Immediate, Affordable Remote Network Assistance for Midland, Texas Small Companies
For over two decades, Progent has focused on providing enterprise-quality computer support services to customers who have small-company IT budgets. Progent has developed a unique service system that includes a cost-effective, tightly connected virtual office network, custom remote repair tools, a large team of engineers accredited in a wide array of IT disciplines, a Help Desk Call Center operational model that promotes responsiveness and ensures follow-through, a worldwide team of remote service professionals, on-site service options for the majority of most zip codes in the United States, and a corporate culture focused on fixing technical issues in the shortest time and at the lowest cost to customers.

For medium-size and enterprise companies, Progent offers co-sourcing support to supplement the skills of your internal IT service personnel. This can reduce expenses and minimize technical risks for major projects such as application design and development, business continuity planning, network security evaluations, office consolidations, or technology migrations.

Progent can also offer access to accredited experts to help your company to design and implement a sensible cloud computing strategy.

Core Technologies Supported by Progent for Office Networks in Midland, Texas
Progent offers the support of accredited consultants for all aspects of network technology found in small companies. Products and technologies supported by Progent include:

Support Delivery Options Available for Midland, Texas Companies
Progent has a variety of alternatives for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting, and IT management outsourcing. Progent's model for providing IT support is based on the Help Desk operational structure familiar to big IT support groups. Progent's Help Desk Call Center Service Mechanism promotes fast response, thorough service documentation, reliable follow-through, and tight cost monitoring across a range of IT service delivery options that include remote troubleshooting, on-premises support, top-level consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's certified service experts can assist clients to analyze and fix hardware and software problems without the cost or time loss of travel for onsite support visits. The background of Progent's network engineers allows them to resolve the majority of network issues rapidly. For the toughest problems, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-based registration procedure for first-time clients to address emergency situations and Progent bills by the minute with no sign-up charges or time minimums, so you pay only for the help you get. Experts you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Learn additional information about Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent provides onsite computer assistance for signed-up customers in major metropolitan areas in the United States. Progent's on-site service technicians can work in tandem with Progent's remote support experts to give small companies the ideal combination: hands-on service professionals when you need them as well as the on-line help of Progent's worldwide team of IT consultants, security professionals, and business application developers. The response time for in-person service calls is usually under one business day. There is no start-up or retainer fee for becoming a Progent customer for on-premises service. Find out more about how and why to sign up for Progent's in-person network service.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all aspects of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle complex problems. For details, refer to Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent provides small businesses budget-friendly access to world-class consultants who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, high availability it system design, server virtualization solutions, plus configuration, programming and support for business software such as financials, ERP, management reporting, sales automation, and productivity packages. Progent can help with one-shot projects including office moves and massive system migrations, longer term initiatives such as management analytics application programming and support, relational database application development and administration services, and web development, continuing support including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or urgent response like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small companies with greater degrees of availability, protection, and recoverability than is feasible using the type of internal data center that is practical for the majority of small and midsize companies. Because Progent utilizes the same facilities that support the equipment of some of the world's biggest information technology organizations, Progent can save you the cost of creating and managing the infrastructure needed for world-class cooling, electrical failover, and redundant Internet access. For managed application servers, Progent can also see to it that patches and service packs stay current, protection and performance is continually monitored, and systems and data files are regularly backed up and available for full and rapid recovery. Find out additional information about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small or midsize organization's production servers in an environment that not only delivers the highest level of fault-tolerance and extensibility but that is also convenient for customers to migrate to another support provider or to move in-house whenever your circumstance warrants it. Progent's Private Cloud hosting is based on proven virtualization technologies that permit companies with multi-vendor networks to save significantly on the expense of hardware, infrastructure maintenance, and network administration while achieving world-class reliability and an unparalleled degree of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered service, can support the multi- OS and loosely standardized environments common with small businesses, and retains control of the licenses in the client's hands so that moving to a different virtualized host is quick, reliable, and affordable. This avoids ending up a prisoner of a single hosting service while still offering all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert online support services to help businesses of any size connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that combine physical resources along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight suite of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the entire threat lifecycle including protection, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that any looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental system software and office productivity programs important to the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an ever more sophisticated collection of infrastructure technologies including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security consultants, CISM-certified security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals can provide a company-wide view of network protection and can assist with complex security programs like SIEM solutions to help companies meet business standards and government mandates for network information security and incident reporting.

