Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Minnetonka organization to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Minnetonka, Minnesota businesses to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, data security, backup/restore solutions, and unified management.

Security and Compliance for At-Home Workers
Telecommuters often run their own computing devices and work in an unsecured environment. This increases their vulnerability to cyber threats and calls for judicious deployment of firewalls, remote endpoint monitoring, and the creation of security policies in compliance with leading practices. Progent's veteran team of certified cybersecurity professionals can assist your business to design, deploy and manage a compliant security solution that protects critical information in networks that include at-home workers.

  • Firewalls allow you to build a network that can be safely utilized by on-premises users and by telecommuters, mobile workers, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and control appropriate permissions to different classes of users and to scale your network and adjust your security profile as your company evolves and as cyber threats grow more complex. Progent works with both current and legacy firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall support expertise, see firewall configuration and support expertise.
  • Remote Endpoint Security Monitoring makes it easy to watch over the disparate computers used by teleworkers and either block or identify and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning to identify zero-day attacks at inception. When an attack is discovered, ProSight ASM instantly isolates the infected endpoint from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay protected even when they are offline. To learn more about ProSight ASM, see remote endpoint security monitoring for an at-home workforce.
  • Security Audits can assess the exposure of your information system to all types of external and internal security threats for an environment that includes an at-home workforce. Progent can deploy remote, automated security analysis scanning for rapidly and affordably uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be managed by security professionals with advanced certifications including CISM, CISSP, and GIAC, can assist your company to audit your operations and policies and assess your network architecture to enable you to implement the highest level of protection for your teleworkers.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Minnetonka, Minnesota business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    For businesses with a combination of Mac and Windows computers, there exist two popular alternatives for running Windows-only applications on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Microsoft Windows-based computer to run Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you can use Microsoft Windows programs directly. Progent's Mac technology support experts can assist your company to manage these solutions for running Windows applications on your Apple Macs and can in addition help your business to assess and configure third-party products for Windows PC emulation.

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  • Immediate Online Microsoft Project Training Specialists Online Visio Training Small Business Computer Consulting Companies

  • Windows Server 2012R2 Server Manager Consultants
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    Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.

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    Cisco Nexus series switches are designed to provide the throughput, scale, uptime, cloud readiness, capacity, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite support services to assist your IT staff to create an efficient network architecture, build test systems to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability assessments, set up advanced monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Nexus products. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Progent's Cisco IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

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    Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that guard a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.

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    Progent's Apple Mac networking engineers can assist you with a wide array of network infrastructure issues such as system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to handle the complexity of planning, configuring, and maintaining a system infrastructure that is reliable, safe, efficient and aligned with your corporate goals. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.

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    Progent's UNIX platform consulting services offer small and mid-size businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent can assist your business in any and all phases of your migration to Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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    Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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    Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated email components to lower capital expense and administrative hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that aligns with your business needs and budget, carry out an efficient migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key areas like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite consulting, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management system.

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    Progent provides nationwide online technical support and troubleshooting services for businesses who operate UNIX or Linux environments or whose information systems include a combination of UNIX/Linux and Microsoft products. Online technical support provides optimum leverage for your information technology dollar by preserving user productivity and limiting the time charged for network repair services. Sophisticated online support tools and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your IT problems can be remediated by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security specialists to assist you with the most difficult network problems.

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    Progentís Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's management team consists of industry veterans with years of experience providing network consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have assembled a management team able to provide customers with the top service value available anywhere.

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    Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small businesses to transition from the older stand-alone in-house datacenter to the new hybrid computing paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent offers comprehensive project management support so you can plan and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers continuing consulting help, troubleshooting, and training.

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    E-Mail Guard is Progent's affordable anti-spam and antivirus solution that offers small businesses world-class defense from spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based spam filtering and antivirus services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware type, or geographic location.

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    Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact vital facets of IT like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.


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