For business computer networks located in the state of Minnesota, Progent's Microsoft qualified technical experts can provide online support and troubleshooting to resolve your network issues quickly and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to diagnose and repair network problems without the cost and delays associated with onsite service calls.

If your Minnesota small business is situated beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support options may be limited in technical capability, or not available during urgent situations. This can result in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not just the technical know how needed for the job, but an expert with proven methods for applying those skills to deliver excellent network solutions.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts offer Cisco UC540 consulting support to assist you to maintain your legacy UC500 VoIP system or design and implement an efficient migration to a modern VoIP system.

Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's expanding suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles intended for customers from individuals and home offices to enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.

Some Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the typical online Cisco router support services offered by Progent are configuring domain name, IP addressing, routing tables, NTP, security logon banner and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, and BGP peering; installing current IOS image; setting up and confirming failover; resolving VPN issues; producing a network diagram and documenting configuration; plus policy and business recovery planning.

Easy Sign-on and Billing Model
Progent's simplified per-minute billing policy requires no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support during normal working hours, you pay only for the time spent resolving your issue. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed only for the time when a Progent team member is actually on-site working on your issues. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may be charged for our consultant's travel time, but not a higher emergency rate. Since Progent maintains a large pool of expert consultants located throughout the entire service territory, an available consultant is usually near to help. Progent can also provide on-premises service to the majority of zip codes in the United States within 24 hours of receiving a service request. Progent's remote technical support team has delivered assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

Planning and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from an earlier version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem so you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration expertise to help you to design and implement a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security capabilities, more affordable VMM storage options, and other enhancements.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are up to 300km apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help you to design, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to show compliance with information assurance standards and regulatory mandates.

Wide and Deep Expertise with Business Networks
Progent’s group of over 100 networking consultants means clients can take advantage of the leverage of more than a thousand years of cumulative experience and shared knowledge to repair the most vexing computer issues. Progent’s certified network consultants possess the know-how to find fixes fast and deliver them affordably.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity systems that guard a small office from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile users accessing IT resources distributed across a mix of physical sites and public and private clouds.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Read about Progent's complete ProSight portfolio of value-priced managed services for small and mid-size businesses.

Security Inventory Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles intended to allow small companies to get an impartial network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your firewalled perimeter to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from a secure computer within your company firewall to determine the risk to inside attacks. The two security inventory packages are set up and run from a secured remote site.

Stealth Penetration Testing
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent’s security experts can run thorough stealth penetration security checks without the awareness of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log monitoring are properly configured and consistently monitored.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.