If your business computer network is in the state ofMinnesotayou now have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with emergency problems involving your computer network. Progent retains one of the largest teams of UNIX and Cisco CCIE support professionals accessible online of any nationwide service organization in the United States. Rates are reasonable, billing is by the minute, sign-up is fast, and service is unbeatable.
In case yourMinnesotasmall business is located some distance from more populated urban areas such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited when you have an emergency. This could mean a drop in productivity for your business, upset clients, idle workers, and distracted management. By calling Progent's remote support, you can get in touch with a Premier professional who can offer help when you require it to keep your network operating.
Since Progent bills for online service per minute, your business pays only for services delivered. Progent imposes no startup surcharge. Some online consulting firms apply substantial minimum time requirements or bill for every quarter hour or longer. Progent's fine granularity and straightforward billing mechanism eliminate big tabs for speedy fixes.
If your Minnesota company needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's seasoned staff of remote consulting engineers has a broad range of in-depth computer skills. This allows Progent's online service specialists to resolve the most complex technical problems more quickly than is possible with typical third-party service organizations or with the internal IT resources usually available to smaller businesses. Progent has refined the technology and skills to repair problems economically in many different computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
To help companies that run networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support team can provide the services of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers phone-based support from professionals who have qualified for important security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, when called for, to specialists with relevant background to deal with unusually intractable problems. This speeds up remediation of urgent problems, prevents system downtime, and reduces technical support bills.
For companies anywhere in Minnesota, Progent allows immediate online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency assistance to troubleshoot technical problems that are damaging your business and are outside the experience of your local IT service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can analyze your system by means of advanced remote support technologies in order to perform fast and efficient diagnosis and resolution of serious network problems.
Troubleshooting Services Progent's Online Support Experts Can Provide Your Minnesota Company
Progent's online professionals can deliver expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online technical support team can help Minnesota companies with an extensive array of IT products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for server consolidation and streamlined administration, and moving from dated applications to current solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for systems based on major derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking professionals who earn this rare certification by completing thorough examinations administered by Cisco. In most cases Cisco CCIEs are employed by big corporations or national Internet service providers, and so their skills are not conveniently accessible to smaller companies.
Progent is among the only computer service providers that makes sure that CCIEs are accessible to assist small and medium sized businesses. In addition, Progent offers convenient communication with a Cisco CCIE via phone so that you can get timely help for critical system issues that are hurting your business but are outside the competence of your local IT maintenance group. Progent's CCIE support experts can connect to your system by means of state-of-the-art on-line support tools to perform rapid and cost-effective analysis and repair of urgent system anomalies. To see more information about Progent's support for Cisco infrastructure, see Cisco Network Professional Services.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-expert remote support professionals offer computer system problem solving and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a wide variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration and hybrid integration consulting services,
Microsoft Teams consulting,
Microsoft Skype for Business integration support and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Experts
Progent provides you access to qualified CISM and ISSAP security engineers who can deliver a variety of system protection services that can improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist your business to revive promptly from an attack. Security solutions provided Progent include: extensive security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; designing safe architectures for off-site and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. To find out more information on Progent's security services for small and medium-size businesses, visit Progent's Engineering Services for System Security.
Business Applications Support: Online Classes, Customization, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by providing help services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering support and training in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft applications including CRM, Office Project, MS Word, and Microsoft Excel. For more on Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a variety of support programs for Help Desk Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized networking specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your customers fast contact with a reliable technical support team with years of experience delivering phone help and remote access troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a respected reputation as a significant contributor to business success, and Progent's charter is to fix rather than merely document problems. To read more about Progent's Help Desk support, refer to Progent's Call Center Support.
Progent's Remote Support Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Now
Progent's advanced service database application keeps extensive histories for all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the details of support rendered to every customer by any team engineer. This history of problems and resolutions is structured as a readily searchable proprietary knowledge base that allows Progent's remote support engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's support services grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast technical support databases and to manufacturers' in-house technical personnel that allow Progent's remote consulting experts to find the optimal solutions promptly.
To find out how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent remote professional support in Minnesota, phone 1-800-993-9400 or visit Expert Online Network Support.