Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Minneapolis, Minnesota companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in Minneapolis-St Paul Metro Area
Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like device installation, upgrades, and retirement while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a wealth of security capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great versatility in selecting degrees of security to match the special needs of your environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them remotely. Examples of these wirelessly selectable security features include:
- Lock down a BlackBerry device
- Wipe data from a missing or stolen BlackBerry device
- Lock out Bluetooth
- Enable internal defenses against malicious attacks
BES Server also offers flexibility in selecting ways to keep BlackBerry users from loading or running unsecure or prohibited programs. Progent can help you to choose protective techniques such as:
- List precisely what applications are allowed on the device
- Block third-party software from using non-volatile memory on the smartphone
- Select what functions external programs can access on the device
- Limit the types of connections third-party applications running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or executed on the device
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a broad array of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs low and, by handling issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to ask Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.