The scope and depth of Progent's consulting staff offer a unique set of benefits to organizations wishing to increase the productivity of their information system within a reasonable budget. These benefits include:

  • Best Industry Methodology
    Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, in the trenches of network support, executing a broad range of technical projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its support team. This ensures that you get not just expert technical skills, but also a consultant with field-tested approaches for fixing actual IT problems efficiently. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to bill for remote service and on-site help per minute. As a result, you pay exclusively for delivered services. Progent does not demand a higher rate for after-hours or priority service, and Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for services delivered during regular working hours. Many service firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity avoids big bills for quick fixes. Another benefit of granular pricing is that clients are not tempted to permit incipient issues to fester until they become big problems. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of IT Support
    Progent has developed a comprehensive service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or small support organizations who provide scant documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support reports given by every staff member to each client. The practice of detailing and organizing support records results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Small businesses who utilize freelance consultants or who employ in-house support personnel gain when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and productive. Read more about Progent's knowledge transfer services.

Get in Touch with Progent
If your Midland, Texas company needs to contact Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For fast online technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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Progentís expert programmers, relational database architects, and project managers can help enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help clients to build, enhance, repair, or port web-based applications to take advantage of the most current web technology.

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Medium-size companies can get all the advantages of Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support programs, medium-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide mid-size company networks enterprise-class reliability, security and productivity.

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Progentís Cisco-Certified network experts provide experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progent's certified Windows Server 2000 experts can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and support offerings include network design, installation, project management, local and off-site support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of failover clusters.

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By using virtual servers, companies are able to run many virtual machines on one physical server. Virtual server technology allows companies to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology for private clouds, which offer important advantages such as reducing the costs of hardware, datacenter facilities, and management while improving data security, network reliability, and disaster recovery. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and management to enable your company to cut expenses and conserve time.

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Progentís expert programmers, database designers, and project management consultants can assist enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database designers and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other applications like Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development tools and can assist clients to build, expand, repair, or migrate web applications to take advantage of the most current web technology.

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Anti-Virus Installation support
Technology for Postini

E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Management services through Progentís E-Mail Guard anti-spam and antivirus aggregation program. Progentís expert e-mail protection professionals can help you create an email protection strategy that includes antispam and virus protection services and processes.

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Gentoo Linux, Solaris, UNIX Outsourcing Birmingham Debian Linux, Sun Solaris, UNIX Online Troubleshooting in Birmingham Alabama
External Security Scan Engineers
Internal Security Inventory Services

Progent has put together two low-cost service bundles designed to enable small businesses to get an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from an authorized computer within your company firewall to assess the risk to inside attacks. Both security inventory services are set up and executed from a secured external site.

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Hosting Facility Technical Consultant Microsoft Certified Expert Enterprise Active Directory Server Consultants
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Information Technology Outsourcing Group in Pleasanton, Alameda County Information Technology Consulting Group for Microsoft Network
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Troubleshooting for Server Management
Server Virtualization IT Consultant

Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of servers and faster ROI, more efficient utilization of servers, streamlined operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, economical hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from production systems.

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Expert Microsoft Certified Windows 2008 R2 Online Troubleshooting
Microsoft Windows 2008 R2 Integration Services

Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote engineering, technical support, and education services to assist you to design, implement, and manage Windows Server 2008 R2 to add significant business value to your network.

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Programming Companies for Amazon Marketplace Web Service integration
Amazon Marketplace Web Service programming Development Firms

Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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Exchange Email Hosting Consultant
Exchange Hosting Engineers

Progent's MS Exchange Hosting and Management Services offer a world-class data center that features redundant electrical and cooling systems, round-the-clock site security and IT support center, and failover access to Internet backbone service providers. Hosted Exchange servers are configured as virtual servers for high uptime, easy scalability, and rapid recovery. Services feature complete incorporation with your business network, access to handheld communication devices, continual monitoring of efficiency and security, spam filtering, security update and revision control, Help Desk Call Center support, per-day data backup, and full email management services.

Michigan Computer Tech Detroit, Wayne County, Michigan Computer Support Consultant
Microsoft Enterprise Mobility Suite Online Consulting
Intune and Windows 10 Onsite Technical Support

Progent's Intune consultants can help you to assess the strategic case for adopting Intune for administering your portable devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help you to define security and compliance policies, set up pilot environments to evaluate the benefits of Intune for your environment, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.

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Microsoft Certified Expert Networking Specialist for Rockville, MD Rockville, Maryland Small Business Network Consulting Services
Aironet Remote Troubleshooting
Aironet 600 Access Point Online Support Services

Progent's Cisco-certified wireless networking consultants can assist organizations of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, range, capacity, expandability, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.

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Integration Company for Microsoft Outlook 2003
Trend Micro Scanmail Network Security Consulting

Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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External Network Security Scan Specialist
Consultant for External Network Security Scan

Progent offers small organizations two specially designed network security inventory packages that include, at a set price, remotely managed scans of your security profile which are evaluated by professional security engineers who interpret the results of the scan, present unbiased evaluations of your existing security vulnerability, and make suggestions for improvements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

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MCSE Expert Certified operations manage 2016 Remote Technical Support
scom 2016 hybrid cloud monitoring Online Technical Support

System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for key workloads by offering centralized, mixed-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite expertise to help businesses of all sizes to design, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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Progent's Experts Group offers support in important areas that include Apple OS integration and applications; Support for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application support; CIO, management information analyst, and project logistics services; Special applications design and integration; Web site, eCommerce, EDI, and client information portal design and integration; Database support and performance consulting; Business information consulting; and Telecommunications architecture consulting.

