Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful products for maintaining mobile access to email, calendars, web-based applications, and other vital business data. Progent can provide Milwaukee, Wisconsin companies the expertise of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses an affordable alternative for integrating BlackBerry products productively into their IT system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling key tasks such as device installation, updates, and retirement and also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server features a variety of security capabilities beginning with advanced encryption of information sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great flexibility in selecting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry certified consultants can assist you to select powerful security features and enable them remotely. Samples of these wirelessly selectable security settings include:
- Disable a BlackBerry smartphone
- Wipe data from a lost smartphone
- Disable Bluetooth functionality
- Activate internal protection against malware
BlackBerry Enterprise Server also offers flexibility in selecting ways to keep mobile users from installing or executing unsafe or unauthorized programs. Progent can help you to select blocking techniques like:
- Specify precisely what programs are allowed on the device
- Prevent external programs from using persistent storage on the device
- Select what functions external applications can access on the BlackBerry smartphone
- Limit the types of connections external applications running on the device can initialize
- Block all external programs from being loaded or executed on the BlackBerry device
Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver expert assistance to businesses in the Milwaukee area or throughout Wisconsin. Progent's experienced online consulting experts have helped businesses solve computer issues and reduce support costs in every state in the country and established a large base of loyal clients. (Refer to Progent's client testimonials.)
Progent offers remote help for a broad selection of technologies related to RIM BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which management approach and equipment meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To contact Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.