Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular products for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Minnetonka, Minnesota companies support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often turn to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and safely.
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Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in the Twin Cities Metro Area
BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications like schedules, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email and to instant messaging-capable software through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can assist you to plan, deploy, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which administration approach and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
To ask Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.