Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business data. Progent offers Minnetonka, Minnesota businesses the services of BlackBerry-premier experts who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small companies an economical solution for integrating BlackBerry products productively into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in Minneapolis-St Paul Metro Area
Integration Support for BlackBerry BES Server
Research in Motion's advanced platform for managing large groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of critical administrative jobs ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control client settings with BES Server's vast library of policies
Progent's BlackBerry-certified consultants can also assist your company to use BES Server to implement key procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices wirelessly
- Set custom management roles
- Automatically track and analyze the health of your solution
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Minnetonka, Minnesota who need fast and affordable help from a qualified RIM BlackBerry consultant, Progent offers effective online help from a veteran network support staff who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help you to troubleshoot a wide array of problems concerning synchronization, device detection, email consistency, web access, wireless connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by solving problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To ask Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.