Progent's Microsoft and Cisco certified network consultants offer advanced help with a wide range of technologies and can provide that expertise online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent offers online help for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the support of CISA-accredited security engineers to assist with high-level security design and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the United States.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support to help your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to help you to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to assist organizations of all sizes to plan, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or computing device.
Progent's Microsoft consultants offer advanced support in implementing, operating and debugging all versions of Project Server and can provide a wide variety of cost-effective remote consulting services based on proven best practices to assist businesses of any size to receive all the benefits of this leading project management solution. Consulting support available from Progent include system design, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training.
Progent can assist your company to plan and execute an efficient transition from a UNIX-based information environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to guard your information and reduce productivity discontinuity by developing an effective migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing infrastructure, migration strategy and testing, MS Exchange migration services, data and application software transition, and processor and mass storage transition and economization.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security designs for information systems with many locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Progent's consultants can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud. For business environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, create pilot systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to use enhanced management tools, and provide ongoing consulting and technical support via affordable options such as Contact Center support and remote technical assistance.
Progentís Microsoft-premier consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit PC desktop processing, design an efficient migration process that reduces operational interruptions, and deliver economical, expert online support to aid you to configure 64-bit PC desktop software and application programs on your current hardware.
To deliver cost-effective network support for small companies, Progent offers full-service IT outsourcing plans that offer small offices quick access to technical help without requiring you to recruit, educate, and maintain an expensive in-house IT staff. Progentís IT outsourcing packages give you an economical alternative for creating a protected and reliable environment for your important Microsoft Windows business productivity suites such as Office XP and Microsoft Office 2003.
Progent provided a wireless integration environment that enabled a school to improve productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Progent's management team consists of seasoned veterans with decades of background providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have assembled a management team able to provide businesses with the best service value in the industry.
Progent's certified SQL Server programmers and database administrators can provide remote expertise to assist businesses of any size to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants offer support for any element of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated Exchange components to reduce capital costs and management hassle. You can configure Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your small businesses to assess the benefits of Office 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
Microsoft Dynamics GP 2010 accounting is a comprehensive business management solution that unifies information and operations throughout your company, interfaces easily with other solutions, and brings together employees, customers and suppliers regardless of time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact key areas like ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
Office 365 is Microsoft's expanding family of productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of subscription plans intended for customers ranging from students and home offices to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Progent believes that a well designed and executed network can be a pivotal factor for accelerating a company's growth, and we follow this credo in our own network environment. Progent has built a non-stop virtual office network that enables Progent's staff consultants and certified contractors to deliver fast and efficient support, cooperate closely on sophisticated jobs, and gain from career and personal maturity by acting as part of a dynamic business ethos of self motivation and independence.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum availability for critical applications by offering unified, mixed-platform tracking of physical and virtual resources installed across on-premises systems and private and public clouds. Progent's consulting team offers advanced online and onsite support to assist organizations of all sizes to design, integrate, tune, update and repair Operations Manager 2016 deployments. Progent can help your company to migrate to SCOM 2016 from earlier versions or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall and VPN utilities and appliances powered by Check Point Software's security platform to provide an affordable and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a central source for on-going network support, administration, education, and design services.
Progentís wireless consultants can help small businesses plan, select, evaluate, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of protection that equals or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you identify and deploy the wireless link technology that align best your company requirements.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi professionals who can help you to assess the benefits of UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi solution.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt your business.
Windows Active Directory requires significant field experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are skilled in planning, integrating, and troubleshooting sophisticated Enterprise Active Directory installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in production AD systems, and fixing failed configurations of Active Directory and AD-associated applications.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a single-server platform for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can assist your company to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent can help you in any and all phases of your migration to Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Progent offers several network security packages intended to provide larger corporations an objective and thorough network security evaluation from a team of premier security consultants. All Progent's network security assessment bundles incorporate a suite of procedures like network scans from within and from beyond the corporate security perimeter, professional interpretation of scan results by certified security engineers, creation of a report documenting the results, plus an interactive high-level executive outbrief and a detailed interactive review for internal IT managers.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist organizations of all sizes to configure and support MySQL within a robust network environment that offers advanced speed, expandability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Progent's Microsoft-certified network engineers can help you to assess the value of Exchange 2010 for your business and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying management, and integrating your key communications platforms.
