For small office computer networks located anywhere in the state ofMinnesota, Progent's Microsoft and Cisco authorized technicians can provide phone assistance and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired top-notch expertise, software tools, and support knowledge bases to identify and repair network problems while avoiding the high cost and delays associated with on-site technical service calls.
If yourMinnesotacompany is situated outside of the larger metropolitan areas such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of customers. This means you get not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to deliver efficient network solutions.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of performance that information security professionals are required to learn. CISM provides business management the confidence that consultants who have earned their CISM credential possess the experience and capability to provide efficient cybersecurity management and consulting consulting.
MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL application developers and database administrators can provide affordable online DBA or application development support and can assist organizations of all sizes to integrate and support MySQL in a robust network environment that offers advanced performance, expandability, and protection. Progent also has experience assisting companies port applications from Oracle to MySQL.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online support services to assist businesses of all sizes to integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that combine physical IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.
Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies reduce the effort required for network administrators to deploy applications so they are consistent across an entire user base, provide the ability to manage access to business data, and enable quick deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances performance, strengthens data security, centralizes administration, and offers a nearly transparent user experience. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, configure test and production deployments, improve your network infrastructure to support virtual desktops efficiently, evaluate and resolve security issues, and train your network managers to follow industry best practices to achieve maximum payback from client virtualization.
Easy Sign-on and Pricing Model
Progent's easy per-minute billing policy has no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other extra charges that drive up support costs. For remote support during regular working hours, you only get billed for the time spent working on your problem. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when Progent's team member is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineerís travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually close by to assist. Progent can in addition dispatch onsite support to most zip codes in the United States within 24 hours of answering a support request. Progent's online technical support group has delivered assistance to small businesses in every state (See Progent's customer testimonials.)
Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Cisco Firepower Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out a smooth upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of Next Generation Firewalls, visit Firepower firewalls integration services.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and stay compliant with industry security standards and government requirements like HIPAA and Sarbanes-Oxley. Learn more about the complete ProSight series of value-priced network management outsourcing services for small and mid-size organizations.
Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP includes several new features such as Personalized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, configuration and debugging support to help you to get the most from MS Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other systems and programs. Also, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your operations, attract additional customers, refine your marketing campaigns, and form productive alliances.
VMware NSX Virtual Networking
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Expertise for Network Support Companies
Progent's consulting support for IT support firms enables you to take advantage of Progent's consulting engineers while retaining your own service brand as a seamless extension of your network consulting organization. For information about Progent's expertise for network support firms, refer to Progent's consulting services for network service businesses.
SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises contact with experts in system design and integration, software development, database administration, and cybersecurity. For more information, see SQL Server 2019 integration expertise.
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For more information, go to Altaro VM Backup Consulting.
Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform (GCP) integration consultants can provide affordable online and onsite support to assist organizations of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can reduce time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's Customer Testimonials
Progent has provided online or onsite technical support service to organizations in each state in the U.S. Many of these clients have indicated their high regard for Progent in the form of testimonials to the quality of Progent's service staff. Take a look at Progent's client testimonials to see what they have said concerning the quality of Progent's network support services
Talk to a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Computer Support.