For organizations of any size in Midland Texas, Progent offers easy, fast, and economical contact with CCIE-Premier network experts. Cisco CCIEs are world-class networking professionals who achieve this prestigious recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues surrounding network deployment, repair, and configuration. Progentís CCIEs operate directly with Cisco's in-house engineers in analyzing problems with IOS or NX-OS utilities and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE can isolate the cause of network problems stemming from hardware or applications.

Progent offers fast remote access to a CCIE specialist so that you can get timely help for complicated network issues that are affecting your business but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Certified consultants can access your system using advanced remote support tools in order to perform rapid and affordable diagnosis and repair of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide Internet providers, and so their help is not readily accessible to the general public. Progent is one of the rare support providers that makes CCIEs available to support small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE remotely so you can receive timely help for complex network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, go to remote network help.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
United States
(806) 559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
United States
(432) 897-4020 Midland Network Support Services


Cisco's extensive selection of both new and vintage infrastructure devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, plus security and VPN products. Maintaining one of the largest teams of Cisco-certified CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest learning resources to keep at the leading edge of connectivity technology.

To find out more details about Progent's consulting support services for Cisco technology, select a subject:

Other Support Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consultants can provide expertise for other major facets of computer technology, enabling Progent to deliver end-to-end IT solutions for organizations of any size. A sampling key disciplines where Progent's IT consultants can provide high-level support include: By offering a convenient one-stop source for IT generalists and specialists, Progent can deliver timely, cost-effective, and thorough IT solutions that meet the special needs of companies in Midland Texas.



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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent's certified wireless consultants can help your organization to evaluate the benefits of using Catalyst wireless controllers to manage Wi-Fi networks of any scale. Progent can help you to support and debug your current wireless environment or help you plan and implement a smooth migration from earlier generation Wi-Fi controllers to modern models.

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    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for survivability.


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