Progent's certified wireless networking consultants can assist businesses of all sizes to design, deploy, administer and repair Cisco Aironet wireless access point solutions to provide the performance, coverage, capacity, scale, security compliance and manageability required for seamless access between Wi-Fi and wired networks. Progent can provide affordable online and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management tool based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP family, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently require, with the ability to expand users and increase capabilities in the future. Progentís Dynamics GP/Great Plains Software consulting experts can help you install, customize and manage Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.
Progentís Technical Response Center (TRC) offers national extended hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone help and online direct network connection to troubleshoot and resolve network problems quickly and economically. The breadth of technical experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to competent experts as needed. For critical problems, the TRC tries to answer your call for support within one hour.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Medium-size companies who utilize familiar freelance consultants or who maintain in-house support personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2K Servers and can simplify network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
Progent's veteran team of network consultants and subject matter specialists have years of experience providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information networks so that users can work together while on the go. Progent offers the range of skills to resolve technical problems that span numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective remote expertise to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish major IT initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets efficiently.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Progent's Experts Team offers support in important technologies such as Macintosh networking and applications; Support for Linux-based, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program support; Chief Information Officer, management information analyst, and project logistics outsourcing; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal development and integration; SQL support and performance consulting; Management information expertise; and Telecommunications systems consulting.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class applications that can give your business a significant competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to offer world class assistance to businesses that rely on these technologies to keep their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent's ProSight Virtual hosting services offer small companies a range of benefits including lower capital expenditures, savings on operational costs, improved management focus, world-class security, enhanced availability, and regulatory compliance.
Progent's Power BI consultants can help your business to design, install, maintain, enhance or debug your Power BI solution. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud, or hybrid environment to run Power BI.
If your company has a Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can help your whole organization in a wide range of security topics such as security administration procedures, security design and strategies, access control products and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM and ISSAP stipulate the basic skills and international standards of performance that network security professionals are required to master. These certification offer IT management the assurance that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and theory to offer effective security support and consulting help.
Progent's Microsoft consultants can provide cost-effective online technical support and programming services to assist you to design, deploy, manage, and maintain SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management tools, wikis, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, create a corporate-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent offers nationwide remote help and consulting services for companies that operate Apple Mac environments or whose information systems include a mix of Mac with Microsoft Windows products. Progent's engineers offer Apple macOS and OS X users a variety of services such as desktop support, upgrading to the most recent edition of OS X from earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to Apple's iCloud. Online technical support provides optimum leverage for your IT budget by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by going to your location. In most of situations your IT issues can be remediated over the phone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist with the most challenging network problems.
Progent's Microsoft-certified network experts can assist you to assess the benefits of Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by improving your workers' efficiency, lowering the expense of equipment and support, streamlining management, and integrating your vital communications technologies.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that improves the business value of your IT system; integrate XenDesktop software with your servers, end-user computers, and printers; migrate your older virtual desktop software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain XenDesktop effectively.
Progent's certified consultants can assist you to pilot Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability operating in your environment. Progent can also help you to evaluate the potential business value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to plan and carry out a smooth migration to Microsoft Windows 7 from a previous version of Windows.
For mid-size companies who need network consulting services, Progent can deliver a variety of alternatives such as local help, remote assistance, phone-based Help Desk, round-the-clock support with automatic system monitoring, temporary staffing, site relocation services, application programming, and expert consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides expert in-person support for fixing technical issues rapidly and affordably.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, availability, BOYD support, plus built-in BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent offers economical online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert support for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Office Access application programming and database administration.
The Contact Center support delivery model adopted by Progent offers small organizations an effective alternative to reliance on independent consultants by offering extensive technical knowledge shared by numerous support teams, optional 24x7 access to urgent help, escalation capability to top-level experts for handling even the most complex problems, support consistency and reliability, prompt follow-up enforced by veteran support administrators, a variety of convenient mechanisms for requesting support jobs, and a high level of progress visibility made possible by ticket updates and accessible through a web portal.
Progent has more than 10 years of background deploying, maintaining and troubleshooting the key components that make up Microsoft System Center and can help you to design, install, maintain, and fix your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help your organization to migrate to the current edition of System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.