For immediate remote assistance with data security problems, businesses in Milwaukee, WI, have access to world-class support from Progent's security professionals. Progent's remote support staff is ready to offer fast and affordable assistance with security emergencies that are impacting the productivity of your IT network. Progent's accredited consultants are certified to support environments based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide array of consulting services addresses firewall expertise, email security, secure network infrastructure, and disaster recovery planning. Progent's technical support staff has earned the world's most advanced security credentials including Certified Information Systems Auditor (CISA) and ISSAP.

Progent provides remote security support on a by-the-minute model with no minimum minutes and no extra charges for setup or after hours support. By billing per minute and by delivering top-level expertise, Progent's billing policy keeps expenses under control and eliminates situations where quick solutions entail major bills.

Our System Has Been Hacked: What Are We Supposed to Do?
Network Security ConsultingIn case your business is currently experiencing a network security crisis, refer to Progent's Emergency Remote Computer Support to learn how to receive immediate aid. Progent maintains a pool of seasoned network security specialists who can provide online and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future attacks.

For companies that have planned carefully for an attack, the step-by-step post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a major security attack.

Introduction to Security Support Services
Managing computer protection as well as planning for restoring critical data and systems after a security breach requires an on-going process involving a variety of technologies and procedures. Progent's certified security consultants can support your organization at all levels in your efforts to protect your IT network, from security audits to creating a comprehensive security program. Important areas covered by Progent's experts include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Filtering of E-mail-Based Threats.

Planning and Building Protected Networks
Any organization should have a thoroughly thought out security strategy that includes both proactive and reactive elements. The pre-attack strategy is a set of steps that helps to reduce vulnerabilities. The post-attack plan specifies activities to help security personnel to inventory the damage caused by an attack, repair the damage, record the event, and revive business activity as quickly as possible. Progent can advise you how to incorporate security into your company processes. Progent can install auditing software, create and execute a safe computer architecture, and recommend processes and policies that will maximize the safety of your computing environment. Progent's security experts are available to help you to configure a firewall, design protected remote connectivity to email and data, and configure an effective VPN.

If you are interested in an economical way for jobbing out your network security administration, Progent's 24x7 Network Support Options feature continual remote network tracking and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that comply with government security standards. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)

System Recovery and Failure Analysis
Progent provides expertise in restoring networks and devices that have been compromised, are in question, or have stopped working following a security penetration. Progent can help assess the damage resulting from the assault, restore normal business operations, and retrieve data compromised owing to the breach. Progent's certified engineers can also perform a thorough failure evaluation by examining event logs and utilizing a variety of proven assessment techniques. Progent's background with security consulting reduces your business disruption and permits Progent to propose effective ways to prevent or mitigate new assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to restore a network compromised by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and recovery consulting.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's security consultants offer unique support in key facets of IT protection including:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers expertise with information risk auditing software like Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic system scans to identify possible security holes. Progent has extensive skills with testing utilities and can help your company to understand assessment results and respond appropriately. Progent's certified security engineers also provide web application testing and can perform thorough assessments of enterprise-wide security to determine your company's compliance with major global security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances plus mobile handsets. Read the details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver in-depth consulting support for Cisco's entire range of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get additional information concerning Cisco Protection, Virtual Private Network and Wireless Help.

Other Firewall and VPN Technologies
As well as supporting a wide range of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for technologies from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:

Unannounced Intrusion Testing Services
Unannounced intrusion checking is a valuable method for helping businesses to find out how vulnerable their IT environments are to potential threats by revealing how effectively corporate protection processes and technologies stand up against planned but unannounced intrusion attempts instigated by veteran security engineers using advanced hacking methods. Learn the details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager (CISM) Experts for Milwaukee, WisconsinCertified Information Security Manager (CISM) defines the basic skills and worldwide standards of service that IT security professionals are expected to achieve. CISM offers executive management the confidence that consultants who have earned their CISM possess the background and knowledge to provide effective security administration and engineering services. Progent can provide a CISM expert to help your organization in critical security disciplines such as data protection governance, vulnerability management, data protection process management, and incident handling support.

Read additional details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.

CISSP Security Support Expertise
CISSP Certified Network Security Specialists for Milwaukee, WisconsinProgent's CISSP consultants are cybersecurity engineers who have earned CISSP status through verified professional work, extensive study, and formal testing. CISSP Certification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity management practices, security design and models, connection permission systems, applications development security, business processes security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Find out additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Milwaukee, WisconsinProgent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation as a result of thorough testing and extensive experience. field experience with information security architecture. ISSAP security experts possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture.

Get more details concerning Progent's ISSAP Certified Secure IT Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Professional Expertise
CISA Cybersecurity Auditor Engineers for Milwaukee, WisconsinThe Certified Information Systems Auditor (CISA) accreditation is an important qualification that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation has consultants pass an exhaustive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified security professional trained to help companies in the areas of information systems audit services, information technology governance, systems and architecture lifecycle, information technology service delivery, safeguarding data assets, and disaster recovery planning.

Get more details about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC Risk Mitigation Specialists
CRISC Risk Consultants for Milwaukee, WisconsinThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to plan, deploy, and support information system controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity strategy based on leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's risk mitigation expertise is complementary to the services available from Progent's CISA-Certified consultants for impartially auditing your IT management mechanisms and with the services of Progent's CISM-certified consultants for designing company-wide security policies.

