If your company information network is in Minnesota you can now get fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to assist with the toughest issues that threaten your computer network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible online of any independent support firm in the U.S. Rates are competitive, billing is by the minute, sign-up is quick, and support is world class.
In case your Minnesota organization is located outside of larger urban areas including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, support from UNIX or CCIE-certified experts may be problematic when you have an emergency. This can result in a loss of revenue for your company, angry customers, unproductive employees, and defocused management. By utilizing Progent's remote support, you can get in touch with a Certified engineer ready to provide assistance whenever you require it to keep your network operating.
Since Progent charges for phone help on a per-minute basis, your business pays just for technical help received. Progent requires no service activation surcharge. Many online consulting organizations demand significant minimum payments or charge for every fifteen minutes or more. Progent's small granularity and straightforward pricing mechanism avoid large tabs for speedy repairs.
If your Minnesota company needs technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's seasoned team of online support professionals offers a wide array of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble faster than is possible with typical third-party service organizations or with the internal support staff usually available to small or mid-size companies. Progent has refined the technology and skills to repair technical issues economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE support experts have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help companies that maintain environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online service team can provide the help of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers phone-based contact with engineers with major security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly tough support calls. This speeds up resolutions of serious problems, avoids system disruption, and minimizes technical support bills.
For organizations throughout Minnesota, Progent enables fast remote access to a UNIX/Linux, Solaris, macOS or OS X engineer for emergency expertise to repair network problems that are damaging business productivity and are not within the scope of your local IT support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your computer environment using the latest remote support technologies that allow them to perform quick and economical analysis and resolution of serious IT issues.
Services Progent's Remote Support Specialists Can Offer Your Minnesota Company
Progent online professionals can deliver expert assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service team can assist Minnesota small businesses with a broad set of computer products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized management, and moving from outdated applications to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for computers powered by leading versions of the UNIX OS including:
macOS and OS X,
IBM AIX Operating System,
Silicon Graphics IRIX or common Linux packages such as
Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who are awarded this rare credential by passing thorough testing administered by Cisco. In most cases CCIEs are employed by big enterprises or national ISPs, and consequently their expertise is not conveniently available to small and mid-size businesses.
Progent is among the only network support providers that makes sure that CCIEs stay accessible to assist small and mid-size organizations. Also, Progent offers quick access to a CCIE by telephone so you can benefit from immediate help for critical network problems that are disrupting your productivity but are not within the experience of your local network support personnel. Progent's CCIE support experts can access your network by utilizing state-of-the-art remote support tools in order to execute fast and affordable analysis and resolution of urgent system problems.
CCIE and CCNP Authorized experts from Progent can assist you to plan, implement, and service a converged business network that can simplify business processes, cut costs, and accelerate the path to positive ROI. By providing Cisco routers expertise with Catalyst switches support and Aironet wireless products configuration help, Progent can greatly improve the business value of your integrated network in Minnesota. To find out more about Progent's services for Cisco network appliances, refer to Cisco Technology Professional Services.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified remote support experts offer network problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can assist your company with a broad range of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 migration, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2013 application development,
Skype for Business planning and deployment support and Lync Server migration, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Network Security Engineers
Progent provides you contact with expert CISM, CISSP and ISSAP security consultants who can deliver a range of security solutions that can enhance the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to recover promptly from an attack. Security solutions provided Progent include: comprehensive security evaluation using technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; rapid recuperation from malicious attacks; setting up firewalls; designing safe techniques for remote and mobile access; securing your email system from spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read additional information on Progent's security support for small and medium-size businesses, go to Progent's Engineering Expertise for Network Security.
Applications Services: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by offering help services and education in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional consulting support and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft business applications including CRM, Project, Word, and MS Excel. To find out more information on Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Support Alternatives
Progent provides a selection of programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified network infrastructure experts. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients instant access to a large support resource with years of experience delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive image as a key driver of company success, and Progent's aim is to resolve and not just report problems. To find out additional information concerning Progent's Help Desk support, go to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Progent has developed a set of optimized tools, evolved during many years of field experience, focused on allowing the highest standard of efficiency for delivering online technical support and troubleshooting for small and midsize business information networks. Progent provides safe Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote access enables the engineers of Progent's online support team to connect to your system remotely without breaching corporate security.
Progent's sophisticated customer support database application includes extensive documentation for all service provided to Progent's clients. Each active Progent staff engineer has the benefit of the specifics of support provided to every customer by any staff member. This history of problems and resolutions is organized as a readily searchable internal database that enables Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support databases as well as to vendors' internal engineering staff that allow Progent's remote consulting specialists to arrive at the best solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To find out how to contact a UNIX/Linux engineer or a Cisco CCIE for emergency online engineering support in Minnesota, call 1-800-993-9400 or go to Urgent Online Network Support.