For small company computer networks located within the state of Minnesota, Progent's Microsoft authorized technical team members can deliver phone support and troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired enterprise-grade skills, sophisticated utilities, and support databases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with in-person technical service calls. If your Minnesota organization is located outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's group of expert network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.

Consulting and Troubleshooting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist organizations of all sizes to maintain, optimize and debug your existing SCVMM 2012 deployment. Progent also offers SCVMM 2016 migration expertise to help you to plan and implement an efficient migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of new assurance capabilities, more affordable VMM storage options, and other enhancements. In addition, Progent can help you to migrate to more modern releases of SCVMM such as System Center 2019 VMM and System Center 2022 VMM.

The Progent Test Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers without adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.

Remote Support for Windows Server 2008
The complexity and integration demands of Microsoft Windows Server 2008 R2 requires an IT expert with hands-on experience and broad knowledge in architecting and deploying cohesive and comprehensive business information networks. The experience of Progent's seasoned Windows 2008 experts, with an average of over 10 years of background supporting Microsoft-powered technology, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2019 support experts and Windows Server 2022 consultants can assist you to evaluate the advantages of upgrading to a current version of Windows Server. If you are considering creating a hybrid architecture that combines local systems with public cloud services like those offered by Microsoft Azure, Progent can assist your organization to design and deploy an efficient hybrid environment for Windows Server.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments efficiently following industry best practices.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing line of in-depth reporting plug-ins created to integrate with the top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring platforms.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, high-availability, BOYD support, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises support to assist businesses of any size to plan, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Also, Progent's SQL Server 2019 upgrade experts can assist you to migrate to a newer version of SQL Server.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to plan, integrate, manage and troubleshoot a BDR system based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting.

Microsoft Active Directory and Microsoft Entra (Formerly Azure Active Directory) Planning and Deployment Consulting
Progent's consultants can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and cloud resources. For details, refer to AD and Microsoft Entra ID planning and implementation experts.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can show you how to integrate WatchGuard Firebox Firewall/VPN security appliances that fit your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewalls. To learn more about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall integration expertise.

Comprehensive Documentation of Services Delivered
Progent provides complete and detailed reports of all service work to ensure clients do not feel locked in to their support provider. Progent sends email documentation of services immediately after finishing each service interaction, and also provides a hard copy along with monthly invoices. Complete network service reporting makes it less risky for customers to move to a different support organization or assume more support responsibilities internally. Complete service reporting also give management the information required to evaluate support services and produce better informed IT expense projections.

Microsoft Office Access Database Application Development
Progent's Microsoft Office Access consulting experts offer economical online support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert help for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Office Access development and database administration.

Microsoft Windows Server 2019 Migration Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2019 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with self-hosted Windows Server 2019. For more information, visit Windows Server 2019 upgrade consulting.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software. To learn more, visit Altaro VM Backup consulting.

Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for remote or onsite assistance, call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.

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    Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular requirements of your company. High availability co-location sites are particularly appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a minimum degree of fault tolerance is too expensive for most small companies. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

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    Progent can provide affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth backgrounds helping small and mid-size businesses to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to architect, deploy, and support resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without adequate internal resources to configure proper pilot environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.

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    Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against recognized as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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    Cisco's network security and remote connection products for small companies provide a full range of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP qualifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align best with your company objectives.

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  • Emergency Integration Services Exchange 2007 Microsoft Exchange Help and Support
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    MS SQL Server Integration Companies

    SQL Server 2005 delivers powerful, standardized tools to IT professionals and network users, lessening the complexity of creating, integrating, administering, and using company data and database programs in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's ProSight family of managed IT services are intended to provide organizations who maintain minimal in-house IT administration and support teams with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include fixed IT management costs, smart automation of common administrative tasks, ongoing adoption of the latest information technology, graceful transition from older systems to current solutions, improved fit between information technology with business goals, access to veteran network consultants, and freeing up management to concentrate on business rather than ever-changing network technology.

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    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to help you to design, deploy, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.

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    Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support to assist businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.

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