In addition to offering rapid access to guidance from top-tier IT consultants and subject matter experts to help Midland, Texas organizations with specific IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deal with more generalized services like PC support, IT administration, and Call Center response. Short-term staffing can help organizations to deal with planned or unexpected increases in demand for IT services, which may be caused by situations such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel because of scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term staff augmentation services offer businesses the flexibility to respond to surges in requirements for network services without being saddled with the costs and delays that come with vetting and recruiting professional technical help and without the burden of adding to your full-time head count.
Key aspects of Progent's short-term staffing services include:
Progent's Shared Center Service
- Rapid access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Transparent augmentation of your full-time IT staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong relationship with a top-level, full-service source for IT support
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk support seamlessly between their internal network staff and Progent's extensive team of IT support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center program is a joint support alternative powered by the leading group PSA platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT expertise for organizations throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Midland, Texas Businesses
Progent's nationwide roster of certified engineers can provide Midland, Texas organizations a broad range of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Midland, Texas Companies
To find out more details about Progent's temporary supplemental staffing services for Midland, Texas companies, call 800-993-9400 or visit Contact Progent.