If your company information network is in the state ofMinnesotayou can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to assist with urgent issues affecting your computer network. Progent retains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible online of any independent support organization in the U.S. Rates are reasonable, billing is by the minute, engagement is fast, and support is world class.

In case yourMinnesotabusiness is situated away from more populated metropolitan neighborhoods such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, support from UNIX or Cisco CCIE engineers is often limited during a crisis. This can result in a loss of income for your business, upset customers, idle workers, and defocused executives. By calling Progent, you can get in touch with a Premier engineer who can provide help whenever you require it to get your computer network on line.

Since Progent bills for phone support per minute, your business owes only for technical help provided. Progent requires no service activation charge. Many online service organizations demand substantial minimum fees or bill for every quarter hour or longer. Progent's by-the-minute granularity and simple billing mechanism do away with big tabs for quick solutions.

If your Minnesota company needs remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's experienced team of online support engineers offers a broad range of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff usually available to smaller businesses. Progent has developed the tools and experience to fix technical issues efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.

To help companies who maintain environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the help of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based support from engineers who hold a variety of security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to resolve particularly intractable jobs. This speeds up resolutions of urgent network problems, avoids network disruption, and minimizes technical support bills.

For businesses throughout Minnesota, Progent offers virtually instant online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for urgent assistance to repair computer issues that are affecting your business and are not within the experience of your ordinary IT support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can connect to your system via the latest remote support utilities in order to perform quick and economical evaluation and remediation of critical IT issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Minnesota Business
Progent's network engineers can offer advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service team can assist Minnesota small businesses to maintain an extensive array of IT products and technologies including system architecture, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for processor consolidation and centralized administration, and moving from older systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts offer online technical help for computers powered by leading derivatives of the UNIX platform such as: Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who qualify for this advanced credential by passing strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or national ISPs, and as a result their help is not readily available to the general public.

Progent is one of the rare computer service firms that makes sure that Cisco CCIEs are accessible to support small and medium sized companies. In addition, Progent can provide convenient contact with a Cisco CCIE via phone so your company can benefit from immediate help for urgent network issues that are disrupting your productivity but are not within the experience of your ordinary network maintenance group. Progent's CCIE engineers can access your system using sophisticated remote troubleshooting technology in order to provide rapid and cost-effective analysis and remediation of urgent system problems.

CCIE Certified consultants from Progent can assist you to architect, implement, and manage an integrated business network that can simplify operations, reduce expenses, and speed the path to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can dramatically enhance the business value of your information system in Minnesota. To see additional information concerning Progent's support for Cisco infrastructure, see Cisco Technology Professional Support.

Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote service professionals can deliver network troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help you with a broad variety of technology practice areas such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration support, SharePoint Server 2019 design and deployment, Microsoft Teams integration, Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Professionals
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate rapidly from an assault. Security solutions provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. To learn more information about Progent's security expertise for small and midsize businesses, refer to Progent's Consulting Services for Network Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers professional consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications including CRM, Microsoft Project, Word, and Office Excel. To learn more information about Progent's consulting, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Call Center Support and Outsourcing Alternatives
Progent provides several support programs for Help Desk assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Help Desk but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can act as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in overflow instances when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your existing one, evaluating or programming Call Center software products to meet the particular requirements of your company, or adding temporary staff to operate online in conjunction with your internal Help Desk group to handle demanding scenarios like system upgrades.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network experts. Progent's Call Center team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients convenient communication with a large support team with extensive background in phone support and online repair service for small and midsize business networks. Progent's focus is on giving the Call Center a respected reputation as a solid driver of company performance, and Progent's goal is to fix and not simply document problems. For more information on Progent's Call Center support, go to Progent's Call Center Services.

Progent's Remote Support Technologies
Progent has developed a collection of optimized tools, refined during many years of use, dedicated to enabling the most advanced standard of service for providing online engineering support and troubleshooting for small and medium-size business IT networks. Progent provides secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity enables the consultants of Progent's online support team to interface to your network without compromising system security.

