Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile access to email, calendars, web applications, and other vital business information. Progent offers Milwaukee, Wisconsin companies the expertise of BlackBerry-premier experts who can help organizations to manage existing BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses of any size, effective integration and maintenance of BlackBerry technology has grown more difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
Milwaukee Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Milwaukee Metro Area.
Progent locations in the Milwaukee Metro Area
Integration Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, offering a single platform for handling critical jobs like device installation, upgrades, and deactivation while also offering a solid foundation for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry BES Server provides a variety of security capabilities starting with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple DES. BES Server also allows excellent versatility in selecting degrees of protection to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to choose powerful security functions and enable them remotely. Samples of these over-the-air configurable security features include:
- Lock down a BlackBerry device
- Wipe data from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Activate internal defenses against malware
BES Server also provides flexibility in determining mechanisms to prevent users from loading or executing unsafe or prohibited software. Progent can help you to select blocking processes such as:
- List exactly which programs are permitted on the device
- Block external programs from allocating non-volatile memory on the BlackBerry device
- Select what resources third-party programs can access on the device
- Limit the kinds of connections third-party applications running on the BlackBerry smartphone can establish
- Prevent all third-party software from being loaded or run on the BlackBerry smartphone
Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide expert assistance to businesses in the Milwaukee area or anywhere in the state of Wisconsin. Progent's seasoned online consulting experts have helped IT organizations resolve computer problems and cut support costs in each state in the United States and built a large following of loyal clients. (See Progent's client testimonials.)
Progent can provide online help for a wide selection of technologies associated with BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, install access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Qualified Expert
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.