Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful products for maintaining mobile access to email, calendars, web-based applications, and other critical business data. Progent offers Minnetonka, Minnesota companies support from BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or migrate smoothly to a modern mobile solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and support of BlackBerry technology has grown increasingly challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.
Twin Cities Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in the Twin Cities Metro Area
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email as well as to instant messaging-capable applications via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Minnetonka, Minnesota who need fast and economical access to an authorized RIM BlackBerry support professional, Progent provides effective online help from a veteran support staff who have provided IT solutions to companies in every state in the country. (See Progent's customer testimonials.)
Remote support eliminates travel costs and enables specialists to solve problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer expert support in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can also help you to troubleshoot a broad range of problems concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, IM, PC software installation, and Desktop Redirector.
As a leader in providing nationwide remote support for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses low and, by resolving issues quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system design, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and mass storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry consultant can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.