Additional Topics of Interest

Support and Integration Microsoft 365 Outlook Integration
Microsoft 365 OneNote Integration Remote Support

Microsoft 365, previously called Office 365, is Microsoft's extensive suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles targeted at customers ranging from individuals and home offices to global enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based products and services.

Exchange Server 2016 Support and Help
Online Help Exchange 2003 Server

Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, high uptime, easy access for remote and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.

Cisco Experts Supplemental Helpdesk Online Troubleshooting
Emergency Online Consulting Help Desk Sharing

Progent provides three essential kinds of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your customers convenient access to a dependable support group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's goal is to fix rather than merely report problems.

CCDP Certified Redundant ISP Technology Consulting Services
Redundant Internet Remote Technical Support

Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for high availability Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.

Immediate Windows, UNIX, Solaris Technical Support Services
Computer Consultants Windows, UNIX, Solaris

If your office network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center support.

CISSP Certified Security Specialist
CISSP Certified Cybersecurity Manager Consultant

Progent's CISSP-certified network security experts can assist businesses of any size with any facet of information system security. Progent can implement efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources distributed across multiple physical sites and public and private clouds.

Microsoft Report Designer Development Company
FRx Reports

Progent offers online and on premises consulting to help you with any facet of business intelligence reporting from debugging or modernizing reports to planning and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your current BI system, help you to upgrade reports and databases from a legacy reporting product to a current solution, and provide as-needed online mentoring tailored to your individual needs. Progent's management reporting and analytics professionals can provide experience in the leading BI reporting platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

Technical Support Services Exchange Server 2016 Upgrade Planning
Exchange Server 2016 Upgrade Planning Consultant

Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Network Consultants Windows 2012 R2 Clustering
Online Consulting Windows 2012 R2 Cluster Shared Volumes

Progent's certified failover clustering consultants can help businesses to evaluate the advantages of utilizing Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of clustered servers.