Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Midtown Manhattan organization to select the right tools and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns top value. Progent can provide support services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Midtown Manhattan, New York organizations to with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for Teleworkers
Configuring the network infrastructure required to support a remote workforce can be particularly complicated if you have to accommodate a mix of personal equipment such as desktop computers and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online help for both legacy as well as current technologies in virtual office venues allows you to make efficient use of your available network infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to help your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a safe connection for authorized remote employees to use IT resources situated at your company datacenter or in the cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect client software for secure VPN connections for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center PC's desktop. This provides network managers more control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for configuring home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly used by at-home employees to access their router for work. This can create throughput and security problems. Progent can help businesses to mitigate these issues by providing services like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity methods impact the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes might require backup Internet connections in case the normal connection fails. Progent offers guidance for identifying service providers, choosing appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

IP Voice Integration for Teleworkers
Extending the company PBX environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to design or tune a remote VoIP environment that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and deliver on-demand integration and troubleshooting services.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from major technology companies enable online meetings, video conferencing, chat, and screen sharing for both local users and at-home workers. Many companies utilize multiple products to accommodate their different partners and customers. Progent can help your organization to manage your current conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist your business to tune your network architecture to run them.

Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, offering a powerful environment of productivity apps that create a cohesive user interface for sharing data and ideas throughout multiple sites and on a wide range of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their original releases and can help businesses to deploy these critical collaboration platforms to maximize the effectiveness of your at-home workers.

SharePoint Server Configuration Experts for At-Home WorkersSharePoint utilizes web sites to promote collaboration and knowledge delivery by providing policy-driven access to data, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to build secure portals that enables at-home workforce to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, refer to SharePoint configuration and application development expertise.

Exchange Deployment Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, go to deployment consulting services for Exchange.

Microsoft Onedrive Deployment Experts for Remote WorkersOneDrive is Microsoftís collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers can retrieve them securely through a web browser. Included with Microsoft 365, OneDrive enables at-home employees to co-author files. Revisions made offline are synced when you go back online. To learn about Progent's consulting expertise for OneDrive, refer to Microsoft Onedrive configuration consulting.

Public Cloud Integration for Teleworkers
Progent offers fast and affordable remote support for helping businesses to build, manage and troubleshoot cohesive network architectures that combine physical data centers, telecommuters, branch offices, and cloud services. Progent offers top-tier consultant for all types of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers fix problems with cloud connectivity, authentication, and security.

Microsoft Azure Integration for At-Home WorkersMicrosoft Azure is a popular family of public cloud software and services that allows you to use IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Microsoft Azure offers more than one hundred cloud-based services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure services for remote workers by setting up and troubleshooting firewalls and VPN tunnels. To find out about Progent's expertise for Microsoft Azure, refer to Azure consulting.

Office 365 Integration Services for Remote WorkersOffice 365, now called Microsoft 365, is Microsoft's popular suite of client productivity applications and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of plans intended for users ranging from individuals and small offices to major corporations. Progent can provide quick and easy online contact with experts familiar with Office 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the numerous subscription plans available for Office 365 and deploy 365 apps for your telecommuters to achieve maximum business value. For details about Progent's consulting expertise for Microsoft Office 365, go to Microsoft 365 consulting expertise.

Office 365 Exchange Online Integration for At-Home WorkersOffice 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional advantages associated with cloud computing. Microsoft has designed Exchange Online to run smoothly with on-premises deployments of Exchange, allowing you to create hybrid networks. Progent's certified Exchange consultants are available for occasional assistance to get you past tough IT roadblocks and also offer comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and support consulting.

Amazon AWS Integration Services for At-Home WorkersAmazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's leading provider of cloud services. Progent offers fast and economical online contact with cloud connectivity consultants who can help your business to plan, implement, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture so your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration expertise.

Google Cloud Integration for TelecommutersGoogle Cloud is a popular collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can help you make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to deploy VMs on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and streamline access management for telecommuters with GCP Cloud Identity services. Progent's consultants can also assist you to utilize GCP's unified management tools to administer and monitor your GCP environment. To learn, see Google Cloud Platform integration expertise.

Help Desk Call Center Services for Teleworkers
A rapid, enterprise-wide transition to a teleworker workforce, which could be driven by a pandemic or as a component of a disaster recovery process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses to outsource or augment their Call Center with Progent's remote Technical Response Center (TRC) services.

  • Progent's Standard Help Desk support services utilize Progent's nationwide network of online IT support experts combined with world-class ticketing and tracking software to offer an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC support from initial help requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables from-home workers to monitor or update the status of their active tickets, add information, and append screenshots or attachments. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with advanced issues. To find out more, see Progent's Standard Helpdesk Services outsourcing for small companies.
  • Progent's Support Desk Supplemental Service enables you to expand your existing Call Desk organization by sharing delivery of Support Desk support seamlessly between your in-house IT support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Help Desk service uses a collaborative support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Help Desk Supplementation Services can enable your company to deliver world-class IT support to your teleworkers, see Progent's Call Desk augmentation Services.