Progent's powerful customer support database system stores comprehensive records of all service provided to Progent's clients. Each active Progent team engineer has access to the history of support rendered to each customer by any team engineer. This history of trouble tickets and solutions is organized as an easily searchable proprietary knowledge base that permits Progent's online support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' in-house technical staff that allow Progent's remote service experts to arrive at the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent online engineering expertise in Minnesota, call 1-800-993-9400 or visit Urgent Online Network Help.


An index of content::

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  • Minnetonka-Plymouth, MN SharePoint Server 2013 Technical Consultant SharePoint 2013 Support and Setup Minnetonka
  • Mirial Engineers Online Troubleshooting Video Conferencing
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  • Network Management Outsourcing Consultants ProSight Network Management Outsourcing Specialist
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  • Enterprise Services Project Methodology PC Consulting
    MSF Server Integrators

    In performing IT tasks for enterprise clients, Progent follows a phased approach based on specified milestones so as to achieve budgetary, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to make available a detailed description of IT services delivered and to assist in ongoing network support.

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  • Microsoft Expert Office 365 AD Connect Consultant
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    Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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  • Online Windows Desktop Training Networking Consultant Learn Live Online Office Word

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    Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, team, create a corporate-wide security strategy, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.

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  • Power View Network Consultants PowerPivot for Excel Onsite Technical Support

  • Job Openings FAQ about Microsoft MCSA
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    To see replies to common questions about being a consultant at Progent, refer to Employment at Progent Questions and Answers.

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    Progent offers the expertise of a senior specialist with years of experience configuring, managing, and enhancing video conferencing platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to assist your organization maximize the strategic value of your video conferencing ecosystem.

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    Progent's certified security consultants can show you how to safeguard your Apple Mac network through professional support offerings including running security tests, recovery from virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular goals of your business network.

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    Progent's Cisco wireless IP phone configuration and troubleshooting experts offer remote and onsite assistance to help your organization create and manage a Cisco Wi-Fi IP phone deployment by providing integration services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

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    NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers online guidance from NetDocuments experts who can assist your law firm to design, deploy, administer, tune, or debug a document management system environment based on NetDocuments.

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  • Redhat Remote Support Services Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Linux Computer Engineer Minnesota

  • FAQ about Cisco CCIE Part Time Jobs
    Q and A about Recruiter Cisco Consultant Positions

    For answers to common enquiries about being a consultant at Progent, visit Jobs at Progent Q&A.

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

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  • Extended Helpdesk Troubleshooting
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    Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

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  • Nagios for Linux Professional
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    Network monitoring commonly involves observing a system's resource usage to help uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network integration engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's Linux consulting services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.

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  • Small Office Experts Small Office Computer Expert

  • Microsoft Experts SQL Server 2016 and Excel Online Consulting
    Network Consulting SQL Server 2016 Query Store

    Microsoft SQL Server 2016 introduces major improvements in speed, scale, security and compliance, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.

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    Progent's SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your corporate practices.

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  • Systems Management Server 2003 Specialists
    SMS Server Migration Remote Support

    Progentís Microsoft certified consultants offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software quickly and automatically to appropriate workers, reduce product costs and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your knowledge of vulnerability and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and hardware inventory.

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  • System Center 2016 Setup and Support System Center 2016 Virtual Machine Manager Remote Support
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  • System Center 2016 and Hyper-V Integration Information Technology Consulting
    Consultant System Center 2016

    System Center 2016 provides important enhancements for managing hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

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  • Mac Online Consult
    OS X Computer Services

    Progent provides nationwide remote help and consulting services for businesses who run Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's consultants can provide macOS and OS X clients a range of services such as desktop support, migration to the most recent edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote technical support provides optimum return for your information technology dollar by protecting user efficiency and limiting the time billed for network repair services. Advanced remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security professionals to assist with the most difficult system issues.

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  • System Center 2016 Business Continuity Remote Support
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    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier network support professionals. With Progent's affordably priced network service programs, small organizations can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems enterprise-class availability, security, and performance.

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  • Online Wireless Site Survey Information Technology Consulting
    Wireless Site Survey Help and Support

    Progentís Wireless Site Survey makes it easy to design and install a wireless network adapted to your environment, providing your business a wireless solution that has the reception, speed, load-handling capability, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service.

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