Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful products for achieving mobile access to email, scheduling, web programs, and other critical business information. Progent can provide Midtown Manhattan, New York businesses the services of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a current smartphone solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Integration Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, offering a centralized solution for handling key tasks like smartphone installation, upgrades, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BES Server offers a variety of data protection capabilities starting with advanced encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BES Server also permits excellent versatility in adjusting degrees of protection to meet the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist your company to select advanced security functions and enable them wirelessly. Samples of these over-the-air selectable security settings are:

  • Disable a BlackBerry smartphone
  • Erase information from a missing or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal protection against malicious attacks

BES Server also offers flexibility in selecting ways to keep mobile users from loading or executing unsafe or unauthorized programs. Progent can assist you to select protective techniques like:

  • Specify precisely what applications are permitted on the device
  • Block third-party applications from using non-volatile storage on the device
  • Select which functions third-party software can use on the device
  • Limit the types of access external programs running on the device can initialize
  • Block all external software from being loaded or run on the BlackBerry device

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist your business to troubleshoot a broad range of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs at a minimum and, by handling issues promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, install the MDS and IM, implement access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration model and equipment match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
In order to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide selection of affordable online consulting services to assist your organization to manage and troubleshoot your current Microsoft Word environment or assist you to move to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training classes customized for individuals or groups.

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    Integration Teleworker Solutions

    Progent has two decades of experience assisting small and medium-size businesses to plan, implement, optimize, administer, and debug computer networks that incorporate teleworkers.

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    Progent offers affordable remote support to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.

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    Progent's Cisco certified wireless networking experts can provide economical remote and on-premises help for both legacy and current 802.11ac Aironet wireless access points and Progent can assist your business to design and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.

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  • Specialist Slackware Linux Urgent Consulting Gentoo Linux

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    Office 365 Exchange Online and on-premises Exchange Computer Consultants

    Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.

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    System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed throughout local systems and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite support to assist businesses of all sizes to design, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions or from different monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network consultants offer a variety of IT support services including project planning, Sarbanes Oxley compliance, office moves, corporate security, system architecture, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network consultant can help you plan a multi-site information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help large enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís CCIE and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-performance, integrated, and wireless networking.

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  • Best Technical Support Services wireless IP phones and CUCM
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    Progent's Cisco wireless VoIP phone configuration consultants can provide remote and onsite support to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

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