Immediate Online Help for Minnetonka Minnesota Information Networks
Immediate Remote Support for Minnetonka NetworksFor organizations located in Minnetonka Minnesota, Progent offers remote help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified engineers have provided remote support to businesses in every state in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to solve complex infrastructure problems, as well as the assistance of CISSP-certified cybersecurity consultants to help with high-level security design and troubleshooting issues.

Progent's online technical support engineers provide exceptional value because they possess the practical experience and are equipped with the advanced technology required to resolve most network issues rapidly. Efficient support reduces immediate expenses because service calls accumulate minimal billable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization benefits even more in indirect costs by reducing or avoiding system downtime and related losses resulting from business disruption, disgruntled clients, idle employees, and de-focused executives. Progent's advanced online consulting expertise is especially important in environments that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be an option.

Progent's billing policy for remote support is structured to stretch your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you pay just for the services that you actually get. Unlike typical online service companies, Progent requires no service activation charge or minimum payments. Progent's per-minute billing unit and clean model for billing save you from scenarios where speedy. minor repairs somehow end up as large tabs. Progent's skill at handling problems efficiently means you saves cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has refined an array of customized tools and field-proven methodologies that ensure the maximum degree of effectiveness for remote help and troubleshooting for IT systems of any size. Progent offers secure VPN support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the staff of Progent's Technical Response Center to access your company's environment remotely without compromising network security.

Progent's advanced technical support reporting system keeps comprehensive documentation for all service that Progent's clients have received. Progent's authorized engineers have the benefit of the specifics of assistance rendered to every Progent customer by every engineer. This history of trouble tickets and responses is stored as a quickly retrievable proprietary database that allows Progent's remote technical engineers to share their experiences with the whole team to ensure that the quality of Progent's technical support grows daily. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft make available other vast technical knowledge bases and allow quick response from manufacturers' in-house engineering staff so Progent's online consulting specialists are able to arrive at the best solutions promptly.

Online support offered by Progent to businesses in Minnetonka Minnesota include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, fixed-price services designed to allow small and mid-size organizations to benefit from the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. The ProSight suite of outsourced network management services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For details, visit The ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for contract IT programs. Progent's rates for ongoing development or consulting projects are set according to the level of expertise of the consultants involved. Progent's background in these special areas of information technology allows clients to complete major initiatives within budget and on time. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service offerings for organizations with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, co-managed Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Call Center consulting expertise can guide you in establishing an efficient new Call Center or revamping your established one, identifying or enhancing Help Desk Call Center software products to address the special demands of your corporation, or providing temporary phone support staff to supplement your internal Call Center resources during high-demand events like software migrations, mass updates, or rolling out new applications.

    Progent's Call Center staff of experienced network consultants gives your clients in Minnetonka Minnesota fast contact with a large support group with extensive background providing telephone-based support and online diagnostics for IT systems based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Call Center recognition as a significant driver of company efficiency, and Progent's intent is to fix instead of merely annotate IT issues.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts staff provides remote professional consulting support and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and training for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more information on Progent's consulting, programming, and education offerings, visit Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; cohesive integration of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Minnetonka Minnesota remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to suit your business so your computer maintenance is proactive and automated. By spotting looming issues before they cause full-scale emergencies, automated monitoring can avoid stressful and expensive network failures. Progent can also utilize system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems that support a mix of operating systems.
How Your Minnetonka Business Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency online expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Remote Support, call 1-800-993-9400, or visit Contact Progent. For offices and startups in Minnetonka Minnesota, Progent's phone-based computer support engineers are ready to provide effective and cost-effective system support the moment your business requires it. Long experience delivering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop high-end troubleshooting skills and to refine online access tools to solve computer problems rapidly while avoiding the cost and lost productivity associated with on-premises support calls.

Even if your Minnetonka company relies on a local independent consultant or employs a full time IT staff that can deal with common computer problems, Progent’s Microsoft certified engineers can still provide an easy and transparent remote extension of your local resources in cases when your regular service personnel either lack the bandwidth or the experience to fix sudden system crises or particularly complicated integration problems.

