Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful products for maintaining location-independent access to messaging, scheduling, web programs, and other critical business information. Progent can provide Milwaukee, Wisconsin companies the expertise of BlackBerry-premier experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations often resort to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and safely.
Milwaukee Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Milwaukee Metro Area.
Progent locations in the Milwaukee Metro Area
Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry smartphones, providing a single platform for controlling critical jobs like device installation, updates, and retirement and offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server features a variety of security options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in selecting degrees of protection to match the special requirements of your company's network. Progent's BlackBerry authorized engineers can help your company to choose advanced security functions and activate them remotely. Samples of these wirelessly configurable security settings are:
- Lock down a device
- Wipe data from a missing BlackBerry smartphone
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers versatility in determining ways to keep mobile users from installing or executing unsafe or prohibited programs. Progent can assist you to select protective techniques such as:
- List precisely what programs are allowed on the device
- Prevent external applications from allocating persistent storage on the BlackBerry device
- Determine what functions third-party software can access on the BlackBerry smartphone
- Restrict the kinds of connections external applications running on the device can establish
- Block all external programs from being loaded or run on the smartphone
Progent's Remote BlackBerry-premier Support is Quick and Affordable
For businesses in Milwaukee, Wisconsin who want fast and affordable access to a certified RIM BlackBerry support professional, Progent offers efficient remote help from a veteran network support team who have provided IT solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)
Online consulting services avoids travel expense and allows consultants to fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer professional help in areas including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote help for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses low and, by dealing with problems quickly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software versions, processors and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry consultant can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.