Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business information. Progent offers Midland, Texas businesses the services of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
(806) 559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
(432) 897-4020 Midland Network Support Services


BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs such a calendars, address books, tasks, notes, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based access to Exchange email and to IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can help you plan, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also assist your business to troubleshoot a broad range of issues concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote help for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs at a minimum and, by resolving issues quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, processors and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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  • Colo Support and Help
    Colo Support Services

    Colocation data centers allow businesses to share world-class facilities for hosting computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation program including selecting and moving to a colo site, creating system topology, defining required equipment, on-premises and remote troubleshooting, establishing offsite network administration, and training your IT staff.

  • BlackBerry BES Server Systems Engineer Midland County Texas
  • macOS Remote Consultant Services Consultancy Mac Online Technical Support

  • SMB Networking Firm
    Small Business IT Support Firm Mid-sized Business

    Progent offers technical services for mid-size businesses with 100 to 250 network users. The mid-size business or office has typically been an overlooked segment of the market for network consulting services. The cost structures and support access practices of major third-party support organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information network whose advanced technology and capability are frequently comparable to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office technology and 24x7 server monitoring, dramatically lowers the IT support expenses of a small-medium business while providing the small organization with enterprise-level service from certified, world-class experts with background in a broad array of small business technologies. If your medium size company or small business is searching for the quality of network help needed for a mid-size organization without paying big-company prices, contact Progent.

  • macOS and Cisco IT Consultant Apple Mac Infrastructure Setup and Support
  • wireless controller Computer Engineer Remote CCIE Expert Certified Remote Troubleshooting Wave 2 wireless controller
  • RIM BlackBerry Security Consulting Services Midland County TX

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