For small office computer networks located anywhere in the state ofMinnesota, Progent's Microsoft and Cisco authorized technicians can provide phone assistance and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired top-notch expertise, software tools, and support knowledge bases to identify and repair network problems while avoiding the high cost and delays associated with on-site technical service calls.

If yourMinnesotacompany is situated outside of the larger metropolitan areas such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of customers. This means you get not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to deliver efficient network solutions.

CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of performance that information security professionals are required to learn. CISM provides business management the confidence that consultants who have earned their CISM credential possess the experience and capability to provide efficient cybersecurity management and consulting consulting.

MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL application developers and database administrators can provide affordable online DBA or application development support and can assist organizations of all sizes to integrate and support MySQL in a robust network environment that offers advanced performance, expandability, and protection. Progent also has experience assisting companies port applications from Oracle to MySQL.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online support services to assist businesses of all sizes to integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that combine physical IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies reduce the effort required for network administrators to deploy applications so they are consistent across an entire user base, provide the ability to manage access to business data, and enable quick deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances performance, strengthens data security, centralizes administration, and offers a nearly transparent user experience. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, configure test and production deployments, improve your network infrastructure to support virtual desktops efficiently, evaluate and resolve security issues, and train your network managers to follow industry best practices to achieve maximum payback from client virtualization.

Easy Sign-on and Pricing Model
Progent's easy per-minute billing policy has no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other extra charges that drive up support costs. For remote support during regular working hours, you only get billed for the time spent working on your problem. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when Progent's team member is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineerís travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually close by to assist. Progent can in addition dispatch onsite support to most zip codes in the United States within 24 hours of answering a support request. Progent's online technical support group has delivered assistance to small businesses in every state (See Progent's customer testimonials.)

Cisco Voice over IP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Cisco Firepower Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out a smooth upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of Next Generation Firewalls, visit Firepower firewalls integration services.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and stay compliant with industry security standards and government requirements like HIPAA and Sarbanes-Oxley. Learn more about the complete ProSight series of value-priced network management outsourcing services for small and mid-size organizations.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP includes several new features such as Personalized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, configuration and debugging support to help you to get the most from MS Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other systems and programs. Also, Progent can assist your organization to design and analyze databases so you can improve your knowledge of your operations, attract additional customers, refine your marketing campaigns, and form productive alliances.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

Expertise for Network Support Companies
Progent's consulting support for IT support firms enables you to take advantage of Progent's consulting engineers while retaining your own service brand as a seamless extension of your network consulting organization. For information about Progent's expertise for network support firms, refer to Progent's consulting services for network service businesses.

SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises contact with experts in system design and integration, software development, database administration, and cybersecurity. For more information, see SQL Server 2019 integration expertise.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For more information, go to Altaro VM Backup Consulting.

Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform (GCP) integration consultants can provide affordable online and onsite support to assist organizations of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can reduce time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

Progent's Customer Testimonials
Progent has provided online or onsite technical support service to organizations in each state in the U.S. Many of these clients have indicated their high regard for Progent in the form of testimonials to the quality of Progent's service staff. Take a look at Progent's client testimonials to see what they have said concerning the quality of Progent's network support services

Talk to a Progent Network Support Expert
To see how you can contact a Progent network support expert for remote or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Computer Support.

An index of content::

  • 24 Hour UNIX Engineers Online Troubleshooting Sun Solaris
  • 24-7 Cisco RADIUS Security On-site Technical Support Cisco Virtual Private Network Online Troubleshooting
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  • SQL 2008 Engineer
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    Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing company information and database programs on platforms ranging from handheld devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    Progent can provide the support of RIM BlackBerry-certified experts who can help small companies to design, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's proven remote service delivery model, provides small companies an efficient option for incorporating BlackBerry technology seamlessly into their IT system.

  • Aironet Wave 2 Wi-Fi Access Point Integration Emergency CCIE Certified Aironet 600 Access Point Online Support Services
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    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information.

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  • BlackBerry BES Software Recovery Minnetonka-Bloomington Information Technology Consulting Companies BlackBerry BES Minnetonka-St Louis Park, MN

  • Top Microsoft Dynamics AX Application Support
    24-Hour Macola Development Companies

    In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group online training classes customized to meet your specific requirements. Progent's consultants also can help you build and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting applications.

  • Blackberry Professional BlackBerry Exchange Support Services
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  • Microsoft Expert Solaris with Windows Professional
    UNIX, Windows Consulting

    If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide array of security areas such as security management procedures, security architecture and models, connection management products and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that information security professionals are required to possess. These accreditations give IT management the confidence that consultants who have earned their CISA or CISSP qualification have demonstrated the experience and theory to offer effective security support and consulting services.

