If your company information network is in the state ofMinnesotayou can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to assist with urgent issues affecting your computer network. Progent retains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible online of any independent support organization in the U.S. Rates are reasonable, billing is by the minute, engagement is fast, and support is world class.
In case yourMinnesotabusiness is situated away from more populated metropolitan neighborhoods such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, support from UNIX or Cisco CCIE engineers is often limited during a crisis. This can result in a loss of income for your business, upset customers, idle workers, and defocused executives. By calling Progent, you can get in touch with a Premier engineer who can provide help whenever you require it to get your computer network on line.
Since Progent bills for phone support per minute, your business owes only for technical help provided. Progent requires no service activation charge. Many online service organizations demand substantial minimum fees or bill for every quarter hour or longer. Progent's by-the-minute granularity and simple billing mechanism do away with big tabs for quick solutions.
If your Minnesota company needs remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's experienced team of online support engineers offers a broad range of in-depth computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff usually available to smaller businesses. Progent has developed the tools and experience to fix technical issues efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
To help companies who maintain environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team makes available the help of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides phone-based support from engineers who hold a variety of security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, when called for, to specialists with sufficient competence to resolve particularly intractable jobs. This speeds up resolutions of urgent network problems, avoids network disruption, and minimizes technical support bills.
For businesses throughout Minnesota, Progent offers virtually instant online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for urgent assistance to repair computer issues that are affecting your business and are not within the experience of your ordinary IT support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can connect to your system via the latest remote support utilities in order to perform quick and economical evaluation and remediation of critical IT issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Minnesota Business
Progent's network engineers can offer advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service team can assist Minnesota small businesses to maintain an extensive array of IT products and technologies including system architecture, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for processor consolidation and centralized administration, and moving from older systems to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer online technical help for computers powered by leading derivatives of the UNIX platform such as:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who qualify for this advanced credential by passing strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by big corporations or national ISPs, and as a result their help is not readily available to the general public.
Progent is one of the rare computer service firms that makes sure that Cisco CCIEs are accessible to support small and medium sized companies. In addition, Progent can provide convenient contact with a Cisco CCIE via phone so your company can benefit from immediate help for urgent network issues that are disrupting your productivity but are not within the experience of your ordinary network maintenance group. Progent's CCIE engineers can access your system using sophisticated remote troubleshooting technology in order to provide rapid and cost-effective analysis and remediation of urgent system problems.
CCIE Certified consultants from Progent can assist you to architect, implement, and manage an integrated business network that can simplify operations, reduce expenses, and speed the path to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can dramatically enhance the business value of your information system in Minnesota. To see additional information concerning Progent's support for Cisco infrastructure, see Cisco Technology Professional Support.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote service professionals can deliver network troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help you with a broad variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 migration, Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and deployment,
Microsoft Teams integration,
Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate rapidly from an assault. Security solutions provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering round-the-clock automated monitoring. To learn more information about Progent's security expertise for small and midsize businesses, refer to Progent's Consulting Services for Network Security.
Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications including CRM, Microsoft Project, Word, and Office Excel. To learn more information about Progent's consulting, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Support and Outsourcing Alternatives
Progent provides several support programs for Help Desk assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Help Desk but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can act as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical problems, or be available in overflow instances when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your existing one, evaluating or programming Call Center software products to meet the particular requirements of your company, or adding temporary staff to operate online in conjunction with your internal Help Desk group to handle demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network experts. Progent's Call Center team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can provide your clients convenient communication with a large support team with extensive background in phone support and online repair service for small and midsize business networks. Progent's focus is on giving the Call Center a respected reputation as a solid driver of company performance, and Progent's goal is to fix and not simply document problems. For more information on Progent's Call Center support, go to Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has developed a collection of optimized tools, refined during many years of use, dedicated to enabling the most advanced standard of service for providing online engineering support and troubleshooting for small and medium-size business IT networks. Progent provides secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity enables the consultants of Progent's online support team to interface to your network without compromising system security.
Progent's powerful customer support database system stores comprehensive records of all service provided to Progent's clients. Each active Progent team engineer has access to the history of support rendered to each customer by any team engineer. This history of trouble tickets and solutions is organized as an easily searchable proprietary knowledge base that permits Progent's online support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' in-house technical staff that allow Progent's remote service experts to arrive at the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent online engineering expertise in Minnesota, call 1-800-993-9400 or visit Urgent Online Network Help.