Urgent Online Help for Milwaukee UNIX, Linux, or Sun Solaris SystemsFor small companies in Milwaukee or anywhere in the state of Wisconsin, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified network specialists for challenging connectivity problems, as well as the assistance of CISA and CISM-accredited security engineers to help with high-level security design and disaster recovery preparedness.

Progent's remote technical support services offer exceptional leverage because they have the real-world experience and the advanced tools to solve the majority of information system issues rapidly. Efficient support reduces immediate expenses because solutions accumulate fewer billable minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your company saves additionally in incidental expenses by reducing or eliminating network downtime and related losses stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives.

Progent's pricing policy for remote support is designed to get the most out of your network support dollar. Progent charges per minute for phone assistance, so you are billed exclusively for the support that you receive. Unlike many remote support organizations, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and simple model for pricing save you from scenarios where quick fixes somehow end up as large tabs. Progent's penchant for handling problems quickly translates into your company saving money.

Progent's Online Support Technologies
Through years of experience, Progent has developed a set of customized technologies and field-tested methodologies that permit the highest level of effectiveness for online consulting and repair for small business IT networks. Progent provides secure Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the engineers of Progent's remote service group to access your company's environment remotely without breaching system security.

Progent's highly evolved service database system maintains extensive records of all support that Progent's clients have been provided. Progent's staff engineers have access to the records of support rendered to each Progent customer by any Progent consultant. This history of problems and responses is structured as an easily accessible internal knowledge base that allows Progent's remote technical experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and close associations with major vendors including Cisco and Microsoft make available additional extensive technical support databases and permit fast response from manufacturers' internal product engineers with the result that Progent's remote service specialists can come up with the best resolutions quickly.

Get Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone services in Milwaukee or anywhere in Wisconsin or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for network support, go to Immediate Emergency Support.

Phone-based Support Services Offered Progent
Progent's online technical support experts have advanced credentials in a comprehensive set of products and technologies. This wide range of capability permits Progent's consultants to resolve practically any emergency that may occur in a small business information system. Certifications awarded to Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Professional.

To support businesses with multi-OS environments, Progent also provides access to engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Remote support services Offered by Progent to companies in Milwaukee and anywhere in the state of Wisconsin include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X online support services address a wide array of information technology such as network architecture, email systems, system and operational security, UNIX and Windows integration, virtual server technologies for server hardware economization and easy management, and transitioning from older applications to the latest Windows or Linux-based solutions. Progent's team-oriented approach to resolving technical issues promotes fast escalation, when required, to engineers with appropriate experience to tackle complex scenarios. This expedites repair of urgent problems, reduces lost productivity, and lowers service costs.

    Progent's UNIX and Linux consultants can offer urgent online help for diagnosing anomalies within UNIX/Linux systems powered by leading variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent offers expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
    Cisco Consultants for Milwaukee, WisconsinThe Cisco CCIE certification is the premier recognition for networking professionals, and indicates a person's network technology knowledge at the expert level. CCIEs know how to handle the most complex challenges associated with network infrastructure planning, installation, maintenance, security, and repair. CCIEs work closely with Cisco's in-house product support engineers in analyzing anomalies with IOS Software network administration utilities and developing workarounds or identifying software patches. CCIEs represent an exceptional cost-effectiveness since their depth of experience enables them to resolve even the most intractable problems rapidly. In typical cases, less seasoned engineers can struggle for hours or even days with identical tasks that a Cisco CCIE can resolve in minutes. Few service providers make Cisco-qualified CCIEs available to assist small and mid-size businesses. Progent can provide quick telephone access to a CCIE so your company can get urgent help for serious network problems that are lowering business efficiency but are beyond the comfort zone of your regular network support personnel. Progent's Cisco-qualified CCIE engineers can interface to your environment via sophisticated on-line troubleshooting technology to perform fast, safe, and affordable diagnosis and remediation. Progent's Cisco CCIEs offer assistance with the entire range of Cisco's popular family of connectivity products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst switches, as well as Virtual Private Network technology.

  • Authorized Microsoft Windows Experts
    MS Windows Expertise for Milwaukee, WisconsinProgent's Microsoft-certified remote service engineers can deliver computer troubleshooting and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can help your company with a broad range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server development, Microsoft Skype for Business migration consulting, Lync Server 2013 management and Microsoft Communications Server upgrade, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a wide range of online desktop consulting and support services such as Microsoft Windows 7 migration help, moving to 64-bit workstation software, configuring Office 2010, and streamlining PC desktop image creation.

