Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business information. Progent offers Minnetonka, Minnesota companies support from BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating BlackBerry technology productively into their information system.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Twin Cities Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.

Twin Cities Metro Area Onsite IT Consulting
Progent locations in the Twin Cities Metro Area

City Street Address Contact Information
Minneapolis 40 S 7th Street
Minneapolis, Minnesota, 55402
Sales Phone: 612-444-2140

Link: Minneapolis Network Support Services
Minnetonka 8500 Normandale Lake Blvd
Suite 350
Bloomington, Minnesota, 55437
Sales Phone: 612-351-3235

Link: Minnetonka Network Support Services
Saint Paul 2136 Ford Parkway
Saint Paul, Minnesota, 55116
Sales Phone: 612-808-8084

Link: Saint Paul Network Support Services

Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide optimum security. BES Server also streamlines a wide selection of vital management tasks ranging from BlackBerry configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage user settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement important procedures not available with the less advanced BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and analyze the health of your BlackBerry system

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to deliver expert technical help to companies in the Minnetonka region or throughout the state of Minnesota. Progent's experienced online technical support team has helped IT organizations solve computer issues and reduce IT service expenses in each state in the country and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a broad array of issues associated with RIM BlackBerry products such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by resolving problems quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.