Fast Online Support for Midtown Manhattan New York Computer Networks
Urgent Phone Help for Midtown Manhattan SystemsFor companies located in Midtown Manhattan New York, Progent provides online technical support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE network specialists to handle challenging networking problems, plus the services of CISA and CISSP-qualified cybersecurity consultants to handle advanced security design and diagnostic issues.

Progent's online technical support engineers offer exceptional value because they have the real-world background and have access to the advanced technology needed to solve most network issues rapidly. This reduces immediate expenses since solutions use up fewer billable consulting minutes. Online help also avoids the expense of sending a consultant to your site. Your organization saves additionally with incidental costs by minimizing or avoiding network downtime and associated losses due to business disruption, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's extensive online technical support expertise is particularly valuable for organizations that are dependent on public clouds for critical network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your IT service investment. Progent bills on a per-minute basis for phone consulting, so you pay exclusively for the services that you actually get. In contrast to typical remote service firms, Progent requires no service activation charge or minimum payments. Progent's per-minute billing unit and clean policy for billing do away with situations where quick fixes manage to turn into big tabs. Progent's penchant for solving problems quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an arsenal of customized tools and field-proven processes which ensure the highest level of efficiency for remote consulting and troubleshooting for computer systems of all sizes. Progent provides safe VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's remote service group to link to your network without breaching corporate security.

Progent's powerful service reporting system includes detailed records describing the service that Progent's customers have received. Progent's authorized consultants have access to the specifics of services delivered to each Progent customer by every Progent consultant. This archive of issues and solutions is structured as a quickly exploitable support database that enables Progent's online support experts to communicate their knowledge company-wide to make sure that the quality of Progent's support improves daily. Progent's extensive list of certifications and close associations with important technology companies including Cisco and Microsoft make available additional extensive technical databases and allow quick access to manufacturers' in-house support staff with the result that Progent's online service specialists can find the best solutions in the least time.

Online technical support services offered by Progent to businesses in Midtown Manhattan New York include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and medium-size businesses to utilize the same cutting-edge technology deployed by many of the industry's top corporations. Progent's ProSight series of outsourced network management services covers all critical facets of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with data security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for special IT projects. Billing rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers required. Progent's background in these important areas of information technology allows clients to complete major projects economically and on time. Progent's project-based online consulting services include:

  • Call Center Services
    Progent's Help Desk Call Center service offerings for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progentís shared Help Desk services allow your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative support solution based on the leading professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of experienced network experts provides your clients in Midtown Manhattan New York quick access to an efficient support group with years of background offering phone support and remote diagnostics for IT systems based on Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk Call Center perception as a crucial contributor to business productivity, and Progent's target is to fix rather than just annotate technical problems.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Team offers online and in-depth engineering support and training in key business application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom programming, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's expertise, custom development, and training offerings, go to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver companies in Midtown Manhattan New York online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to fit your environment so that your network maintenance is proactive and automated. By exposing emerging trouble spots before they expand into downtime, proactive monitoring can minimize inconvenient and costly network breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks that incorporate a combination of platforms.
How Your Midtown Manhattan Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent phone-based expertise with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Support, call 1-800-993-9400, or see Contact Progent. For offices and new businesses in Midtown Manhattan New York, Progent's phone-based network support specialists are ready to deliver effective and cost-effective system support the moment your business needs it. More than a decade of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity tools to repair IT problems quickly while avoiding the expense and lost productivity associated with on-premises service visits.

Even if your Midtown Manhattan office works with a regular freelance consultant or maintains a full time organization that can deal with typical network problems, Progentís Microsoft and Cisco certified engineers are available to provide an easy and transparent virtual extension of your local resources for situations when your usual service personnel either don't have the bandwidth or the knowledge to fix unexpected network emergencies or particularly tough integration problems.

Details of Progent's Online Computer Support for Midtown Manhattan New York
Progent's phone support, Internet-based repair, system security expertise, and system management services give businesses in Midtown Manhattan New York unparalleled leverage for your support investment. Whether you require one-time phone help and Internet-based troubleshooting or full-time Help Desk services and system administration, Progent's professionals can deliver your office enterprise-level network support while allowing you to avoid the expense and administration overhead of carrying a large in-house IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, depth of IT experience, fine tuned remote support software, and understanding of enterprise networking enable companies to avoid the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

How Does My Business Start Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, go to Immediate Online Support.



An index of content::

  • 24 Hour IT Staffing Temps for IT Service Organizations Midtown Manhattan-Chelsea, New York Midtown Manhattan IT Staffing Support Services Manhattan NY

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    Outsourced IT Support Microsoft Office 2000

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    Progent offers the support of an accredited consultant with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence solution that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a network that delivers the speed, reliability, security, and scalability you need to accommodate your telepresence environment.

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    ProSight Ransomware Rollback Troubleshooting

    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

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    Remote Employees Data Protection Online Technical Support

    Progent can assist small and mid-size companies to plan, configure, verify and troubleshoot backup/recovery solutions needed to support work-from-home employees.

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  • SCVMM 2016 Shielded VM Computer Consultant
    SCVMM 2016 Templates Setup and Support

    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere support.

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    Programming Company Power BI On Premises

    Progent's Power BI experts can assist your business to design, install, maintain, enhance or debug your Power BI environment. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud based, or hybrid architecture to run Power BI.

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  • Microsoft Office Small Business IT Outsourcing Firms
    Microsoft Office 2000 System Engineers

    To provide cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that give small companies quick access to technical help without requiring you to recruit, train, and maintain a large full-time IT staff. Progentís IT outsourcing services offer you an economical way for building a protected and robust system for your favorite Windows business productivity applications such as Office XP and Office 2003.

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  • Windows and Solaris Support Services
    Windows and UNIX Technology Professional

    If your business network mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and Windows integration support services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Helpdesk outsourcing.

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    Redundant Internet Remote Support

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    Progent's Cisco certified wireless networking consultants can provide economical online and onsite help for legacy and modern Wave 2 Aironet wireless access points and Progent can assist you to design and maintain wireless solutions that incorporate indoor and outdoor/ruggedized Aironet APs.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by software originally developed by Connectix, delivers the power needed to accomplish server consolidation, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to improve ROI in application development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your company to assess and integrate Microsoft Virtual Server 2005.

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    With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of adding intelligent services to their networks. Cisco's switching technology allows you to deploy capabilities to make your IT network sufficiently available to handle real-time requirements, scalable to support growth, safe enough to protect restricted information, and capable of prioritizing and managing traffic flows to optimize system performance. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco switches that make sense for your company. In addition, Progent's CISA certified security consultants can show you how to develop a comprehensive security plan and configure Cisco Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    If your company does not need immediate remote help but expects to require assistance with your network in the near future, you can save time and money and guarantee that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.

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    For help creating, enhancing, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progentís expert team of program developers, database designers, and project managers can help ensure you get the project done on time and within your budget. Progent's experienced application developers offer cost-effective and efficient online help for projects as simple as writing VBA macros for Office Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or MySQL.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and distribution organizations to manage supply chains and streamline key processes in order to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from occasional advice to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.

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    The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit professional trained to assist businesses in the areas of information systems audit services, information technology governance, network assets and infrastructure ROI, IT service delivery, protection of data assets, and business continuity preparedness.

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