Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Minnetonka, Minnesota businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of BlackBerry technology has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their information system.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Twin Cities Minnesota Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in Twin Cities Minnesota Metro Area
Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry wireless handsets, providing a centralized solution for handling key jobs such as smartphone installation, updates, and deactivation while also offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry Enterprise Server provides a wealth of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in selecting levels of protection to match the specific requirements of your company's environment. Progent's BlackBerry certified engineers can assist you to select advanced security features and enable them wirelessly. Examples of these wirelessly configurable security settings include:
- Lock down a smartphone
- Erase data from a lost or stolen smartphone
- Lock out Bluetooth functionality
- Activate internal defenses against malware
BES Server also offers versatility in determining ways to prevent BlackBerry users from installing or executing unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:
- List precisely what programs are permitted on the device
- Prevent external programs from allocating persistent memory on the BlackBerry smartphone
- Select which functions third-party software can access on the smartphone
- Restrict the kinds of connections third-party programs running on the device can initialize
- Block all external software from being installed or run on the BlackBerry smartphone
Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide expert technical help to companies in the Minnetonka area or throughout the state of Minnesota. Progent's seasoned online technical support team has helped businesses solve computer issues and reduce IT service costs in every state in the United States and established a large base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote consulting support for a broad selection of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Support from a BlackBerry-Qualified Expert
To ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.