Fast Online Help for Midtown Manhattan New York Computer Systems
Immediate Phone Support for Midtown Manhattan NetworksFor organizations in Midtown Manhattan New York, Progent provides online help for information systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier professionals have delivered remote support to businesses in every state in the United States. (See recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to handle challenging infrastructure issues, plus the assistance of CISA and CISSP-qualified security experts to handle high-level security architecture and diagnostic jobs.

Progent's online technical support experts offer exceptional value because they have the real-world background and have access to the sophisticated tools needed to resolve the majority of network problems rapidly. This lowers direct costs because solutions use up fewer chargeable minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your company saves additionally in indirect expenses by reducing or avoiding network outages and associated costs due to business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's advanced online technical support know-how is particularly valuable for organizations that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's pricing policy for online help is structured to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you are billed just for the services that you receive. In contrast to typical remote support companies, Progent imposes no service activation charge or minimum payments. Progent's one-minute billing unit and clean policy for billing prevent situations where quick repairs somehow end up as major invoices. Progent's skill at disposing of problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies that allow the highest degree of efficiency for online consulting and troubleshooting for information networks of any size. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the consultants of Progent's online support team to link to your company's system remotely without violating corporate security.

Progent's sophisticated service reporting system stores detailed documentation of the support that Progent's clients have been provided. Progent's team consultants have access to the specifics of services provided to every Progent customer by any Progent engineer. This archive of trouble tickets and solutions is stored as an easily exploitable proprietary database that allows Progent's online support engineers to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft make available additional massive technical knowledge bases and permit fast access to manufacturers' internal engineering staff so Progent's online service specialists are able to come up with the most efficient resolutions quickly.

Remote technical services available from Progent to customers in Midtown Manhattan New York include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same advanced technology used by many of the world's leading corporations. Progent's ProSight line of outsourced network management services addresses all critical facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding devices that require important updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your company's ability to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the services of world-class remote consulting professionals for special information technology projects. Progent's charges for longer-term development or consulting projects are determined based on the qualifications of the consultants involved. Progent's background in these important areas of computer technology allows clients to complete critical initiatives economically and on schedule. Progent's special remote engineering solutions include:

  • Call Center Services
    Progent's Help Desk Call Center support programs for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle complex issues.

    Progentís shared Help Desk services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the leading professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk team of experienced information technology professionals gives your workers in Midtown Manhattan New York quick contact with a large network service group with years of background providing phone consulting and remote repair service for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Call Center recognition as a major driver of company success, and Progent's goal is to resolve instead of merely report technical issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts Team can supply remote professional consulting support and education in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting, custom programming, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To read more about Progent's consulting, customization, and training services, visit Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in Midtown Manhattan New York online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so your computer support is proactive and automated. By exposing possible problems before they evolve into full-scale emergencies, system monitoring can avoid stressful and costly service failures. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments based on a variety of OS platforms.
How Your Midtown Manhattan Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency online assistance with Microsoft, macOS and OS X, or Linux networks, visit Progent's Emergency Online Help, phone 1-800-993-9400, or see Contact Progent. For offices and new businesses in Midtown Manhattan New York, Progent's phone-based computer support engineers can deliver effective and affordable IT help the moment your organization has to have it. Long experience delivering online technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine online connectivity tools to repair network problems rapidly while eliminating the expense and lost time associated with on-site service calls.

Even if your Midtown Manhattan business deals with a regular freelance support technician or employs a full time organization that know how to handle common network problems, Progentís Microsoft certified consultants can offer a convenient and seamless remote expansion of your local resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to fix unexpected system emergencies or particularly tough integration projects.

Benefits of Progent's IT Support for Businesses in Midtown Manhattan New York
Progent's online support services enable your Midtown Manhattan company to realize the benefits of immediate, world-class IT support without the cost of maintaining a full-time IT organization. Your network will acquire greater strategic value by becoming increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless virtual extension of your on-site IT resources
    For most businesses in Midtown Manhattan New York, nearby computer service providers, whether consisting of independent consultants or an in-house maintenance staff, can deal with typical network issues. On the other hand, major troubles may strike when your regular resources are too busy or unavailable, and some problems may stem from technology that is unfamiliar to your local support personnel. In these cases, Progent's online service professionals give you a convenient, fast, and budget-friendly solution to supplement your local resources and to pass on valuable knowledge to increase your capability to handle future issues in-house.

