For custom application development, Progent can supply software design experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent can help your business in all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
If you have a small business information system with 10 to 50 network clients, Progent's computer outsourcing services save your business from dependence on single independent service provider while giving you affordable and dependable access to high-quality technical expertise. By delivering network consulting service when you need it, providing specialized expertise for critical applications, delivering value-added support such as automated server monitoring, and billing only for services you use, Progent gives you an affordable solution for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe information system and to have fast access to the experienced support ordinarily restricted to businesses who can afford a large internal IT organization.
Cisco's Meraki family of switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help you to design and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain security, develop and validate a disaster recovery strategy, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Progent is among the most experienced network consulting firms for integrating email systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Key features of Dynamics GP accounting include a modular structure that allows you to buy only the functionality you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting services that permit you to monitor all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to process data from virtually any db software or workstation software into Microsoft GP, plus an open architecture that makes it easy to create custom programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service firms who provide scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every customer. The discipline of detailing and archiving support activity results in more effective support and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of vital service information.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Meraki Wi-Fi AP consultants offer remote and onsite support services to assist businesses of any size to plan, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine local resources along with cloud services. To help you to integrate cloud services with networks, Progent offers a range of cloud migration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering high-level consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Microsoft Dynamics GP accounting offers analysis and reporting capabilities that allow you to track all operations, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Systems Management Server provides extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and policies to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and technologies to keep your IT network protected.
Les Kent has a 35-year history of successful technology integration, executive management, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions during his time as as a system designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance issues.
Progent's service specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Allowing efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's background in Microsoft and Apple service makes it possible to offer world class support to companies that rely on these technologies to keep their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your business operations.
Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering help services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Progent has over a decade of background deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to design, install, support, and fix your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist your organization to upgrade to the latest version of Microsoft System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.
Progent provides Windows Cluster Server consulting to help your business implement fault-tolerant clustered servers that can deliver 100% operation. Windows cluster servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you plan fault-tolerant clustered server environments around Microsoft Windows Server 2003 Cluster, Progentís Premier Windows experts make sure that your zero-downtime server clusters are configured to maximize the business value of your information system.
Progent's Cisco certified network infrastructure consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers cost-effective remote and onsite consulting to help businesses of any size to move any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
E-Mail Guard is Progent's economical antispam and anti-virus solution that gives small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and virus protection services that ward off email assaults before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server platform, hardware technology, or data center location.
Progent's Cisco CCIE-certified networking experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent offers the support of certified consultants and experienced software developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security professionals to help you to assess the likely benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progentís Microsoft-premier consultants can help your organization to enhance your servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit computing, plan an affordable migration strategy that minimizes operational interruptions, and offer economical, professional remote support to aid your organization to configure 64-bit operating systems and applications on your existing computers.
Progent offers Microsoft Windows Cluster Server consulting to help your business deploy high availability clustered servers that can provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too design zero-downtime clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progentís Premier Windows professionals make sure that your zero-downtime clustered servers are configured to maximize the strategic advantage of your information system.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require important software patches, or isolating performance problems.
Small to middle size companies can now get all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft certified IT consulting professionals. With Progent's affordably priced IT support packages, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class availability, security and performance.
Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that allow you to track all business processes, sales and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can help you design reports that allow you to understand your business more thoroughly, turning uncooked data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer custom business application development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consultants can provide online or in-person support to help businesses of any size to plan, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging issues, or comprehensive project management services. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming raw data into valuable understanding of your company and customers.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent can assist your organization to utilize Cisco's networking products to build a robust foundation for your local, private cloud, or hybrid data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall and VPN devices and software, outsourced security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for on-going network help, administration, training, and security consulting.
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent's Cisco-certified wireless consulting experts can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the performance, range, capacity, scale, security and manageability needed for transparent access between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, high-availability system solution that addresses reliability issues involving a broad range of infrastructure technologies and processes.
Microsoft Certified Expert Office Word 2007 Professional
E-Mail Guard is Progent's affordable antispam and virus protection service that offers small companies world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-based spam filtering and virus defense services that defuse email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server vendor, hardware type, or data center location.
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information.