In addition to offering fast access to guidance from top-tier network consultants and subject matter experts to assist Minneapolis, Minnesota organizations to resolve specific IT problems or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more generalized services such as desktop help, network management, and Help Desk services. Short-term staffing can help organizations to deal with expected or unplanned increases in demand for network services, which may result from scenarios like company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also cover gaps resulting from the absence of in-house staff members due to scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services offer businesses the flexibility to respond to surges in requirements for network services without being saddled with the expense and hassle associated with identifying and recruiting professional technical personnel and without the risk of increasing your full-time staff size.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Shared Help Desk Call Center Program
- Fast availability of reliable IT professionals
- Simple engagement, termination, and resumption of services
- Transparent augmentation of your in-house network support team
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Strong relationship with a top-level, full-spectrum source for network support
Progent's shared Help Desk service is a specialized flexible staff expansion option that allows IT groups to divide the work of Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Call Center program is a joint support alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Minneapolis, Minnesota Businesses
Progent's veteran team of certified consultants and technical experts can provide Minneapolis, Minnesota organizations a wide range of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary Staffing Services for Minneapolis, Minnesota Organizations
To find out more details about Progent's temporary supplemental staffing services for Minneapolis, Minnesota businesses, call 800-993-9400 or visit Contact Progent.