Business networks in the state ofMinnesotacan now get quick and economical online help from Progent's qualified network security engineers to help with the toughest security issues. Rates are competitive, charges are by the minute, sign-up is quick, and support is unbeatable. Progent also provides assistance for long-term engagements that demand the knowledge of seasoned security consultants with top industry certifications.

If yourMinnesotacompany is located away from major metropolitan areas likeMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, access to nearby certified network security engineers may be problematic during a crisis. This can result in a drop in productivity for your company, angry customers, idle workers, and defocused executives. By contacting Progent's online services, you can get in touch with a Certified security professional who can deliver help when you have to have it to get your network running and recover your information.

Progent can assist you in a variety of ways in your efforts to defend your IT environment with support services ranging from network security assessments to developing a comprehensive security strategy. Progent provides economical service to help companies of any size to set up and manage protected networks based on Microsoft Windows and Cisco products and that may include servers and desktops running UNIX, Linux, Sun Solaris, or Mac OS X platforms plus mobile users with Apple handhelds or Android or Windows Phone smart phones and tablets.

Progent can also show you how to outsource spam blocking and protection from email-borne attacks. Email Guard is Progent's email security solution that uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also enable Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

Progent's certified professionals are accessible online or in person to offer a range of emergency or longer-term IT security services which include:

If your company has an urgent requirement for computer security help, refer to Progent's Urgent Online Network Support.

Progent's consultants offer advanced support in vital facets of computer security including auditing, firewall/VPN support, and high-level security consulting.

System Evaluation
Progent's expert security engineers can assess the vulnerability of your current network protection implementation through comprehensive remote automated testing based on sophisticated software tools and proven procedures. Progent's skill in this service saves you money and assures an accurate portrayal of system vulnerability. The information your business is provided can make up the basis of a network protection strategy that can allow your network to operate dependably and respond quickly to future risks.

Automated Network Vulnerability Analysis
Progent provides expertise in the use of security auditing utilities including Microsoft's MBSA and GFI LANguard Network Security Scanner for economically performing a variety of automatic system testing scans to uncover possible security weaknesses. Progent has broad knowledge of additional network auditing utilities such as NMAP, AMAP, eEye, as well as utilities such as Metasploit Framework, Netcat, Socat, and Nikto. Progent can help you to understand audit reports and respond effectively.

Progent can help you build security into your business processes, configure scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your network. Progent's security engineers are available to assist you to set up a firewall, implement safe remote connectivity to email and data, and integrate VPN. Learn more concerning Progent's network security audits.

Security Inventory and Evaluation Bundles for Small Companies
Progent offers two low-cost security inventory service packages intended to allow small businesses to get an impartial network security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your company firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from a secure machine within your firewall to assess vulnerabilities to internal assaults. Both security inventory packages are configured and executed from a protected external location. The process is managed by an engineer with high-level security credentials and who generates a document that summarizes and interprets the information captured by the security scan and suggests cost-effective improvements where called for.

Network Penetration Analysis Consulting
Stealth penetration checking is an important component of any successful network security plan. Progentís security professionals can perform extensive penetration checks without the awareness of your company's in-house IT resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log analysis are properly set up and consistently monitored. Learn more on Progent's network security penetration testing support services.

Firewall and Virtual Private Network Expertise
Progent's background in security technology includes extensive field work with leading firewalls and VPN technology offered by a variety of companies such as Cisco, Microsoft, and Symantec. Progent offers the services of consultants who have earned key industry accreditations such as Cisco Certified Internetwork Expert (CCIE) and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Firewalls Configuration and Troubleshooting
The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. After Cisco's purchase of Sourcefire, the entire family of ASA 5500-X devices can be provisioned to support Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular intrusion protection system (IPS). Firepower services provide enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can help you to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to design, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See more details about ASA 5500-X Firewalls with Firepower Services configuration and debugging support.

Cisco Security and VPN Engineering Services
Cisco's security and remote access products provide a comprehensive line of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your company goals. Read more details concerning Progent's Engineering Services for Cisco Security Technology and Virtual Private Network Products.

Engineering Services for Other Firewall and Virtual Private Network Solutions
Progent offers small and mid-size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security strategy and choose appropriate products from multiple vendors to achieve your security objectives while staying within your spending limits.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver economical in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about ProSight IT Asset Management service.

Expert Network Security Planning
Every company ought to develop a carefully thought out security program that incorporates both pre-attack procedures and reaction plans. The proactive plan is a set of procedures intended to reduce security weaknesses. The post-attack strategy assists your company's IT security personnel to assess the impact resulting from an attack, fix the damage, document the event, and get business functions running as rapidly as feasible.

Progent's certified information security consultants can to help your business to run a complete risk assessment and create a computer security strategy to establish security processes and controls to mitigate ongoing assaults and threats.