Security for Telecommuters
Remote workers commonly run their personal equipment and work in an unsecured space. This increases their exposure to cyber attacks and requires judicious use of security appliances, remote security monitoring, and the creation of policies that adhere to leading practices. Progent's veteran roster of certified cybersecurity professionals can assist you to design, implement and manage a compliant cybersecurity environment that safeguards vital information in networks that incorporate telecommuters.

  • Firewalls enable companies to build a network that can be safely accessed by local users as well as by teleworkers, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and manage different access rights to different groups of users and to scale your network and adjust your security profile as your business evolves and as network attacks grow more complex. Progent supports both current and older security devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration expertise, visit firewall support services.
  • Remote Endpoint Security Monitoring makes it possible to track the various devices used by telecommuters and either block or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint device, watching all activity and utilizing state-of-the-art AI technology to detect zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the impacted endpoint from the network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoint devices remain secure even when they are not connected to the Internet. To find out more about ProSight Active Security Monitoring, see remote endpoint monitoring for teleworkers.
  • Security Audits can assess the exposure of your network to all types of external and local security threats for an environment that incorporates remote workers. Progent can deploy online, automated security analysis scanning for rapidly and economically uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by security experts with advanced certifications including CISM, CISSP, and GIAC, can help your company to audit your procedures and policies and assess your IT infrastructure to allow you to design the highest level of security for your at-home workers.

Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information so as to avoid data loss and minimize recovery time and effort in case of storage problems due to hardware breakdowns, software glitches, human mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid environments that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for at-home workers must cover diverse kinds of user-owned endpoint devices. Progent can provide fast remote access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that require a rapid switch to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist your business to create, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.

Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a centralized solution for safeguarding corporate data by managing onsite, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Managed endpoint computers can be user owned or business owned. IT admins managing the endpoint devices of telecommuters can utilize Intune to deploy and validate apps on devices, push patches and certificates, configure rules for permission to access data and networks, manage passwords, create VPN connections, determine how teleworkers share data, set up threat protection, ensure compliance, and erase corporate data from lost, stolen or decommissioned devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS computers. For information about Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your telecommuters, refer to Intune telecommuter device management experts.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network managers to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a perpetual license. Top capabilities of Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Midtown Manhattan, New York company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • Microsoft SQL Server Technical Support Services
    Online Consulting SQL Server

    Progentís Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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  • Midtown Manhattan Remote Workforce Solutions Guidance New York City-Upper West Side
  • Offsite Backup Service Consulting 24/7 Offsite Data Backup Service Configuration

  • Remote Access On-site Support
    Award Winning VPN Remote Troubleshooting

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive family of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.

  • Offsite Workers VoIP Network Engineer Offsite Workforce VoIP Information Technology Consulting
  • On-site Technical Support SharePoint Manhattan-Greenwich Village, NY SharePoint Server 2019 IT Consulting New York City-Upper West Side
  • Online Help ISA Server Microsoft ISA Server Integration
  • Oracle DBA Consultancy Programming Oracle PL/SQL
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  • Power View Computer Consulting SQL Server 2012 Monitoring Configuration

  • MySQL migration Services
    Top MySQL Design Firms

    Progent offers affordable remote access to an Oracle MySQL RDBMS DBA or software programmer and can help businesses of all sizes to configure and support MySQL in a dependable network infrastructure that provides high levels of performance, expandability, and security. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.

  • ProSight Email Spyware Protection Consulting Consult ProSight Email Denial of Service Protection

  • Amazon MWS Development Companies
    Amazon Marketplace Web Service Design Firm

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

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  • Emergency CISM Security Security Small Business Network Configuration
    Small Business Network IT Consultant

    If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services free your organization from dependence on an individual independent consultant while giving you affordable and reliable access to high-quality network support. By delivering network consulting service when you require it, offering specialized knowledge for critical technologies, delivering unique support such as automated network monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and support a robust and safe information network and to have quick access to the skilled help ordinarily restricted to businesses who are able to support a sizeable in-house IT organization.

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  • Forefront Network Inspection System Computer Engineer
    Microsoft Forefront TMG Online Help

    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a single-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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  • Desktop Monitoring and Reporting Computer Consulting
    ProSight Patch Management Outsourcing

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they can impact productivity.

