Microsoft 365, previously called Office 365, is Microsoft's extensive suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles targeted at customers ranging from individuals and home offices to global enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based products and services.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, high uptime, easy access for remote and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent provides three essential kinds of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your customers convenient access to a dependable support group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's goal is to fix rather than merely report problems.
Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for high availability Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
If your office network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center support.
Progent's CISSP-certified network security experts can assist businesses of any size with any facet of information system security. Progent can implement efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources distributed across multiple physical sites and public and private clouds.
Microsoft Report Designer Development Company FRx Reports
Progent offers online and on premises consulting to help you with any facet of business intelligence reporting from debugging or modernizing reports to planning and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your current BI system, help you to upgrade reports and databases from a legacy reporting product to a current solution, and provide as-needed online mentoring tailored to your individual needs. Progent's management reporting and analytics professionals can provide experience in the leading BI reporting platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified failover clustering consultants can help businesses to evaluate the advantages of utilizing Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of clustered servers.
Dynamics GP/Great Plains software offers analytics and reporting features that let you track all operations, sales and expenses, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that allow you to understand your business more thoroughly, turning raw data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom business software development and web commerce solutions that work transparently with Dynamics GP.
Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management to help you plan and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent can help small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Android handhelds.
Remote management cards give IT administrators full control over a server without the need for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and support a high-availability business network that includes remote server management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing SCOM environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.
Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and select the right products from a variety of suppliers to support your security objectives while staying within your budget restraints.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing online consulting and management for Exchange Server 2013.
Progent's engineers can provide a range of consulting services to assist organizations of any size to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up test labs to assess Windows 8.1 and develop and implement Windows 8.1 migration projects following leading practices.
Progent's Cisco CCIE-certified networking consultants have extensive background helping Internet Service Providers to architect, deploy, administer, tune, and troubleshoot high-availability, scalable connectivity solutions suitable for public networks.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the value of Exchange 2010 for your company and can help your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast return on investment by improving your productivity, cutting the expense of hardware and support, simplifying administration, and consolidating your vital communications technologies.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages designed to help you to identify and fix a most network issues before they get big enough to disrupt productivity.
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if you are considering moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a variety of cost-effective consulting services that include colocation relocation, equipment installation and upgrades, network optimization, comprehensive project management, virtualization expertise, offsite network monitoring, automated network management, software development, disaster recovery planning, security evaluation, and the use of Progent's Test Lab.
Progent offers affordable remote access to engineers with expertise in a broad array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help you to implement, upgrade, or troubleshoot data backup solutions for a range of environments such as local, remote, cloud, or a mix.
Progent's consultants offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For business environments based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and aligned with your organization's business goals.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.
Configuration Manager automates software deployment and updating, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with planning, deploying, managing and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and debugging any edition of Project Server and can deliver a wide variety of affordable remote support services following proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Windows 8.1 is engineered to power devices ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as its touchscreen interface and iconic live tiles user interface, offer a wide range of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant competitive value from the operating system's various new and enhanced technologies.
E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that offers small companies world-class protection against spam, viruses, DHA attacks, and other forms of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based antispam and anti-virus services that ward off email assaults before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server platform, hardware type, or geographic location.
Progent has over two decades of experience deploying, maintaining and troubleshooting the key components included with System Center and can help your organization to plan, install, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current edition of Microsoft System Center from an earlier release or from a third-party IT management solution to deliver the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your business and can help you to design and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and integrating your key communications platforms.
Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide full-service project management to help you design and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of designing, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Progent offers several essential types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your customers convenient access to a reliable support resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's goal is to resolve and not simply report problems.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Progent offers special network security service bundles designed to provide larger enterprises an independent and comprehensive network security evaluation from a group of premier security consultants. All Progent's security assessment packages feature a suite of procedures like automated scans from inside and from beyond your network firewall, professional analysis of results by accredited security consultants, production of a paper documenting the results, plus a live concise executive summary and an extensive live outbrief for internal IT administrators.
Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in a variety of subscription plans intended for customers from individuals and home offices to global enterprises. Progent can provide quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to build and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are mobile within office, warehouse, health-care or other venues where management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and fine tune many components of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide online and onsite assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Citrix offers a powerful line of products that deliver advanced manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and support Citrix solutions.
Progent's Cisco-certified wireless integration consulting experts can help you to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local datacenters, cloud environments, or hybrid deployments. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote consulting services to assist you to maintain your existing Microsoft Word environment or assist you to move to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training classes customized for individuals or groups.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Exchange Server 2013.
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to help your organization to design, configure, manage, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, streamlined management, and consistent operation for all your wired and wireless endpoints.
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with experts in system design and deployment, application development, SQL Server management, and network security.
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's Microsoft certified Consultants provide several service programs to help medium-size and large businesses develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the various top level Help Desk application programs available and determine what products may be too expensive, miss key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who need to reinforce their in-house Help Desk team for special projects or to substitute for vacationing or incapacitated workers.
Progent's consultants offer budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management to help you plan and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
For advanced project management assistance, Progent offers access to veteran IT experts with years of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on time and on budget.
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.
Progent is a leader in affordably providing world-class network support to small companies. Progent's success in addressing the network service requirements of the chronically underserved small business sector is the combined outcome of major technical and operational breakthroughs that have removed a great deal of the conventional expenses out of administering IT service, injected unmatched professional skill into the IT service system, and dramatically accelerated the solution cycle.
If your office computer system combines Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior throughput, and strong security. Progent's Sun Solaris and MS Windows coexistence support offerings feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and repair, on-site technical support, and Contact Center services.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds assisting small organizations to reduce system downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist you to plan and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery specialists can assist you to design, implement, and support resilient technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, security, and performance.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and one-on-one or group online training classes customized to address your particular requirements. Progent's consultants also can show you how to integrate and support a protected, robust network foundation to support your ERP, MRP and accounting applications.
Progent's Linux consulting experts offer small businesses and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises integration and debugging services to assist you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or topology.
Progent offers national online phone support and consulting services for companies who operate macOS and OS X networks or whose information systems include a mix of Mac and Microsoft products. Progent's engineers offer Mac clients a variety of services such as desktop assistance, upgrading to the latest version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online technical support offers maximum return for your IT dollar by protecting user productivity and shortening the hours charged for network analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by going to your site. In most of situations your network problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP certified security professionals to assist you with the toughest network problems.
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security, and boost productivity by ensuring that critical applications are always current, tracking product licenses, and monitoring usage profiles to help you make smart purchasing decisions. Once your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.