For small company networks located in the state ofMinnesota, Progent's Microsoft certified technicians can deliver phone assistance and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and fix computer network problems without the high cost and delays normally associated with on-site technical service visits.
If yourMinnesotaorganization is situated beyond the larger metropolitan areas such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer support options may be limited in expertise, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with affordable network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running on multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquitiís UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Full Array of Security Assistance
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform comprehensive security assessments, restore operations rapidly from attacks, set up firewalls, configure secure mechanisms for off-site and mobile access, deploy spam protection and email encryption, and develop a corporate-wide security plan based on 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint protection.
CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Certified security management experts. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of performance that IT security professionals are required to learn. It provides executive management the assurance that those who have qualified for their CISM certification possess the background and knowledge to provide effective security administration and consulting consulting.
Immediate Help for Urgent Issues
With Progentís urgent remote network support services, your company can get immediate assistance for issues that are causing lost productivity. Remote support eliminates the long wait and increased cost required for on-site computer service. For day-to-day network administration work, Progentís off-site support consultants can finish the majority of jobs within a few minutes of receiving a request, instead of forcing your company to wait for hours for on-site support to show up.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert online support services to help companies of all sizes to integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in hybrid architectures that combine local IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of subscription plans intended for customers ranging from individuals and home offices to global enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and design protection into your business processes. To learn more, see SonicWall firewall consulting services.
Consulting and Support Services for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable availability for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure deployed throughout local systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite expertise to help businesses of any size to design, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist you to move to SCOM 2016 from older releases of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by providing Azure consulting and Amazon AWS hybrid cloud expertise.
SQL Server Application Development
Progent's SQL Server developers can assist you to build and maintain database applications based on the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to create scalable, easy-to-manage SQL Server database applications and knows how to work with a customer's management to deliver projects in a timely and cost-effective way. Progent for can assist your company to create Microsoft SQL Server solutions by providing a wide array of professional services including functional specs, data tier architecture, ETL development, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security and compliance, and business continuity.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or on-premises expertise to help businesses of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Remote Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, managing ownership, remote desktop control, progress tracking, problem resolution, and and reporting. Designed for small companies with few if any in-house service technicians for desktop issues, Progent's Help Desk Services provide online support at a substantial savings from Progent's normal Level 1 desktop support rates. Progent also offers rapid on-demand escalation to Level 2 and Level 3 consultants to resolve challenging problems. For details, visit Progentís remote Call Center services for small businesses.
Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with self-hosted Windows Server 2019. To learn more, see Microsoft Windows Server 2019 upgrade consultants.
Progent's Integration Support for Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can help you to determine the potential productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange and Azure integration consulting services.) Progent also offers ongoing consulting, technical support, and customized training.
Contact a Progent Computer Support Expert
To find out how to contact a Progent network support expert for remote or on-premises support, call 1-800-993-9400 or go to Online Network Support.