Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining mobile access to email, scheduling, web programs, and other critical business information. Progent offers Minneapolis, Minnesota companies support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, gives small companies an economical solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Twin Cities Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in the Twin Cities Metro Area
Consulting and Technical Services for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, Domino, or Groupwise clients to send and receive emails that stay encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a wide variety of crucial management tasks that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can help you utilize BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry Enterprise Server to perform important procedures not supported by the less advanced BES Server Express. These procedures include:
- Install and manage BES Server's high-availability architecture based on VMware
- Install BlackBerry devices remotely
- Establish specialized administration roles
- Monitor and analyze the integrity of your BlackBerry system
Professional RIM BlackBerry Consulting Services Offered Online from Progent
Progent's certified BlackBerry support specialists are available online to provide expert technical help to companies in the Minneapolis region or anywhere in the state of Minnesota. Progent's seasoned remote technical support team has helped IT organizations solve network problems and cut support expenses in each state in the United States and established a large following of loyal clients. (See Progent's customer testimonials.)
Progent offers remote help for a broad selection of technologies associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote support for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses at a minimum and, by solving problems quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
Call or Email Progent for Help from a BlackBerry-Qualified Specialist
If you wish to ask Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.