run Power BI.
If you have a company IT system with 10 to 50 desktop users, Progent's network outsourcing services free your organization from dependence on single freelance consultant while giving you affordable and dependable access to enterprise-class technical expertise. By providing network consulting help when you need it, offering specialized expertise for key technologies, delivering unique support such as automated server monitoring, and billing only for support you receive, Progent offers you an economical solution for maximizing the productivity of your small office network. Progent is the smart way for small organizations to build and maintain a robust and secure IT system and to benefit from fast access to the skilled consulting ordinarily restricted to enterprises who can support a large in-house IT organization.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, deploying, managing and supporting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are properly configured and effective.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and debugging support to assist you to design, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated workloads.
Progent's CCIE-certified networking consultants have extensive experience helping ISPs to architect, deploy, manage, tune, and debug high-availability, scalable connectivity environments appropriate for shared public networks.
Progent's Technical Response Center offers low-cost national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and remote secure network access to isolate and resolve network problems rapidly and economically.
Progent's Sun Solaris family consulting services provide small and mid-size businesses and software developers support for administering and maintaining Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller solutions.