  • CISSP and ISSAP Certified System Security Specialists
    CISSP Certified System Security Consultants for Milwaukee, WisconsinProgent's accredited CISM and CISSP security consultants offer a variety of security services to strengthen the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or help your business to recover rapidly following a serious breach. Security consulting services available from Progent cover comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Hydra; fast cleanup after virus and worm attacks; setting up firewalls; building secure techniques for off-site and mobile connectivity; defending your messaging infrastructure from viruses, spam and DHA attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote consulting to help companies of any size connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize on-premises resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Special Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting experts for special IT projects that small companies frequently need. Billing rates for ongoing development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology allows clients to complete major projects within budget and on schedule. Progent's project-based remote engineering services include:
  • Call Center Support
    Progent's Call Center service options for small and midsize organizations with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Call Center outsourcing services are ideal for smaller organizations who don't have the resources to support an in-house Help Desk Call Center but who want quick communication with a dependable Help Desk with professional telephone support as well as the available expertise to escalate the most challenging trouble tickets to high-level consultants.

    Progent’s Virtual Help Desk Call Center is designed for bigger businesses and operates as a transparent supplement to your existing Helpdesk organization. Progent's Virtual Call Center can act as an escalation resource for complex network issues, or be ready in those situations when your other resources are swamped.

    Progent's Help Desk Call Center consulting expertise can assist you in building an effective new Call Center or enhancing your existing one, identifying or enhancing Help Desk Call Center software to handle the special demands of your business, or adding occasional online staff to work with your existing Help Desk group to deal with high-demand events like software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk staff of experienced information technology professionals offers your customers in Milwaukee or anywhere in the state of Wisconsin fast communication with a reliable technical support group with extensive background delivering phone consulting and remote troubleshooting for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk perception as a major contributor to business success, and Progent's aim is to resolve rather than merely track network problems.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Group provides online and in-depth engineering support and education in specific business application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers expertise, custom development, and training for popular Microsoft business applications such as CRM, Office Project, MS Word, and Microsoft Excel. For additional information concerning Progent's expertise, programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac consultants can support the imaginative facets of Macintosh computing by offering phone-based help support and education in imaging, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with specific jobs such as capturing or digitizing audio/video or configuring an audio/video production lab.

    Remote Network Monitoring Services
    Progent can provide companies in Milwaukee, or anywhere in the state of Wisconsin, online network and server monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your business so that your IT support is proactive rather than reactive. By spotting possible issues before they expand into downtime, proactive monitoring can avoid disruptive and expensive information system crises. Progent can also provide help with network monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments powered by a combination of platforms.

How Your Milwaukee Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency online support with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent.

Milwaukee Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Milwaukee Metro Area.

Milwaukee Onsite IT Consulting
Progent locations in the Milwaukee Metro Area

City Street Address Contact Information
Milwaukee 1345 N. Jefferson
Milwaukee, Wisconsin 53202		 Sales Phone: 414-800-2060

Link: Milwaukee Network Support Services


An index of content::

24x7 Call Center On-site Support Help Desk Specialists
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Progent offers IT services for mid-size businesses who have 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked segment of the market for IT support expertise. The overhead and support delivery models of major outside support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT system whose complexity and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support costs of an SMB while providing the mid-size company with enterprise-level service from professional, world-class consultants with background in a broad range of small business technologies. If your medium size organization or small business is searching for levels of IT help needed by a medium size organization without paying big-company costs, call Progent.

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Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with application sharing, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

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Microsoft Windows 2003 Cluster Server Online Help
High-Availability Clustered Servers Technical Support Services

Progent offers Microsoft Windows Cluster Server expertise to help your business utilize fault-tolerant clustered servers designed to provide 100% operation. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too build fault-tolerant server clustering environments powered by Microsoft Windows Server Cluster 2003, Progent’s Certified Windows professionals ensure that your high availability clustered servers are configured to maximize the business value of your computer network.

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Windows and Solaris Remote Consulting

If your company computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk outsourcing.

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Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's network experts can provide cost-effective online engineering, technical support, and education services to help your company to plan, implement, and maintain Windows Server 2008 R2 to add substantial strategic value to your information system.

