For office networks located within the state of Minnesota, Progent's Microsoft and Cisco certified technicians can deliver phone support and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired top-notch expertise, sophisticated tools, and support databases to troubleshoot and resolve network problems without the expense and time delays normally associated with in-person technical service dispatches.

If your Minnesota organization is located outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help you to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your information network.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is an important achievement that signifies mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive examination given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the fields of information systems audit process, information technology administration, systems and architecture ROI, IT support, safeguarding of data assets, and business continuity preparedness.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, every Progent support expert has access to the technical and training resources required to deliver the best information technology help possible. Progent's IT outsourcing, Help Desk, Office 365 integration expertise, and software development services allow small business clients to benefit from the wide range of knowledge found in the IT departments of large organizations without the high expense and hassle of maintaining a large in-house IT group.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC540 consulting services to assist you to maintain your legacy UC500 VoIP gateway or design and carry out a smooth migration to a current IP telephony and voicemail solution.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service IT consulting and support firm such as Progent as opposed to a freelance consultant, you are ensured fast availability of knowledgeable professionals when you require them. You do not have to be concerned that illness, classes, vacations, or conflicting jobs with different clients will leave you with no help when you have an emergency.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE integration consultants can help your business to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or on-premises expertise to assist businesses to move efficiently to an advanced unified communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Microsoft Exchange 2013 Migration Support
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements affect vital areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can deliver online or onsite expertise to help you manage, optimize and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

Cisco IOS Upgrade Consulting
If you includes Cisco routers, you may be using an outdated version of IOS, the operating system used in almost all Cisco router as well as the latest Cisco switches. Cisco frequently provides upgrades to IOS to correct problems, shore up security gaps, or add features. Unfortunately, updating IOS and other Cisco operating systems can be tricky, depending on your Cisco device and your system environment. As an example, there could be limitations of internal RAM that might cause a new software release to operate improperly. Progent's Cisco CCIE consultants offer a wide array of support services related to upgrading Cisco IOS or other Cisco control software like IOS EX, CallManager or Unified Communications Manager. Progent can perform version audits of your Cisco software, recommend appropriate updates, prepare Cisco appliances, copy images/, configure and test your Cisco software, tune performance, resolve issues, and train your IT staff how to take advantage of all significant new capabilities.

Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

Microsoft Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost AD objects, removal of beta software configuration objects in production Active Directory environment, and restoration of unsuccessful setups of AD and AD-dependent applications. Progent is also proficient in working with advanced Active Directory utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as Active Directory naming conventions, hierarchical model, IT management structure, use and structure of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on functionality and speed. Progent can assist companies to plan and implement deployments of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent computer consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.