Fast Online Support for Milwaukee Computer Networks
Immediate Remote Help for Milwaukee NetworksFor organizations located in Milwaukee or anywhere in Wisconsin, Progent provides remote technical support for information systems based on Microsoft Windows, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to solve challenging networking issues, plus the services of CISSP-qualified security experts to handle high-level security design and diagnostic jobs.

Progent's online technical support engineers offer excellent leverage because they have the practical background and are equipped with the sophisticated tools needed to solve the majority of information system issues quickly. Efficient support reduces immediate costs since service calls use up minimal chargeable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your organization saves even more with incidental costs by reducing or eliminating network outages and associated costs resulting from business disruption, disgruntled clients, idle workers, and de-focused executives. Progent's extensive remote technical support expertise is especially valuable for businesses that depend on public clouds for vital network infrastructure or applications such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an option.

Progent's billing model for remote help is designed to leverage your network support investment. Progent charges per minute for telephone-based consulting, so you are charged exclusively for the support that you receive. Unlike typical online support firms, Progent requires no startup fee or minimum fees. Progent's one-minute billing unit and clean model for billing eliminate situations where speedy. minor solutions somehow end up as substantial bills. Progent's penchant for handling technical issues efficiently means you saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered an arsenal of customized technologies and field-tested methodologies that ensure the highest level of efficiency for remote help and troubleshooting for information networks of all sizes. Progent provides secure Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the experts of Progent's Technical Response Center to connect to your company's environment without violating system security.

Progent's powerful service reporting application keeps extensive records describing the service that Progent's clients have been provided. Progent's team engineers have access to the details of assistance provided to each Progent client by any Progent engineer. This database of anomalies and solutions is stored as a conveniently accessible support knowledge base that permits Progent's remote support experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft open up other massive technical support knowledge bases and permit fast access to vendors' internal support staff so Progent's online service experts are able to arrive at optimal resolutions in the least time.

Online support available from Progent to customers in Milwaukee and anywhere in the state of Wisconsin include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price services designed to allow small and mid-size businesses to utilize the same cutting-edge IT solutions used by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all key areas of modern networking such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your Progent consultant so any looming problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects. Billing rates for ongoing development or consulting projects are determined according to the qualifications of the engineers involved. Progent's experience with these special fields of information technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based remote engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center support programs for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all facets of remote desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progentís Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Call Center staff of experienced network experts provides your computer users in Milwaukee or anywhere in the state of Wisconsin instant access to an effective network service resource with extensive experience providing telephone-based help and online diagnostics for networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk the reputation as a key contributor to company success, and Progent's policy is to resolve rather than just record technical issues.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Experts Team offers online professional engineering support and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers expertise, custom programming, and training for popular Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, custom development, and education services, see Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; cohesive integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in Milwaukee, or anywhere in the state of Wisconsin, remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager to suit your environment so your network maintenance is proactive and automated. By anticipating potential trouble spots before they result in full-scale emergencies, automated monitoring can minimize inconvenient and costly service breakdowns. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or systems that incorporate a mix of platforms.
How Your Milwaukee Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Emergency Remote Support, call 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Milwaukee or throughout the state of Wisconsin, Progent's phone-based network support specialists can deliver professional and affordable system support the moment your company requires it. Long experience providing online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to refine online connectivity tools to fix IT problems quickly while eliminating the expense and lost productivity that comes with on-premises support calls.

Even if your Milwaukee office has a regular independent consultant or employs an in-house IT staff that know how to deal with ordinary computer issues, Progentís Microsoft certified consultants can offer an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either don't have the bandwidth or the knowledge to deal with unexpected system emergencies or particularly challenging integration projects.