  • Programming Companies SQL 2008 Reporting Services Microsoft SQL Server Software Security Consultant
  • Remote Consultant Services Exchange 2013 Active Directory Exchange 2013 Upgrade Specialist
  • Remote Support Tracking Service Costs 24/7 Cisco and Microsoft Certified Experts Services Documentation Support and Help
  • Remote Technical Support Small Business 500 Access Point Small Business 100 AP IT Consultant
  • Remote Workforce Midtown Manhattan Consulting Experts - IP Voice Solutions Consulting and Support Services New York City-Upper East Side, New York Midtown Manhattan At Home Workers Guidance near Midtown Manhattan - IP Voice Technology Guidance
  • Retrospect for Mac Professional Symantec Backup Exec Consulting Services
  • SCCM 2007 Windows Server Deployment Support and Integration SCCM 2007 Software Inventory Online Consulting
  • SCCM Policy Settings Technical Support Services SCCM Azure Integration Help and Support
  • SCVMM 2016 Hyper-V Clusters Consultant SCVMM 2016 and VMware ESXi Remote Technical Support
  • SPS Configuration Office SharePoint Server 2010 Remote Support

  • SQL Server 2014 Azure Backup Online Technical Support
    SQL Server 2014 In-memory OLTP Professionals

    Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, deployment, management, troubleshooting, and software development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

  • SQL Programming Firms SQL Server Consulting Services

  • 24-7 Microsoft Dynamics GP On-site Technical Support
    Microsoft Certified Expert Great Plains Technical Consultant

    Dynamics GP can help you grow and control your business better by offering easy access to decision-driving data and a rapid return on investment. Dynamics GP/Great Plains offers major business benefits including its ability to extend the presence of your company, handle your financials, automate financial operations, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains business management system.

  • Server Migration Specialists SQL Server Midtown Manhattan-Chelsea, New York Manhattan-Chelsea Microsoft SQL 2008 Tech Expert

  • Consulting Services macOS Technical Support
    Mac Online Engineers

    Progent provides nationwide remote help and troubleshooting services for businesses who run Apple Mac networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft products. Progent's experts can provide Mac clients a range of services such as desktop assistance, upgrading to the latest edition of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote network consulting offers maximum leverage for your IT budget by preserving client productivity and limiting the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most challenging network problems.

  • Setup and Support Video IP Phones Cisco IP Video phones Network Engineer
  • Shared Call Center Technical Support Help Desk Sharing Technical Support Services
  • Small Business WAP100 AP Technology Consulting Small Business WAPs Computer Consultant
  • Small Office Network Technical Support Services Small Office Network Online Support Services
  • South Carolina On-site Support Networking Consultant North Dakota

  • Support and Setup Threat Management Gateway
    Microsoft Forefront TMG 2010 Specialists

    Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a one-server solution for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and carry out test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

  • Specialists for Midtown Manhattan IT Support Providers Manhattan-Upper West Side Expertise for Midtown Manhattan Network Service Firms
  • Symantec Raptor Firewall Support 24x7 Symantec Firewall Security Certification
  • Offsite Workforce Expertise near me in Midtown Manhattan - Integration Solutions Consultants
  • System Center 2012 R2 Virtual Machine Manager Technical Consultant Emergency Network Consultant System Center 2012 R2 Virtual Machine Manager
  • Technical Consultant Modern Network Security Network Consulting ProSight Endpoint Protection Services
  • Technical Support Catalyst 6500 Switch Immediate Catalyst 3560 Switch Online Technical Support
  • Telecommuters Midtown Manhattan Expertise - Endpoint Management Tools Expertise New York City NY Offsite Workforce Midtown Manhattan Expertise - Endpoint Management Solutions Consulting Midtown Manhattan NY
  • Teleworker Helpdesk Configuration Telecommuter Helpdesk Services Computer Consultants
  • Top Exchange 2013 In-Place Hold Computer Engineer Exchange 2013 Outlook Web App Outsourcing
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  • Emergency ProSight ASM Endpoint Protection Specialist
    ProSight Active Security Monitoring Consultants

    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.

  • Top Quality Network Design Microsoft Exchange 2010 NYC-Upper West Side, New York Exchange Server 2019 Consulting Company Manhattan-Greenwich Village
  • Unified CM and Microsoft Office Computer Consultants Unified CM SRST backup Onsite Technical Support
  • Upgrade Sun Solaris Solaris-Windows Upgrade Help
  • VoIP Troubleshooting Office Communications Server Release 2 On-site Technical Support
  • Windows 8.1 Client Hyper-V Small Business Outsourcing Network Consulting Microsoft Windows 8.1 Evaluation
  • Work at Home Employees Midtown Manhattan Expertise - Help Desk Augmentation Assistance New York City Midtown Manhattan Remote Workers Help Desk Call Center Outsourcing Consultants NYC-Greenwich Village, NY

  • Jabber and Cisco IP Phones Computer Consultants
    Online Help Jabber File Transfer

    Progent's Jabber consultants can provide online or onsite support to help businesses of any size to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

  • Work from Home Collaboration Software Consulting Services Remote Support Offsite Employees Collaboration
  • Work from Home Cybersecurity Integration Services Work from Home Endpoint Security Troubleshooting
  • scom 2016 VMware integration IT Consulting scom 2016 Exchange Server integration Technical Support Services

  • Microsoft Office SharePoint Server 2007 On-site Technical Support
    SharePoint Portal Server Technical Support

    Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or clients to connect to, organize, share and interact with relevant information, files, and applications and to interact with other people. It allows faster and better decisions, more effective sharing across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge theyíve created in a way that makes data convenient to find, download and re-use.

  • wireless IP phones and Aironet APs Remote Consulting wireless IP phones and Aironet APs Integration Support

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