  • Reduced Dependence on Individual Consultants
    For IT support, smaller organizations commonly rely on individual freelance service providers. Although freelance consultants carry less internal costs than big support organizations and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent service provider is busy with another customer, ill, on vacation, or in class, the absence of reserve personnel may force your company to go without assistance during an emergency. As your business grows, network downtime and trouble with critical software are more costly. The money you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers a dependable source of backup service expertise to insure your IT system remains up and running.

  • Create a Solid Basis for Seamless Growth
    Businesses often start with an IT architecture implemented on a shoestring budget. Without a scalable infrastructure, slap-dash repairs often get thrown on top of a weak foundation. As a company grows, stability and scalability problems can impede the productivity of the organization. These poorly built systems need proper analysis, intelligent long-term planning, and extensive IT knowledge to upgrade to a system architecture that can offer the solid foundation to meet critical business requirements and facilitate future expansion.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller companies need advice and technical education to navigate through an ever more complicated array of technology options capable of accelerating business success and improving productivity. Businesses do not need a computer consultant who is attempting to resell a specific vendor's technology. Network consulting and product selling can result in a scenario where the recommended solution is built around a profitable technology rather than the genuine needs of a client. Progent avoids these conflicts of interest by offering only services rather than products. This allows Progent to align IT consulting with the real interests of customers.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of technical expertise, refined remote support software, and understanding of enterprise networking allow companies to avoid the pitfalls associated with exclusive reliance on smaller service organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

How Does My Business Begin Getting Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.



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  • Remote Consulting Windows 10 Installation
    Expert Microsoft Certified Windows 10 Cortana Online Technical Support

    Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises evaluation and migration support for Windows 10 provided by Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.

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    Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, supports popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical product.

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    SCCM 2012 Asset Management Consulting Services

    Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can create cost-effective security solutions that protect a small business against advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile clients sharing IT resources distributed over multiple physical datacenters and various clouds.

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    Progentís Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and online secure network connection to isolate and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to competent specialists as needed. For urgent problems, the TRC tries to respond to your request for service in less than one hour.

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  • SCCM Asset Inventory Engineer
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    Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, enables safe self service, and delivers a common control mechanism for managing multi-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.

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  • Specialists SQL Server Replication
    MS SQL Security Consulting

    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of designing, deploying, administering, and accessing company data and analytical programs in environments ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Small Office Technical Support Firm

    Progent's Microsoft and Cisco premier computer engineers can provide expert help with a wide array of technologies and can provide that assistance online nationwide or in person in select cities across the country and anywhere in California. Progent offers remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex network problems, as well as the the support of CISSP and CISM-accredited security engineers to handle complex security planning and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the United States.

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    Online Support Sun Solaris

    Progent's Solaris platform consulting experts offer small companies and software developers help with administering and supporting Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware.

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    Progent can help small and medium-size companies to design, implement, test and maintain backup/restore technology to support a remote workforce.

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    Progent's Microsoft-certified consultants provide technical support and network consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting services for Exchange 2003 Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.

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    Progent's Microsoft certified consultants offers remote and on-premises consulting services to help your company to administer, support, and troubleshoot PCs powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, remote connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring.

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    System Pilot Testing Lab Consulting

    The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk while keeping vital network projects on schedule.

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    Progent's Linux support experts offer small businesses and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop source to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.

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    Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop network architecture that takes into account reliability issues covering a wide range of infrastructure technologies and processes.

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    GIAC was founded in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security disciplines covered within GIAC certification including auditing network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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    Stealth penetration testing is an important component of any comprehensive network security plan. Progentís security professionals can perform extensive intrusion checks without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log analysis are properly configured and consistently monitored.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless availability with fast failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and location. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.

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    Progent's UNIX family consulting services offer small and mid-size companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Intune consultants can assist you to assess the strategic value of adopting Intune for managing your mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define security and compliance policies, plan and deploy test environments to evaluate the benefits of Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune deployment.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and significant work with network security architecture. ISSAP security experts possess in-depth knowledge of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.

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    Server growth puts pressure on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Common uses for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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    Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    Progentís Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's Microsoft-authorized consultants can help you evaluate the business justification for deploying SharePoint Server 2007, consult with you on the appropriate version of SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to set up MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, design a company-wide security plan that includes portal technology, and deliver maintenance and Help Desk support.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and distribution organizations to simplify complex supply chains and streamline critical processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.

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    Progentís Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and corporate management tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains family, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you can purchase only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and manage Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.

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