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Microsoft SQL Server 2016 Network Security Consultant Phone Support
Microsoft SharePoint Server 2007 Technology Consulting Services in El Paso Texas Support and Integration El Paso, Fort Bliss
CISA Security Audit Engineer
CISA Certified Security Audit Professionals

The CISA credential is an important achievement that indicates mastery in information system security auditing. Certified by ANSI, the CISA credential has consultants undergo an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the fields of information systems audit process, IT administration, network assets and architecture ROI, information technology support, protection of data assets, and business continuity planning.

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CCNP Certified Meraki MR66 Access Point Online Support Services
CCIE Certified Meraki MR30H Access Point Integration Services

Progent's Meraki Wi-Fi AP consultants offer online and onsite support to help organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or device.

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Network Consultants for Remote Office Branch Location Specialists
WSUS Consult
Engineers for Windows Server Update Services

Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT staff can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.

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Network Installation for Cisco Technical Consultants in Tennessee
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Network Support Outsourcing Engineer Small Business IT Outsourcing Professional
Exchange 2016 Edge Transport Server Technical Support Services
Exchange 2016 eDiscovery IT Services

Progent can help you in any and all facets of your migration to Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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On-site Technical Support for Mandrake Linux, Solaris, UNIX Slackware Linux, Solaris, UNIX Network Consultants
MSSQL On-site Technical Support
Developer Firm for SQL Server

SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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Microsoft Azure VPN configuration Coding
Microsoft Azure Active Directory Programming Firms

Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower hardware expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.

Orlando, Florida Support Company Small Office IT Consultants
Outsource IT for Schaumburg, IL Schaumburg System Consulting Services
Outsourced IT Management Services for San Jose Northern California San Jose Implementation Services in Northern California
ProSight Email Content Filtering Engineer
Email Allow Lists Specialists

Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

Outsourcing IT for Microsoft Exchange 2010 Exchange Server 2016 Network Recovery in Lincoln, Lancaster County
Phoenix, AZ, Tucson, AZ, Mesa, AZ, Glendale, AZ, Scottsdale, AZ, Chandler, AZ CISSP Technical Support Security Auditor for CISSP in Phoenix Arizona
Expert Microsoft Certified ISA 2004 Firewall Online Troubleshooting
Microsoft ISA Server Consultants

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

PowerPivot for SharePoint Computer Consultants SQL Server 2012 Reporting Services Consulting Services
Private Cloud Solutions Services Private Clouds for Small Businesses Professionals
Pennsylvania Network Support Consultant
West Virginia Consultancies

Progentís Technical Response Center offers nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone support and online secure network connection to isolate and resolve technical problems quickly and affordably. The breadth of technical experience available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to competent specialists as required. For urgent issues, the TRC tries to answer your request for service in less than one hour.

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Programming Firm for Microsoft T-SQL MS SQL Security Consultants
Juniper Networks Intrusion Detection
Security Firms for Juniper Technology

Progent's Juniper Networks-certified network engineer can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS engineers can also offer support for Juniper's premiere network operating system to enable you to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a combination of Juniper's software platforms.

Project 2010 Integration Engineer for Project 2013
Technology Professional for Microsoft AD
Microsoft Active Directory Specialists

Windows Active Directory demands significant field experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in designing, integrating, and troubleshooting complex Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in online AD environments, and repair of failed configurations of Active Directory and AD-associated programs.

Project Management Test Lab Professional Disaster Recovery Test Lab Engineer
Protecting for Email Encryption Firewall Support for ISSAP Certified
Protecting for Security in Maryland - Baltimore, MD, Baltimore-Washington DC , MD, Columbia, MD, Bethesda, MD CISSP Network Consultants
Remote Microsoft SQL 2014 Consolidate in Aurora, Arapahoe County Microsoft SQL Server 2017 Information Technology Consulting Aurora, Arapahoe County
Exchange 2000 Upgrade Migration
Technical Consultant for Exchange Server 2000 Upgrade

Progent is among the most experienced network consulting companies for designing email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies get the full benefits of Exchange 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.

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Remote Support CCIE Expert Certified Computer Services
Colocation Facility Support and Setup
Colocation Facility Consultant

Colocation data centers allow businesses to share world-class data centers for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy including choosing and migrating to a colocation facility, creating network topology, defining hardware, on-premises and on-line maintenance, setting up online network management, and training your support personnel.

