Midland, Texas Microsoft Premier Certified Exchange Support Team
Microsoft Exchange and O365 Implementation Architecture Support, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified support professionals have more than 20 years of experience helping businesses to design, implement, and maintain messaging systems built around Exchange. For companies in Midland Texas, Progent offers a range of affordable Exchange Server design and troubleshooting services to make sure that your organization's Exchange system features:
Information security and compliance
Inbound and outbound virus and spam blocking and message content filtering
High availability
Easy connectivity for remote and mobile workers
Efficient management tools
Multi-media inboxes with voice messaging, IM, Presence, and conferencing capability
Non-intrusive and fast data backup and recovery
Tight integration of on-premises and cloud networks
Progent makes available to companies a remote support service staffed by Microsoft MCSE certified engineers to resolve Exchange problems quickly. Progent's onsite network technicians can be sent within 24 hours to businesses in Midland Texas. Progent's Cisco CCIE network consultants can provide assistance with complex infrastructure issues that impact Microsoft Exchange efficiency, and Progent's CISM and GIAC premier security experts can help you to safeguard against or recover from security breakdowns.
Progent's Exchange Server support and maintenance specialists can help you to plan and implement efficient migrations from legacy messaging systems to a current Microsoft Exchange release. Progent's 64-bit migration experts can help your company to assess the strategic advantages and costs of moving to a 64-bit edition of Exchange Server and can assist you to design and implement a cost-effective upgrade plan to a 64-bit release of Microsoft Exchange. Progent's Power BI consultants can help you use data from Exchange files to create visualizations to populate actionable Power BI analytical reports and dashboards. Progent can also help you to integrate your Exchange-based email solution with the latest smartphones and tablets by offering wireless integration support services such as Apple iPhone integration and Google Android smartphone integration.
Microsoft supports seamless hybrid environments that integrate Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
In addition, Progent can offer 24x7 system monitoring to make sure your organization's messaging solution is always up and running, and Help Desk Call Center Support for rapidly resolving technical problems encountered by individual users.
West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.
Progent locations in West Texas
City
Address
Phone
Link
Lubbock
Indiana Avenue Executive Suites, 6303 Indiana Avenue Lubbock, TX 79413 United States
MS Exchange 2019 Integration Services
Progent can help you in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. For more information, visit Progent's MS Exchange 2019 Server planning and configuration services.
Exchange 2016 Server Integration
Exchange Server 2016's streamlined design allows easier deployment and expansion, higher utilization of equipment, and lower operational expense. Exchange 2016 Server offers tighter integration with Office 365, operation with Microsoft Windows Server 2016, higher I/O performance, improved data loss protection, and more rapid recoverability, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based administration, and a more functional Outlook web client. Find out more about Progent's Microsoft Exchange Server 2016 consulting.
Exchange Server 2013 Configuration
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013. Find out more about Progent's Exchange 2013 support.
Exchange 2010 introduced powerful new technology for fault-tolerant, secure, unified messaging. Compared to Microsoft Exchange Server 2007 or Exchange Server 2003, Microsoft Exchange 2010 is less expensive to install and support, simpler to administer and expand, more comprehensive in capabilities, higher performance, less vulnerable to hardware failure, more extensive in its support for mobile users, and better able to guard business data and defend against hacker assaults. Find out more details about Progent's MS Exchange 2010 Server support services.
MS Exchange 2007 Server Consultants
Exchange 2007 is engineered to meet the challenges of data security, ubiquitous access, speed, and reliability. MS Exchange 2007 provides designed-in resilience that enables world-class robustness to keep your Exchange system operating smoothly, protect you from spam and malicious email, and help your business to comply with regulatory standards. Learn more concerning Progent's Microsoft Exchange Server 2007 help.
Exchange Server 2003 Consulting
Microsoft Exchange Server 2003 delivers a dependable, expandable, and easy-to-manage infrastructure with 24×7 messaging and collaboration as well as reasonable licensing cost. MS Exchange 2003 remains in wide use due to the fact that it supports a broad selection of team activities, such as scheduling capabilities, chat groups, and group folders, and also allows sharing of data across geographic, logical, and protocol boundaries with functions like IM, low latency data, and video conferencing. Though Microsoft has ended support for this older platform, Microsoft Exchange 2003 remains one of the most popular versions of Microsoft's Exchange product line. Progent's engineers can help your business to support your existing Microsoft Exchange Server 2003 solution or migrate to the latest edition of Microsoft Exchange Server. Learn additional details concerning Progent's Microsoft Exchange 2003 Server support.
Microsoft Exchange 2000 Server Support
Unlike Exchange 5.5, which has its built-in directory, Microsoft Exchange 2000 uses Microsoft Active Directory, offering a greatly management and security architecture. Microsoft Exchange 2000 still has a sizeable user base even though Microsoft has ceased to support for this venerable product. Progent's seasoned messaging experts offer a decade of experience working with Exchange Server 2000 and can help your company to maintain your existing Microsoft Exchange 2K environment or explain the business advantages of more recent releases of Exchange and help you to upgrade affordably to a more advanced release of the industry's most popular messaging platform. Learn additional details concerning Progent's MS Exchange 2000 Server support services.
MS Exchange 2016 Migration Expertise
Progent's consultants can assist you with all stages of your Microsoft Exchange 2016 Server migration such as coexistence, testing, moving mailboxes, decommissioning and management/end user training. Progent's consultants can help you to evaluate the strategic advantages of deploying Exchange Server 2016, plan and carry out a smooth migration, and provide as-needed troubleshooting. Progent can help your business to build an Exchange 2016 environment that utilizes local and/or cloud resources. Learn more about ways that Progent's MS Exchange 2016 migration planning and support expertise can assist your organization to move affordably from your current Exchange environment to Exchange 2016.
