Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Milwaukee, Wisconsin businesses the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-qualified consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.
Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a single solution for controlling key jobs like device installation, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits great versatility in selecting levels of security to meet the special requirements of your company's network. Progent's BlackBerry authorized engineers can help you to choose advanced security features and enable them remotely. Examples of these wirelessly selectable security settings include:
- Disable a BlackBerry device
- Erase data from a missing or stolen smartphone
- Lock out Bluetooth
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting how to keep users from installing or running unsecure or unauthorized code. Progent can assist you to choose protective processes like:
- Specify exactly which applications are allowed on the device
- Prevent third-party programs from using non-volatile storage on the BlackBerry smartphone
- Determine what functions external applications can access on the BlackBerry smartphone
- Restrict the types of connections external applications running on the smartphone can establish
- Block all third-party programs from being loaded or executed on the BlackBerry device
Expert BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Milwaukee region or anywhere in the state of Wisconsin. Progent's experienced online technical support team has helped businesses solve network problems and cut IT service costs in every state in the United States and built a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist your business to resolve a broad range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to ask Progent about consulting support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.