Progent's Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without adequate internal resources to configure effective test systems, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and consolidating your vital communications technologies.
System Center 2016 provides major improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.
Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help businesses of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the technologies that go into building a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and protects any user anywhere with any endpoint device.
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to optimize the efficiency of your off-site workforce.
Progent's Intune consultants can help you to understand the strategic case for adopting Microsoft Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define policies, plan and deploy pilot environments to evaluate the benefits of Intune for your network, install Intune throughout your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Intune solution.
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to understand your business more completely, turning raw data into useful business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent's Cisco-certified wireless networking consultants can help businesses of any size to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, coverage, density, expandability, security and manageability required for transparent access between Wi-Fi and wired networks. Progent offers efficient remote and onsite support for legacy and current 802.11ac Aironet access points and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent can assist you in any and all phases of your migration to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent’s Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or customers to access, organize, distribute and interact with relevant information, documents, and applications and to communicate with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and outside a business network. Windows SharePoint Services connect employees, clients, teams and projects with the data they’ve created in a manner that makes data easy to find, retrieve and apply.
Progent's seasoned solution designers and software developers can assist your company to create enhancements to Microsoft GP/Great Plains that support the unique requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a range of development technologies that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent can assist your business to design and execute an efficient migration from a Sun Solaris-powered IT environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can show you how to guard your data and reduce business disruption by developing an effective transition strategy that protects your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, transition strategy and testing, MS Exchange migration services, information and application transition, and processor and media migration and consolidation.
Progent offers access to a veteran consultant with extensive hands-on experience installing, maintaining, and upgrading video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your ISP, and your video conferencing platform supplier to assist your organization maximize the business value of your telepresence ecosystem.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network experts can provide online or onsite configuration and debugging services to help your organization to plan, implement, update, tune, administer and debug Cisco Small Business wireless access point environments of any size or topology.
important features of Microsoft Dynamics GP software include a modular design that allows you to buy only the components you need, a standardized architecture built on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from almost any database or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create specialized programs. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP business accounting software into a high-value business management solution.
Progent offers economical remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert assistance for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored online training for Access application programming and DBA services.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent's pricing model is to charge for online support and on-premises visits per minute. Consequently, you are billed just for received support. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and asks no monthly commitment for support services delivered during normal working hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for fast solutions so you won't be tempted to allow minor problems to fester.
Progent's expert application designers and programmers can help your business to build customizations to Microsoft Dynamics GP that support the unique needs of your business while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a selection of software development tools that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent’s Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who need fast availability of a Help Desk Call Center with professional phone support and full escalation capability but who have to work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Remote server management cards give network managers complete control of a server without the requirement for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and meets your company's requirements.
Cisco's security and remote connectivity technology for small to medium sized businesses offer a full array of easy-to-administer protection hardware and software to help you protect your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your business goals.
Progent offers cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to deploy all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed expertise to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
Progent's support experts in Mac and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive networks with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Windows and Macintosh service makes it possible to provide world class support to companies that depend on these technologies to maintain their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service components allow employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your corporate processes.
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are experienced in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and fixing failed configurations of Active Directory and AD-associated applications.
Progent can help your organization in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Progent's management team consists of industry professionals with decades of background providing network consulting, troubleshooting, and long-term information system planning to businesses ranging from startups to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have put together a management team able to provide businesses with the top service value available anywhere.
Hyper-V 2016 utilizes key technologies initially designed for and refined on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and execute a smooth upgrade strategy, educate your IT administration and support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Cisco's network security and offsite access products for small businesses offer a full range of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align most closely with your business goals.
Progent offers the services of RIM BlackBerry-premier experts who can help small businesses to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven online service delivery model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT network.
Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's application experts offer in-depth consulting, custom development, integration assistance, and online classes for leading applications covering key areas including ERP, general accounting, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting support online, Progent can help clients anywhere in the U.S. to save the lost productivity and expense associated with travel and on-premises visits without sacrificing the effectiveness of consulting services.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that offers quick return on investment and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different versions of Microsoft Office and offers customized online instruction to individual users or teams.
Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key areas like manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.
Progent can provide one-on-one training designed for people who want to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac application software.
Nagios and MRTG are useful, Open Source monitoring tools that operate under Linux and can be used to analyze UNIX networks, Microsoft Windows networks, or mixed-OS situations where Linux and Windows run side by side. The Nagios monitor lets network support engineers to track system services such as SMTP, HTTP, FTP, and NNTP. MRTG lets you track the traffic through SNMP network devices such as processors, routers, and switches. Progent's system monitoring consultants can help you utilize both these programs to streamline and repair your system.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
Progent’s expert programmers, database designers, and program managers can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other data sources like SQL Server and Excel to create data-driven intranets and web portals. Progent also can provide expertise with multiple web development tools and can help clients to build, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small organizations to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network ecosystem. Progent offers full-service project management support so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers as-needed consulting help, technical support, and training.
Progent can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of System Center 2016, expand or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's team of application experts can provide advanced support, software programming, deployment help, and webinar training for popular applications covering vital areas including ERP and MRP, general accounting, management analytics, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting support online, Progent can help clients throughout the U.S. to eliminate the lost productivity and fees related to travel and on-site activity without compromising the effectiveness of technical support.