Progent provides customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to know that their computer service professionals have accredited training plus broad practical experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the CCIE brings privileges for substantially superior vendor assistance than is offered to non-certified consultants, enabling Progent to deliver customers a better class of IT support. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of recognized industry experts.
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with data security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Progent's Microsoft-certified engineers offer in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on industry best practices to help businesses of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.
Progent's Microsoft-certified consultants can help your organization to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit desktop processing, plan an efficient migration process that reduces business disruptions, and provide economical, expert online support to aid you to install 64-bit desktop operating systems and application programs on your current computers.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts can provide online and onsite support services to help you to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent can provide affordable remote support from consultants skilled in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup systems for a variety of environments such as on-premises, edge to datacenter, cloud, or hybrid.
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security strategy, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent offers national remote technical support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Mac users a range of services such as desktop assistance, upgrading to the latest version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or moving to iCloud. Remote network consulting offers maximum return for your IT dollar by preserving user productivity and limiting the hours billed for computer repair services. Advanced remote access technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your IT issues can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist you with the most challenging system issues.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's certified cybersecurity consultants can run cybersecurity reviews of company-wide security to validate your company's cybersecurity profile compliance with important international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security engineers can also conduct extensive information security assessments to determine your company's compliance with recognized international security standards such as HIPAA, NIST, and ISO 17799.
Progent's Microsoft authorized Consultants provide three ways to help mid-size and large companies develop a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs on the market and decide which products may be too costly, miss key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk staff for occasional projects or to fill in for absent or indisposed personnel.
Progent offers cost-effective remote assistance to assist your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information system.
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN devices and software, managed security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing network help, administration, education, and security expertise.
If you are a network consultant with system support expertise, joining Progent and helping our customers will expand your skills through collaboration with Progent's team of motivated, world-class consultants. Progent's focus on offering network expertise and technical support to small and midsize companies will give you the opportunity to consult in depth with decision makers and add significantly to the success of dynamic organizations. Also, Progent's virtual office environment offers the most advanced technology for off-site service and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical problems.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement an efficient migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the coverage, performance, density, data protection, and hand-off ability your company requires.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced network service programs, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and productivity.
Progent offers advanced online support to help businesses integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine local resources along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent's Microsoft-Certified SQL consultants offer a range of services to assist small businesses to design, install, administer, and troubleshoot MS SQL 2008 systems in order to gain the optimum strategic benefit from this state-of-the-art database management technology. Also, Progent can provide expertise for system architecture, enterprise-wide protection, and software programming to optimize the strategic benefit of your IT investment.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and maintenance of server clusters that provide greater levels of network availability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, easier configuration and deployment, improved cluster management, new cluster architecture for increased availability, hardened protection and quorum models, minimization of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of failover clusters, design and implement a deployment, train your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a business continuity plan.
SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise information and database programs on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft consultants can provide advanced expertise in deploying, managing and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online consulting services based on proven best practices to help businesses of any size to get all the benefits of this powerful platform. Services available from Progent include solution planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, tune, administer, and debug computer networks that incorporate telecommuters.
If your company runs a Solaris network or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad array of security areas such as security management practices, security design and strategies, access control products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that network security professionals are required to possess. These certification offer executive management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to offer world-class security support and consulting services.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's data protection experts can help your company to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and permits you to create a backup ecosystem with a minimum Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from human mistakes, system errors, malicious insiders, and external attacks such as ransomware.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a team of network experts based in the Tampa area, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also help you to plan and execute a migration to the Flexential data center by providing services such as planning system architecture, specifying hardware, system setup and validation, debugging, streamling remote network management, and training your IT staff.
Progent's Cisco certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR system built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, automate network administration, help with creating applications, and build and test a DR/BC plan.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to move from an earlier edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises consulting services to assist you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite configuration and troubleshooting support to help your organization to plan, configure, update, optimize, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific office design, construction, and anticipated workloads.
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that mix Mac with Windows systems with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.
Progent's webinar training classes provide small businesses the affordability, simplicity, and versatility of online seminars plus the proven training techniques of expert instructors who utilize sophisticated technology to reproduce live, participatory classes. Progent offers online training for popular desktop software including elements of Microsoft Office such as Excel, Word, PowerPoint, and Project: Microsoft Dynamics business accounting and management solutions such as Microsoft Dynamics GP; plus additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network specialists can provide a range of network support services such as project management, SOX compliance, site moves, corporate security, system design, on-site or remote branch office support, and technical support for colocation hosting environments. A Progent IT architect can show you how to plan a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises plan, deploy and support major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.
Progent's Wi-Fi site survey services make it easy to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that has the coverage, speed, density, Quality of Service, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of client productivity programs and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of subscription plans intended for markets from students and households to global enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate local and cloud-based resources.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.