Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once among the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Midtown Manhattan, New York companies the services of BlackBerry-premier consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies of all sizes, successful integration and support of BlackBerry technology has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations frequently resort to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry products productively into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
917-781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
973-939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
201-839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
562-583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
914-662-8006 Yonkers Network Support Services


Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized platform for handling key jobs like smartphone deployment, upgrades, and deactivation and providing a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server features a variety of security options beginning with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of security to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can help your company to choose powerful security functions and activate them remotely. Samples of these wirelessly selectable security features include:

  • Disable a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to keep users from loading or running unsafe or prohibited programs. Progent can help you to select protective processes such as:

  • List precisely what programs are allowed on the device
  • Prevent third-party programs from allocating non-volatile memory on the BlackBerry device
  • Select what functions third-party programs can use on the device
  • Limit the kinds of connections external applications running on the BlackBerry smartphone can establish
  • Block all external programs from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Midtown Manhattan, New York who want quick and affordable help from a certified BlackBerry consultant, Progent provides efficient online assistance from a veteran support staff who have delivered network solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and enables specialists to solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization issues, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition help your company to troubleshoot a wide array of issues concerning synchronization, device detection, email consistency, web access, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online help for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    Cisco VoIP Phones and Unified CM Online Troubleshooting

    Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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  • Windows Server 2012 R2 Security Setup and Support On-site Technical Support Windows Server 2012R2 Server Manager
  • Wireless LAN Network Consultant 24-7 Online Consulting Wi-Fi Network
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