Get additional details about Progent's CRISC Risk Management Consulting.

GIAC Support Services
Security Experts with Global Information Assurance Certification for Milwaukee, WisconsinGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC's goal is to verify that an accredited professional has the knowledge needed to deliver support in key areas of system, information, and program security. GIAC accreditations are acknowledged by companies and institutions around the world including United States National Security Agency (NSA). Progent offers the support of certified security engineers for any of the network security disciplines addressed within GIAC accreditation programs including assessing perimeters, security incident response, traffic analysis, web application security, and SIEM solutions.

Learn additional details about Progent's GIAC Information Assurance Support.

Depend on Progent for Network Security Expertise
If your company is located in Milwaukee or anywhere in the state of Wisconsin and you're looking for network security support services, call Progent at 800-993-9400 or refer to Contact Progent.

Milwaukee Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Milwaukee Metro Area.

Milwaukee Onsite IT Consulting
Progent locations in the Milwaukee Metro Area

City Street Address Contact Information
Milwaukee 1345 N. Jefferson
Milwaukee, Wisconsin 53202
Sales Phone: 414-800-2060

Link: Milwaukee Network Support Services


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Progentís Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small and mid-size businesses to minimize network downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and transparent system maintenance. Progentís business continuity consultants can help you to plan and test a sensible business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery engineers can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.

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Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and on budget.

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Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, application development, and technical support support for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered server virtualization for your company, perform pilot installations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth performance with virtual server solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that optimize network availability, and deliver ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

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If your office computer system mixes Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for simple administration, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's Linux and MS Windows coexistence support offerings feature IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.

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Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.

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Progent can assist you with any stage of Microsoft Azure migration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.

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Progent provides Windows 2003 Cluster Server assistance to help your company implement high availability clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By showing you how too build high availability clustered server environments powered by Windows Server 2003 Cluster, Progentís Certified Windows engineers make sure that your high availability server clusters are set up to maximize the competitive advantage of your information system.

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Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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Progentís Co-managed Help Desk service allows your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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Progentís wireless consultants can help small companies plan, select, test, install and support protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that matches or excels wired connections. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that match your company requirements.

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Progentís Technical Response Center (TRC) offers national extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone support and remote secure computer access to isolate and resolve network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as needed. For critical issues, the TRC tries to respond to your call for service within one hour.

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Cisco Cisco Unified Communications Manager, formerly branded CallManager, acts as the center of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express offer a borderless IP-PBX by integrating with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and onsite expertise to help businesses of any size to create and maintain CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

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E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and virus defense service offering. Progentís certified email protection consultants can show you how to devise an email protection strategy that features spam filtering and antivirus services and processes.

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Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security and compliance, and increase worker output by making sure that critical applications stay current, tracking product licenses, and monitoring usage profiles to help you make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement a smooth move to SCCM 2012.

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Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix serious issues detected by Microsoft SCOM 2012.

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Microsoft CRM helps small companies build positive client relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help promote sales success and offer consistent, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer support data.

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SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast creation of a new generation of high-end programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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Progent's Jabber consultants offer remote or on-premises support to assist organizations of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the technologies that go into creating an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

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ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they can impact your business.

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Progent's service specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into seamless environments with full sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert support to companies that rely on these technologies to keep their competitive edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

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Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site prep, project planning, cost estimates of new software licenses and hardware required, suggested sourcing, pilot testing at client location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for customer's support staff and end users.

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Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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By using virtual servers, companies can operate multiple virtual servers on one actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, but without the expense that goes with purchasing extra server hardware. Virtual servers are also the critical technology for private clouds, which offer important advantages including reducing the costs of hardware, facilities, and management while improving information protection, network availability, and disaster recovery. Other important server management technologies include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can assist you in all aspects of server consolidation and management to enable your business to contain costs and conserve time.

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Progent's Power BI consultants can assist you to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud based, or hybrid network model to run Power BI.

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Progent's Citrix-accredited consultants can assist your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to design, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current XenServer deployment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.

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SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can give your company a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

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Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build an unmatched ability for serving branch offices that need network service with the responsiveness common to with small organizations but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your corporation has a sales office located anywhere in or any region served by Progent's consultants, Progent can offer a wide range of in-person and remote IT consulting services and system architecture expertise.

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The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective services such as data center migration, equipment installation and updates, network improvements, project management services, virtual server configuration, remote monitoring, centralized system administration, application programming, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.

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Progentís Cisco-Certified technology consultants provide experienced PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progentís Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progentís Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, offering you a WLAN that has the reception, performance, load-handling capability, QoS, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service.

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Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent can focus on offering hard-to-find services where Progent faces few competitors. Mid-size companies who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, secure, and productive.

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Citrix offers a powerful line of products that provide enterprise-level manageability, expandability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and help you design, test, implement, troubleshoot, and maintain Citrix virtualization platforms.

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Progent's pricing policy is to charge for phone service and on-site help by the minute. Consequently, you are billed just for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no minimum fee and asks no retainer for services delivered during normal working hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for quick repairs so you will not be tempted to allow minor problems to fester.

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Progentís Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA platform for managing service requests, ticketing, ownership, progress tracking, and metrics.

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Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.

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Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as lower capital expenditures, reductions in operational costs, improved executive focus, enterprise-class protection, greater availability, and business continuity.

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Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and installing virtual machines and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you assess the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.