Microsoft Exchange Server 2013 Upgrade Expertise
Exchange 2013 includes important improvements its predecessor Microsoft Exchange 2010 Server and offers powerful new features plus a simpler architecture. Progent can assist you to upgrade to Microsoft Exchange 2013 while retaining as much as feasible of your current infrastructure. Progent's consultants can also assist you to integrate MS Exchange 2013 with Lync 2013, SharePoint Server, and Office desktop or Office 365 for enhanced collaboration and eSearch features. Find out how Progent's MS Exchange Server 2013 migration support can ensure that you upgrade smoothly to MS Exchange 2013 for on-premises, cloud-based, or mixed deployments.
Exchange Server 2010 Migration Expertise
Progent offers comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, cost estimates of all new software and equipment needed, recommended sourcing, pilot testing at customer location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, decommissioning the old servers, and training for customer's support staff and users. Learn more details about ways that Progent's MS Exchange 2010 Migration Expertise can assist your business to move economically and productively from your legacy Exchange Server system to Exchange 2010
Spam Filtering, Data Loss Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption platform that incorporates the services and infrastructure of leading data security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Loss Prevention.
Migration Support for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integration experts and Microsoft Skype for Business experts can provide remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid deployment; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint Server and Office; set up HA mechanisms; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security strategy for your Microsoft Teams or Skype for Business solution that is compliant with regulatory standards.
Get in Touch with Progent for Microsoft Exchange Server Consulting Services
If your Texas IT organization is in need if an Exchange technology consulting specialist, call Progent at 800-993-9400 or see Contact Progent.
Mid-sized businesses can derive all the benefits of Microsoft System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier IT support professionals. Thanks to Progent's affordably priced network service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote service. For companies with line-of-business applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer medium-size company networks enterprise-class availability, security and productivity.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Certified network consulting experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and productivity.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, design an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you upgrade to newer firewall technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing technical support, administration, training, and security expertise.
Dynamics GP/Great Plains software offers analysis and reporting features that let you monitor all operations, revenues and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce solutions that work transparently with Microsoft Dynamics GP.
Progent offers live online training for an array of client applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of traditional physical classroom instruction, such as instant communication between students and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the availability of multiple trainees. Offered to single students or classes of all sizes, Progent's virtual training allows the trainer to run the seminar from an online office while the students can be dispersed across a campus or across the the U.S. Virtual instruction deploys powerful learning mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Classes can be short and targeted to specific topics or extended in time and broader in scope.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your IT network.
Progent is structured to deliver in-depth remote consulting for all technical areas associated with small company IT systems and offers a variety of strategic, on-demand services such as a part-time CIO to provide senior-level planning and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management for critical projects such as office relocations orOS upgrades, connectivity experts for designing fast and robust network infrastructure, security engineers to verify information protection and compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or troubleshoot business applications.
Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
For custom application creation, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application developer and can assist businesses of all sizes to configure and maintain MySQL in a dependable IT environment that provides high levels of speed, scalability, and protection. Progent also has experience assisting businesses port databases from an Oracle environment to MySQL.
Progent's consultants can assist you with any stage of Azure cloud integration such as requirements definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure resources.
Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Microsoft Windows Server Update Services allows IT administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, setting up client's computers, establishing the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information concerning your current security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup system that reduces your vulnerability to ransomware and aligns with your business needs.
Progent's Cisco certified Wi-Fi consultants offer economical online and on-premises support for both legacy and modern 802.11ac Aironet wireless APs and Progent can assist you to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
Network monitoring typically consists of observing a system's resource utilization to help uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these tools to optimize and repair your network. Progent's Linux consulting professionals offer small companies and programmers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based products.
For help writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent’s expert team of program developers, database designers, and project managers can help make sure you get the project completed on time and within your budget. Progent's seasoned application programmers can provide cost-effective and expert remote help for jobs as small as creating VBA macros for Excel or as large as developing mission-critical database applications built on SQL Server or Oracle.
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Small to middle size businesses can now get all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft certified IT support experts. With Progent's affordably priced network service programs, mid-size businesses can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small and midsize company networks world-class reliability, protection and performance.
If you are producing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your field of strategic know-how without the constant hassle of managing your business network. By using smart network monitoring and by delivering remote and in-person support as your company needs it, Progent represents an affordable solution for supporting an information system that provides high availability, security, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises support and repair, network monitoring services, and Helpdesk support.
For large organizations, Progent can leverage internal network support staffs by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a campus relocation or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.
Progent’s IT outsourcing packages offer economical computer consulting for small companies. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce costs and minimize risks, allowing IT support budgets to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available system foundation for your critical business software powered by Windows such as Microsoft Office XP, Office 2003, and Office 2000.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt your business.
Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a full range of manageable protection products to help you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.
For help writing, improving, or troubleshooting applications for Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can make sure you get the project completed on schedule and within your budget. Progent's experienced application programmers can provide affordable and efficient remote consulting for jobs as small as writing Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.
Progent's Standard Help Desk Services offer a complete solution that manages all facets of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.
Progent's Cisco certified networking experts have extensive background helping Internet Service Providers to architect, deploy, administer, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Progent’s National Support Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and online secure computer access to isolate and repair network problems quickly and affordably. The breadth of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to competent specialists as required.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum business value.
Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of Citrix virtualization products and help you design, validate, deploy, troubleshoot, and maintain Citrix solutions.