Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular products for achieving location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide Milwaukee, Wisconsin businesses the services of BlackBerry-qualified consultants who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their IT system.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
Milwaukee Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Milwaukee Metro Area.
Progent locations in the Milwaukee Metro Area
Integration Help for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that are encrypted in wireless transit to provide maximum data protection. BES Server also simplifies a wide variety of crucial administrative jobs ranging from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-qualified consultants can help you use RIM BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user configurations with BES Server's extensive library of policies
Progent's BlackBerry-certified engineers can also help you to use BES Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability architecture based on VMware
- Install BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and report on the overall health of your solution
Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, system architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.