  • Cisco Firepower AVC Computer Consultants 24-7 Cisco ASA Firepower Consulting Services
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  • Specialists CISSP Certified Security
    CISSP Certified Security Architect Consulting

    Progent's CISSP-premier network security consultants can help organizations of all sizes with any aspect of information system security. Progent can create cost-effective security systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support local, remote, and mobile clients accessing IT resources distributed across a mix of physical sites and public and private clouds.

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  • Largest Aironet 3700 Access Point On-site Technical Support 24-7 CCIE Expert Certified Aironet Wi-Fi Access Point Technical Consultant
  • Largest Microsoft Azure integration Expert Development Microsoft Azure integration Specialist
  • MCSE Expert Certified Presence Awareness Professional Office Communications Server 2007 Engineer
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  • Windows Server 2012R2 Hyper-V Virtual Switch Specialist
    Windows Server 2012R2 Private Cloud Engineer

    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security strategy, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.

  • Mandrake Linux, Solaris, UNIX Consultants Minneapolis Saint Paul Computer Consultants Red Hat Linux, Sun Solaris, UNIX Minneapolis Hennepin County
  • Microsoft Access Web App Programming Firm Instruction Office Access

  • Fortinet FortiManager Computer Engineer
    Support Services Fortinet Firewall Integration

    Fortinet next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet FortiGate security appliances to protect all your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.

  • Microsoft BlackBerry Redirector Specialists BlackBerry Software Network Consultants
  • Microsoft MCP Remote Consulting Job Opportunity Minneapolis, MN Jobs Available Network Remote Consulting Minneapolis Minnesota
  • Microsoft SBS Computer Consultant Windows Small Business Server Network Consultants
  • Microsoft SMS Support and Setup Online Support Services Systems Management Server 2003

  • 24x7 Consulting Services Meraki MS Switch
    Meraki MS Switch Configuration

    Cisco's Meraki family of switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to assist your company to design and implement a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and validate a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.

  • Microsoft SQL Server Installer Minnetonka-St Louis Park, MN Microsoft SQL Server Computer Support For Small Offices Minnetonka-St Louis Park, Minnesota
  • Microsoft SharePoint 2010 Consultants Information Technology Consulting SharePoint Server 2010 Minneapolis
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  • 24-7 Amazon Web Services hybrid cloud solutions Integration
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    Progent can provide affordable remote support to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

  • Microsoft Skype for Business disaster recovery Engineers Skype for Business Web Apps Server Consultant Services
  • Minneapolis Minneapolis MS Dynamics GP Upgrades Support Minneapolis Microsoft Dynamics GP Upgrades Support Twin Cities, Minnesota
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  • Top Linux Remote Professionals
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    Progent offers national urgent phone support and troubleshooting services for companies that run environments powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides optimum leverage for your information technology dollar by protecting user efficiency and shortening the time billed for computer repair services. Sophisticated online support technology and skilled technicians and consultants allow Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the most challenging system issues.

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  • Microsoft Office Computer Networking
    Microsoft Windows Network Consulting Group

    Progent's pricing policy is to charge for phone support and on-premises help per minute. As a result, you are billed exclusively for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services provided during normal business hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you won't be forced to permit less critical problems to stay unaddressed.

  • Minnetonka Microsoft Dynamics GP Training Support Services Minnetonka-Edina, MN Dynamics GP-Great Plains VAR in Minnetonka - Installation Outsourcing Minnetonka-St Louis Park, MN
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  • NetApp MetroCluster Troubleshooting Consulting Services NetApp SAN Fabric Professional
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  • MySQL development Consultant
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    Progentís expert programmers, database designers, and project managers can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional applications like SQL Server and Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.

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  • SQL Installation Minnesota - Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Open Now SQL Information Technology Consulting Companies Minnesota
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  • Technology Consultant Microsoft Office System Server Consultants Microsoft Office
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  • VirtualPC for macOS Network Engineer
    Windows Desktop Simulation on Apple Mac Consultant

    For companies that have a mix of Apple Mac and Microsoft Windows computers, there are two basic solutions for using Windows-only software on an Apple Mac: remote access to a physical Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-powered PC to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so that you can run Windows applications directly. Progent's Mac technology support experts can help your organization to maintain these solutions for running Windows applications on your Apple Macs and can in addition assist your business to evaluate and install other products for Microsoft Windows PC simulation.

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    Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

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  • XenApp Application Delivery Consultancy
    Citrix XenApp Remote Support Services

    Progent's Citrix-certified consultants can help you to design, install, administer, and troubleshoot a virtualized application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can assist your organization to manage and support a remote datacenter that features high availability, advanced security, and fast disaster recovery.

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