For organizations of any size in Midland Texas, Progent offers easy, fast, and economical contact with CCIE-Premier network experts. Cisco CCIEs are world-class networking professionals who achieve this prestigious recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues surrounding network deployment, repair, and configuration. Progentís CCIEs operate directly with Cisco's in-house engineers in analyzing problems with IOS or NX-OS utilities and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE can isolate the cause of network problems stemming from hardware or applications.

Progent offers fast remote access to a CCIE specialist so that you can get timely help for complicated network issues that are affecting your business but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Certified consultants can access your system using advanced remote support tools in order to perform rapid and affordable diagnosis and repair of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide Internet providers, and so their help is not readily accessible to the general public. Progent is one of the rare support providers that makes CCIEs available to support small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE remotely so you can receive timely help for complex network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, go to remote network help.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
United States
(806) 559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
United States
(432) 897-4020 Midland Network Support Services

Cisco's extensive selection of both new and vintage infrastructure devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, plus security and VPN products. Maintaining one of the largest teams of Cisco-certified CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest learning resources to keep at the leading edge of connectivity technology.

To find out more details about Progent's consulting support services for Cisco technology, select a subject:

Other Support Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consultants can provide expertise for other major facets of computer technology, enabling Progent to deliver end-to-end IT solutions for organizations of any size. A sampling key disciplines where Progent's IT consultants can provide high-level support include: By offering a convenient one-stop source for IT generalists and specialists, Progent can deliver timely, cost-effective, and thorough IT solutions that meet the special needs of companies in Midland Texas.

An index of content::

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    Mid-sized companies can derive all the benefits of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier Certified network support professionals. With Progent's affordably priced network service packages, medium-size businesses can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide mid-size company networks enterprise-class reliability, security and performance.

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    For businesses that have a combination of Apple Mac and Windows desktops, there are two basic solutions for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Windows software and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so that you are able to use Windows software locally. Progent's Mac technology consultants can help your business to manage these solutions for using Windows applications on your Macs and can also assist your business to assess and configure other products for Microsoft Windows platform emulation.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks.

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    If your company is producing UNIX-based software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value know-how without the constant hassle of managing your business network. Through the use of smart network monitoring and by delivering online and in-person support as your business needs it, Progent represents an affordable alternative for maintaining an information network that provides high availability, security, and efficiency. Progent's developer support offerings feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring services, and Helpdesk services.

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    Windows 8.1 is engineered to power computers from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen support and iconic live tiles user interface, provide a wide range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive value from the product's many technical enhancements.

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    Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a full range of manageable protection hardware and software to let you protect your entire network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business goals.

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    important features of Dynamics GP/Great Plains accounting include a modular structure that allows you to buy only the components you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to integrate information from virtually any db software or desktop application into Microsoft Dynamics GP, and an open architecture that makes it possible to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to turn the powerful features of Dynamics GP accounting into a high-value business solution.

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    Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

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  • Infor SyteLine CloudSuite Debugging Engineer
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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent's certified wireless consultants can help your organization to evaluate the benefits of using Catalyst wireless controllers to manage Wi-Fi networks of any scale. Progent can help you to support and debug your current wireless environment or help you plan and implement a smooth migration from earlier generation Wi-Fi controllers to modern models.

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    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for survivability.

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