For small business computer networks located anywhere in the state of Minnesota, Progent's Microsoft and Cisco authorized technical experts can provide online support and troubleshooting to resolve your network issues fast and affordably. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to identify and repair IT problems without the high cost and delays normally associated with on-site service dispatches.

If your Minnesota organization is situated beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support options may be limited in expertise, or not available during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's growing suite of client productivity programs and cloud services available on a subscription basis. Office 365 programs and cloud services are available in an array of product bundles targeted at markets from individuals and home offices to global enterprises. Progent offers quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that transparently combine local and cloud-based resources.

Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) integration experts can provide affordable online support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent offers as-needed support or Progent can provide comprehensive project management outsourcing to help you move efficiently to the Amazon AWS cloud platform.

Live Online Education for Desktop Applications
Progent offers online training for an array of productivity applications. Progent's Webinar training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro programming, PowerPoint co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Webinar-based training offers all the advantages of traditional in-person seminars, including immediate communication between students and trainers, but eliminates the costs of travel and the challenge of attempting to accommodate the schedules of multiple students.

Citrix Virtual Desktop Support Services
Progent's Citrix virtual desktop consultants can assist your business to plan, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter support experts can help your organization to administer and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery. Progent can also assist you with additional virtualization products from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.

Progent's Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist your organization to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel applications to the latest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent can provide as-needed support to clients who need a fast solution to a specific problem related to Excel and Progent can also provide full project management support for migrating or developing mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the special requirements of individual users or groups.

Planning and Deployment Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet wireless AP configuration support and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the speed for your Wi-Fi network while extending the signal coverage.

Team Approach to Support and Problem Escalation
Computer technologies have grown ever more sophisticated. At the same time, most small office computer networks include products from many different manufactures. All this makes computer integration and maintenance increasingly challenging. It is unfeasible for even the most capable engineer to have deep familiarity in all areas of computer technology, or broad practical experience in the enormous range of hardware and software brands, versions, and updates that small companies include in their information networks. Progent follows a collaborative methodology to network support and relies on subject matter specialists to bring high-level knowledge when needed to fix complex technical issues efficiently, at the least cost to your company.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of low-cost, fixed-price managed services intended to allow small and mid-size businesses to utilize the same cutting-edge IT solutions deployed by many of the world's leading corporations. The ProSight line of IT management outsourcing services covers all key facets of information technology including email content filtering, behavioral-based threat defense, patch management, cloud-based backup/recovery, infrastructure monitoring and management, virtual machine hosting, and network infrastructure documentation management. To download Progent's eBook about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

System Center 2016 Consulting Services
System Center 2016 provides important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller products. Progent offers support for both physical and software-only Wi-Fi controllers and can assist you to determine which version makes sense for your wireless solution. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.

Get in Touch with a Progent Network Consultant
To learn how you can get in touch with a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.