Benefits of Progent's Network Help for Companies in Minnetonka Minnesota
Progent's online network troubleshooting services allow your Minnetonka business to realize the advantages of timely, world-class IT support without the expense of managing a full-time IT staff. Your network will acquire added strategic worth by being increasingly reliable, productive, and secure. Advantages to your company include:

  • Seamless virtual extension of your on-site support resources
    With most companies in Minnetonka Minnesota, local network support resources, whether represented by freelance consultants or a full-time maintenance staff, can take care of typical technical problems. On the other hand, IT crises might spring up when your regular support personnel are too busy or unavailable, and some trouble may stem from technology that is beyond the scope of your onsite service technicians. In these instances, Progent's on-call support professionals give you a convenient, quick, and economical solution to augment your regular resources and to transfer useful information to increase your ability to resolve future issues in-house.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller organizations often rely on independent freelance consultants. Although freelance consultants carry smaller overhead than big consulting companies and can often charge lower rates, they are often stretched too thin, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in class, the lack of backup personnel may require your company to wait for assistance during an IT crisis. As your network grows, system unavailability and problems with critical software are more expensive. The money you thought you were saving on a freelancer can be eaten up quickly by lost productivity. Progent offers a reliable source of reserve support experts to make sure your network is always available.

  • Build a Scalable Basis for Seamless Expansion
    Businesses typically begin with an IT system implemented on a modest budget. Lacking a strong framework, slap-dash repairs can get thrown on top of a shaky foundation. As a network grows, stability and scalability issues can impede the success of the organization. Such poorly built systems require careful analysis, intelligent strategic planning, and wide technical knowledge to evolve to a network architecture able to deliver the solid foundation to meet critical business requirements and ease downstream expansion.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller businesses require guidance and technical education to navigate through an ever more complicated array of technology alternatives capable of promoting business success and improving efficiency. These companies hardly need a computer engineer who is attempting to earn a commission on a certain vendor's products. Network support and product selling can result in a scenario where the proposed solution is built around a profitable product instead of the genuine requirements of a client. Progent avoids these conflicts by offering just services rather than products. This allows Progent to match IT consulting with the best interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, breadth of technical knowledge, refined support software, and familiarity with corporate IT enable businesses to escape the limitations associated with excessive dependence on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent stands out by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, at the front lines of IT service, executing a wide range of IT projects for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting personnel. This means that you get not only expert IT capability, but also a consultant with field-tested methods for using technical knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-site visits per minute. As a result, you owe only for delivered services. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for services delivered during regular working hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be tempted to permit less critical problems to fester.

  • Complete Documentation of IT Services
    Progent has developed a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by each staff member to every client. The practice of detailing and organizing support activity results in more effective support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock network tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager allows your network maintenance to be proactive instead of reactive. By uncovering possible issues before they result in downtime, system monitoring can save your IT network from painful and expensive availability losses.
How Does Our Company Begin Getting Remote Technical Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's Citrix consultants can assist you to evaluate the business benefits of the various versions of Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and operations and streamlining administrative processes.

  • Immediate Cisco VoIP Phones and CUBE Specialists Cisco 7900 Series IP Phone IT Consulting
  • Immediate Microsoft Certified Office 365 AD FS Consultant Services Office 365 Exchange Online and on-premises Exchange Troubleshooting

    • 24x7 Check Point 16000 Firewalls Cybersecurity Firms
    Check Point 23000 Firewalls Computer Security

    Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point's security platform to offer an economical and effective security defense for your information network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single stop for on-going network support, administration, training, and consulting expertise.

  • Immediate Palo Alto Networks Panorama Auditor Palo Alto Networks PA-Series Firewalls Cybersecurity Firm
  • Immediate Professional SQL Server Analysis Services Support and Setup SQL Server 2012 AlwaysOn Failover Cluster

    • SCCM 2012 Upgrade Remote Support Services
    Consulting SCCM 2012 Mobile Device Management

    Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or help you to modify your existing SCCM 2012 environment to support your changing IT requirements. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.

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  • Knowledge Transfer IT Services On-site Support IT Training
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  • Largest Microsoft Certified Professional Remote Support Jobs Freelancing Jobs Network Consulting
  • Largest Microsoft Server Consolidation IT Consulting Connectix Virtual Server Computer Consulting
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    • Services Virtual Server Technology
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    With virtual server technology, businesses can operate multiple virtual machines on a single physical server. Virtualization technology allows businesses to enjoy all the benefits of server isolation, but without the expense associated with buying additional server equipment. Virtualization is the critical technology for building private clouds, which offer major benefits including reducing the costs of capital equipment, facilities, and management while improving information security, system reliability, and recoverability. Other key server management technologies include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to allow your business to cut expenses and save time.

