Midtown Manhattan Offsite Workforce Integration Consulting and Support
Endpoint Security Consulting and Support Services
Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Midtown Manhattan company to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Midtown Manhattan, New York organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Security and Compliance for At-Home Workers
Telecommuters commonly run their own computing devices and work in a physically unsecured area. This increases their exposure to cyber threats and requires judicious use of firewalls, remote endpoint monitoring, and the enforcement of policies in compliance with best practices. Progent's seasoned roster of certified data security experts can assist your company to plan, implement and administer a compliant security environment that safeguards vital data in networks that include at-home workers.
- Firewalls allow you to create a network that can be securely accessed by local users as well as by teleworkers, mobile employees, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and manage different access rights to various classes of users and to scale your network and modify your security profile as your business evolves and as cyber threats become increasingly complex. Progent supports both new and legacy firewall devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, refer to firewall configuration and support expertise.
- Remote Endpoint Security Monitoring makes it easy to watch over the disparate devices utilized by at-home workers and either block or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and using advanced AI technology to identify new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoint devices stay protected even if they are not connected to the Internet. To learn more about ProSight ASM, refer to remote endpoint security monitoring for teleworkers.
- Security Audits can assess the vulnerability of your information system to all classes of external and internal security attacks for a network that includes an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for quickly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security experts with top credentials including CISA, ISSAP, and GIAC, can help your business to evaluate your procedures and policies and assess your network infrastructure to allow you to implement the highest level of protection for your teleworkers.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Midtown Manhattan, New York business, call
An index of content::
Microsoft Windows Setup Service
Microsoft Small Business IT Outsourcing Company
Progent’s IT outsourcing services offer budget-friendly computer consulting for small organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network foundation for your vital applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
24-7 Microsoft Office Computer Consulting Company
installation and Administration Microsoft Office 2000
Progent's pricing policy is to bill for online support and on-premises visits per minute. As a result, you pay just for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no startup fee and asks no retainer for services provided during regular working hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast fixes so you will not be tempted to allow less critical problems to fester.
Professional Linux RedHat Phone-based
Linux RedHat Phone-based Consulting Services
Progent provides national remote help and consulting services for companies that operate environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum leverage for your information technology budget by preserving user efficiency and limiting the hours billed for network analysis and repair. Advanced online access utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your network issues can be dealt with by telephone or through a combination of phone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security professionals to assist with the toughest system problems.
Online Technical Support Citrix RADEDEPLOY
Services Citrix XenApp Application Delivery
Progent's Citrix-certified experts can help your business to design, deploy, manage, and support a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and fast disaster recovery.
ProSight Remote IT Management Consult
Managed IT Services Consulting Specialists
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small internal IT support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include fixed IT maintenance costs, smart automation of routine administrative processes, continual adoption of the latest information technology, smooth migration from older systems to up-to-date solutions, close fit between computer technology with business objectives, guidance from seasoned IT consultants, and freeing up management to focus on business issues rather than ever-changing network technology.
Microsoft Operations Manager Onsite Technical Support
Microsoft System Center Operations Manager Computer Consultants
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Active Directory Security Consulting Firms
24/7 Site Move Specialist
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco network specialists offer a variety of IT consulting services such as project planning, SOX compliance, office relocations, corporate security, system design, on-site or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent network architect can show you how to design a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help major corporations plan, integrate and support major rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Integration Support Wi-Fi VoIP phone integration
Support wireless VoIP phone integration
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft Operations Manager IT Consultants
MOM 2007 Configuration
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
24x7x365 Shared Helpdesk Online Technical Support
Shared Help Desk Ticketing Technical Consultant
Progent offers several basic types of Call Center services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your customers instant access to a reliable support group with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to business productivity. Progent's goal is to fix and not merely record problems.
Computer Engineer wireless VoIP phone integration
wireless IP phones and Meraki APs Computer Engineer
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, warehouse, retail or other venues where IT management requires portable phones that provide more administrative control, security and durability than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune many components of your Wi-Fi environment including APs, routers, wireless LAN controllers, and call management software. Progent's certified consultants offer online and onsite support to help your organization create and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
UNIX Consultants
UNIX Consultancy
Progent's Sun Solaris platform support services offer small and mid-size companies and software developers assistance with administering and supporting Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience provides you with a convenient one-stop source to show you how to build and manage a secure and robust cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Technical Support Malware Forensics
Technical Support Services Computer Virus Forensics
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the complete threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Wi-Fi VoIP phone integration Specialist
Consultant wireless IP phones and Aironet APs
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Remote Workforce Helpdesk Information Technology Consulting
Support Services Remote Employees Helpdesk
Progent can provide small and medium-size companies supplemental or comprehensive Help Desk call center support for an at-home workforce.
