Greater Twin Cities Metro Area Contact Information:
Progent locations in the Greater Twin Cities Metro Area
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful products for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business information. Progent offers Minneapolis, Minnesota companies the services of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating BlackBerry technology productively into their information network.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of BlackBerry wireless handsets, providing a single platform for controlling key tasks such as smartphone installation, upgrades, and deactivation and offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and allows remote synchronization.
BES Server features a variety of security options starting with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in adjusting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to choose advanced security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:
- Disable a BlackBerry smartphone
- Erase information from a lost device
- Disable Bluetooth functionality
- Enable internal protection against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining how to keep mobile users from loading or running unsecure or unauthorized software. Progent can assist you to select blocking processes such as:
- List exactly what applications are allowed on the device
- Block external software from using non-volatile storage on the device
- Determine which resources external programs can access on the BlackBerry smartphone
- Limit the types of connections third-party software running on the smartphone can establish
- Prevent all external applications from being loaded or executed on the BlackBerry device
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, device recognition, email consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering nationwide remote help for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses low and, by handling issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security options.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about consulting support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.