Fast Remote Technical Support for Minneapolis Minnesota Computer Systems
Immediate Online Support for Minneapolis SystemsFor organizations located in Minneapolis Minnesota, Progent offers remote help for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in all 50 states in the United States. (See testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to handle challenging infrastructure issues, as well as the assistance of CISSP-qualified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's remote support experts provide excellent leverage because they possess the real-world experience and are equipped with the advanced tools required to resolve the majority of information system issues rapidly. This reduces immediate expenses because service calls accumulate minimal chargeable consulting minutes. Online support also eliminates the expense of sending a consultant to your site. Your company benefits even more with indirect costs by minimizing or avoiding network outages and related losses stemming from business discontinuity, upset clients, idle employees, and distracted management. Progent's extensive online technical support experience is especially valuable for organizations that are dependent on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an option.

Progent's billing model for online support is structured to leverage your IT service investment. Progent bills per minute for phone consulting, so you are charged exclusively for the services that you receive. Unlike many remote service organizations, Progent requires no service activation charge or minimum payments. Progent's one-minute billing unit and simple model for pricing prevent scenarios where quick solutions somehow end up as large bills. Progent's penchant for dealing with technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has refined a collection of optimized technologies and proven processes that promote the maximum level of efficiency for online technical support and repair for computer systems of any size. Progent offers secure Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the engineers of Progent's Technical Response Center to link to your computer system remotely without compromising network security.

Progent's sophisticated technical support reporting system maintains thorough documentation for the service that Progent's customers have received. Progent's team consultants have the benefit of the specifics of all help provided to every Progent customer by every consultant. This archive of trouble tickets and solutions is stored as a readily accessible support database that permits Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows over time. Progent's advanced accreditations and close associations with major vendors including Cisco and Microsoft open up additional extensive technical support knowledge bases and allow priority response from vendors' internal engineering staff so Progent's online service experts can determine the best resolutions in the least time.

Online technical services offered by Progent to customers in Minneapolis Minnesota include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to utilize the same advanced IT solutions used by some of the world's leading corporations. Progent's ProSight suite of IT management outsourcing services covers all critical aspects of modern networking including email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry information security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating tedious network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require critical updates, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an objective assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and less downtime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is intended to assess your company's ability either to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup system that meets your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of world-class remote consulting experts for special IT projects. Progent's charges for longer-term development or consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these special areas of information technology enables clients to execute major initiatives economically and on time. Progent's project-based online consulting solutions include:

  • Help Desk Support
    Progent's Call Center programs for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that handles all aspects of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progentís Help Desk sharing services allow your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk staff of seasoned network professionals gives your customers in Minneapolis Minnesota instant access to a large technical support group with substantial experience providing phone support and online repair service for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Help Desk Call Center recognition as a solid enabler of business efficiency, and Progent's target is to resolve rather than simply document network problems.

  • Business Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Consulting Group offers phone-based professional engineering support and training in special business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn additional information about Progent's expertise, customization, and education services, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers companies in Minneapolis Minnesota remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager to fit your business so that your network maintenance is proactive rather than reactive. By exposing possible problems before they result in full-scale emergencies, remote monitoring can ward off inconvenient and costly information system failures. Progent can also use system monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows networks, or networks that incorporate a variety of operating systems.
How Your Minneapolis Company Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and new businesses in Minneapolis Minnesota, Progent's phone-based computer support engineers are ready to deliver expert and cost-effective IT help the moment your company has to have it. More than 15 years of providing remote technical assistance has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to fine tune online connectivity tools to fix IT problems quickly while eliminating the cost and lost productivity associated with on-site service calls.

Even if your Minneapolis business works with a local independent support technician or maintains an in-house IT staff that know how to handle the majority of network issues, Progentís Microsoft certified consultants are available to provide a convenient and transparent remote expansion of your local resources for situations when your usual IT support personnel either don't have the time or the experience to handle unexpected network emergencies or especially complicated integration projects.

Details of Progent's Online Network Support for Minneapolis Minnesota
Progent's phone help, remote troubleshooting, system security expertise, and system management services give businesses in Minneapolis Minnesota unparalleled leverage for your support budget. Whether you require occasional telephone support and remote network repair or ongoing Help Desk support and system management, Progent's experts can provide your business enterprise-level network support while allowing you to eliminate the expense and administration overhead of carrying a full-service internal IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, depth of IT expertise, refined remote support tools, and familiarity with enterprise networking enable businesses to avoid the pitfalls associated with exclusive dependence on smaller consulting firms, independent freelance consultants, or limited internal IT help.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, at the forefront of IT support, executing a broad range of technical tasks for a large array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not just world-class technical capability, but also a support engineer with field-tested approaches for using computer knowledge to repair real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote support and on-premises visits per minute. Consequently, you are invoiced just for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for services delivered during normal business hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be tempted to permit simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent faces few competitors. Businesses who work with trusted independent consultants or who employ in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, protected, and efficient.

