To get fast remote assistance with network security issues, companies in Midland Texas can find expert support by contacting Progent's certified security professionals. Progent's remote service consultants are ready to offer effective and affordable help with security emergencies that are impacting the viability of your IT network. Progent's security engineers are premier to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide array of consulting services covers firewall technology, email security, secure network design, and business continuity preparedness. Progent's support staff has earned the industry's top security certifications including GIAC (Global Information Assurance Certification) and ISSAP.

Progent offers online security support services on a per-minute basis without minimum minutes and without additional fees for sign-up or after hours service. By billing per minute and by providing top-level help, Progent's pricing model keeps costs low and avoids scenarios where simple solutions turn into major expenses.

Our Network Has Been Attacked: What Can We Do Now?
Cybersecurity ConsultantsIf your network is now faced with a network security emergency, refer to Progent's Emergency Online Computer Support to learn how to receive immediate assistance. Progent has a team of veteran network security specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future exploits.

For businesses who have planned beforehand for being hacked, the formal post-attack response model outlined by Global Information Assurance Certification is Progent's recommended method of responding to a serious security incident.

Overview of Security Expertise
Coordinating data security and preparation for restoring vital information and systems following an attack requires a continual program involving an array of technologies and procedures. Progent's certified professionals can assist your organization at any level in your efforts to secure your information network, from security audits to designing a comprehensive security strategy. Key technologies covered by Progent's experts include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Attacks.

Planning and Building Protected Networks
Any company ought to develop a thoroughly considered security plan that incorporates both proactive and responsive elements. The proactive strategy is a set of steps that works to reduce vulnerabilities. The reactive strategy defines procedures to help IT personnel to assess the damage caused by a breach, remediate the damage, record the event, and restore network activity as soon as feasible. Progent can advise you how to design security into your business processes. Progent can install auditing utilities, create and implement a secure computer infrastructure, and recommend processes and policies to optimize the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, deploy safe remote access to e-mail and data, and install an efficient VPN.

If your company is looking for an affordable way for jobbing out your network security management, Progent's Round-the-clock Monitoring Options include automated online server monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that comply with government data security standards. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

System Recovery and Security Forensics
Progent has skill in restoring systems and devices that have been compromised, are quarantined, or have failed following a security breach. Progent can show you how to assess the losses caused by the attack, return your company to normal business operations, and retrieve data compromised owing to the breach. Progent's security engineers can also perform a comprehensive forensic analysis by going over activity logs and using other proven assessment tools. Progent's background with security consulting minimizes your off-air time and allows Progent to suggest effective strategies to prevent or contain future attacks.

Ransomware Cleanup and Restoration Consulting
Progent offers the services of proven ransomware recovery consultants with the knowledge to restore a network compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware removal and recovery services.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security engineers offer world-class consulting support in vital facets of network protection such as:

Vulnerability Evaluation and Compliance Assessment
Progent provides experience with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network tests to identify possible security problems. Progent has broad experience with testing tools and can assist you to understand assessment reports and react efficiently. Progent's security consultants also offer web software validation and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major industry security standards such as HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless equipment plus mobile handsets. Get the details concerning Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver in-depth technical services for Cisco's complete family of protection and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn the details about Cisco Protection, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and VPN Solutions
In addition to being expert in a wide array of security solutions from Microsoft and Cisco, Progent can provide businesses of all sizes advanced support for technologies from other popular firewall and Virtual Private Network suppliers. Progent's engineers offer:

Stealth Penetration Checking Consulting
Unannounced penetration checking is a valuable method for helping businesses to understand how exposed their IT environments are to serious threats by showing how well network security procedures and technologies hold up to authorized but unpublicized penetration efforts instigated by veteran security specialists using advanced intrusion techniques. Get additional information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Expertise
CISM Experts for Midland TexasCISM defines the core skills and worldwide standards of service that computer security professionals are expected to master. CISM offers executive management the assurance that consultants who have been awarded their accreditation possess the background and skill to provide efficient security management and engineering support. Progent can provide a CISM-certified support professional to assist your enterprise in critical security disciplines such as data protection governance, risk assessment, data security program control, and crisis response support.

Read the details about Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Support Services
CISSP Certified Network Security Consultants for Midland TexasProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of verified experience, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security architecture and test systems, connection control systems, applications development security, business processes security, hardware security, cryptography, communications, network security, and business continuity planning.

Find out the details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Midland TexasProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP certification after rigorous examination and extensive experience. field experience with network security architecture. ISSAP consultants have comprehensive understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.

Learn more details about Progent's ISSAP Certified Protected IT Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and techniques in system development, review system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant security features for all critical system functions, define efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
Certified Information Systems Auditor Engineers for Midland TexasThe Certified Information Systems Auditor credential is an important achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit professional trained to help businesses in the fields of information systems audit services, information technology enforcement, network assets and architecture lifecycle, information technology service delivery, safeguarding information resources, and business continuity preparedness.

Read more details about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified Network Risk Management Specialists
CRISC Network Risk Experts for Midland TexasThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support IS controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management services are complementary to the services available from Progent's CISA-Premier security engineers for impartially auditing your IS management mechanisms and also with the expertise of Progent's CISM consultants for defining company-wide security policies.

Find out more information concerning Progent's CRISC IT Risk Mitigation Expertise.