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    Microsoft Windows 10 Upgrade Technicians

    Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and ongoing consulting support.

  • MetroCluster Management Consultant NetApp MetroCluster Disaster Recovery Engineers
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    Progent’s high availability inter-site connectivity and fault tolerant system connection consultants can help small companies create zero-downtime Interoffice connectivity via fully redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.

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    • SQL Server 2016 Remote Support
    SQL Server 2016 and Power BI Technology Consulting

    Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security, availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.

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  • Minnetonka IT Manager
  • Microsoft Dynamics GP ERP Support Immediate Dynamics GP Computer Consultant
  • Microsoft Enterprise Mobility Suite Remote Troubleshooting Intune and Windows 10 Consultant Services
  • Microsoft Exchange 2016 Migration Planning IT Consulting Exchange Server 2016 Migration Integration Support
  • Microsoft Exchange and Outlook IT Manager Small Business Computer Consulting Companies Electronic Messaging
  • Microsoft Expert Office 365 and Apple iOS Information Technology Consulting Microsoft Certified Support Services Hybrid Exchange Online and Exchange on-premises

    • System Consulting Solaris
    24x7 Linux Consult

    Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.

  • Microsoft Operations Manager Consultant Services Microsoft System Center Operations Manager IT Consulting

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    Aironet Wireless Access Point Computer Consultant

    Progent's Cisco certified Wi-Fi experts offer economical remote and onsite support for both legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist you to plan and manage wireless environments that incorporate indoor and outside/ruggedized Aironet APs.

  • Microsoft SharePoint Server 2007 IT Services Minnetonka-Plymouth IT Consultant SharePoint Server 2007
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    • SharePoint Server 2013 Integration
    SharePoint 2013 PerformancePoint Services Network Engineer

    Progent has been providing SharePoint support since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs associated with your SharePoint 2013 deployment.

  • Microsoft and Cisco Certified Expert Branch Location Remote Consulting Emergency Branch Location Computer Engineer
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    • ISA Server On-site Support
    ISA 2004 Enterprise Edition Server Network Consulting

    Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

  • Minnetonka Remote Workforce Setup Expertise Minnetonka-Hennepin County, Minnesota At Home Workers Minnetonka Assistance - Integration Assistance Minnetonka-Bloomington, MN
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    • Custom Software Engineer
    ASP Development Firms

    If you need assistance writing, improving, or repairing business aplications for Microsoft Windows, Linux, or for the Web, Progent’s team of programmers, relational database designers, and software project managers can make sure you get the project completed on time and within budget. Progent's seasoned application programmers offer cost-effective and efficient remote consulting for jobs as simple as writing Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or MySQL.

  • Minnetonka-St Louis Park, MN Minnetonka Offsite Workforce Backup/Recovery Technology Consulting Experts Award Winning At Home Workers Minnetonka Consulting Services - Data Protection Solutions Consulting Minnetonka-Edina, Minnesota
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  • Network Device Configuration Management Specialist 24/7 Network Performance Troubleshooting Online Troubleshooting

    • Computer Consultants System Center 2016 Configuration Manager
    MCSE Expert Certified System Center 2016 Business Continuity Remote Consulting

    Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a prior version of System Center, or debug your System Center solution.

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    • Cisco Expert Consultant Google Cloud Anthos
    Google Cloud Backup Consulting

    Progent can provide affordable online and onsite support to help businesses of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

  • Online Help Microsoft IM Infrastructure Microsoft Video Conferencing Online Support
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  • ProSight Behavior-based Virus Detection Consultant After Hours Modern Network Security Support and Integration
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    Anti-Spam Setup and Support

    E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Manager technology through Progent’s E-Mail Guard antispam and antivirus service program. Progent’s expert e-mail protection professionals can show you how to create an email security strategy that incorporates spam filtering and anti-virus products and processes.

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    • IT Services 802.11 Wireless LAN
    802.11ac Wi-Fi Network Online Troubleshooting

    Progent can show you how to plan, configure, manage, and repair a viable Wireless network architecture, select sensible hardware and software, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough wireless network security strategy that is well integrated with the security strategy for your entire business network.