Remote Support for Cisco ASA 5500-X Firewall Support Outsourcing for Firepower Services
Remote Consulting for Android and Exchange integration
Android and SQL Server integration Information Technology Consulting

Progent's seasoned team of network consultants and application specialists have years of background providing online and on-premises support for businesses of any size who want to integrate Android phones into their information networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to resolve technical problems that span multiple vendors and that represent a mix of older and current technology. Progent offers cost-effective online expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to assist you to handle particularly stubborn IT issues, or Progent can provide comprehensive project management services to ensure that you complete strategic IT projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones to maximize their business value.

Remote Technical Support Colorado Springs Computer Systems Consulting for SQL Server 2012
Windows Server Essentials Client Computer Backup Consult
Windows Server Essentials Dashboard Professional

Windows Server Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that includes both local and cloud-based resources. Progent's consultants offer cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of moving to Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent offers comprehensive project management support to help you design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting, technical support, and customized training.

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Riverside Technical Services Cisco Expert Riverside Software Security Consultant
Rochester, New York Implementation Rochester Software Consulting Services
Debian Linux Professional
Red Hat Linux Remote Support Services

Progent's Linux support services offer small and mid-size businesses and software developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

SAN Consultants NetApp FlexPod Consultant Services
SQL Server Reporting Services Remote Technical Support Microsoft SQL Server Professional
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Security Contractor for Security Port of New Orleans Cybersecurity Tech Services for Security New Orleans
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Windows Server 2016 VM Load Balancing Support and Help
Windows Server 2016 Virtual Machine Setup and Support

Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Server Migration Specialists California Northern California Woodland Security Consulting
SharePoint 2010 Technology Consulting Expert Microsoft Certified SharePoint Server 2010 Support Services
Linux Network Monitoring Engineer
MRTG Online Support

Network monitoring commonly entails tracking a system's resource usage to help uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you use both these tools to tune and repair your network. Progent's UNIX support services provide small companies and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.

SharePoint Portal Server Computer Consultant Microsoft Certified Expert Configuration for SPS
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Sioux Falls, SD, Rapid City, SD, Aberdeen, SD, CITY4, SD Linux Support and Help Sioux Falls, Minnehaha County, South Dakota Computer Consulting
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Small Business IT Outsourcing Company Fresno County RIM BlackBerry IT Outsourcing Companies
Small Business IT Outsourcing Firms Mobile, AL Mobile BlackBerry Wireless Network Assessment
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Consultants for Sun Solaris Online
Network Architect for Sun Solaris Remote

Progent provides nationwide remote technical support and consulting services for companies that operate Solaris environments or whose IT systems feature a mix of Solaris and Microsoft technology. Remote network consulting offers maximum return for your information technology budget by extending user efficiency and shortening the time charged for network repair services. Sophisticated online support tools and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the toughest system problems.

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Technology Consulting for Co-managed Service Desk
Extended Service Desk On-site Technical Support

Progent's Network Contact Center Outsourcing Services for desktop support are intended especially for small businesses who need fast availability of a Help Desk Call Center with professional phone support and full escalation capability but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.

Small Office Technology Consulting Company Small Office Professional Services
Microsoft Consulting Best Practices Computer Specialists
Problem Escalation Through Teamwork Consultancy Services Company

Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, at the forefront of IT service, executing a wide variety of technical tasks for a large array of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to resolve actual IT problems efficiently.

Solaris Online Network Services National UNIX Online Information Technology Manager
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Operations Manager Example Application
MOM Case Studies

Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses sent by MOM, Progent can now fix network troubles before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and performance.

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Professionals for Lync Server 2013 Edge Server Pool
Technology Professional for Lync Server 2013 conference bridges

Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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Toledo Ohio Cisco Computer Network Consulting company Cisco Network Consultants Toledo Bowling Green
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Troubleshooting SharePoint Server 2007 Remote Support Services
Troubleshooting in Austin Texas IT Consulting Company for Windows Server 2016 Travis County Texas
UNIX Online Small Office IT Consulting Services Engineers
UNIX Online Software Recovery Solaris Remote Consulting
ProSight VM Hosting Professional
Private Cloud Hosting for Virtual Data Centers Professionals

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence.

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Windows 7 Wireless IT Consultant Computer Service
Windows Server 2012 Consulting Services in Kansas City, Jackson County Independent Windows 2008 Server Support Outsourcing
SMS Server Upgrade IT Consulting
Microsoft SMS Engineer

Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that includes standards, processes and IT products to keep your IT network protected.

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MOM 2005 Case Studies
Operations Manager Case Studies

Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to address server issues before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, safety and performance.

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CRISC Risk and Information Systems Control Consultants
CRISC Certified Risk and Information Systems Control Auditor Services

Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.