Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent can provide Midland, Texas companies support from BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for companies of all sizes, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their information system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and thoroughly.

Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to ensure maximum data protection. BES Server also simplifies a wide variety of crucial administrative tasks that span from BlackBerry configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user settings with BES Server's extensive library of policies

Progent's BlackBerry-certified engineers can also help you to use BES Server to perform key procedures not available with the less advanced BES Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry smartphones remotely
  • Set custom management roles
  • Monitor and report on the health of your BlackBerry system

Professional RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Midland region or anywhere in the state of Texas. Progent's experienced online technical support experts have helped businesses solve network issues and cut support costs in each state in the United States and built a large base of loyal customers. (See Progent's customer testimonials.)

Progent offers online help for a broad selection of issues related to BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to resolve a broad range of issues associated with synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs low and, by solving problems quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, system architecture, installation strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which management approach and physical components meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry consultant can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
To contact Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.