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Consultant for Apple Mac and Windows
 Microsoft Outlook for Mac Remote Consulting

Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.

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64-bit Processing Professionals
64-bit Server Computer Consulting

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Catalyst Switch IOS-XR Network Consultant
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Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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The service background of Progent's certified Windows Server consulting team, with an average of over 11 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, managing and supporting powerful information technology solutions based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

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Microsoft Exchange Upgrade Remote Technical Support

Progent's certified consultants offer technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange 2003 Server include planning, installation, project management, local and off-site technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.

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VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a repeatable workflow for recovering applications and services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class package featuring advanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, increased worker productivity, and stronger IP security with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.

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Progent’s IT outsourcing packages provide budget-friendly network support for mid-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, permitting network support expenses to grow in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available system foundation for your critical Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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Progent's pricing model is to bill for remote service and in-person visits by the minute. Consequently, you are invoiced just for delivered services. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for support services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for fast fixes so you won't be forced to allow less critical problems to fester.

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To deliver cost-effective network services for small businesses, Progent offers full-service IT outsourcing plans that offer small offices quick access to network help without requiring you to recruit, train, and maintain an expensive in-house IT team. Progent’s IT outsourcing services give you an affordable way for creating a protected and robust environment for your important Microsoft Windows office productivity suites including Microsoft Office XP and Office 2003.

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Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange Server 2013.

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Progent's Cisco-certified network experts can show you how to design an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a wide array of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest technology for fault tolerant Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections.

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Progent's Microsoft-certified consulting engineers can assist you to assess the value of Exchange Server 2010 for your business and can assist you to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by increasing your productivity, cutting the cost of equipment and service, streamlining administration, and integrating your key communications technologies.

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Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the core of Cisco's communications and collaboration solution. Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified CM support and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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Microsoft Windows Active Directory demands extensive practical experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are experts in planning, deploying, and supporting complex Enterprise AD projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and Active Directory-associated applications.

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Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller technology.

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Cisco's Meraki MS family of access and distribution switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to help your company to design and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to ensure compliance, develop and test a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.

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Progent’s Microsoft consultants offer small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is the new name for the change management platform formerly called SMS Server. Configuration Manager 2007 provides a variety of enhancements to Systems Management Server such as full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s certified engineers can show you how to use SMS Server or System Center Configuration Manager effectively for streamlined operating system and application software deployment, security patch administration, software metering, and software license compliance. Progent's consultants can also assist your company to move smoothly from Systems Management Server to Configuration Manager 2007.

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Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your particular business needs. Progent’s Microsoft-certified consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for safe, company-wide resource sharing as well as integration with CRM programs.

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ProSight Active Security Monitoring Consultancy
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Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.

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Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.

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Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network consulting experts. With Progent's economically priced network support packages, mid-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small company networks enterprise-class reliability, protection and productivity.

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The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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Progent’s IT outsourcing packages offer affordable computer support for medium-size corporations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your network technical services can smooth out expenses and minimize uncertainties, allowing IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust system architecture for your vital Windows-powered applications such as Windows Server 2008, Exchange Server, and SQL Server 2008.

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Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud hosting service to eliminate large investments in the acquisition, upkeep, and management of network hardware and data center facilities while achieving world-class levels of network reliability and physical security.

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To see replies to common questions about becoming employed by Progent, visit Working with Progent FAQs.

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If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire enterprise in a wide range of security areas such as security management procedures, security design and strategies, access management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP define the core skills and worldwide standards of performance that information security managers are required to master. These accreditations offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver world-class security support and consulting services.

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Progent’s National Support Center offers national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote direct network access to isolate and resolve network problems quickly and affordably. The breadth of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to competent specialists as needed.

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MS Office Communications Server delivers IM and Real Presence in a scalable, world-class solution offering advanced security, seamless compatibility with additional Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and improved business efficiencies, enhanced worker productivity, and stronger IP security. MS Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient migration that will add significant strategic value to your IT system

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Progent's management team includes industry professionals with decades of experience providing network consulting, troubleshooting, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great support calls for great people, and Progent is proud to have put together a management team that can provide businesses with the best service value available anywhere.

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E-Mail Guard is Progent's economical anti-spam and anti-virus service that gives small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-based spam filtering and virus protection services that ward off email assaults before they can breech the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server vendor, hardware type, or data center location.

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Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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