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    • Network Engineer Microsoft Exchange 2003 Upgrade
    Exchange Server 2003 Computer Consultant

    Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.

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  • SCCM 2007 Technical Consultant SCCM 2007 Windows Server Deployment Onsite Technical Support
  • SCCM 2016 Intune Integration Consulting SCCM 2016 Endpoint Protection Computer Consultant
  • SCOM 2012 Infrastructure Monitoring Onsite Technical Support MCSE Expert Certified Online Help SCOM Management Packs
  • SCVMM Migration Technology Consulting VMM and SQL Server Support Outsourcing
  • SMS Server 2003 Migration Engineer Consultant Services SMS Server Migration

    • Microsoft SUS Specialist
    WSUS Specialists

    Microsoft Windows Server Update Services allows IT administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.

  • SMS Server Migration Support and Help SMS Server Upgrade Consulting Services
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  • SQL Server 2014 and Hyper-V Professionals IT Consultants SQL Server 2014 Azure Backup
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  • Server Monitoring Consult ProSight Windows Desktop Management Consulting
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  • Small Office Network Consult Migration Consultant Small Business
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    • Email Policy Management Specialists
    Consult ProSight Spam Filtering

    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

  • Specialist BlackBerry Enterprise Server BlackBerry Synchronization Consultant
  • Specialists Citrix StorageLink Site Recovery Citrix Hyper-V Management Specialist
  • Specialists Windows SBS 2008 Microsoft Windows SBS 2008 Specialists

    • Microsoft Dynamics GP Outsourcing
    Urgent Dynamics GP/Great Plains Features Network Consultant

    Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP family, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you can license only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains Software support experts can show you how to install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP.

  • Top Minnetonka-Edina Technology Consultancy Firm
  • Sun Solaris Support Services Solaris Consultant
  • Support SQL Server 2014 Disaster Recovery Microsoft Certified SQL Server 2014 Database Migration Integration
  • Support Services Postini Anti-Virus Technical Support Services
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  • Symantec Security Cybersecurity Group Symantec Raptor Security Team
  • System Center 2016 and Windows 10 Integration Consulting Microsoft Certified Onsite Technical Support System Center 2016 Orchestrator
  • System Consulting Services Microsoft SQL Server Security Consulting Microsoft SQL Server
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    • Meraki 802.11ac AP On-site Technical Support
    Remote Consulting Meraki 802.11ac AP Migration

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.

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    CCIE Expert Certified Meraki Wireless AP Support Outsourcing

    Progent's Meraki Wi-Fi access point experts offer remote and onsite support to assist organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or device.

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  • Windows 8.1 Services Microsoft Windows 8.1 Consultancy
  • Windows Server 2012 R2 Onsite Technical Support Windows Server 2008 Remote Technical Support
  • Windows Server 2012R2 Clustering IT Consultant Microsoft Certified Expert Windows Server 2012 R2 Storage Spaces Remote Technical Support

    • Microsoft CRM Network Consulting
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    Progent's application experts offer advanced consulting, custom development, integration help, and online training for leading business applications that address vital areas including ERP and MRP, financials, business reporting, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting services remotely, Progent can assist small businesses throughout the United States to eliminate the time and expense related to travel and on-site activity without sacrificing the effectiveness of technical services.

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    • Mid-sized Company Computer Consultancy
    Implementation Services Mid-sized Office

    Progent provides technical support for mid-size businesses who have 100 to 250 network users. The mid-size business or office has typically been an overlooked part of the market for network support expertise. The overhead and service access models of major outside support firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information network whose complexity and capability are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and 24x7 network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while providing the mid-size company with big-company support from certified, world-class consultants knowledgeable in a broad range of small business technologies. If your medium size company or small business is looking for levels of IT help appropriate for a mid-size organization without paying enterprise costs, you need Progent.

  • Windows Small Business Server Online Help Integration Support Microsoft Small Business Server
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    • Dynamics GP Customization Consulting
    Coding Microsoft Dynamics Power BI

    Dynamics GP/Great Plains accounting offers analytics and reporting features that allow you to track all business processes, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you design reports that let you analyze your business more thoroughly, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that work transparently with Microsoft Dynamics GP.

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