Fast Remote Support for Midtown Manhattan New York Computer Networks
Urgent Phone Technical Support for Midtown Manhattan NetworksFor businesses located in Midtown Manhattan New York, Progent offers remote technical support for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided remote support to businesses in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified engineers to help with challenging networking problems, as well as the assistance of CISA and CISSP-certified cybersecurity experts to handle advanced security architecture and troubleshooting jobs.

Progent's online support experts offer exceptional leverage because they possess the real-world experience and are equipped with the advanced technology needed to resolve the majority of network problems quickly. This reduces direct costs since solutions accumulate minimal chargeable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your organization benefits even more with incidental expenses by minimizing or eliminating system outages and related costs resulting from business discontinuity, disgruntled customers and vendors, idle workers, and distracted executives. Progent's extensive remote consulting know-how is especially important for businesses that are dependent on public clouds for critical network infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.

Progent's billing policy for remote help is designed to leverage your IT service dollar. Progent charges per minute for phone assistance, so you owe exclusively for the services that you actually get. In contrast to typical online service organizations, Progent imposes no startup fee or minimum job duration. Progent's one-minute granularity and clean policy for pricing avoid situations where fast repairs manage to turn into big invoices. Progent's penchant for handling problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies that promote the maximum level of efficiency for online technical support and troubleshooting for information systems of any size. Progent provides safe Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the engineers of Progent's remote service group to connect to your computer system remotely without violating corporate security.

Progent's sophisticated service database system keeps detailed histories for all service that Progent's clients have been provided. Progent's authorized service personnel have access to the records of support delivered to each Progent client by any consultant. This archive of problems and repairs is organized as a quickly accessible proprietary database that permits Progent's online technical experts to share their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's advanced certifications and close relationships with major vendors such as Cisco and Microsoft open up additional massive technical knowledge bases and permit quick response from vendors' internal engineering staff so Progent's online service experts can come up with optimal solutions in the least time.

Remote technical services provided by Progent to companies in Midtown Manhattan New York include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price managed services intended to allow small and mid-size businesses to utilize the same advanced IT solutions deployed by some of the industry's top enterprises. Progent's ProSight suite of outsourced network management services covers all critical facets of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating appliances that require important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your Progent engineering consultant so that any potential issues can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting professionals for special information technology programs. Billing rates for ongoing consulting tasks are set based on the level of expertise of the engineers assigned. Progent's background in these important areas of information technology enables customers to execute major initiatives within budget and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center service offerings for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all facets of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progent's Help Desk consulting expertise can aid you in establishing an efficient new Call Center or improving your current organization, evaluating or enhancing Call Center software products to address the unique needs of your business, or adding temporary online staff to supplement your existing Call Center group during high-demand scenarios such as software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk staff of veteran network experts gives your workers in Midtown Manhattan New York immediate contact with a dependable technical support resource with extensive background offering phone consulting and online repair service for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Call Center recognition as a major driver of business productivity, and Progent's goal is to solve and not just document technical issues.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting staff offers remote and in-depth consulting expertise and education in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver consulting expertise, customization, and education for popular Microsoft business applications including Microsoft CRM, Office Project, Office 365 Word, and Office 365 Excel. To find out more information about Progent's expertise, programming, and training offerings, refer to Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Midtown Manhattan New York online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager for your business so your network maintenance is proactive rather than reactive. By detecting emerging trouble spots before they result in full-scale emergencies, proactive monitoring can minimize inconvenient and expensive service failures. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments based on a mix of OS platforms.
How Your Midtown Manhattan Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Midtown Manhattan New York, Progent's online network support engineers can provide effective and economical system support the instant your business has to have it. More than 15 years of delivering remote repair services has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting skills and to refine remote connectivity technology to fix IT problems rapidly while avoiding the cost and lost time associated with in-person support visits.

Even if your Midtown Manhattan company has a local independent support technician or maintains an in-house IT staff that know how to handle common network problems, Progentís Microsoft and Cisco certified consultants can still offer a convenient and transparent virtual extension of your on-site resources in cases when your regular IT support personnel either lack the time or the knowledge to resolve unexpected network emergencies or especially challenging integration projects.

Details of Progent's Remote Network Support for Midtown Manhattan New York
Progent's online support, remote troubleshooting, system security expertise, and network management services offer businesses in Midtown Manhattan New York the greatest leverage for your support investment. Whether you require occasional phone support and Internet-based network repair or ongoing Help Desk support and network administration, Progent's professionals can provide your organization enterprise-level IT support while allowing you to avoid the cost and administration overhead of running a full-service in-house IT staff. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, range of technical knowledge, fine tuned remote support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Begin Getting Online Computer Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.



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    Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Microsoft Office System Computer Companies

    To deliver cost-effective IT support for small companies, Progent offers comprehensive computer outsourcing plans that give small businesses quick access to technical help without requiring you to hire, educate, and manage a large in-house computer support staff. Progentís IT outsourcing packages give you an economical alternative for building a secure and robust environment for your favorite Windows business productivity products such as Microsoft Office XP and Microsoft Office 2003.

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    Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for restoring applications and services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a DR solution powered by VMware SRM.

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    If your company network mixes Linux platforms with MS Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Linux and MS Windows integration support services include IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Helpdesk support.

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    Dynamics GP Network Consultants

    Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.

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    Progentís non-stop inter-site connectivity and fault tolerant network infrastructure consultants can help small businesses create fault tolerant Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice networking.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery between datacenters located up to 185 miles apart from each other. Progent's roster of veteran network consultants can assist your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery system to prove compliance with industry standards and government requirements.

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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Networking Services Microsoft Windows

    To provide cost-effective network support for small businesses, Progent has developed comprehensive IT outsourcing plans that give small organizations fast access to technical expertise without requiring you to hire, train, and maintain an expensive full-time IT team. Progentís IT outsourcing services give you an economical way for building a secure and robust environment for your important Microsoft Windows business productivity applications including Office XP and Microsoft Office 2003.

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite consulting expertise, application development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive intranet solution.

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  • Open Now Consulting Services SQL Server 2019 Big Data Cluster SQL Server 2019 Cybersecurity Technology Consulting Services
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    Progent's Citrix-accredited engineers can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can assist you to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

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    Progent's Microsoft and Cisco premier computer consultants can provide expert support for a broad range of technologies and can deliver that expertise remotely nationwide or in person in select cities throughout the United States and anywhere in . Progent provides online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, as well as the the assistance of CISA and CISM-accredited security engineers to assist with high-level security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the U.S.

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    24-Hour UC540 Technical Support

    Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

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    Progent's Cisco-Certified network consultants can show you how to run Cisco's management utilities alongside a selection of powerful third-party applications to create a comprehensive network management solution to keep your environment running reliably, conserve limited resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and enable you to expand or reassign network resources intelligently and economically as your business grows.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server calls for a network consultant with real-world experience designing and integrating seamless, comprehensive business technology solutions. Progent's Small Business Server consultants have an average of more than a decade of background integrating computer systems powered by Microsoft platforms. This experience ensures you success in installing, administering, and repairing IT environments that include the SBS Server package of servers and productivity software.

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    Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and debugging services to help you to design, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture.

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    Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server 2006 consultants can help you design, rationalize, pilot, implement, customize and support the any version of ISA Server 2006 on your network.

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  • Consultant Services SCCM Endpoint Protection
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    System Center Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.

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  • SQL Server 2019 Big Data Cluster Consulting Services
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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a seamless information management system.


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