Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Juniper Networks-authorized network engineer can help you to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to help your business to simplify the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain environments that include a combination of Juniper's software platforms.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security strategy, streamline IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Help Desk Call Center outsourcing and co-sourcing services allow companies to reduce costs, enhance output, and adjust immediately to sudden changes in economic conditions.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of critical devices.
Progent's professionals provide experience in multiple technologies related to mobile connectivity such as system infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified professionals can save your company work and money by using their wireless background to help you select and integrate mobile connectivity solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile PDAs work better.
ProSight Reporting is an expanding family of real-time reporting tools created to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a powerful but manageable IT network. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a computer support expert with hands-on experience designing and integrating seamless, comprehensive business network environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background integrating business networks powered by Microsoft platforms. This expertise ensures you success in deploying, administering, and troubleshooting network environments that incorporate the Microsoft Small Business Server package of servers and applications.
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or offsite backup system to the Herakles data center, Progent can provide a range of cost-effective services that include colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management services, virtual server expertise, remote network monitoring, centralized network administration, application programming, disaster recovery/business continuity solutions, data security evaluation, and the support of the Progent Test Lab.
Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite integration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your unique office layout, building structure, and anticipated network traffic.
Before Progent's MOM-based solution, network issues were handled reactively, once users complained about them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now address network problems before they grow to be serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to provide small company networks enterprise-class availability, security and productivity.
Progent's data protection experts can assist you to design, deploy and manage a backupup/restore plan built around MSP360 Backup software to protect your assets residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by human miscues, software errors, ill-intentioned insiders, and malware assaults like ransomware.
Progent's Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent's Dynamics GP Software support experts can show you how to install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
Progent can provide fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment using powerful remote support utilities to deliver fast and affordable troubleshooting and remediation of critical network infrastructure problems.
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your business processes.
Progent can assist small and mid-size businesses to configure and debug video conferencing solutions to allow their at-home workers to communicate productively with teammates and clients.
Progent's wireless VoIP phone configuration consultants can provide remote and on-premises assistance to help your organization build and administer a Cisco Wi-Fi VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent can provide the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Progent can provide affordable remote assistance to assist your business to design, configure, and fix any facet of your iOS and Windows integration efforts and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information network.
Progent offers the expertise of Microsoft-certified engineers as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco Video Interop Server. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent's private cloud to eliminate large investments in the purchase, upkeep, and management of computer hardware and facilities while benefiting world-class levels of system availability and security.
Progent can provide affordable online and on-premises support to help companies of any size to move any part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Citrix offers a powerful line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent has extensive experience delivering a broad range of online network support and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert online network support and has delivered network support to clients in every state. Remote support saves travel expenses and resolves issues faster than onsite support.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Windows computers with complete resource sharing, or environments which carefully limit collaboration between Mac and Windows users.
Progent can assist your company to design and implement a smooth migration from a UNIX-based information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your data and reduce productivity discontinuity by developing an efficient transition strategy that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration services, information and application software migration, and server and storage migration and consolidation.
Progent's professionals offer experience in a variety of disciplines relevant to mobile networking including system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your business time and money by applying their wireless background to help you choose and configure mobile access technologies that fit the needs of your company. Progent can also optimize your IT architecture so that wireless handhelds perform better.
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, telecommuter access, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and post-migration consulting support.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class applications that can give your company a significant competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory control, operations, project management, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central/NAV experts can assist you to manage your older Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET apps quickly and at low cost.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging systems for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy connectivity for remote and wireless users, time-saving administrative tools, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size businesses to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of applications you plan to run.
Progent can help you to utilize Cisco's networking products to create a solid basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware consolidation, security and compliance, manageability, uptime, and disaster recovery.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand design review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server requires a network support expert with hands-on experience planning and building seamless, end-to-end business network environments. Progent's Small Business Server consultants have an average of over 10 years of experience integrating computer networks founded on Microsoft platforms. This experience ensures you success in deploying, managing, and maintaining IT solutions that incorporate the SBS Server suite of servers and productivity software.
Progent can assist your business to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that seamlessly combine on-premises and cloud resources.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent imposes no startup fee and requires no retainer for support services provided during regular working hours. Progent's small granularity does away with big invoices for quick fixes so you will not be tempted to permit minor problems to fester.
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Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to plan, implement, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing continually updated spam and virus blocking, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email filtering to help you fix your e-mail system and define and regulate corporate security policy.
Progent's Microsoft-Premier SQL engineers offer an array of support services to help small and midsize companies to design, deploy, administer, and troubleshoot MS SQL Server 2008 solutions so that they get the optimum strategic advantage from this state-of-the-art relational database platform. Also, Progent can provide help with network infrastructure, company-wide protection, and application programming to increase the business benefit of your SQL Server network.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of critical devices.
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by making sure that critical applications are always current, tracking licensing, and reporting resource usage profiles to help you make informed buying choices. Once you are set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business needs.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, warehouse, health-care or other environments where management wants portable phones that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and optimize numerous key pieces of your wireless infrastructure including wireless access points, routers, wireless LAN controllers, and management software. Progent's certified consultants offer remote and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Progent has put together two low-cost service packages intended to allow small businesses to receive an impartial network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewall to uncover possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized computer within your firewall to uncover the risk to inside assaults. The two security inventory packages are set up and run from a protected external site.
Progent provides businesses of any size expert consulting for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and select the right products from multiple vendors to support your security objectives while sticking within your spending limits.
Progent's seasoned ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
ProSight Active Security Monitoring incorporates next generation behavior-based AI technology from SentinelOne to defend endpoints and servers and VMs against known as well as novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network adapted to your environment, providing your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off ability your business needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and onsite site survey services for validating, optimizing, and debugging an operational wireless network.
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent's Citrix-certified experts can help you to design, deploy, administer, and support a virtualized application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support a remote datacenter that offers high availability, advanced security, and rapid recovery.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, non-stop network solution that takes into account reliability issues covering a broad range of network technologies and processes.