Mobile Expertise
Minneapolis, Minnesota Integration Services for RIM BlackBerry
Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Minneapolis, Minnesota companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
| City | Address | Phone | Link |
| Minneapolis | 40 S 7th Street Minneapolis, MN 55402 United States |
(612) 444-2140 | Minneapolis Network Support Services |
| Minnetonka | 12800 Whitewater Dr Minnetonka, MN 55343 United States |
(612) 351-3235 | Minnetonka Network Support Services |
| St. Paul | 2136 Ford Parkway St. Paul, MN 55116 United States |
(612) 808-8084 | St. Paul Network Support Services |
Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like device installation, upgrades, and retirement while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a wealth of security capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits great versatility in selecting degrees of security to match the special needs of your environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them remotely. Examples of these wirelessly selectable security features include:
- Lock down a BlackBerry device
- Wipe data from a missing or stolen BlackBerry device
- Lock out Bluetooth
- Enable internal defenses against malicious attacks
BES Server also offers flexibility in selecting ways to keep BlackBerry users from loading or running unsecure or prohibited programs. Progent can help you to choose protective techniques such as:
- List precisely what applications are allowed on the device
- Block third-party software from using non-volatile memory on the smartphone
- Select what functions external programs can access on the device
- Limit the types of connections third-party applications running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or executed on the device
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a broad array of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs low and, by handling issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to ask Progent about consulting expertise for BlackBerry wireless solutions, phone
An index of content::
Support and Setup Outlook Web App and iPad
Microsoft Exchange and Entourage Support
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and transmit email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage training.
IT Consultants Disaster Recovery
24-Hour Technology Consulting Services High-Availability Systems
Progent’s high availability system consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice connectivity, 24x7 Internet architecture design, high-availability data center support, and other fault-tolerant operations support to show your company design a 24x7 network for mission-critical applications. Progent has the experience to develop economical, high-availability networks by utilizing the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely redundant Internet connection and intelligent network load balancing.
Office 365 integration with on-premises environments Integration Support
Hybrid Office 365 integration Integration
Microsoft allows you to create seamless hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
Nexus 9000 Switch Technical Support Services
Nexus 5600 Switch Consultant
Nexus switches are intended to provide the speed, expandability, availability, virtualization support, capacity, security and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support services to help your IT staff to design an optimal network architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security vulnerability tests, configure advanced monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Cisco's Nexus products. Progent can also assist your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Professional Email Allow Lists
ProSight Email Guard Content Filtering Consulting Services
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Application Monitoring Online Consulting
Help and Support System Center Operations Manager
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a level of network stability that was once limited to large enterprises. Progent can provide a variety RMM solutions delivered as economical service packages created to assist you to detect and fix a an array of network problems before they get big enough to disrupt productivity.
Online Office Word Training Small Business Networking
Live Online Office Word Class
Progent's webinar training classes provide small companies the affordability, simplicity, and flexibility of online seminars and the proven training techniques of seasoned teachers who use sophisticated technology to reproduce live, interactive classrooms. Progent can provide online education for popular desktop software including elements of Microsoft Office such as Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management software including MS Dynamics GP; as well as additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Computer Support Company Alaska
Computer Consultancy Group Washington
Progent’s Technical Response Center offers nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer phone support and remote secure network connection to isolate and repair technical problems quickly and economically. The scope of IT experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
SharePoint 2013 Migration Remote Support Services
SharePoint Business Connectivity Services Technical Support Services
Progent has been providing SharePoint support since the initial product was released more than a decade ago, and Progent has the scope of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid configuration is best suited for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.
Specialist Windows 10 MDT
Windows 10 Installation Consultant
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, automated provisioning and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration consulting support.
CRISC Certified Information Technology Consulting
Online Technical Support Risk Assessment
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, zero-downtime system solution that takes into account availability issues covering a broad array of network technologies and processes.
Macintosh OSX Configuration
Apple OSX Tiger Remote Troubleshooting
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom education. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your organization's objectives.
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