Additional Topics of Interest
Shared Computer Support Help Desk Technology Consulting Services
Progent's Microsoft authorized Consultants provide three ways to help medium-size and large businesses develop an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and decide which products may be too expensive, lack key features, or align badly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk team for special projects or to fill in for absent or indisposed personnel.
West Virginia Small Business IT Outsourcing Companies
Progentís Technical Response Center offers affordable nationwide extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone support and online direct network access to troubleshoot and repair network problems rapidly and affordably.
Exchange 2003 Server Migration Consulting
Progent's Microsoft-certified professionals provide technical help and network consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange Server 2003 include planning, installation, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Redhat Linux Remote Troubleshooting
If you are developing Linux-based applications in an environment that includes Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using automated server monitoring and by providing online and on-site support as your company needs it, Progent represents an affordable alternative for supporting an information system that features excellent availability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Contact Center outsourcing.
Juniper SSL VPN Router Firewall Network Install
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Hosting for Exchange Consultants
Progent's Microsoft Exchange Server Hosting Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and operations center, plus failover access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual servers for high availability, easy scalability, and fast restoration. Progent's services feature integration with your business network, connectivity with handheld computing devices, automated monitoring of performance and security, spam and virus protection, patch and revision control, Help Desk Call Center support, daily data backup, and full email administration services.
SCOM 2012 Migration Support and Integration
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and offer companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
SPS 2007 Information Technology Consulting
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint provides a central location for your employees or customers to access, organize, share and interact with relevant information, files, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Microsoft Server Consolidation Consulting Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on software originally developed by Connectix, provides the power needed to carry out server consolidation, application migration, and server isolation projects through virtualization technology in an enterprise-class computing network with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in application development and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server consultants can help your IT staff to assess and deploy MS Virtual Server.
Idaho Technical Consultants
Progentís Technical Response Center offers nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals offer phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to appropriate experts as required.
Engineers Ubiquiti UniFi WiFi network
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of UniFi products for your business and help you to plan, install, manage, and maintain your UniFi solution.
Microsoft Operations Manager Support
Remote continuous monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to assist your company to detect and fix a most network problems before they can hurt your business.
24-Hour Remote Support Services Windows 2000
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline system management, provide technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in designing test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.