Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful products for achieving mobile access to email, scheduling, web programs, and other critical business information. Progent can provide Midtown Manhattan, New York businesses the services of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a current smartphone solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their business information system.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||3001 Woodbridge Avenue
Edison, NJ 08837
||Edison Network Support Services
||111 Town Square Place, Suite 1203
Jersey City, NJ 07302
||Jersey City Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||Park 80 West
Saddle Brook, NJ 07663
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||73 Market Street, 3rd Floor
Yonkers, NY 10710
||Yonkers Network Support Services
Integration Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, offering a centralized solution for handling key tasks like smartphone installation, upgrades, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry users and allows remote synchronization.
BES Server offers a variety of data protection capabilities starting with advanced encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BES Server also permits excellent versatility in adjusting degrees of protection to meet the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist your company to select advanced security functions and enable them wirelessly. Samples of these over-the-air selectable security settings are:
- Disable a BlackBerry smartphone
- Erase information from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Enable internal protection against malicious attacks
BES Server also offers flexibility in selecting ways to keep mobile users from loading or executing unsafe or unauthorized programs. Progent can assist you to select protective techniques like:
- Specify precisely what applications are permitted on the device
- Block third-party applications from using non-volatile storage on the device
- Select which functions third-party software can use on the device
- Limit the types of access external programs running on the device can initialize
- Block all external software from being loaded or run on the BlackBerry device
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist your business to troubleshoot a broad range of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs at a minimum and, by handling issues promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the MDS and IM, implement access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration model and equipment match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
In order to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.