Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts to assist Midland, Texas companies with specific technical problems or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more broadly defined services such as PC support, IT management, and Call Center services. Short-term staffing can help organizations to deal with planned or surprise peaks in demand for network services, which may result from situations such as mergers and acquisitions, site relocation, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also fill voids caused by the absence of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term staff augmentation services offer organizations the flexibility to respond to surges in requirements for IT services without being saddled with the expense and delays associated with identifying and recruiting professional technical personnel and without the risk of increasing your permanent staff size.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Shared Center Service
- Fast access to proven IT professionals
- Simple initiation, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk program is a proven on-going staff augmentation option that enables IT groups to share the work of Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of IT support experts. Working as a seamless extension of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative powered by the industry's leading shared professional services platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for businesses across the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Midland, Texas Companies
Progent's veteran roster of certified consultants can provide Midland, Texas organizations a wide array of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Midland, Texas Businesses
To find out more details about Progent's temporary staff augmentation services for Midland, Texas businesses, call 800-993-9400 or visit Contact Progent.