Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other critical business information. Progent can provide Milwaukee, Wisconsin companies support from BlackBerry-premier professionals who can assist companies to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 1039 West Mason Street
Green Bay, WI 54303
920-843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
608-416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
414-800-2060 Milwaukee Network Support Services


Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry smartphones, providing a centralized platform for controlling critical jobs like device deployment, upgrades, and deactivation while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server features a wealth of security options starting with automatic data encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in adjusting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry certified engineers can help you to select advanced security features and enable them remotely. Examples of these wirelessly selectable security features include:

  • Lock down a BlackBerry device
  • Erase data from a lost smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry Enterprise Server also provides versatility in determining ways to keep BlackBerry users from loading or executing unsecure or unauthorized software. Progent can help you to choose blocking techniques like:

  • Specify precisely which programs are allowed on the device
  • Block external programs from allocating persistent storage on the BlackBerry device
  • Determine which functions external applications can use on the BlackBerry smartphone
  • Restrict the types of access third-party programs running on the BlackBerry device can establish
  • Prevent all third-party applications from being installed or run on the BlackBerry smartphone

How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a wide range of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses low and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security options.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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