Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Minnetonka, Minnesota companies support from BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition smoothly to a modern mobile platform.
As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for incorporating BlackBerry products productively into their information system.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
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BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages and to instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of supporting mobile workers.
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, solution design, deployment planning and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, processors and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.