CISM Accredited Information Security Engineering Assistance
The CISM committee describes the core capabilities and international standards of skill that IT security professionals are expected to master. It gives business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to provide effective security management and support services. Progent can provide the services of CISM Premier security professionals to assist businesses with:

  • Information Security Governance
  • Risk Management
  • Information Security Program Management
  • IS Security Administration
  • Response Management
Find out additional information about Progent's CISM Certified Security Consulting Expertise.

CISSP Accredited Security Engineering Support
CISSP certification denotes expertise with a worldwide standard for information security. ANSI has granted certification recognition in the area of data protection defined by ISO 17024. Progent can provide access to of security professionals who have qualified for CISSP certification. Progent can give you access to a CISSP-certified professional to help your company in a broad range of security areas such as:

  • Security Administration Procedures
  • Security Infrastructure and Models
  • Access Management Solutions and Processes
  • Software Development Security
  • Operations Security
  • Physical Security
  • Encryption/Decryption Technology
  • Telecom, Network and Internet Security
  • Business Continuity Planning
Learn more information about Progent's CISSP Accredited Security Support Expertise.

CISSP-ISSAP Certified Secure Information System Architecture Engineering Support
Progent's CISSP-ISSAP Certified information system architecture professionals are consultants who have earned ISSAP status as a result of rigorous examination and significant work with network security design. The ISSAP certification indicates demonstrated competence in the most challenging requirements of information security architecture within the broader scope of information security knowledge required for CISSP accreditation. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture such as.

  • Access Management Mechanisms and Techniques
  • Phone System and System Infrastructure Security
  • Data Encryption Solutions
  • Needs Evaluation and Security Guidelines
  • BCP and Disaster Recovery Planning
  • Site Security
Find out additional information about Progent's ISSAP Certified Secure Network Architecture Engineering Expertise.

CISA Accredited Information System Security Auditing Engineering Support
The Certified Information Systems Auditor credential is a globally recognized achievement that represents mastery in network security auditing. Accredited by ANSI, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA professional association. Progent's CISA security audit experts can help your company with:

  • IS Audit Process
  • Information Technology Enforcement
  • Network Assets and Architecture Lifecycle
  • IT Service Delivery
  • Safeguarding Data Assets
  • Disaster Recovery Preparedness
Learn more information concerning Progent's CISA Accredited IS Security Auditing Consulting Assistance.

CRISC Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to design, deploy, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's CRISC IT risk management experts offer a range of risk assessment services such as:

  • Collect data and study documentation to help identify major vulnerabilities
  • Inventory statutory, industry, and contractual requirements and organizational policies associated with your information system to determine their potential impact on your strategic goals
  • Identify potential threats for your operational processes to help in analyzing your corporate risk
  • Create a risk awareness initiative and provide seminars to make sure your stakeholders understand IS risk so they can contribute to your risk management process
  • Connect key risk vectors to your associated business processes to help assign risk ownership
  • Validate risk appetite with executive management and major stakeholders to make sure they align
Find out the details about Progent's Certified in Risk and Information Systems Control (CRISC) Experts.

GIAC Certified Security Consulting Services
GIAC was established in 1999 to certify the skill of network security professionals. GIAC's goal is to assure that an accredited professional possesses the skills appropriate to provide services in important categories of network, information, and application security. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC information security audit engineers can assist your company in the areas of:

  • Auditing Networks
  • Incident Response
  • Intrusion Detection
  • Web Services Security
  • SIEM solutions
Read more information concerning Progent's GIAC Information Assurance Expertise.

Talk to a Certified Security Specialist
To learn how you can access a security consultant for remote or on-premises expertise in Minnesota, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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    Progent's pricing policy is to bill for phone support and in-person help by the minute. Consequently, you owe exclusively for delivered support. Progent does not demand a higher rate for off-hours or emergency service, and within California or in regions where Progent provides in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during regular working hours. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.

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    Progent can assist you in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, training, and troubleshooting since the product's original release. Progent can provide high-level expertise for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, pilot, and implement an efficient migration from a an outdated version to the latest release of Dynamics GP.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating closely with apps such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and on-premises expertise to help businesses of all sizes to build and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server.

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    Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progentís Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.

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    Progent is seeking to hire staff-level, results-oriented Microsoft certified engineers with MCSE certification; Cisco certified network consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or equivalent security certification; and high-end network architecture experts with a background in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and virtual servers. Progent also is looking for professionals who can work on Progent's staff of helpdesk service specialists and off-site troubleshooting experts. Also, We are hiring experienced managers able to operate effectively in our high-growth, virtual office culture.

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  • Exchange 2013 Active Directory On-site Support
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    Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable remote support and management services for Microsoft Exchange 2013.

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  • Forefront TMG Technical Support Services
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    Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server 2006 and provides a easily administered web gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your data center and cloud resources and protects all users anywhere with any device.

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    Progent offers nationwide urgent technical support and troubleshooting services for companies who operate UNIX or Linux environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote IT help offers maximum return for your IT dollar by extending user productivity and limiting the time charged for network repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by going to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to help you with the toughest network issues.

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