Immediate Online Technical Support for Milwaukee Wisconsin Information Networks
Fast Phone Help for Milwaukee NetworksFor businesses located in Milwaukee Wisconsin, Progent provides remote help for computer systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided remote support to companies in every state in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to solve complex networking issues, as well as the assistance of CISA and CISSP-qualified cybersecurity consultants to handle advanced security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional value due to the fact that they have the real-world experience and are equipped with the sophisticated technology needed to resolve the majority of information system problems rapidly. Efficient support lowers immediate expenses because solutions require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your company benefits additionally in incidental expenses by reducing or avoiding network downtime and related losses resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote consulting experience is particularly valuable in environments that depend on public clouds for vital network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's pricing policy for online support is designed to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you owe only for the services that you receive. In contrast to typical online support firms, Progent requires no initialization fee or minimum fees. Progent's one-minute granularity and clean model for pricing save you from scenarios where quick fixes manage to turn into major invoices. Progent's penchant for solving problems quickly means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has refined an array of customized technologies and field-tested methodologies that allow the highest degree of effectiveness for online help and troubleshooting for computer systems of all sizes. Progent provides safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the engineers of Progent's online support team to communicate with your company's environment without violating corporate security.

Progent's proven technical support reporting application includes detailed documentation describing the service that Progent's clients have been provided. Progent's team engineers have access to the records of support rendered to each Progent customer by every Progent engineer. This database of issues and repairs is structured as an easily retrievable internal database that enables Progent's online support professionals to share their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's advanced accreditations and close associations with important industry leaders such as Cisco and Microsoft make available other massive technical databases and permit priority response from vendors' internal engineering staff so Progent's remote consulting specialists are able to find optimal solutions quickly.

Online technical support services provided by Progent to clients in Milwaukee Wisconsin include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate services intended to allow small and medium-size businesses to benefit from the same cutting-edge technology used by many of the industry's leading corporations. Progent's ProSight suite of outsourced network management services addresses all critical aspects of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, apps and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your network operating efficiently by checking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is designed to assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special IT programs. Billing charges for ongoing development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important areas of information technology allows clients to execute critical projects economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent’s shared Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the top professional services automation platform for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network experts offers your clients in Milwaukee Wisconsin rapid communication with a reliable support group with substantial background providing telephone-based consulting and online troubleshooting for IT systems based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Call Center perception as a solid contributor to company productivity, and Progent's goal is to resolve and not simply document network problems.

  • Business Applications Support: Education, Programming, and Integration
    Progent's Applications Experts Team provides remote advanced consulting support and training in key application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and training for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more concerning Progent's expertise, programming, and training offerings, refer to Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent offers companies in Milwaukee Wisconsin online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to suit your business so that your IT maintenance is proactive and automated. By detecting emerging trouble spots before they result in crashes, proactive monitoring can avoid inconvenient and expensive service breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or systems that incorporate multiple platforms.
How Your Milwaukee Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based expertise with Microsoft, macOS and OS X, or Linux networks, visit Progent's Emergency Online Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Milwaukee Wisconsin, Progent's online network support engineers can deliver professional and cost-effective IT help the instant your company has to have it. More than a decade of delivering online tech support has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to refine online access technology to repair IT problems quickly while eliminating the expense and lost productivity associated with on-premises service calls.

Even if your Milwaukee company relies on a regular independent support technician or maintains an in-house organization that know how to deal with ordinary computer problems, Progent’s Microsoft and Cisco certified engineers are available to provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either don't have the bandwidth or the expertise to address sudden system crises or particularly complex integration problems.

Details of Progent's Online Computer Services for Milwaukee Wisconsin
Progent's phone support, Internet-based repair, network security expertise, and network management services offer offices in Milwaukee Wisconsin the greatest leverage for your IT investment. Whether you require occasional telephone support and Internet-based troubleshooting or ongoing Help Desk call center support and network administration, Progent's professionals can provide your company world class network support while permitting you to avoid the expense and administration overhead of running a large in-house IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of technical expertise, fine tuned support software, and understanding of corporate IT enable businesses to escape the limitations associated with exclusive dependence on smaller consulting firms, independent freelance service providers, or limited in-house IT help.

Progent stands out by offering:

How Does Our Company Start Getting Remote Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.



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