Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other vital business information. Progent can provide Midtown Manhattan, New York companies support from BlackBerry-certified experts who can assist businesses to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support model, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901		 973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004		 646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170		 646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105		 862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054		 973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601		 562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901		 203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556		 224-534-2088 Uniondale Network Support Services


Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry wireless handsets, offering a single solution for handling critical jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server features a variety of security capabilities starting with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BES Server also permits excellent flexibility in selecting levels of protection to match the special requirements of your company's network. Progent's BlackBerry authorized engineers can help you to select powerful security features and enable them wirelessly. Examples of these over-the-air configurable security settings are:

  • Lock down a smartphone
  • Erase data from a missing or stolen device
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also provides flexibility in selecting mechanisms to prevent BlackBerry users from loading or executing unsecure or unauthorized software. Progent can help you to select blocking techniques like:

  • Specify precisely what applications are allowed on the device
  • Block third-party programs from allocating non-volatile memory on the device
  • Select what functions external software can use on the BlackBerry device
  • Limit the types of access third-party applications running on the smartphone can initialize
  • Block all external software from being loaded or run on the smartphone

Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide expert assistance to businesses in the Midtown Manhattan area or throughout the state of New York. Progent's experienced remote technical support team has helped IT organizations solve computer issues and cut IT service expenses in each state in the country and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote consulting support for a broad selection of technologies related to BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also help your company to resolve a wide range of issues concerning synchronization, device recognition, email consistency, web browsing, mobile connections, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, solution architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and physical components meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.