If your company computer network is in the state of Minnesota you can now get quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to fix critical issues involving your network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any independent support organization in the United States. The cost is affordable, charges are per minute, engagement is fast, and support is unbeatable.
If your Minnesota office is located outside of larger metropolitan neighborhoods including Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often problematic when there's an urgent situation. This could mean a drop in income for your company, upset clients, idle workers, and defocused executives. By calling Progent's remote support, you can get in touch with a Certified consultant ready to deliver assistance whenever you need it to keep your network on line.
Because Progent bills for phone service on a per-minute basis, your company pays exclusively for support received. Progent imposes no service activation charge. Some online support companies demand substantial minimum payments or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward pricing mechanism avoid large tabs for fast repairs.
If your Minnesota company needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced team of online consulting professionals possesses a wide range of world-class computer knowledge. This allows Progent's remote service experts to resolve the most challenging technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house support resources commonly available to small or mid-size businesses. Progent has developed the tools and skills to repair problems efficiently in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have qualified for professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a variety of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
To assist businesses who maintain networks featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the expertise of support specialists have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides online support from engineers who have qualified for important security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, when called for, to experts with sufficient background to resolve unusually tough support calls. This accelerates resolutions of serious problems, avoids network downtime, and minimizes technical support invoices.
For businesses in the state of Minnesota, Progent enables fast remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical help to fix information system issues that are threatening your business and are beyond the experience of your local network maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can analyze your network using advanced remote troubleshooting utilities in order to perform quick and affordable evaluation and remediation of serious computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Minnesota Company
Progent's online professionals can deliver advanced help for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can help Minnesota small businesses to maintain a large set of IT products and technologies including system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and streamlined management, and migration from outdated systems to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service experts can provide remote troubleshooting for computers based on major versions of the UNIX operating system including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms such as
Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who qualify for this advanced credential by passing thorough testing administered by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers, and so their help is not easily accessible to the general public.
CCIE Premier consultants from Progent can help your company to design, configure, and service an integrated information system that can streamline business processes, reduce expenses, and speed the path to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Aironet wireless technology integration assistance, Progent can significantly improve the business value of your connectivity environment in Minnesota. For additional information about Progent's services for Cisco infrastructure, see Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-premier online support professionals offer network repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange 2019 Server planning and configuration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 design and deployment,
Microsoft Skype for Business Server planning and deployment support and Lync Server 2010 migration, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Professionals
Progent offers you the services of accredited CISM, CISA and CISSP security professionals who can deliver a variety of security solutions to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to recover promptly from an assault. Security services offered by Progent include: extensive security evaluation using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; quick recovery from malicious attacks; configuring firewalls; establishing safe architectures for off-site and mobile access; securing your messaging system against spam and DHA attacks; and offering continual automated monitoring. To find out more information about Progent's security expertise for small and medium-size companies, visit Progent's Engineering Support for Network Security.
Applications Support: Online Classes, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing help services and training in graphics, audio, and video. Progent's consultants can provide help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply professional consulting expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft applications including Microsoft CRM, Microsoft Project, MS Office Word, and Excel. To find out more on Progent's consulting, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Call Center Support Alternatives
Progent provides three support programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a main Help Desk Call Center for your business, serve as an escalation alternative for tough network issues, or be ready in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or programming Call Center application software to meet the particular needs of your business, or adding supplemental personnel to operate remotely with your in-house Help Desk group to deal with high-demand events such as software migrations.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified network experts. Progent's Call Center team of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your clients convenient access to a dependable technical support team with years of background in telephone-based help and online repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a significant contributor to business performance, and Progent's aim is to fix rather than merely report problems. To read more on Progent's Help Desk support, go to Progent's Help Desk Call Center Support.
Progent's Remote Service Tools
Progent has developed a set of customized tools, refined over more than a decade of use, focused on enabling the highest standard of efficiency for delivering online technical help and repair for small and midsize company information networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access permits the experts of Progent's remote service group to interface to your network without violating corporate security.
Progent's advanced customer support reporting application keeps extensive records for all service delivered to Progent's customers. Each active Progent staff consultant has the benefit of the specifics of support delivered to each customer by any team engineer. This history of issues and resolutions is structured as a conveniently retrievable proprietary database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to vendors' internal support staff that allow Progent's remote service experts to find the best resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency phone-based professional assistance in Minnesota, call 1-800-993-9400 or go to Urgent Remote Network Support.