If your company information network is in Minnesota you can depend on fast remote contact with a UNIX or CCIE-certified engineer to assist with emergency problems affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available online of any independent support firm in the United States. The cost is competitive, billing is by the minute, sign-up is fast, and service is unbeatable.
In case your Minnesota network is outside of larger metropolitan neighborhoods such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, the availability of UNIX or CCIE-certified experts may be limited during a network crash. This can cause a loss of productivity for your company, angry customers, idle employees, and defocused management. By calling Progent's remote support, you have access to a Premier engineer ready to offer help when you have to have it to get your system operating.
Because Progent bills for online service on a per-minute basis, your company owes exclusively for services delivered. Progent requires no initialization fee. Some remote support organizations have substantial minimum fees or bill for every quarter hour or more. Progent's small granularity and simple pricing policy eliminate big invoices for quick solutions.
If your Minnesota company requires technical support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned team of online consulting engineers possesses a broad range of world-class computer knowledge. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is possible with typical independent service firms or with the in-house IT resources commonly found in smaller businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have earned advanced credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of high-level Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.
To assist businesses that maintain networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support group makes available the expertise of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote support from professionals who hold the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant competence to resolve unusually intractable support calls. This speeds up resolutions of emergency problems, avoids system downtime, and minimizes maintenance invoices.
For companies throughout Minnesota, Progent allows virtually instant remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for urgent help to troubleshoot computer issues that are damaging productivity and are outside the comfort zone of your ordinary IT maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier service team can analyze your computer environment by means of state-of-the-art remote troubleshooting utilities in order to deliver rapid and efficient evaluation and remediation of critical IT problems.
Services Progent's Remote Consulting Specialists Can Provide Your Minnesota Company
Progent network engineers are qualified to provide expert assistance for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical support team can help Minnesota small businesses to maintain an extensive array of IT products and technologies such as network infrastructure, email support, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor economization and centralized administration, and moving from older applications to current environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online technical help for systems based on major versions of the UNIX platform including:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who are awarded this advanced certification by completing strenuous testing supervised by Cisco. Most CCIEs are employed by big corporations or nationwide Internet service providers, and consequently their help is not easily accessible to small and mid-size businesses.
Progent is one of the rare IT support firms that makes sure that Cisco CCIEs stay accessible to help small and medium sized companies. In addition, Progent offers convenient access to a Cisco CCIE via phone so you can get immediate help for complex network problems that are impacting your business but are beyond the comfort zone of your local system support personnel. Progent's CCIE engineers can tie into your environment by means of the latest on-line troubleshooting tools in order to provide fast and economical analysis and resolution of serious network problems.
CCIE and CCNP Authorized consultants from Progent can help your business to architect, implement, and maintain an integrated business network that can streamline operations, lower costs, and accelerate time to positive ROI. By offering Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can greatly increase the business value of your connectivity environment in Minnesota. To find out additional information about Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Support.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online support experts can deliver computer problem solving and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can assist your company with a wide range of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and integration,
Skype for Business configuration consulting and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Specialists
Progent provides you access to expert CISA, CISM, and ISSAP security consultants who can deliver a range of system protection services that can improve the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to recover quickly from an attack. Security solutions offered by Progent include: in depth security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious attacks; integrating firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. For more on Progent's security services for small and midsize businesses, go to Progent's Consulting Support for Network Security.
Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for popular Microsoft applications such as CRM, Office Project, Word, and Excel. To read more information about Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Call Center Support and Outsourcing Options
Progent provides three support programs for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network experts. Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your clients convenient communication with a reliable support resource with extensive experience delivering phone help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a positive recognition as a significant driver of business productivity, and Progent's goal is to resolve and not merely record problems. To find out more on Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Support.
Progent's Remote Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
Progent's powerful customer support database application stores comprehensive documentation of all service provided to Progent's clients. Every active Progent staff engineer has access to the details of support rendered to each client by any staff member. This history of trouble tickets and solutions is structured as a conveniently retrievable proprietary database that enables Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting experts to find the optimal solutions quickly.
To see how to ask a UNIX/Linux engineer or a Certified CCIE for emergency online professional help in Minnesota, call 1-800-993-9400 or visit Expert Online Computer Help.