Details of Progent's Remote Computer Services for Milwaukee
Progent's phone help, Internet-based troubleshooting, system security consulting, and system administration services offer businesses in Milwaukee or throughout the state of Wisconsin unparalleled leverage for your IT budget. Whether you require occasional phone help and Internet-based troubleshooting or ongoing Help Desk services and network management, Progent's experts can provide your business enterprise-level network support while permitting you to avoid the expense and hassle of carrying a large in-house IT staff. Key features of Progent's online help program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of technical background, refined support software, and understanding of corporate IT enable companies to escape the pitfalls associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, at the front lines of IT service, executing a wide range of IT projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting staff. This means that you get not just expert technical capability, but also a consultant with proven approaches for using technical knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-site visits per minute. Consequently, you pay just for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services provided during regular working hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity avoids big invoices for fast repairs so you won't be tempted to allow less critical problems to stay unaddressed.

  • Full Records of Delivered Services
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who offer scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to every customer. The discipline of detailing and archiving service activity allows more efficient service and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who wonít let go of vital service information.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the only consulting companies to provide 24x7 system tracking services powered by MS System Center Operations Manager. Microsoft Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering potential problems before they cause lost productivity, network monitoring can save your information network from painful and costly service disruptions.
How Does My Business Begin Receiving Online Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.


An index of content::

  • 24/7 Microsoft Windows Information Technology Consultants Microsoft Office System Networking Specialist
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    Windows Server 2000 Migration Consultant

    Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can simplify network administration, offer tech support and repair, and strengthen security. Progent can also help you create, rationalize, and implement a plan to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.

  • Appleton-Green Bay Server Consultant Appleton, Wisconsin Network Support Service
  • BlackBerry Wireless Troubleshoot Broomfield BlackBerry Exchange Network Consulting Services Broomfield-Louisville, Colorado
  • Boise Idaho Computer Consulting Companies Microsoft SQL Server 2016 Network Design Consultant Microsoft SQL Server 2016 Boise Idaho
  • Cisco Small Business Network Consulting Services Long Beach Southern California Long Beach Southern California Cisco Computer Companies

  • UNIX, Windows Professionals
    UNIX with Windows Technical Consultant

    Progent can help your company to design and execute a smooth transition from a UNIX-based information system to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your data and minimize business disruption by developing an effective migration plan that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing environment, transition planning and validation, MS Exchange migration services, data and application porting, and server and storage system transition and consolidation.

  • Computer Security Consulting Openings Akron, Summit County Microsoft MCDBA Remote Support Telecommute Job
  • Immediate SQL Computer Consulting Firm California SQL Networking Firms
  • Online Cisco Certified CCIE IT Consultants Cisco VoIP Outsourcing Services

  • Consultancy Excel 2016
    Excel 2010 Consulting

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of online services to help you to design, program, test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Excel. Progent offers on-demand support to organizations who need a fast solution to a specific issue related to Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the special requirements of individual users or teams.

  • Outsourced IT Services BlackBerry Synchronization Parsippany-Troy Hills, New Jersey BlackBerry Exchange Technical Support Parsippany, NJ

  • Data Center Colo Information Technology Consulting
    Co-Location Network Engineer

    Progentís data center support services are designed for businesses with hardware housed at IDCs or data center collocation hosting sites and requiring on-demand in-person service at the colocation site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and IDC and colocation consulting services such as network topology evaluation, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and deployment of high availability configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.

  • Outsourcing Services Fargo, Bismark, Grand Forks, ND Fargo North Dakota IT Consulting Group
  • SF Bay Area Windows Small Business IT Outsourcing Windows Small Business IT Outsourcing Company San Francisco Bay Area
  • SPS 2010 Support and Integration Technology Consulting SharePoint Server

  • Cisco and Microsoft Certified Consulting Services Microsoft Azure hybrid cloud integration
    Microsoft Expert Development Firm Google Cloud hybrid integration

    Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize physical resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.

  • Savannah, Georgia Design Companies Remote Consulting Savannah, Georgia
  • Slackware Linux, Solaris, UNIX Help and Support CentOS Linux, Solaris, UNIX Consultants Stamford Danbury Greenwich

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