GIAC Professional Expertise
Network Security Experts with GIAC (Global Information Assurance Certification) for Midland TexasGIAC was founded in 1999 to validate the skill of network security experts. GIAC's mission is to verify that a certified professional has the knowledge necessary to deliver support in important areas of system, data, and program security. GIAC accreditations are acknowledged by companies and institutions all over the world including U.S. NSA. Progent offers the assistance of GIAC certified professionals for any of the network security capabilities addressed within GIAC certification programs including auditing IT infrastructure, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Find out more details concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Expertise
If your organization is situated in Midland Texas and you need cybersecurity consulting, call Progent at 800-993-9400 or visit Contact Progent.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Onsite IT Consulting
Progent locations in West Texas

City Address Phone Link
Lubbock Indiana Avenue Executive Suites, 6303 Indiana Avenue
Lubbock, TX 79413
United States
(806) 559-3200 Lubbock Network Support Services
Midland 705 W Wadley Avenue
Midland, TX 79705
United States
(432) 897-4020 Midland Network Support Services

An index of content::

  • 24-7 Great Plains Migration Support and Help Dynamics GP Accounting Support and Integration
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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a DR solution powered by VMware SRM.

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    Progent can assist you to design and implement an efficient transition from a UNIX-powered IT system to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and minimize productivity discontinuity by developing an efficient transition strategy that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing environment, migration planning and validation, MS Exchange migration expertise, information and application porting, and server and storage system migration and economization.

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    Progentís Microsoft certified consultants offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis tool based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular design you can license only the capability you currently need, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP support engineers can show you how to install, configure and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier version.

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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Exchange 2010 for your business and can assist you to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of equipment and support, streamlining administration, and consolidating your vital communications technologies.

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    Even if your company has a small computer support staff and a modest IT budget, your information system can still feature the same high availability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the most recent system management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your vital network applications and hardware up and running.

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    SharePoint 2007 Computer Consultants

    Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with one another. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible within and outside a business network. Windows SharePoint Services join workers, clients, workgroups and projects with the information theyíve developed in a way that makes data easy to find, download and apply.

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    Ubiquiti Security Gateway Consultancy

    Progent offers fast access to the skills of veteran Wi-Fi specialists who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless APs for your required coverage and performance.

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    Office 365 is Microsoft's extensive suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of product bundles intended for customers ranging from students and home offices to enterprises. Progent can provide fast and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that seamlessly integrate on-premises and cloud resources.

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    Microsoft Office Communications Server provides IM and Real Presence as part of a scalable, world-class solution offering advanced security, seamless integration with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.

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    Progent's productive atmosphere will allow you to become a better consultant by improving your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best professional talent for you to operate with, providing a state-of-the-art system infrastructure, running proprietary software utilities to deliver the highest quality of service, and by optimizing our operational structures for finding and retaining customers.

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  • Consultants Firepower
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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and troubleshoot firewall solutions built on ASA firewalls with Firepower Services.

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    In performing IT tasks for enterprise clients, Progent uses a structured approach driven by specified milestones in order to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are recorded to make available a detailed summary of technical services performed and to help in downstream system support.

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    Progent's Juniper-certified network engineer can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network operating system to help your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that include a combination of Juniper's software platforms.

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    Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and within budget.

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    Progent can assist small and mid-size organization to design, configure, verify and maintain backup/recovery systems to support teleworkers.

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    Progent can assist small and medium-size organizations to deploy efficient endpoint management systems for administering endpoints used by at-home workers.

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    Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup environment that reduces your exposure to ransomware and meets your business needs.

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    Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you are charged only for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no service activation charge and asks no retainer for services provided during normal working hours. Many service firms impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates big invoices for fast fixes so you won't be tempted to allow minor problems to stay unaddressed.

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    Progent's certified security consultants can help you secure your Apple Mac environment through professional services such as running security tests, clean up after virus and denial of service attacks, setting up firewalls, implementing safe off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the specific objectives of your corporate network.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.

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    Progent offers consulting for security evaluation software such as LANguard from GFI for performing a set of programmed network auditing scans to uncover potential security gaps. Progent has extensive knowledge of security auditing tools and can show you how to understand audit reports and respond effectively. Progent can help you build protection into your company processes, install auditing software, plan and implement a secure network environment, and recommend policies to optimize the security of your network. Progent's security consultants are available to help you configure a firewall, design safe remote access to email and data, and install VPN. Progent's qualified security experts can also test the security of web software and can provide comprehensive information security audits of enterprise-wide security to validate your organization's compliance with key international security standards such as HIPAA, NIST, and ISO.

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    Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent offers advanced online support services to help businesses connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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    Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist companies of all sizes to deploy, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test environments to assess Windows 8.1 and plan and manage Windows 8.1 deployment plans based on proven methodologies.

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    Nexus switches are engineered to deliver the speed, expandability, uptime, cloud readiness, capacity, security and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting services to help you to create an efficient network architecture, set up test systems to validate your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability tests, configure proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant features available for Nexus family of switches. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, improving wireless uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.

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    Microsoft Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and flexibility that accelerate output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote engineering, technical support, and training services to help your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.

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    Progent has over a decade of experience configuring, and supporting the core components included with Microsoft System Center and can assist your organization to design, deploy, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can assist you to migrate to the current edition of System Center from an older one or from another datacenter management platform to deliver the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.

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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical help, administration, education, and security consulting.

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    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance problems.

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    Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications platforms.

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