For small business computer networks located anywhere in the state of Minnesota, Progent's Microsoft authorized engineers can provide phone assistance and troubleshooting to solve your network systems issues fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support databases to diagnose and fix IT problems while avoiding the high cost and delays associated with on-site technical service dispatches. If your Minnesota organization is situated outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer support choices may be limited in expertise, or not available during a crisis. This can result in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of clients. This means you get not just the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Wide and Deep Expertise with Office Networking
Progent’s team of over 100 networking experts means customers can take advantage of the leverage of more than a thousand years of cumulative experience and shared knowledge to fix the most troublesome IT problems. Progent’s accredited network consultants possess the knowledge and experience to find fixes quickly and implement them cost effectively.

Microsoft 365 Cloud Integration Consulting
Progent can provide the support of a Microsoft Cloud Solutions Architect to assist you to design a smooth migration to Microsoft 365 customized for your environment. Prior to proposing this migration project, Progent's cloud expert will conduct a series of information gathering tasks that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management (MDM) arrangement. Key information that cannot be found with these techniques will be found via interviews with your IT staff. Find out additional information about Progent's Microsoft 365 cloud integration consulting.

Microsoft SharePoint 2013 Expertise
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released. Progent's SharePoint Server 2013 consultants can help your company to manage your current SharePoint deployment or migrate a modern on-prem release of SharePoint or to SharePoint Online for a cloud-centric or hybrid solution. For details on upgrading, refer to SharePoint Server 2019 migration services.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert online consulting support to help businesses of all sizes to connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and apps in hybrid architectures that utilize physical resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS Data Center in Sacramento can be used for testing line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent customers without sufficient in-house resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory implementation. Both versions also provide the long-term advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with information security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. For more information about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Expertise for Managing and Monitoring the Remote Endpoints of Your Teleworkers
Progent can help small and mid-size organizations to implement unified endpoint management and monitoring platforms for maintaining endpoints used by at-home workers. For details about ways Progent's consultants can help you to manage the endpoints of your at-home workforce, go to expertise for managing the endpoints of your teleworkers.

Project Server Consulting
Progent's certified Microsoft Project and Project Online experts can provide advanced remote and onsite support services for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work in conjunction with Project and Project Online. Consulting support services offered by Progent include Project Server and Project Professional planning and support, SharePoint Server 2019 design and deployment, SharePoint 2016 migration planning and application development, Microsoft SQL Server 2019 integration, Microsoft SQL Server 2017 integration, SQL Server 2016 migration, Exchange Server 2019 maintenance, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Office Excel and Microsoft 365 Excel application support, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist your company to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can use Project Server to work together safely and efficiently. Progent's certified network security consultants can assist you to plan and police security workflows that protect sensitive business data without interfering with the efficient exchange of legitimate information.

Juniper Consulting and Support
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to help your business to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system products and can help organizations manage environments that include a combination of Juniper's software platforms.

Progent's Consulting and Development Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you maintain your SQL Server 2014 environment or provide SQL Server 2016 upgrade expertise or Microsoft SQL Server 2019 upgrade consulting to help you move to a more current release of Microsoft SQL Server.

SQL Server 2019 Integration Expertise
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or onsite access to experts in solution planning and deployment, application programming, database administration, and cybersecurity. To find out more, visit SQL Server 2019 migration consulting expertise.

Help Desk Sharing Services
Progent's Co-managed Service Desk allows your information technology team to split responsibilities for Service Desk support seamlessly between your internal support group and Progent's nationwide roster of certified IT service technicians, engineers and subject matter experts. Progent's Co-managed Help Desk service is a joint IT support system based on ConnectWise Manage, the leading Professional Services Automation (PSA) tool for administering IT support calls, issuing tickets, assigning responsibility, tracking status, and generating management reports. The price for Level 1 IT support for Progent's Co-managed Help Desk service is typically under $18 per user per month. To learn more, visit Progent’s shared IT Call Center services.

Web Development
If you want to revamp your corporate web site, build in-house webs for purposes like as HR or employee education, create a powerful web presence for a new venture, or build enterprise-grade, data integrated web applications, Progent has talented and experienced web development consultants. Web design consulting available from Progent's Technology Experts Team include web design, web project management, ASP and .NET programming, and graphics design and creation. Progent's Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database application consultants, and Office Access consultants can assist your business to design, deploy, and manage data-powered web sites. Progent's experts can also help you construct and manage a protected, robust server and communications environment including wireless connectivity, to support your web applications.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your on-premises and cloud resources and protects any user anywhere with any device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration consulting.

PC and Mobile Device Centralized Administration Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager design and deployment and Microsoft Intune expertise to consolidate and simplify the administration of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to SCCM 2016 from a legacy change management solution or assist you to enhance your existing SCCM 2016 environment to accommodate your changing IT needs.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist your business to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consulting and management.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent computer support expert for online or on-premises expertise, phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.

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    Progent's computer outsourcing support offerings for small companies feature planning Windows XP, .NET Server, and BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving stubborn integration issues, and creating a comprehensive security plan. Progent can show you how to enhance system reliability and throughput with zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for major upgrades and can help with needs assessment, product inventory, bill of materials development, sourcing qualification, procurement coordination, and professional documentation. Progent's computer outsourcing help also includes training for office productivity software such as Microsoft Office.

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    Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade strategy, educate your IT management and support staff, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

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    Progent can provide cost-effective online and on-premises support to assist businesses of any size to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

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    System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, allows safe self service, and delivers a single control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining messaging systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, fault tolerance, easy connectivity for remote and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or medium companies to migrate to Exchange 2016 Server or Exchange 2013.

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    Progent's UNIX platform support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to help you build and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed architecture assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.

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  • VMware vCenter Orchestrator Consultant Services
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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable process for recovering services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

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    If you are a network consultant with system support experience, joining Progent and helping Progent's customers will expand your skills via interaction with our staff of mutually supportive, high-output consulting experts. Progent's concentration on providing network expertise and computer support to small businesses will give you the chance to work in depth with business leaders and add tangibly to the growth of exciting companies. In addition, Progent's virtual office network offers the most advanced technology for off-site service and wireless access to allow you to deliver fast solutions when you take on mission-critical issues.

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    For over two decades, Progent has delivered budget-friendly IT design, integration, debugging, security services, and development for information networks of all sizes.

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    Progent can assist small and mid-size companies to provision their offsite employees with efficient access to public cloud services.

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    Progent's proven ransomware recovery experts can assist your business to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    If you want to update your corporate web site, build internal websites for purposes such as HR or worker training, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you design and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to run your web tools.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine whether to move up to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.

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    Progent's application experts offer advanced support, custom development, deployment assistance, and online training for leading business applications that address vital areas including ERP and MRP, general accounting, business analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support online, Progent can assist clients throughout the U.S. to eliminate the time and fees associated with travel and on-site visits without compromising the high quality of consulting support.


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