Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for maintaining location-independent connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Milwaukee, Wisconsin businesses support from BlackBerry-premier experts who can help companies to manage their BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful deployment and support of RIM BlackBerry technology has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
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Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry BES Server so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry consultant can assist you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.