  • Automated Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service companies to offer 24x7 remote monitoring services based on MS System Center Operations Manager. MS Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By revealing possible issues before they cause downtime, system monitoring can keep your IT network from stressful and expensive service losses.
How Does My Business Begin Receiving Online Computer Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.

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    Progent's ProSight portfolio of managed services are geared to offer organizations who maintain small in-house network support teams with affordable help from world-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include fixed IT management expenses, automation of common administrative processes, ongoing absorption of the latest information technology, smooth migration from older systems to current solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT experts, and freeing up management to focus on business rather than fast-evolving information technology.

  • Small Business Computer Consultant Small Office Onsite Computer Services
  • Small Office Server Support Microsoft Microsoft Windows Network Specialists
  • Small Office Technical Consultant Emergency Small Office Consulting Service Firm
  • Solaris Consultant Solaris Cybersecurity Consultancy
  • Solaris Online Recovery Services Engineer Sun Solaris Remote
  • SonicWall NSA 3650 Firewall Security Firms SonicWall Gateway Security Suite Firewall Support

  • Offsite Workforce Endpoint Security Consulting
    Offsite Employees Security Online Help

    Progent can assist small and medium-size organizations to configure cybersecurity protection solutions and provide mitigation expertise for teleworkers.

  • SonicWall NSA 6650 Firewall Firewall Configure SonicWall NSA 4650 Firewall Secure

  • Top Ranked Router One-On-One Training
    One-On-One Training Network

    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize trusted freelance consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.

  • Specialists Office Wireless Top Ranked Blackberry Integration On-site Support
  • Support Outsourcing SharePoint Server Microsoft Experts SharePoint Server 2007 Remote Support Services
  • Suse Linux, Solaris, UNIX Support Services Minneapolis, MN Minneapolis Saint Paul CentOS Linux, Solaris, UNIX Integration Support
  • Systems Management Server 2003 IT Consultant Systems Management Server 2003 Computer Consultants

  • Microsoft EMail Small Office Computer Consultant
    24-Hour Virus Protection Installation support

    Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

  • Technical Support Services 64-bit Upgrade Online Consulting 64-bit Server
  • Technical Support Services SCCM 2012 Planning SCCM 2012 Asset Inventory Consultant
  • Technology Professional School District Cisco Cisco Certified City Government Cisco Consulting Services
  • Teleworkers Guidance in Minneapolis - Setup Guidance Minneapolis Saint Paul 24 Hour At Home Workforce Consultants near me in Minneapolis - Setup Consulting Twin Cities, Minnesota
  • Teleworkers Minneapolis Consulting and Support Services - Security Systems Consulting and Support Services Minneapolis Minneapolis, MN, United States At Home Workforce Consulting Services near Minneapolis - Cybersecurity Solutions Consulting Experts
  • Top Quality Symantec Raptor Network Intrusion Penetration Testing Symantec Firewall Computer Security Specialist
  • Top System Center 2016 Migration On-site Support Expert Microsoft Certified System Center 2016 and SSRS Reporting Professionals

  • Meraki Switch Upgrade Technical Consultant
    Meraki Switch Deployment Remote Technical Support

    Cisco's Meraki MS family of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to assist you to plan and deploy an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure compliance, create and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.

  • Top Technology Professional VLAN Test Lab NLB Test Lab Professionals
  • Windows Server 2019 Consultant Services Windows Server 2019 Storage Spaces Direct Remote Consulting
  • Windows and UNIX Engineer On-site Support Windows, UNIX, Solaris

  • Co-Location Online Support
    Internet Data Center Online Technical Support

    Progentís colocation center support services are designed for companies with equipment housed at Internet Data Centers or data center co-location hosting sites and requiring timely in-person assistance at the colo facility as well as off-site support from Microsoft and Cisco Certified experts. Progent provides a full array of Internet Data Centers and IDC and co-location support services such as system topology analysis, Windows and Linux server integration and support, tech support for server and communications networking, development and deployment of non-stop systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning high-availability server cluster configurations.

  • Work at Home Employees Consulting Experts nearby Minneapolis - Solutions Consulting and Support Services Minneapolis Hennepin County Minneapolis Teleworkers Support Guidance Minneapolis, MN

  • Integration Microsoft Access scripting
    Engineers Microsoft Access

    Progent can provide cost-effective online support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide expert support for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access development and database management.

  • Work from Home Employees Expertise - Minneapolis - Management Systems Consulting and Support Services Minneapolis Saint Paul Minneapolis Remote Workforce Endpoint Management Solutions Guidance
  • Zero Downtime Internet Network IT Consulting CCDP Certified Fault Tolerant Internet Connection Online Support

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