Consulting Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business information. Progent can provide Midland, Texas businesses the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful integration and maintenance of BlackBerry solutions has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery model, gives small companies an affordable solution for incorporating BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
806-559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
432-897-4020 Midland Network Support Services


Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry smartphones, providing a centralized platform for handling critical tasks like device deployment, upgrades, and deactivation while also offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server offers a variety of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BES Server also permits excellent flexibility in adjusting levels of protection to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and enable them wirelessly. Examples of these wirelessly selectable security features are:

  • Lock down a BlackBerry smartphone
  • Wipe information from a missing BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also provides versatility in determining how to prevent users from loading or executing unsafe or unauthorized programs. Progent can assist you to choose protective processes such as:

  • Specify exactly which programs are allowed on the device
  • Prevent external software from allocating non-volatile memory on the BlackBerry device
  • Select what functions external programs can access on the BlackBerry smartphone
  • Limit the kinds of access third-party applications running on the BlackBerry device can establish
  • Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements assessment, system design, installation planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Specialist
To contact Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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    Progentís Technical Response Center offers nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service experts offer telephone support and online direct computer access to isolate and repair network problems rapidly and economically. The breadth of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.

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    Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements favorably impact key IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.

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    Progent's Microsoft Certified professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 installations or updates and can supply local technicians to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

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    Progent's UNIX platform consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from older versions of VMM, develop processes for building and installing virtual machines and VM hosts, implement high-availability scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.


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