Consultant Jabber and OAuth
Jabber and Webex Online Technical Support
Progent's Jabber consultants offer remote or on-premises expertise to help businesses of any size to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the technologies that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
SQL Server 2012 Migration Technical Support
SQL Server 2012 xVelocity Troubleshooting
Progent offers the support of certified engineers and experienced database application programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Remote Desktop Connection for Mac Remote Support
Office for Mac Network Consulting
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows systems.
24 Hour Microsoft Expert Windows Server 2008 Security Support and Setup
Windows Server 2008 Active Directory Remote Technical Support
Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's network professionals can deliver affordable remote engineering, technical support, and education services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your network.
BlackBerry Email Technology Professional
BlackBerry Synchronization Computer Consultant
Progent offers the expertise of RIM BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the requirement for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient online support model, provides small companies a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT network.
Microsoft Certified Skype for Business and SQL Server Consultancy
Professional Skype for Business and Cisco Unified Communications
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist your company to maintain and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
Troubleshooting scom 2016 reporting server
scom 2016 alerts Remote Troubleshooting
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for key applications by providing centralized, mixed-platform monitoring of physical and virtual resources installed throughout local systems and cloud environments. Progent's consulting team can provide world-class online and onsite expertise to assist organizations of any size to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Exchange 2016 Upgrade Planning Computer Consultants
24 Hour Exchange 2016 Upgrade Planning Computer Consultant
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Desktop Network Design and Configuration
Urgent Microsoft and Mac Desktop Migration Consultants
Progent offers a wide array of affordable services to assist you to install, integrate, repair, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for single machines or laptops or help your business to design and implement a large-scale rollout of new or revised OS software and business applications. Progent can also supply engineers and technicians to assist you to prepare for and complete an office move or merger organized to cause the least possible interruption to your productivity.
24/7/365 Remote Support Remote Employees Video Conferencing
Consulting Remote Employees Video Conferencing
Progent can help small and mid-size organizations to configure and troubleshoot conferencing solutions to enable their at-home workers to communicate efficiently with fellow workers and customers.
Windows 2003 Server Online Technical Support
Consultant Windows Server 2016
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth knowledge in planning and integrating cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent’s consulting support can assist you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the business value of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Cybersecurity Contractors GIAC Certified
GIAC Certified Security Contractors
GIAC was established in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the network security disciplines addressed within GIAC certification including auditing network vulnerability, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Photoshop CS5 Instruction
Photoshop CS5 Class
Progent's Apple Mac experts can support the creative facets of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
SIP Infrastructure Support Outsourcing
Top Rated Cisco VoIP Phones and CallManager IT Consultants
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
UNIX Online Network Consulting Group
Linux Remote Consultant Services
Progent provides national online phone support and troubleshooting services for companies who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows products. Online technical support offers optimum leverage for your information technology dollar by extending user efficiency and limiting the time billed for computer repair services. Advanced online access technology and skilled service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by going to your location. In most of cases your IT issues can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help with the most challenging network issues.
SQL Server 2017 Analysis Services Remote Troubleshooting
Engineer SQL Server 2017 Application Migration
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
MCSE Expert Certified Solomon Application Consulting
24/7/365 Navision Integration
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your specific company requirements. Progent’s Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting services for safe, company-wide resource sharing as well as interfacing with CRM products.
Offsite Workers Collaboration Integration Support
Online Support Offsite Workers Collaboration
Progent can assist small and mid-size organizations to deploy collaboration applications to enable their at-home workers to engage in productive teamwork with colleagues and customers.
Cisco Certified Fault Tolerant Internet Connection Outsourcing
Information Technology Consulting Fault Tolerant Interoffice Connectivity
Progent’s high availability network experts offer non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet connection design, fault-tolerant data center services, and other high-availability networking support to show your company integrate a 24x7 environment for mission-critical applications. Progent has the background to design economical, 24x7 networks by deploying the expanding library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
QTS Sacramento Internet Data Center Consultant Services
Consultant QTS Sacramento Colocation Center
The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if you are planning on moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of affordable services including data center relocation, system deployment and updates, network optimization, project management, virtualization expertise, offsite monitoring, centralized system management, software programming, business continuity solutions, security evaluation, and the support of Progent's Test Lab.
Integration 2500 Wireless Controller
wireless IP phone security IT Consultant
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Select Topic: