Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Midland, Texas businesses support from BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry environments or transition efficiently to a more popular smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has become increasingly challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable alternative for incorporating BlackBerry products productively into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.
West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.
Progent locations in West Texas
Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Lotus, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of key administrative jobs that span from smartphone configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to perform basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry device firmware remotely
- Control client settings with BES Server's vast library of IT policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and support BlackBerry's high-availability architecture based on virtualization
- Install BlackBerry devices wirelessly
- Set custom administration roles
- Monitor and analyze the overall health of your BlackBerry solution
Professional BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide prompt assistance to companies in the Midland region or throughout Texas. Progent's experienced online technical support experts have helped IT organizations resolve computer issues and reduce support expenses in each state in the U.S. and established a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers remote help for a wide array of issues associated with BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also help you to troubleshoot a wide array of issues associated with synchronization, handset recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering nationwide online help for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install sensible security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Certified Professional
In order to ask Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.